DealerCenter

4,9 (1.387)
Software voor dealerbeheer voor onafhankelijke autodealers

Totaalscore

4,9 /5
(1.387)
Prijs-kwaliteitverhouding
4,8/5
Functies
4,8/5
Gebruiksgemak
4,8/5
Klantenondersteuning
4,9/5

98%
heeft deze app aanbevolen
Sorteren op

1387 reviews

Anthony
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Dealer Center Easy to use

Beoordeeld op 16-1-2019

My Rep linked me up with other lenders, and her customer service was 5 stars., overall DealerCenter is helping us improve the quality of lenders we submit deals too.

Pluspunten

Relatively easy, integrates very well with adding inventory, and submitting deals to lenders.

Minpunten

Best software ever used, very easy to use.

adrian
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

DealerCenter CRM is an extremely useful tool

Beoordeeld op 16-11-2020

Overall, I've used DealerCenter for over a year & it's been a helpful tool.

Pluspunten

I like the ability to create campaigns, the fully integrated mobile app that helps me scan customers directly into the system & the email/text templates.

Minpunten

Nothing really comes to mind about what I like least

Overwogen alternatieven

Selly Automotive

Redenen om over te stappen op DealerCenter

I chose DealerCenter because it's more user friendly.
John
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Bad Product!! Will Devastate your business!!

Beoordeeld op 21-1-2017

Used this for years, Was Great! They changed it at the end of 2015. Now it is down all the time! And not user friendly at all! I use the full DMS. My business is shut down for the third day this week, because their system is down!!, I have lost tens of thousands of dollars in the last year. They never apologize, and have never given a credit for all the days Deal Center has shut down my dealership.
If you use Deal Center, you definitely need a backup system, like Reves, or Fraisier.
Or just go with them in the first place, and save a lot of money, headaches, and lost profit.
John

Minpunten

System down all the time,
cant print reports, without downloading to excel
No customer service
No one ever returns your calls, unless weeks later

Alex
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Dealer Center Service Rep [sensitive content hidden]

Beoordeeld op 22-3-2023

Love the service and the product! Many thanks to our account Rep [sensitive content hidden] !!! Wonderful experience!

Pluspunten

The service and ease of use. We have an amazing Rep, [sensitive content hidden] , who goes above and beyond to ensure our business is on the right track with the right products!

Minpunten

None.... all is good!.

Arturo
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

BEST DEAL FOR YOUR MONEY !!!

Beoordeeld op 9-3-2021

it has been great

Pluspunten

Integration with social media , with NADA , with Westlake Financial and Flooring, the use of CARZING

Minpunten

They charge you extra for the use of NADA

Overwogen alternatieven

Dealertrack DMS

Redenen om over te stappen op DealerCenter

More value for the money , better integrations, better websites platforms
LEANDRO
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

CRM IS A GREAT PRODUCT, [SENSITIVE CONTENT HIDDEN] IS A GREAT INSTUCTOR, VERY GOOD APPRECIATE!!

Beoordeeld op 14-5-2021

CENTROLIZE ALL THE DAYLI PROCEDURE, AND HELP A LOT TO MANAGEMENT.

Pluspunten

LOVE EVERYTHING IS IN ONE PLACE VERY GOOD AND ORGANIZE!!

Minpunten

NOTHING AT THIS TIME EVERYTHING IS WORKING GREAT

Krystal
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Dealer Center CRM

Beoordeeld op 3-9-2019

Pluspunten

Easy to use CRM automates everything we need. Add that to the DMS and you have a super system

Minpunten

I like everything about the system especially the mobile app

Geverifieerde reviewer
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Seller Center

Beoordeeld op 8-12-2022

What is DealerCenter?Serving in excess of 22,000 vendors, DealerCenter is the first in class merchant the bosses plan in the business. DealerCenter coordinates what is happening, improving on it to deal with your showcase region. Whether money bargains, Purchase Here Pay Here or outside finance, DealerCenter has the plans in general and administrative work you want to finish bargains rapidly and absolutely. DealerCenter besides offers worked with objections, complete CRM, credit reports, sell off run, significant solid areas for records plan and essentially more!Best ForThe free trade vehicle vendor who is searching for first rate merchant the board framework functionalities at the most brutal cost keeping an eye out.

