Mend

4,6 (875)
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Volledig geïntegreerd platform voor telegeneeskunde en patiëntbetrokkenheid

Totaalscore

4,6 /5
(875)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,5/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,6/5

91%
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875 reviews

Ronald Abilmar
Ronald Abilmar
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Transforming my healthcare experience forever.

Beoordeeld op 10-9-2023

I love the flexibility it offers by allowing me to communicate with my healthcare providers via...

I love the flexibility it offers by allowing me to communicate with my healthcare providers via messages, video or forms, which perfectly suits my needs and preferences is great.

Pluspunten

It's great that it has simplified and streamlined my healthcare experience, allowing me to receive the care I need quickly and efficiently.

Minpunten

Well, sometimes I have experienced some connectivity problems or communication delays when using the platform.

Kevin
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 10.000+ werknemers
  • Wekelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Prime Experience

Beoordeeld op 18-12-2024

Great experience. I felt a sense of calm from her recommendations

Great experience. I felt a sense of calm from her recommendations

Pluspunten

Knowledge and willingness to listen. I respect that she suggested and ID immediately.

Minpunten

I have nothing negative to say. She covered all questions and concerns.

Edtia
Totaalscore
  • Sector: Geestelijke gezondheidszorg
  • Bedrijfsgrootte: 11-50 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Review of Mend

Beoordeeld op 26-3-2024

Pluspunten

I liked that i was able to successfully complete a mental health appointment with my provider.

Minpunten

I couldnt use background apps, because the app wouldnt allow that.

Toby
Totaalscore
  • Sector: Administratie
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

It has helped immensely

Beoordeeld op 14-10-2024

It has allowed me to seek help for my mental health issues in spite of having limited transportation

It has allowed me to seek help for my mental health issues in spite of having limited transportation

Pluspunten

Ability to continue to work on my mental health even though I can't always make it to a traditional appointment. It has literally been a lifesaver.

Minpunten

The call quality isn't always the best...

Vera
Totaalscore
  • Sector: Maatschappelijk werk
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Wonderful experience

Beoordeeld op 18-12-2024

Very easy to communicate, [sensitive content hidden] helped me with tools to manage my emotions.

Very easy to communicate, [sensitive content hidden] helped me with tools to manage my emotions.

Pluspunten

It was easy to communicate with Therapist. I felt very comfortable.

Minpunten

Can’t find anything that I did not like.

Alicia
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: 201-500 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Next Level Rocks!

Beoordeeld op 4-2-2025

It has been a great experience from day one.

It has been a great experience from day one.

Pluspunten

I scheduled a virtual appointment for a yearly physical with Leigh Anna Hutchinson. She is awesome. She ordered bloodwork for which I went to the Garden Oaks Next Level clinic. Everyone there was very nice and the office was very clean. I had my virtual appointment today for my blood work results and again I was very pleased with [sensitive content hidden]. I would definitely recommend ans rate it 5+ stars. I’m so happy my employer offered this benefit to us.

Minpunten

I have no complaints about the facility or personnel.

Glenn
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Frequent User

Beoordeeld op 11-12-2024

seamless connection, good video & audio everytime

seamless connection, good video & audio everytime

Pluspunten

quick & easy connect, always works well.

Minpunten

all good, no complaints anytime I use it

Susan
Totaalscore
  • Sector: Hoger onderwijs
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Good online alternative when you need to see a physician same day

Beoordeeld op 8-1-2025

Very good; both representatives were pleasant, professional and expedient.

Very good; both representatives were pleasant, professional and expedient.

Pluspunten

I couldn't get an appointment with my primary care physician until tomorrow and I have a UTI that is preventing me from getting a good night's sleep. It was a great alternative to have a video appointment today so I could get started on my medical regimen.

Minpunten

Nothing much - the appointment time isn't spot on, but I was contacted by a medical assistant within 10 minutes and saw the physician about 5 minutes later.

Elizabeth
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Good First Experience

Beoordeeld op 28-1-2025

It was easy to make an appointment after work. I signed in, visited with a medical professional....

It was easy to make an appointment after work. I signed in, visited with a medical professional. Took care of what I needed and finished up in less than 20 minutes.

Pluspunten

Extended hours for a virtual visit. I was able to make a quick appointment to request a prescription refill, right from home, after work.

