Paychex Flex reviews

Through Paychex Flex I can access my payroll receipts, have closer communication with human resources, have an entry and exit record to validate my hours worked, and have my benefits clear. It has been very useful because I can access it easily and at any time, an alternative to not bother human resources whenever I need them for payroll issues

Everything has been perfectly used and working perfectly, I have no problems or mistreatment

It’s very easy to use and navigate. The app is user friendly.

It prompts a 2-step verification txt even on devices that have been selected to be remembered.

The ease of using the reports and turning payroll numbers in.

I did not like the customer service and there was a lot of errors

Very user friendly for employees and management team

I wish it was more cost effective for smaller companies

The desktop version and application is very easy to use. It offers great features that allows me to stay synced with my employment hours and benefits

The support options and or help number is not very easy to find

i like the ease of onboarding and assigning harassment training

how the entire system gets locked when payroll is processing

Great portal to use as a business owner. Loved the reporting capabilities.

It seemed my account manager would always be a different person. I would reach out and get an email that I had a new one.

Fairly easy to set up and utilize. Streamlines search for reports and forms

the terminology for forms under search makes it difficult to find some forms or reports.

Fairly user friendly. The online access for employees is great. Easy way to print W2 form. Is a secure product.

If the reconciliation does not work, you have to spend time figuring out why. Employees could not change tax withholding on the site and had to do thru HR.

Most things are all in one place, I wish they would add requesting time off in the app though.

I often find that my PTO is listed incorrectly and the menu navigation isn't the easiest.

It's very user friendly, support is easy to access. It takes less time to do end of the year reporting than with Advantage Payroll

It's hard to get someone on the phone to answer questions, sometimes there is a revolving door of payroll specialists. Also the pressure to add on services such as the 401k and benefits.

It is easy to use and maintain. Set up was also easy with great support.

Some of the more involved things need support...but...it has always provided.

Paychex flex is relatively easy to use and the App has good features.

Product is quite good. I only wish it was easier to sign in.

Paychex Flex provides every function that I need in order to streamline every administrative step when it comes to our employees.

I haven't experienced any cons with this program. I don't anticipate this happening as it meets the needs that I have.

Paychex Flex came to my rescue when we needed it most. It ensures accurate and timely payment, compliance with tax laws and regulations and security of our data. It has made things simple leveraging HR experience for our experts.

This software has helped us solve many different challenges and improve numerous workflows. No challenges encountered.

My favorite thing is that I can see all my tax forms on Paychex, that way I don't need to worry about losing my papers or asking someone for another copy.

I don't like that it limits how soon you can clock in and out. Sometimes I go on my break, but minutes later they ask me to come back and help someone else. But because you have to wait a bit before you can clock back in, it blocks you. Or at least that has been my experience.

The seamless interface and the instant access to pay stubs!

Every now and then, I have an issue with having to reset my password, or, sometimes, my pay stub might be blurry. I exit out, and go back in, and it’s fixed.

It does any kind of math for you, shows anniversary date when hired, keeps track of sick & vacation times, and gives tax info

Using the TAB key to get to each box can be a chore. I have the same schedule everyday. There should be a way to put my hours in one day and have it copy for the other days. I have to individually punch in my hours for each day. Time consuming.

The fact that you can use platform to complete approval of time, time clock, payroll processing, and scheduling time off. Which I feel prevents using multiple platforms which may cause issues with certain tasks possibly being able to be overlooked.

I would just think that the price for the service could be a little lower and across the board for all features available

Not much, I suppose it was inexpensive and does not change very much from year to year.

Lack of innovation, the technology seemed like it was from decades ago.

I loved how simple and easy to use this application was. I was sad when my company let me know that we were going to switch to another application.

There would be some glitches here and there but nothing that would last too long.