Zoho Cliq reviews

Pluspunten

As a Zoho One User Zoho Cliq is a no brainer. It integrates incredibly well with the Zoho Suite and it's very easy to create new integrations with Zoho Creator. What I probably like best about Cliq is the 3 column layout that allows me to chat in 3 different chats at once.

Minpunten

The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.

Pluspunten

The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.

Minpunten

The mobile app can have a lot of input lag.

Pluspunten

Integrates fully into the Zoho ecosystem, cheap, allows broadsheet layout, easy to use with external users

Minpunten

Occasionally buggy although Zoho continue to make improvements. Not as many native integrations available off the shelf and that means having to get developers for web hooks.

Pluspunten

Not just for chatting. Can send and view audio and videos, Send shared files and each team member can have their own account.

Minpunten

If I had to choose one thing I like least it would be I would like to see more emoticons. I like using them so more variety would be nice.

Pluspunten

I loved that it carried over into all sections of Zoho, so I could easily stay uptodate with messages from other people in the offices, without having to keep switching to look at my emails or a different screen than I was working in. Keeps everything in one place. It also is quick to go straight to voice/video calls, and easy to make group chats with different people.

Minpunten

The quality of connections is not as good as other software in relation to video calls, but still alright. Nothing I would stop using it for.

Pluspunten

Quick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!

Minpunten

Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.

Pluspunten

Zoho Cliq is a great platform to interact with your colleagues. You can make groups and anyone can add or delete a person. You can send all types of documents and links to others easily. You can also chat with yourself and use it to save important links and docs. You can use this application on both desktop and smartphone.

Minpunten

Sometimes, it can be confusing between groups and channels. Otherwise, no major problem.

Pluspunten

Zoho Cliq is an easy-to-use communication and collaboration tool. It has a free version, which has worked just fine so far! The chat tool also has an app - both of which have nice interfaces.

Minpunten

One issue I've encountered is periodic delays between messages arriving and showing on the web platform vs. through the mobile app.

Pluspunten

I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool

Minpunten

I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful

Pluspunten

I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers.

Minpunten

I don't like how lengthy it can be to set up and getting new users enrolled is a pain.

Pluspunten

works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq

Minpunten

phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon

Pluspunten

As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools. I get new messages for every new paid invoice, new leads in the CRM, new appointments with customers etc. It's deeply configurable and can do pretty much anything that Slack can do.

Minpunten

It's tedious to set up. Nothing Zoho makes is EASY out of the box. They take a bit of time to figure out and customize. Cliq is no different. We're still barely scratching the surface on what Cliq is capable of because we haven't invested the resources to figure out all the options!

Pluspunten

My team and I have really enjoyed using Cliq. We started using it as a free alternative to slack (we liked the free features of this more than Slack's free offering), but we've ended up finding it really fun to use as a chat tool. GIF and emoji (or live Zomojis as they're called here) make chats pretty fund (and sometimes more time consuming than they need to be!). Channel management is easy too.

Minpunten

You won't find as many integrations here as you'll find with other offerings like Slack or Quip, so as a collaboration tool it's not quite as strong.

Pluspunten

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.

Minpunten

I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.

Pluspunten

I like that you can have a complete way of communication, not only by texts, you also have voice calls or video calls, it is excellent to always keep your colleagues in touch.

Minpunten

I also like that it is integrated into the mail, I can tell you many positive things about this software. It is very very good.

Pluspunten

If you use the Zoho suite, you should use Cliq. It easy to integrate and the learning curve is fast.

Minpunten

It work not so good with the GIFs and reaction on comment. However, if you only need to communicate like the old MSN, it does the work.

Pluspunten

There are a lot of application that offers security and accessibility whenever you communicate with business partners, clients., subordinate or teams. But this application defer with the affordable plans they can offer. Specially when you are a newly established group and wanted to start low. This would be exurity, functionality, accessibilty and value of money all wrapped in one.

Minpunten

The least thing I like is if you are not acclimated with the app you really have to go through the process of learning its in and outs, work arounds and technical issues you may encounter. Which I have not encounter so far!

Pluspunten

Having access to your mail and at the same time a chat with which you can be in contact with your colleagues is a very efficient way to always maintain communication with your team. It is quite fast and easy to use, it has many communication options and you can also invite users outside the organization.

Minpunten

What if it were also integrated into the ZohoMail app. Just as a suggestion to unify apps. Could be a good improvement.

Pluspunten

I like the good quality with which this chat is presented. It looks very simple in the mail but it is really very complete. The App is excellent too. The calls and video calls with a good connection are of excellent quality.

Minpunten

With the free version we have enough. I thought it was included with the mail but I see that it also has a paid version.

Pluspunten

the ability to easily interact with clients and with current users in our workgroup. the feature of controlling clients PC without the need for a third party software

Minpunten

we cannot group tickets under client name. ticket system is messy and ticket order is not understood.

Pluspunten

Easy to implement and roll out - Quickly helped our team stay in touch

Minpunten

Some functionality is not intuitive but that is expected from a product with as many options as Cliq has

Pluspunten

The fact that you can have multiple conversations opened up at once in the same screen.

Minpunten

Honestly there really is not something that I do not care for, the software is great!

Pluspunten

We use the entire suite of Zoho products, so it's very convenient to have the chat function built into the
platform. Means less tabs open on my computer.

Minpunten

I miss the giphy feature that I used when my company used Slack. It was great for injecting some levity into company communication.

Pluspunten

Cliq integrates well with other Zoho apps, particularly helpful in Contact.

All the basic chat and collaboration features are there in a familiar user interface.

It's possible for advanced users to create extensions, custom integrations, bots, and commands with a powerful development backend and make these customizations available throughout your organization and team.

Minpunten

Unless you're already using a bunch of Zoho apps there's no reason to switch from Slack, Flock, or Asana, which area already mature platforms.

Compared to these other apps, particularly Flock, the UI is a bit obtuse and hard to get a clear overview of. I particularly disliked the double panes within a chat window (opening the settings for a bot, for example).

Pluspunten

Easy to download and use
Contacts can be grouped for specific conversations

Minpunten

It logs you out after a certain amount of time and you cannot see pending messages when logged out. Texting is just as fast and more noticeable. I like Cliq but I don't think it is as vibrant as it could be. You have to be at the desk to have the benefits of Cliq.