InventoryCloud reviews

Barcode creation and inventory tracking.

The user interface is good but can be confusing if you have staff who aren't the savviest with tech.

This software is good for us as we don't have a lot of inventory and it's nice to have the pick forms to give the guys as we can't get the handheld scanner to work, well it's never worked from the beginning

The handheld scanner that cost way too much has never worked, this program has averaging which i get some organizations utilize but it would be nice to turn off that function when you don't use it. It seems like you have to go thru a million screens or options to find out one piece of information then you have to go thru it all again to find another on the same object - thought this web version would be better and maybe after some training it will but for now it's no better

have the ability to have your entire inventory at your finger tip

having to refresh the screen to see updates

How fast and easy access to all pf our inventory information is. And receiving reorder triggers.

Sometimes it take forever for thr pages to load.

I like a lot of the features that help with fixed assets and build reports around end of life

I hate how you cannot create dashboards

It has a column for everything we need to input and it can be changed. The export to excel is simple as is the label maker.

When the new drop-down doesn't automatically put you on "contains" in the search.

I really like being able to use this software on multiple platforms. desktop, laptop, mobile device. The simplicity of categories and digital locations

Little buggy from time to time but has gotten alot less buggy throughout 2023. the inconsistancy of scheduled mobile uploads/downloads is still wonky on our end.

I really like the ease of use. I am not tech savvy so having software that is easy for me to use makes it even more important. I have very little time to give towards additional projects so the streamlined process that InventoryCloud gives me is wonderful.

This is a tough question because I don't use too many other cloud based technologies. I would have to say that the thing I like least is on my side. My team doesn't use this at all so picking up after them just takes time away from other projects.

1) It enables you to automate your warehouse operations using mobile scanners. Using mobile scanners helps you to eliminate manual work and reduce human errors. It also helps you to improve your efficiency and accuracy. 2) As it is a Cloud based solution you can access it from any system and you don't have to depend on particular pc or laptop. 3) It doesn't requires any installation, just login it and start work. 4) It helps you to streamline your all warehouse activities like inward, outward, storage, cycle count etc.

We are using it since several years and never faced any difficulties with it so far.

the bar codes were very attractive and the ability to implement additional hardware down the line as we grow.

everything else is extremely difficult to use and input. Customer service is horrible and the staff for the most part in all my experiences calling in, are curt, unfriendly and not very knowledgable/helpful. Almost seems like its a task for them to be helping you out for the high price you pay for this software. Our company is very strongly considering switching to another platform.

1) It enables you to handle any type of inventory smoothly whether it is Apparel , electronics, luggage etc. 2) It enables you to Automate your warehouse activities using mobile scanners. It helps to reduce human errors and increase inventory accuracy. 3) It's unique features helps you to manage inventory more efficiently and improve your productivity.

We never faced any issue with InventoryCloud till now.

Once you get the system set up to your needs and how to efficiently operate it, it is easy and quick to do your day to day tasks at any level. It's great to be able to access your information from anywhere.

if there is any network interference during any transaction type you will loose your progress. The other the issue i have is there are times when you will complete a transaction but the system wont register the transaction.

I like how easy it is to view my items in the system by either item codes, locations, or descriptions.

the WASP online format is constantly crashing. it also is hard to keep an eye on some products. the check-in / out function is way too similar to the add /remove function. and it can cause confusion.

it is easy to use. Also, being able to add item photos from a mobile device is great.

Reports dont show the data i would like to see.

It's ability to track our inventory accurately.

The lack of training material available, had to pay for additional training. Though the system is customable you have to pay for those changes you need.

It has a very easy to use gui that makes the entire software flow well. Integration was very straightforward, and the organization from the software is incredible.

If the software doesn't fit your business model because you are a niche company, customization is virtually impossible.

It enables you optimization of warehouses activities like inward, outward, storage etc. It facilitate you efficiency gain and decreases human errors. It Guarantees you easy reconciliation and correctness of your inventory. It automates your shipping process and ensures speedy dispatches.

We never encountered any issue with InventoryCloud so far.

The ease of use, the user interface, and the fact that you can customize the columns allow you to track items down and manage orders and recalls when necessary.

Cannot Identify who added or moved at one screen. Also, adding a new item and not being able to add inventory at the same time.

Pros were the sales rep was super persistent when selling me the equipment and software.

The cons? After this guy sold me the software and scanners, the moment i received the equipment and needed assistance this guy was no where to be found. I tried leaving a message several times, have an email thread for nearly 3 months of him not responding to my request for help but me receiving his automated sales emails, spoke with customer service on 4 different occasions never got a follow up, finally got to the accounting dept who had said they would handle it and cancel it out to only find out months later they're still sending me invoices and never credited me back anything. This began in 02/17 its now 10/17 and i am following up again with Billing as i tried again 2 weeks ago promising they would fix this and still nothing. Now the supervisor relayed a message they would clear out the 2 of the 4 months of unpaid bills and meet me in the middle ( the customer who didnt get an answer back for 4 months and im supposed to pay in full or split the bill?) then to come back and tell me theyll cover all 4 months and that i should try and "re-sell" their equipment online (the same equipment i was sold on and not able to use due to bad customer service, its still in the box and they wont credit me back. Completely unprofessional, offering me to split invoices and re-sell equipment for products i wasnt able to use since the day i got it. If they correct this ill let it be known but until then the way this has been handled is so unprofessional acting like theyre doing me a favor canceling out 2 of the 4 months and not giving me credit for the 1st month and equipment i was swindled into.