CleanCloud reviews

Managing business and analysing it to know how well it performing never been easy to take a decision and adjusting to the business needs , I remember when one of my employee said "we need two more of particular equipment because we have more of certain items are increasing every day", all needed to look at the history of that item and took decision we only needed one only more of the equipment. It keep me in control of my business and I have been running my business for two years now and opened my second shop in 2018.

There is no inventory management system, which i have to do manually with paper and employees will email me the inventory sheet daily which is not 2018 I imagined it to be, the software is great and I see a lot of potential in it.

Every bit of CleanCloud is customizable and their customer service team is wonderful!

The app gets the job donr without complaint, however, it is not "sleek". The look overall is a little boxy and low-budget.

That we can transfer all the information to excel pages

It is so rigid and you do not accept to make specific business change's needs.

CleanCloud does everything I need it to do at a reasonable price. It streamlined our in-store operations and completely simplified our pickup/delivery business.

Nothing comes to mind at the moment. I'd have to give this some thought.

I love how simple and easy it is to use. Even a computer dummy is able to get into it right away. That's how user friendly it is. The support team from CleanCloud is so prompt its unbelievable. They see my request and reply to it - all in the blink of an eye. How good is that? They are with you shadowing you along every query. Prompt and extremely reliable. Cleancloud is always working to improve and update the software. I feel like I have this huge multinational company working for me 24/7 supporting and assisting even a small business like mine. Its very reassuring. Thank You.

I can't think of anything as yet, but I do know if I have any suggestions, the team is always happy to take them on board.

The software is customisable in appearance pricing and gives control to the the administrator.

Software only allows forward booking of four weeks at a time.

The facility to text customers when product is ready.

Split payment of card and cash is not recorded correctly as it only recognises one type of payment - cash OR card.

Factory and statistics system. Easy to work.

The webinsr en English. For us is preferred in Spanish.

The amount of features and programs integrated with cleancloud.

I don't believe there are any cons with cleancloud.

Ease of use by staff, some of whom are seniors

Some user interfaces are not intuitive, eg how to delete an order

First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.

Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,

Clean and intuitive
Comprehensive
Well priced
Patient and helpful support team
Logical

Nothing and given that the developers actively seek customers feedback and suggestions to develop this already comprehensive bit of kit, I'm sure if there was a con they would sort it out.

IT IS A VERY COMPLETE SOFTWARE BECAUSE IT ALLOWS US TO PERFORM DIFFERENT FUNCTIONS THAT MAKE US EASIER THE PROCESSES AND MANAGEMENT OF OUR EMPLOYEES AND CLIENTS; BECAUSE WITH IT WE CAN REGISTER CLIENTS, PROCESS OUR LOTS, KNOW THE STOCK OF THE PRODUCTS.
THUS CREATING A SALES PANEL PER EMPLOYEE THAT ALLOWS US TO PROVIDE A QUALITY SERVICE TO OUR CUSTOMERS DELIVERIES AND PICK UP.THIS INCREASES THE LOYALTY OF OUR CLIENTS AND FUTURE CLIENTS
THE MOST IMPORTANT THING IS THAT YOU CAN CARRY OUT YOUR WORK ANYWHERE DUE TO ITS COMPATIBILITY WITH DIFFERENT EQUIPMENT

WHEN YOU MAKE DISCOUNTS IT CAN BE A BIT TEDIOUS AND THE SCHEME CAUSES SOME CONFUSION.
YOUR TELEPHONE ATTENTION IS NOT OPTIMAL

this software has everything you need to build a successful dry cleaner. it is easy to use and very affordable for the all of the functions we are able to use. the customer support team at clean cloud is by far the best we have ever seen. they truly treat their customers like family. if we have a question, they are there to answer us almost immediately.

we really do not have any cons to express about clean cloud at the moment because they have been so patient with us and have always done their best to fix their software as best as possible for our needs.

Ease of use for all employees. My customers absolutely love the text message reminders on order completion.

I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.

Price, ease of deployment...we were up and running in 1 day...including employee training!

Can be tricky to connect with support....rarely needed however.

Order and customer tracking and inventory is the best use for us.

There isn't an option for international payments. Once that feature is added I will definitely use it.

Clean cloud provides a ton of features right out of the box in managing our Laundromat/laundry business. They are constantly adding new features and have always been very helpful in resolving issues.

The software needs internet access at all times to work reliably.

I have 4 stores, 3 of them are on Cleancloud. I have had custom requests for features, and Cleanclouds tech support has been great listening and many often times implementing our needs, as our needs are usually the same as many other dry cleaner needs. The software is intuitive for the user and has ample features that we are still exploring to further streamline our organization

Their support is in the UK, even though they are 24h available, I am in California and it isnt always easy to reach them on the phone during my daytime.

The app features, customer support, and price.

The only con that I can see is that the software are doesn't have all of the modern bells and whistles like geo location , geo fencing, separate driver app, garment photo functionality, but I am sure that at some point more features will be added.

Ease of use and functionality. They understand the drycleaning business so I can make my own modifications to accomodate the way I do things in my business.

All software has limitations, I have discussed with support and they are always working to improve. There are no major limitations that would make me want to look for other software.

We found this software very easy to switch over to from the traditional invoicing system. Our employees were quick to catch on. We appreciate the improvements monthly to the software

It’s all good. We do not use the delivery part of the software

1. Customer service. They're always there when you need them. 2. Easy to use 3. Easy to update

Nothing. Everything is top of the line.