Sender reviews
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173 reviews
- Sector: Kantoorbenodigdheden
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great Value
Beoordeeld op 15-1-2021
Good inexpensive way for me to stay in touch with my customers and prospects
Good inexpensive way for me to stay in touch with my customers and prospects
Pluspunten
Ease of Use. Great Value. Good Customer Service.
Minpunten
No 'cons' presently. The new update is fantastic.
- Sector: Evenementenbureaus
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
i wish it allowed me add videos to the mail
Beoordeeld op 16-10-2024
great. to be honest, great. there’s a peace of mind that comes with using it and knowing issues...
great. to be honest, great. there’s a peace of mind that comes with using it and knowing issues gets resolved quickly
Pluspunten
it’s so easy to use and the support team
responds on time
Minpunten
nothing really. everything i thought i needed sender provided
Overwogen alternatieven
EmailOctopusRedenen om over te stappen op Sender
price and i needed help with something and support responded quickly- Sector: Muziek
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
First Time
Beoordeeld op 2-11-2022
The only problem that I am meeting is your talk in English.
The only problem that I am meeting is your talk in English.
Pluspunten
The logo of the software is wonderful and will done.
Minpunten
It takes too much time to send things to your partner.
- Sector: Publiceren
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Would Definitely Recommend
Beoordeeld op 7-11-2024
It was great, I really appreciated the helpful customer service!
It was great, I really appreciated the helpful customer service!
Pluspunten
Very affordable, lots of options with good tier levels. Customer Service is awesome! Very helpful, patient and kind! They also have step by step tutorials for issues, which were very helpful and manageable in bite sized pieces. :)
Minpunten
A little tricky to figure out navigation and get everything setup, but as someone who isn't tech savvy at all, with a little help I got it down pretty easy. So not really a con.
Overwogen alternatieven
MailchimpRedenen om over te stappen op Sender
it was more affordable for my very small budget- Sector: Detailhandel
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent customer service
Beoordeeld op 5-4-2024
Fast, dynamic, friendly and skilled customer service
Fast, dynamic, friendly and skilled customer service
Pluspunten
Excellent customer service. Fast reactivity and helped me set up the platform with complicated host settings.
Minpunten
There was nothing I didn't like, maybe the complicated setup but I suppose it's for not being considered spam later on.
- Sector: Muziek
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
A viable alternative
Beoordeeld op 10-9-2023
Overall it is a good alternative, for small business
Overall it is a good alternative, for small business
Pluspunten
it's more affordable than other providers, you can send for free up to 2500 subscribers, plans are cheaper, pay as you go option
Minpunten
template builder, resend option to unopened mail unavailable for free
- Sector: Muziek
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Kudos for an excellent app and superb customer support!
Beoordeeld op 19-3-2021
The user experience and value for the price, contemplating business growth & scalability, etc. has...
The user experience and value for the price, contemplating business growth & scalability, etc. has been really well thought out. The pricing is one of the best around and I find it very reasonable (I'm not yet a paying customer, as I'm just starting out and have a very small audience so far, but I have compared prices with other providers, as I know I will be jumping on a 'starter' plan some time soon).
Pluspunten
I'm very impressed overall with this company. I've been shopping around for a good email newsletter provider and have tried a handful already. Sender has beat them all on every count for me. The functionality is straight forward and clean (not cluttered with a noisy UI), the design experience is also clean and aesthetically pleasing (and a breeze to use, as opposed to other editors that are either clunky or cumbersome). And, most importantly, amazing customer service! The response times are quick, and the agents are knowledgeable (don't have to a ticket number around to higher levels unnecessarily), friendly, and straight forward. Congrats!!
Minpunten
I had a small glitch with the segmentation feature but it was quickly fixed by the tech team. Perhaps the campaign editing sequence could be laid out in a single window/process and accessible at all times (as opposed to having to "save & exit" a campaign in process in order to go back a step? For example, I found it hard to find how to rename a campaign (though I eventually found my way around) – but really, it's a minor detail, this UI interface is MUCH, much cleaner than all the rest I've seen.