Pluspunten

ExpertsThe design is a striking extra ,remarkably immediate and right I would suggest this with any PC clueless individual. Work area an arrangement highlights for assessing a strategy and it are exceptionally straight forward to coordinate prospects

Minpunten

ConsThe Cons is that states rules compromises the full impact of the doorway sellers focus offers that may be valuable with express circumstances, for example, structure completing work area work for new comers that may not recollect where the clients ought to sign documentation.

Geverifieerde reviewer
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 10.000+ werknemers
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

DealerCenter review

Beoordeeld op 11-3-2023

Pluspunten

Reporting or analytics features are better.

Minpunten

Customer support should get improved in future

Jeremy
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Website cost and functionality

Beoordeeld op 14-2-2023

Very friendly and the cost is competitive

Pluspunten

Easy to use, comprehensive, price and customer service

Minpunten

There is so much the program does it takes a bit to learn it all

Jason
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

DealerCenter Review

Beoordeeld op 25-1-2020

Pluspunten

Lots of feature as a CRM provider for all of my inventory and customers. Provides almost all of the necessary paperwork that I need for most sales and can always update more.

Minpunten

Costs can add up when adding more and more services.

Victor
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great Software at a Great Price!

Beoordeeld op 3-12-2019

So far it has been positive. Very intuitive. I would like to see some improvements, but it seems they are working on them.

Pluspunten

Very easy to use. Intuitive functions etc. Very modern look and love that it is web-based so accessible from anywhere.

Minpunten

You have to dig to find some functions/reports etc. Would have like better training also. Learning on our own as we go.

Dan
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great Dealer Suite of options to run every type of dealership

Beoordeeld op 29-9-2020

Overall a great product that has more positives than negatives. Local account representatives are US based in Los Angeles and they are spectacular to deal with. When you need tech support, you'll have some headaches as they are based in India. Indian support crew are very professional, but often times I find it that they do not understand the issues.

Pluspunten

Endless features. Dealercenter is a la carte so you can sign up for whatever you want. We are currently signed up with their booking feature, history reports, CRM, DMS etc. All of their software has become much easier to use and they are slowly making it more graphics oriented. The CRM and DMS are priceless features that allow you to run your every day dealer operations.

Minpunten

The CRM has issues when responding to leads. A lot of times we receive leads coming from 3rd parties and replying to those leads through the CRM can be a headache as it isn't as simple as hitting reply. A lot of times you need to copy the email address of the client and start a new email chain as the received email will only respond to the 3rd party generic lead.

RAMON
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

CRM & DEALERCENTER FEEDBACK

Beoordeeld op 16-7-2019

Pluspunten

I love that the CRM allows you to communicate with customers, track all communication as well as have everything under one system. I've used Promaxx in the past and I didn't really like it, expensive and think that this CRM and system is better.

Minpunten

I don't like that when you upload documents for the customer you then have to upload the documents for the deal. It's double the work when it should be easier to just share the information. Some banks don't want to work with Dealer Center because they want to use their own portals. Once again that's double the work on our end.

Ahmad
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

DealerCenter

Beoordeeld op 3-2-2021

Pluspunten

The DMS is very simple for me to use. It helps to save me time

Minpunten

nothing yet, i will call [SENSITIVE CONTENT HIDDEN] my rep if I need anything

IYAD
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Dealer Center Review

Beoordeeld op 5-8-2019

Great experience and training from the representative.

Pluspunten

dealer center is an all in one system works great

Minpunten

There is nothing to complain about with DealerCenter

WELMA
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

REVIEW

Beoordeeld op 29-7-2019

Pluspunten

EASY TO NAVIGATE, EASY TO ACESS INVENTORY, DEALS AND CUSTOMERS

Minpunten

THERE IS NOTHING THAT I DO NOT LIKE ABOUT THIS SOFTWARE

gary
Totaalscore
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

customer service agent is there when you need her and is super friendly & helpful. You should...

