Ticket Tailor reviews

Ticket Tailor
Totaalscore
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485 reviews
- Sector: Muziek
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Ticket tailer heeft verborgen kosten
Beoordeeld op 28-10-2023
Ik vond dit een erg vervelende aangelegenheid, aangezien ik dan beter bij een van de grotere...
Ik vond dit een erg vervelende aangelegenheid, aangezien ik dan beter bij een van de grotere providers mijn tickets had kunnen laten verkopen.
Pluspunten
Ik vind het ontwerp van de publieke ticketverkoop pagina goed.
Minpunten
Ik heb een aantal tickets verkocht via Ticket Tailer. 32 om precies te zijn, volgens mijn berekeningen zou hier 19,2 euro aan fees vanaf gaan (0,60 per ticket). Dit is uiteindelijk ruim 40 euro geworden, omdat er niet goed werd gewezen op kosten van de betaalsystemen, zowel niet binnen Ticket Tailer als op de betaalpartner.

- Sector: Milieudiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A hidden treasure - Ticket Tailor has been critical in my organization's response to covid
Beoordeeld op 14-12-2021
My nonprofit organization relies heavily on visitor admission revenue to help advance our mission....
My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor.
Pluspunten
Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!
Minpunten
It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!
Overwogen alternatieven
EventbriteRedenen om over te stappen op Ticket Tailor
It looked more user friendly and was more economical.- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to setup. Great Integrations. Clean Interface
Beoordeeld op 23-4-2024
We were about to go live using SquareSpace to sell tickets to keep the setup easy. Boy am I glad...
We were about to go live using SquareSpace to sell tickets to keep the setup easy. Boy am I glad we changed to Ticket Tailor. The easy of selling both tickets and collecting donations on TT has around made the setup worth it. And the checkin app will make the event day so much easier than using an XLS file! Thank you TT team
Pluspunten
We were up and running in less than 30 minutes. This includes adding a new event, integrating it with our Stripe account, integrating it with our MailChimp account and integrating it with our existing website on SquareSpace.
I was HIGHLY skeptical that our users would purchase tickets AND make a donation for our fundraising event. Boy was I WRONG. Ticket Tailor's user interface really helps make it so easy for our users to do both. Thank you!
Minpunten
Small request - I would love a report (or maybe on the dashboard) that shows ticket sales $ and donations $ separately.
Overwogen alternatieven
SquarespaceRedenen om voor Ticket Tailor te kiezen
Better user experience for selling tickets and collecting donations. Better user experience for check into the event. Better ticket price management.Overgestapt van
SquarespaceRedenen om over te stappen op Ticket Tailor
the user experience for the other products was not ideal. and the check in process was going to be very difficult.- Sector: Entertainment
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 4.0 /10
Good features, need better summaries
Beoordeeld op 23-10-2019
Much better than Eventbrite.
Much better than Eventbrite.
Pluspunten
I like the immediacy of it and the fact that it easily links up to Stripe for fast payments.
Minpunten
I always need to do print screens of the events I've held and the total amounts made for my accountants, because there's no feature to have a summary of the income for each product. I've asked the question but Ticket Tailor has referred me to Stripe, however Stripe don't show you what you've made per product, only money coming in. So it's a bit of an annoying vicious circle.
- Sector: Milieudiensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best ticketing platform for small businesses and the planet!
Beoordeeld op 2-12-2024
Pluspunten
I made the switch from Eventbrite to Ticket Tailor for selling tickets for my forest bathing walks (Soft Earth Forest Therapy), and I'm so glad I did. Not only is Ticket Tailor B Corp certified, they donate a portion of each ticket sold to one of their climate charity partners. Their services are seamless and easy to use, their support is fast, kind, and helpful, and I feel really good knowing that a portion of the fees I pay for are supporting an awesome business doing important work for small entrepreneurs like me, as well as our planet.
Minpunten
I can't think of anything at the moment.
- Sector: Public relations en communicatie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Very impressed so far
Beoordeeld op 20-9-2024
Really good so far, support team are very responsive.
Really good so far, support team are very responsive.
Pluspunten
It's very easy to use and emails deliver with ease and we hardly ever have people say they're missing the link to online webinars.
Minpunten
That email broadcasts are limited and you have to ask for more. I am yet to use the scanner on the app so it will be interesting to see how that works at our in person events.
- Sector: Politieke organisatie
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Go for it simple - great solution
Beoordeeld op 28-11-2024
very positive would implement again and will be recommending to clients
very positive would implement again and will be recommending to clients
Pluspunten
Great to implement across multiple sites
Minpunten
little less feature rich than it could be
- Sector: Entertainment
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The Best Experience with Ticket Tailor--thank you for your wonderful customer service
Beoordeeld op 1-10-2024
It was the best experience. In fact, I have many future events, and I will keep using them every...