Minpunten

I can't think of any cons at this time. n/a

Amber
Totaalscore
  • Sector: Wetshandhaving
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Highly recommend

Beoordeeld op 2-1-2025

Great! Love working with [sensitive content hidden]! She’s always friendly and easy to talk to

Great! Love working with [sensitive content hidden]! She’s always friendly and easy to talk to

Pluspunten

Convenient to do anywhere and at a time that works for me. System is easy to navigate and use.

Minpunten

Nothing. I prefer this method to in person visits. They are overall more efficient and easy

Christi
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Thankful and grateful

Beoordeeld op 26-9-2024

Appreciate all the help I’m getting! I am so so so so need and to know that there is a group that...

Appreciate all the help I’m getting! I am so so so so need and to know that there is a group that has my back is an espresso positive and reassuring I can’t even describe….

Pluspunten

I am appreciating the ease to get mental health help… Though there has been some rocky parts pertaining to my ADHD… Everyone has come together to make sure I am taken care of so far

Minpunten

I had a bad experience with trying to get my ADHD medicine figured out meaning I had to meet with the doctor and get that scheduled and I was told that that wouldn’t be possible at first… But it all got figured out so I’m grateful however it did cause me, extreme anxiety

Nicole
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

[sensitive content hidden] is the bestest!

Beoordeeld op 3-10-2024

This service was finally offered to me months after trying to get my psychiatrist appt moved from...

This service was finally offered to me months after trying to get my psychiatrist appt moved from August to April. Then my [sensitive content hidden] appointment was moved back to [sensitive content hidden]. Mind you i had been needing in since April. [sensitive content hidden] was the lifeline I needed and she helped me without judging me.

Pluspunten

Convenient, easy, i feel like it was a high quality session even over video. I got more compassion from [sensitive content hidden] then my last in person psychiatrist visit.

Minpunten

Showing my face. I hatr crying when others can see me. I dont care pretty.

Chester
Totaalscore
  • Sector: Filantropie
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy Peasy

Beoordeeld op 12-6-2023

I like it. Thank you!!!

I like it. Thank you!!!

Pluspunten

It's quick, simple, and easy. This service really saves me hours of time looking for someone to take me to the appointment, or worse, trying to walk there which is nearly impossible.

Minpunten

Occasional tech issues, but normally it's easily fixed by just logging out and back in.

Gerard
Totaalscore
  • Sector: Juridische dienstverlening
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Many Thanks to Mend and [sensitive content hidden]

Beoordeeld op 22-8-2024

Bumpy at first, but after settling into your system and finding a practitioner who is clearly...

Bumpy at first, but after settling into your system and finding a practitioner who is clearly taking care of me has been magic.

Pluspunten

The continuity with [sensitive content hidden] has been very helpful. I am finding her to be an excellent practitioner and I am very grateful for her approach to my medication management and general wellbeing.

Minpunten

Honestly, I am so grateful for this assistance, I have no complaints. I don't even know how I would or could improve this service at present. Thank you, thank you, thank you.

Daneen
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

[sensitive content hidden] is an asset to Mend.

Beoordeeld op 13-11-2024

It was a productive and pleasant session. [sensitive content hidden] is easy to talk with and very...

It was a productive and pleasant session. [sensitive content hidden] is easy to talk with and very understanding.
I have appreciated association with Mend.

Pluspunten

[sensitive content hidden] is very supportive and warm. She stays aware of medication needs, and renews them promptly.
[sensitive content hidden] is agreeable for either in person or visual visits.
I look forward to our visits.

Minpunten

I have no objections to the opportunities for support with Mend.

Lisa
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Balancing Work and life during challenges

Beoordeeld op 5-10-2023

My overall experience with Mend has been professional and progressive and positive. I would call my...

My overall experience with Mend has been professional and progressive and positive. I would call my friends to use Mend. Mend has helped me get my life back in order and has been a beneficial factor in my mental health progressiveness.

Pluspunten

I have connection with counselors and doctors that I do need to see it is detrimental that I see you my doctors on time for therapy and psychotherapy and medication management to regularly save my emotional, psychological, and outright life.

Minpunten

If party on the other line is going to be late there should be a cartoon or something so the patient on the other line would know that they're coming and just haven't forgot about you.

Jonathan
Totaalscore
  • Sector: Kunst en nijverheid
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Behavioral Health Therapist

Beoordeeld op 24-4-2024

My therapist, [sensitive content hidden]
was amazing and she helped me turn my life around from...

My therapist, [sensitive content hidden]
was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and anxiety driven to a clean, healthy, positive life so I could be a better support for my wife and child.