Overwogen alternatieven
Kit, Constant Contact, ActiveCampaign, Brevo, Squarespace, SendGrid, Drip en GetResponseRedenen om voor Sender te kiezen
I was quite disappointed and upset with Mailchimp, as my account was unfairly closed by their filtering robot (it's a company run by its own AI, it seems – it picked up "unacceptable" marketing language, but it couldn't verify that I'm a musician with a 100 fans and NOT a spammer or some big careless company!); that's one, but also, I always found their admin console overly complicated and hard to understand (it was always difficult to do simple tasks). Then, I switched to MailerLite and was quite happy with it, though I felt somewhat limited with their design options (email & form editors). Then I switched to Moosend and debated for quite a while between Moosend and Sender. I found Moosend's admin console also a bit cluttered (though much better than Mailchimp's), and wasn't really all that happy with the email editor (even though it's really flexible, the UI experience wasn't the best). I also considered other email providers but quickly discarded them because either they didn't provide an inviting 'entry level' plan or the user experience/UI didn't look all that promising.Redenen om over te stappen op Sender
A free entry level plan, with the most reasonable scalability pricing; the most straight forward UI; beautiful design / email editor features; the best customer service experience I've had so far (not only in comparison with email marketing providers but in general!).- Sector: Evenementenbureaus
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great marketing tool for beginners
Beoordeeld op 3-10-2020
I like the Sender app and maybe is a great option if you don't need much of email marketing on your...
I like the Sender app and maybe is a great option if you don't need much of email marketing on your website. This app has great features when comes to making a double opt-in on the subscriber forms and separate the email lists easily.
Pluspunten
This software allows you to start in the process of email marketing without question. Is easy to deploy on WordPress and has a great tool for visualizing the process of sending emails to your customers.
Minpunten
It's a very new software which is fine but makes it a bit complicated if you want to integrate it with other apps like Contact Form 7.
If you want to make an integration to another app the process is highly complicated if you don't know anything about coding.
- Sector: Managementconsulting
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great tool at good price point
Beoordeeld op 3-8-2019
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
If your starting with email marketing and MailChimp isn't for you then this might be a great choice.
Pluspunten
Easy to use interface
Good price point
Fast and helpful customer service
Decision trees and more
Minpunten
I could not find some of the questions I had in an online manual
Not many out of the box integrations available
Overwogen alternatieven
MailchimpRedenen om over te stappen op Sender
It has a good amount of emails in the free option and it has great marketing tools such as the decision tree- Sector: E-learning
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Sender- Review
Beoordeeld op 21-12-2023
Great Product, great price and outstanding support
Great Product, great price and outstanding support
Overwogen alternatieven
Google MeetOvergestapt van
Mailchimp- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Moved for the price, staying for customer service !
Beoordeeld op 11-11-2021
It's a no fuss solution to send email broadcasts and automation. I've been looking for an alternativ...
It's a no fuss solution to send email broadcasts and automation. I've been looking for an alternative to Aweber so I could have funnels in trees and better delivery. Customer service is quickly available and helpful. Price is very low.
Pluspunten
Delivery was better, price was lower, and customer service has been amazing every time.
Minpunten
I've had some issues setting up the API V1 but that was mostly on me. The new version V2 works perfectly.
Redenen om voor Sender te kiezen
Price, delivery and advanced automationsOvergestapt van
AWeberRedenen om over te stappen op Sender
There were all complicated (too much tracking and options), and expensive- Sector: Burgerlijke en maatschappelijke organisatie
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great alternative to more mainstream email marketing products
Beoordeeld op 7-3-2022
Pluspunten
The price is right! This service has a wonderful price for the features included. For a small nonprofit, we were not willing to pay upwards of $50 per month to expand our contact list over 1000 people. Other than a few missing features, it offers almost everything you would find at a competitor. The campaign designer is simple to use and offers lots of opportunities for customization. I also find that the support team is VERY helpful and responsive. Overall, I love this product and I hope the Sender team continues to add features!
Minpunten
There are a few minor features missing that would improve our experience with the product, including:
- The ability to send test emails to a list (rather than just a single person at a time)
- The ability to add a note to send with a test email
- The ability to add a "Share Campaign with a Friend" button comparable to Mailchimp's share feature
- An easily accessible link to the browser version of a campaign, even after the campaign is sent
- The ability to insert a video into the body of an email with a "play" button (currently, videos are automatically changed to gifs and will play when the email is opened)
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Love the product, the UI and the Support
Beoordeeld op 1-7-2021
Pluspunten
Amazing UI. It is super easy to use if you want to only do Email Automation. Other tools are super expensive and pack a bunch of features that you don't need. Or else, they are completely useless and buggy.
Minpunten
Maybe documentation of some features can be better but honestly, it was clear once I spoke to the support team
Redenen om over te stappen op Sender
Better Free Tier pricing that allows for scaled payout- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Love it
Beoordeeld op 17-8-2021
It's been a great experience
It's been a great experience
Pluspunten
Affordable easy to use and customer service is fast and really helpful
Minpunten
There's nothing so far that I haven't liked
- Sector: Horeca
- Bedrijfsgrootte: 501-1.000 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent Product
Beoordeeld op 30-6-2023
Excellent
Excellent
Pluspunten
Excellent product and very user friendly
Minpunten
More analytics to under to under the opening of emails and time spent
- Sector: Bankwezen
- Bedrijfsgrootte: 10.000+ werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
The best of Sender
Beoordeeld op 24-8-2021
Pluspunten
The simplicity of use and point-and-click editing/formatting are outstanding. However, they are constantly striving to enhance it. They make improvements that improve the experience, even when I believe it's already excellent until we're prepared to buy the free account that offers all of the tools and features that we'll need to establish and expand our business.