It was the best experience. In fact, I have many future events, and I will keep using them every time and recommend them to others.
Pluspunten
It is so user-friendly, and their customer support is great. They respond to you right away at any hour if you have any questions. That is extremely helpful when I needed a response right away. And it was so easy to create the event and print the box office reports.
Minpunten
I found it time-consuming to navigate how to find a way to receive payment from ticket sales. And wanted to see if they could expand using more services like Venmo or PayPal for one to receive payment.
- Sector: Research
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Tickety boo!
Beoordeeld op 7-11-2024
Excellent. The chat box is answered quickly and expertise shared.
Excellent. The chat box is answered quickly and expertise shared.
Pluspunten
It's easy to use, both to set up events, but also for the audience to book tickets
Minpunten
There is no searchable events platform, for new audience members to discover new events
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
New User 2024
Beoordeeld op 14-10-2024
Easy to set up, easy to share and back end easy to navigate
Easy to set up, easy to share and back end easy to navigate
Pluspunten
Easy set up, set up our first event in 15 minutes
Minpunten
Nothing major, all seems to be straight forward
Overwogen alternatieven
Blackbaud eTapestryRedenen om over te stappen op Ticket Tailor
Seamed more straight forward than alternatives- Sector: Schoolleiding
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great for Charities!
Beoordeeld op 6-11-2024
Pluspunten
Easy to use, cheapest out there, charity discounts
Minpunten
Difficult to see names for tickets sold.
Overwogen alternatieven
EventbriteRedenen om over te stappen op Ticket Tailor
The price was more reasonable and I liked the charity discount- Sector: Religieuze instellingen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
First time user, very pleased.
Beoordeeld op 25-7-2022
With Ticket Tailor we can now accurately track how many people register for an event, and compare...
With Ticket Tailor we can now accurately track how many people register for an event, and compare that to how many people actually attend the event. We can now also collect emails efficiently for producing distribution lists of attendees for thank you notes and future marketing of events.
Pluspunten
I loved how I can have the flexibility of making the tickets either free or to determine the cost, and to factor in the additional fee for processing through Ticket Tailor.
Minpunten
Not being able to list specific names under one singular party. That made checking people in a little less specific than I would have liked.
Overwogen alternatieven
EventbriteRedenen om over te stappen op Ticket Tailor
Slightly cheaper processing fees and the electronic method of checking people in with Tazotix.- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great, easy to use product for a great price
Beoordeeld op 26-1-2022
Fantastic.
Fantastic.
Pluspunten
Quick to learn, easy to get an overview, lots of options for adding discounts. Works for in person and online events really well. Customer service is really good and almost always available in no time.
Minpunten
The broadcast feature is very limited in control of the way the emails look. Visually it's hard to make a professional looking email. Or maybe I need to become better with HTML. Some good templates would be amazing. Although this doesn't stop me using your software, because everything else is so good!
Also, please add a feature where I can have JUST a booking page. Not the sales page. I have to dig about in the embed code to find the URL. It'd be nice to just have a button that says copy URL for booking page. I can then send people straight there from my website.
And, for larger events, it would be amazing if you could offer monthly payments for larger courses instead of a single large payment - if that's possible.
- Sector: Muziek
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
As good as any other ticketing platform, but significantly cheaper
Beoordeeld op 23-10-2019
I've used many platforms and always come back to ticket tailor, i really recommend it.
I've used many platforms and always come back to ticket tailor, i really recommend it.
Pluspunten
Instant paypal payments for each ticket transaction
No middleman fees
Low fees
Easy to set up and manage box office
Easy to manage guests
Easy to view basic insights on ticket sale performance
Minpunten
Occasionally need to manually resend ticket when someone doesnt recieve ticket
No warning if you go over subscription tier ticket limit, just upgrades automatically

- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 2-10 werknemers
- Anders 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Most Economical Ticket Management Software!
Beoordeeld op 13-1-2020
Any problems I have ever had with TicketTailor, Lon and the rest of the team were quick to provide...
Any problems I have ever had with TicketTailor, Lon and the rest of the team were quick to provide me a solution if I was not able to find the answer myself with their online forum.
Pluspunten
This software is super easy to use when selling tickets to an event. I use this software to host a Gala twice a year for a Cancer Charity I work for and it is so easy to setup and customize. Also, it only costs $25/month to use with no contract. After my event, I pause the billing until my next event! Although the software developers are in the U.K. they are VERY friendly and quick to respond to your questions (no charge). The things I love about this software are too numerous to list!
Minpunten
The ONLY thing I can think of that I don't like about this software is the fact that sometimes you have to dig to find a certain feature you are looking for.
- Sector: Medische praktijk
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Optimis Corp Review
Beoordeeld op 2-10-2024
My overall experience has been easy going and helpful.
