Very powerful software for text
Pluspunten
Easy for a non data scientist to use and build predictive models. Useful in many use cases including automation and getting actionable insight from text that you can't get from normal text analytics. It is also easy to plug into via the API.
Minpunten
The GUI is straightforward but fairly simplistic. It is intuitive once you start using it and the support is good, but some things could be easier to do.
Great software, very easy to implement and run it. So far runs smoothly.
Better understanding of customers needs.
Speed up customer experience management process.
Pluspunten
Really user friendly.
Amazing support from the team.
Definitely can recommend it. Great for improvement of your business performance and customer
relations.
Great value for money.
Minpunten
There is nothing to dislike about the product. However GUI has still some room for improvement.
Also the initial manual input could be speed up a little bit.
Strong text analytics
Using more of our data, particularly our text data. Getting better insight and reducing the need for more data scientists as they don't have to manually transform the data anymore.
Pluspunten
It automatically transforms our text voice of customer feedback so we can use so much more of the data we have.
Minpunten
Some of the visuals and navigation around the functionality takes a bit of time to get used to but they are getting better.
Super easy to use for non software specialists so you might even have no need to read the manual!
Pluspunten
You can see an improve of your business performance right away! It has a great understanding of customers needs and speeds up the customer experience management process. Amazing support from the team.
Minpunten
The initial manual input could be speed up a little bit since it's so easy to use and the reporting feature should provide more detail on task and labels statistics
Alleen scores
Scoreverdeling
Waarschijnlijkheid van aanbeveling: 9.0/10
Very easy to use and leveraged the key people in my business
Pluspunten
PrediCX allowed me to leverage the key knowledgable people I have in the business and then automate the rest. Having actionable insight is really powerful, especially when it updates as well.
Minpunten
It made my previous strategy of recruiting data scientists obsolete and that is kind of embarrassing.
exellent sofware
Pluspunten
reduce the daily basis workload, helps me to reduce costs and time in my company and to analyse all my procedures
Minpunten
support sometimes is a bit slow... all the companies have right now support 24/7 and as I use it for my own company I have to work during weekends
great
Pluspunten
I like how intuitive and easy to navigate it is. The real time date improves speed and accuracy on identifying customer trends
Minpunten
I still have't worked out anything I don't like about this software. Even the price seems more than fair for what you're getting
PrediCX which consequently groups information including a considerable measure of content
Pluspunten
PrediCX is a super charged content characterization machine, ready to group content pieces in view of 'human-in-the-loop' input.
Minpunten
Least about this In some case, persistent contribution from a human allows Predicx to beat these issues.
A Machine learning labelling engine that enables good results
good exp
Pluspunten
It automatically transforms our text voice of customer feedback so we can use so much more of the data we have. Super easy to use for non data scientists, and delivers great results! Intuitive so you can use it straight away without needing a manual, and requires minimal human effort.
Minpunten
Doesn't have a 24/7 life support chat. Some of the visuals and navigation around the functionality takes a bit of time
We were able to build complex machine learning models, with thousands of classes, very quickly and accurately without needing a data scientist.