Minpunten
The most challenging thing for me has been understanding out how to manage and set up subscribers. Some of the template headlines appear misaligned when viewed on a mobile device. This detracts from the final product's professionalism and reflects poorly on my firm.
- Sector: Marketing en reclame
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great for small business needs!
Beoordeeld op 21-9-2022
Sender was used to get my business off the ground. It was a great tool to use when first starting...
Sender was used to get my business off the ground. It was a great tool to use when first starting out and is a great option for any small business looking to start emailing their contacts or creating a newsletter.
Pluspunten
Sender has helped my business get off the ground by allowing me to create web forms to capture information for potential clients and segmenting them into specific lists to automate email campaigns.
Minpunten
The automation took some time to learn compared to other softwares, but once you learn the different work arounds it is easy to duplicate.
- Sector: Internet
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Satisfactory support & Service
Beoordeeld op 13-9-2021
Pluspunten
Marketing Automation, Customer instant support!
Minpunten
I don't see anything wrong with them but the search will continue.
- Sector: Detailhandel
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Sender is great!
Beoordeeld op 5-9-2021
I started using sender following a number of good reviews. And they weren't wrong! so user friendly...
I started using sender following a number of good reviews. And they weren't wrong! so user friendly as i Have ZERO experience with this kind of thing. Support team are UNREAL! They have solved every issue for me and they are so prompt and friendly. [SENSITIVE CONTENT] have been amazing!
Pluspunten
Everything! All automated and campaign emails
Minpunten
Nothing so far - everything I have used has been great
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Great!
Beoordeeld op 10-11-2017
Pluspunten
Well delivery is very good! I like the way emails are sent to my customers, I tried using getresponse before but it failed miserably.
Minpunten
Im missing few things, but it's ok, support takes care of it! It could be more user friendly I guess, but the team at sender seems to be working hard on it!
- Sector: Fabricage van elektrische/elektronische producten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent beginner's tool
Beoordeeld op 30-11-2022
Pluspunten
Simplicity. Other email automation systems include several pointless features that only serve to confuse users.
Minpunten
It's a pretty new piece of software, which is wonderful but makes integrating it with other programs a little challenging.
- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Worthiest email marketing tool out there
Beoordeeld op 5-8-2020
Pluspunten
the platform is incredibly intuitive, easy to navigate, simple to design emails on the go.
Minpunten
As of now, nothing, as a user everything looks good at the moment.
- Sector: Burgerlijke en maatschappelijke organisatie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Sender meets my requirements
Beoordeeld op 4-4-2020
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a...
I have been using Sender to circulate a weekly newsletter to some 1300 addressees. We are a non-profit, with no budget, so I chose the free version. Yet, when I needed advice on my first mailing, I received an immediate, clear, detailed assistance by chat.
The help I needed was really due to my incompetence in all IT things, for I realised after the first mailings that navigating the site is easy. My best advice is to use the testing functionality. There is a possibility to view your message as it will appear on a computer screen and on a smartphone, but go further and send the intended email to yourself and a couple of friends on different mail platforms. Then correct what doesn't look right.
Adding/deleting addresses is easy. The system manages the Unsubscribes. A report comes back after every mailing showing how many recipients opened the email, and what links they clicked.
Formatting, at least for the template I chose, is easily adaptable.
This is exactly the solution I could hope for.
Pluspunten
Prompt assistance by chat, ease of use,
Minpunten
My requirements are limited, and I see nothing would improve my experience
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Absolutely positive experience using Sender!
Beoordeeld op 15-12-2017
Pluspunten
- Great deliverability
- Beautiful and modern UI
- Working API
- Awesome Support team
- Good price
- Sector: Geestelijke gezondheidszorg
- Bedrijfsgrootte: Zelfstandig ondernemer
- Maandelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent customer support
Beoordeeld op 3-9-2021
I find Sender to be a reasonably good platform, very suitable to my needs. Most importantly they...
I find Sender to be a reasonably good platform, very suitable to my needs. Most importantly they provide an outstanding customer support. Always available, friendly and professional. For a non-technical person like myself this is hugely important.
Pluspunten
The product is fairly easy to use and is efficient.
Minpunten
Need more experience to be able to comment.