My overall experience has been easy going and helpful.
Pluspunten
What I like most about Ticket Tailor is how easy the software is to use.
Minpunten
There is nothing I currently dislike about the software.
- Sector: Kunst en nijverheid
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent ticketing platform
Beoordeeld op 20-9-2024
My experience so far has been excellent and I would highly recommend it as a ticketing platform.
My experience so far has been excellent and I would highly recommend it as a ticketing platform.
Pluspunten
The platform is very easy to use. Straightforward to set up an event and then also to edit, duplicate and refund people if necessary.
Minpunten
So far there is nothing that I am not happy about.
- Sector: Vastgoed
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Ticket Tailor solved a difficult problem and did it easily
Beoordeeld op 16-10-2023
Absolutely outstanding solve a problem, which we have been trying to solve for several years and...
Absolutely outstanding solve a problem, which we have been trying to solve for several years and did it easily and quickly
Pluspunten
Overall ease of use, high level of support
Minpunten
There is nothing I dislike about TT. It works splendidly does what it supposed to do has caused us no difficulties whatsoever in implementation and use.
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
10/1 would recommend - especially for new events!
Beoordeeld op 22-11-2024
simple and quick to set up and prices are great, especially for new events. love that its connected...
simple and quick to set up and prices are great, especially for new events. love that its connected to Stripe, because that's a payment processor we know, trust and love already.
Pluspunten
super easy to use for both us and our guests!
Minpunten
would've loved more template options, but what was available worked really well too.
- Sector: Muziek
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
definitely be using them again
Beoordeeld op 31-8-2024
It was just so simple to set everything up.
It was just so simple to set everything up.
Pluspunten
Such a fantastic service. I will definitely be using them again for all future events
Minpunten
there was no issues at all with the service. It worked really well for my event ,
- Sector: Hoger onderwijs
- Bedrijfsgrootte: 201-500 werknemers
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Why you should use ticket tailor for your event
Beoordeeld op 12-10-2023
My overall experience has been awesome!
My overall experience has been awesome!
Pluspunten
Ticket tailor really evaluated our organization's ticket purchasing process, helping to make our event way more exciting and easy to sign up for.
Minpunten
I do think having more options to customize the design of the site and the graphics that become available to the public
- Sector: Verzekeringen
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good Service For Smaller Events
Beoordeeld op 25-11-2024
Pluspunten
Easy to create and send/sell tickets for a small event.
Minpunten
Fees were a little high. It adds up fast as a small business.
- Sector: Religieuze instellingen
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Amazing product
Beoordeeld op 5-5-2023
We had a great experience
We had a great experience
Pluspunten
Ticket Tailor met all of our event ticketing needs and exceeded them! Great program and we look forward to using it for our future events.
Minpunten
None were found on my part. We had a great experience using ticket tailor
- Sector: Evenementenbureaus
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
This a great system if you want basic ticket sales for smaller events
Beoordeeld op 6-6-2022
I have enjoyed working with the Ticket Tailor system. The team are all very professional, knowledgab...
I have enjoyed working with the Ticket Tailor system. The team are all very professional, knowledgable and diligent. The system itself has been rock solid reliable and has never failed to deliver. If the system allowed us to grow the way we need to I doubt we would ever change.
Pluspunten
The number one thing I like about Ticket Tailor is the support staff. They havent always had an answer that was what I wanted to hear but they have been there pretty much 24/7 and have always given 100% effort to help me out. I am a very demanding customer and I can be difficult when I need something in a rush and Ticket Tailor never let me down.
Minpunten
This is very personal to me because I run a company that works in a slightly odd way to the regular Ticket Tailor customer. For me the system is a little inflexible, slightly light on features and the reporting system is just lacking a few finer details. Please dont let that put you off unless you are, like us, trying to offer ticketing services on behalf of events. The lack of options regarding payment APIs is also an issue. Stripe, Stripe or Stripe.
- Sector: Professionele training en coaching
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Ticket Tailor makes event running easy
Beoordeeld op 21-9-2021
We find it easy to set up and sell tickets to our events. The customer service is impeccable, fast,...
We find it easy to set up and sell tickets to our events. The customer service is impeccable, fast, reliable and present for whenever you need it - and polite and full of personality too. I can't recommend it enough, especially now the different payment structures are in place for people like us who don't run events regularly enough for a monthly fee.
Pluspunten
We run occasional events - online and in person. Ticket tailor makes it easy for us to set up, sell and communicate to our event attendees. The payment portal is easy, the software is easy to navigate and use, and the features that allow you to integrate to other systems also mean seamless integration and the least a amount of time spent on admin for the events. The recurring event feature is very useful.
Minpunten
Refunds need to be processed in a different software (where payments are taken) so that can be a little tricky, but only because everything else is 'in platform'