Beoordeeld op 2-1-2018

Pluspunten

Customer service is extremely helpful! you should have her cloned and pay her double. she makes calling with a problem a good experience. always helpful and keeps you smiling. I have been in the car business for 36 years and she is a keeper. knowledgeable and friendly is a great and rare combination. person to person contact is more valuable than ever in this day and age of computer routers which is so impersonal. I wish more companies would go back to friendly people who talk to you instead of bouncing you around their computer system.

Joe
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

DealerCenter is great

Beoordeeld op 5-2-2019

Our rep has been very helpful and educational in showing me how to use the system. She made everything so easy!

Pluspunten

DealerCenter is super easy to learn, making the program fast and efficient. Structuring the deals is simple as well with automatic approvals with preferred lenders. Like being able to bring in outside lenders through RouteOne and DealerTrack.
Our rep has been very helpful and educational in showing me how to use the system. She made everything so easy!

Minpunten

Sometime approvals with other lenders is not as simple

Ana
Totaalscore
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Dealercenter

Beoordeeld op 31-1-2018

Pluspunten

It's a great app to handle all the information and inventory of cars, you can also send the deal to the banks and financial companies through Dealercenter.
You can add all the information of the customers, the deals and the inventory.

Minpunten

The app is not soo intuitive or easy to use, sometimes is not easy to find a deal, a car or a customer. If you don't find what your looking for, the system doesn't show you that it didn't find it.
If you have more than one dealer, it's not easy to handle both inventories, you have to go to each dealer to look for the car, so you basically have to look more than once. They really need to work on facilitating a way to handle more than one dealer.

Kelvin
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very easy to use, multiple ways to get around. We love the program. Love how everything synced.

Beoordeeld op 30-10-2017

efficiency. efficiency saves time... therefore it saves money.

Pluspunten

we love how we can use the software for our finance, CRM and Desk managing software. and also use it from pretty much everywhere. The support team is also very good. I am very pleased with the service. Whenever I have a question it gets answered the price is unbeatable.

Minpunten

if I had to put a con on. I would probably say that my most recent clients do show up under my prospects. Its only a select few. Maybe that's something I have to tweek. but that's about it.

Michael
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Very impressive and powerful.

Beoordeeld op 10-3-2017

This DMS is above and beyond what I had hoped for. The first generation was a little clunky in my opinion but now that they have upgraded and redesigned their entire system, we are very very very impressed! Customer support is very good and US-based (rare). There's almost no downtime -if any. We opted for their website which seems to be performing well . It updates photos instantly and posts select vehicles to craigslist within six hours or so with just a click. With a little ramp up, we all enjoy the redesigned user interface.

Pluspunten

The user interface and reliability. There are some reporting functions we really enjoy

Minpunten

Cost. A little high once you get all the upsell add-ons. The user interface and reliability. Reporting customizing is hard to figure out without tech-support sometimes.

MASSOUD
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best Dealer software ever!

Beoordeeld op 26-11-2019

Great customer service, my rep [SENSITIVE CONTENT HIDDEN] is exceptional and always has answers

Pluspunten

I can integrate all of my banks inside one platform, so easy to use and convenient! with DMS i can print out all of my forms and manage my customers

Minpunten

there is nothing i dislike so far, service has been outstanding

Ody
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

My experience was different but AWESOME! Rep was very helpful and professional through the...

Beoordeeld op 28-3-2018

Pluspunten

We enjoy the web based platform, and the ability to have all platforms such as BHPH, CRM, DMS in one main system. We also enjoy the integration of websites and inventory management tools that make life so much easier to dealers.

Minpunten

The achilles heal about this software would be the detailed reporting for sales like a (cash-flow statement, all sales journal statement) that is offered within the software without having to integrate with outside accounting tools.

David
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best Bang for Your Buck

Beoordeeld op 7-1-2021

Love hate relationship. Mostly everything works but if it doesn't, support is a nightmare.

Pluspunten

I have used numerous CRM tools in the automotive field. This is by far the easiest to use and manage. Inventory tool in exceptional. I would expect to pay triple what we do.

Minpunten

Mobile app is not as robust as I would like. Email and text message blast is non functional and the support team is mostly overseas. No accountability when things go wrong.