Pluspunten

The ease of use for meeting with my therapist weekly.

Minpunten

Signing the agreements every time. I feel like once is enough for that. Also, the mend birthday entry didn’t allow autofill.

August
Totaalscore
  • Sector: Juridische dienstverlening
  • Bedrijfsgrootte: 2-10 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Thank you [sensitive content hidden] and Mend.

Beoordeeld op 29-8-2024

Incredibly effective help by world class, caring health care providers.

Incredibly effective help by world class, caring health care providers.

Pluspunten

I like being able to have an appointment wherever I happen to be at that moment; in the car, at home, etc. Also my provider [sensitive content hidden] is incredible at what she does. In my opinion, getting to work with someone who cares as deeply about her patients as [sensitive content hidden] does has been a life-changing experience for me. I would recommend [sensitive content hidden] to anyone who might be seeking help in this way.

Minpunten

I cant think of a single thing about this service that I would change.

LYNN
Totaalscore
  • Sector: Grafisch ontwerp
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Yearly health visit.

Beoordeeld op 19-4-2024

It was a pleasant experience, nurse was nice, receptive and easy to work with.

It was a pleasant experience, nurse was nice, receptive and easy to work with.

Pluspunten

Easy to use, lady I worked with was very easy to talk with, she was quite pleasant, and laughed at some of my silliness.

Minpunten

I have no earthly idea what this is going to cost. It was a requirement by my new insurance, Wellcare. I know absolutely nothing about Wellcare, but it was recommended by an insurance agent, Becky, over the phone. So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea what it is going to cost or who is going to pay for it. No one prepared me for working with Wellcare.

Allen
Totaalscore
  • Sector: Animatie
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Wisdom and experience = healing

Beoordeeld op 16-3-2024

I truly appreciate having a therapist as good as [sensitive content hidden]. She is one in a...

I truly appreciate having a therapist as good as [sensitive content hidden]. She is one in a million and you should be proud to have her on your team.

Pluspunten

[sensitive content hidden], my therapist, is the most depthful and knowledgeable therapist that I have ever worked with. Her guidance and insight have been key to my healing progress. She can zero right in on the matters at hand and provide useful actions to take. Her sole interest is to make the healing permanent, not to keep a perpetual client.

Minpunten

So far I have no dislikes about the service. Maybe that the sessions are conducted via video rather than in person. I’m not sure if a layer of connection is lost by the remote nature of the process.

Jami
Totaalscore
  • Sector: Medische praktijk
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

Convenient and professional

Beoordeeld op 13-5-2024

I love it. [sensitive content hidden] are wonderful! Both are thorough and seem to truly care and...

I love it. [sensitive content hidden] are wonderful! Both are thorough and seem to truly care and want the best for their patient.

Pluspunten

Convenient, thorough and professional. They all seem to truly care about their patient's wellbeing.

Minpunten

There isn't anything I don't like. I have a very demanding job and Mend works best for me.

sandra
Totaalscore
  • Sector: Geestelijke gezondheidszorg
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Maandelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

Quick, helpful and compassionate

Beoordeeld op 16-9-2024

they are consistent in their way of taking care of me, never brash or unkind. each link in the...

they are consistent in their way of taking care of me, never brash or unkind. each link in the chain knows their purpose and works hard to make me feel comfortable with my visit.

Pluspunten

i thought they were quick
helpful
compassionate

Minpunten

none

Christina
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 3.0 /10

Excellent Customer Care

Beoordeeld op 16-11-2024

The overall customer care and ease of usage was great.

The overall customer care and ease of usage was great.

Pluspunten

I like the personal care from the professional.

Minpunten

I did not have a problem with anything concerning the visit.

Geverifieerde reviewer
Totaalscore
  • Sector: Hoger onderwijs
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks Gratis proef lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Easy to register

Beoordeeld op 19-12-2023

Pluspunten

Scheduling telemedicine was easy and the video conference went well.

Minpunten

There wasn’t anything I didn’t like about mend.

Norman
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

1st Session

Beoordeeld op 5-11-2024

Great so far. Just the beginning. I gave [sensitive content hidden] a lot of background about what...

Great so far. Just the beginning. I gave [sensitive content hidden] a lot of background about what I am trying to resolve and the future outcome.

Pluspunten

So far so good! 1st session. Easy to sign on and the same time next week which is great for my schedule and convenient.

Minpunten

Nothing so far about what we spoke about tonight. Next week we can ask more questions of each other on how this works and see some solid results.