CleanCloud reviews

Every bit of CleanCloud is customizable and their customer service team is wonderful!

The app gets the job donr without complaint, however, it is not "sleek". The look overall is a little boxy and low-budget.

The system has a great way of managing and creating items and orders manually.

There were a lot of issues with the way the system keeps track of orders and items by barcode. There were bugs that had been reported to support but they treated some them as 'feature requests' even though they're critical to prevent human errors or make the system less difficult to use.

First of all is cloud based, Web, costomer app, driver app all you need for today's industry is all integrated. need little more work on reporting and payment integration.

Reporting needs to be precise in means of tax calculation and the rest of the reporting could be much better, payment integration need more work,

EASY TO MANAGE!!! ONLINE EVERYWHERE, EMPLOYEES ACCOUNTS.

sOMETIMES WHEN THERE IS NO INTERNET WE CANT ACCESS THE ACCOUNT.

Ease of use , support , willingness to change and adapt to requests or idea, functionality.

What was missing last month they have adapted and made changes to. They constantly want feedback and make those changes to satisfy the customer.
The biggest issue I have had so far is with satellite store and not being able to use either different barcodes or using same as plant however they are working on that issue for me.

Simple and Easy to use. Its not just a point of sale or online booking stuff, it actually saved me tons of hours in admin work. Got excellent features.

Agents billing is a bit hard as there is no provision to discount their percentage in monthly invoicing.
Text credits are bit expensive.
If the app has push notification facility that will be great.

Also if the app has some images of garments facility it will be better.

Its ease of use, quick setup and its integrations. I like that its tailored for the type of service we do and takes the chore out of the admin within our business.

Improvements to the UI/UX could be a bit better. With more improvement around a more cleaner interface, perhaps also a welcome Step by step setup for new accounts would also be a plus. Do also feel that the admin/backend could be a bit more informative.

Ease of use for all employees. My customers absolutely love the text message reminders on order completion.

I wish it spoke with QuickBooks on both ends. Also with they had an IOS Pos app for smartphones.

This software runs our business but we have had issues with browsers, operating systems and printers ....
basically i was out of my depth.
the engineers at CleanCloud worked on helping me resolve the issue with the printer above and beyond what i could have ever expected. timely support so i can get get on with running my business

my inability to configure the 3rd party printer

Order and customer tracking and inventory is the best use for us.

There isn't an option for international payments. Once that feature is added I will definitely use it.

All features are great, metrics, marketing management, CRM, and so on. It's really straighforward.

Nothing to complain about so far. But I would say that definitely more features can be added as the payment options, should be already integrated etc.

The software is intuitive and has all the features that we need to take our business to the next level. We were able to grow our business because of the inbuilt features like the pick up and delivery service. We were able to keep track of our work in and out

we would have liked to have the accounting and billing option working properly. Xero doesn't link up properly as the invoices don't match up information correctly.

The accessibility from any device although they could improve the mobile version.

The cost of purchasing sms units is too expensive.

It’s easy to use
It’s easy to manage
It’s easy to make changes
Customer support by email only.

Cannot call customer support.
Text messages do not provide customer phone #
Customization of auto text msg go through vendor

Factory and statistics system. Easy to work.

The webinsr en English. For us is preferred in Spanish.

Its' very easy to use ang friendly user

I actually like this software even our new staff can learn fast.

It is very user friendly and easy to figure out.

I use it primarily for wash and fold laundry. I wish I could customize it a bit more to our work flow to make this wash s as HD fold process less administrative. Also the website doesn’t allow for an individual customization or design.

During covid, cleancloud could have supported the clients more as the sales dropped significantly. The 50% discount was not enough at all specially for small businesses.

The features are satisfactory for small businesses.