Textmagic reviews

It's definitely user friendly and I also am a huge fan of the scheduled messages. I also like the addition of users under one account and it will show the name of who sent the message which is helpful when communicating with clients.

I would say the only con is the character limit. I find that when sending mass messages we typically need a higher character limit. We wouldn't even mind paying more. It can be an annoyance.

There are a lot of offerings out there now for SMS texting with a phone number that can also be called and received on your cell phone with your app. I have tried a few and looked at several others. My needs are simple and I don't want to be locked into paying a monthly fee that is many times my usage needs and with a lot of features I don't need. I have found Textmagic to be nearly perfect for my needs. It is reliable and easy to use and for me the pay-as-you-text model has been perfect as my needs vary from month to month. I highly recommend this product!

You used to be able to set up a group and send a group text, say to a group of past customers in your contacts that you want to give a special offer to. However, this feature was removed in the latest version. I really want that feature back. Other than that, I think this is a great product.

The convenience of the APP. We use this app every day. It is reliable and easy to use.

The time that a notification is received if the text was rejected or failed.

lots of families don't have minutes but can text

can't seem to delete a contact proper they still show up

Love the ease of using it. I am only a very small business (dog training school), but have found this product fantastic for informing clients of upcoming classes and more.

Nothing, have no complaints about this software

Simple-to-use with both classic and modern mode, has everything you need, competitive price, easy to use and everything is organized.

Nothing. It's perfect. All works brilliantly.

I represent the trucking industry and that requires frequent interactions with truckers. I also represent a lot of young drivers. A lot of truckers and young drivers don't like to use emails. They prefer to text. As I did not wish to use my personal cell phone to conduct business, Textmagic was the perfect solution. Increased communication results in more business.

Often I merely need to provide a client with my email address. Rather than spell it out over the phone I can just text it to the client. This is a more accurate way to communicate an email address and again, that facilitates business

I cannot think of anything about Textmagic that I don't like.

Keeping historical Texting logs, scheduling texts, for future dates

My local number I utilized is no longer supported

Love being able to setup all my texting for the week on Friday and walk in to the office on Monday morning to see it's already started working for me. Makes life so much easier for us and for the client or potential clients.

Don't think I've run into a situation that I would say I dislike something about it.

It is easy to import contact data and set up distribution lists so that messages can be delivered consistently and very quickly.

There are no cons that I can think of! I have enjoyed using Text Magic

The ability to schedule messages at times we need them to be sent and the templates messages we can create and also sending multiple messages to numbers if needed and the alerts we receive when we get a reply.

no cons at all is something we will be using for a long time.

I used to LOVE text magic but recently the texts aren't going to everyone in my lists for some reason

Missing delivery to some people in the lists.

Nothing in particular, Just need to work with it.

Missing search function in chats. Lazy support.

It's really simple to set up your texts.

We had several time-sensitive texts to go out, they would be sent at bizarre times and were not reliable. We closed our account after 1 week because it was not reliable.

When it worked, it was acceptable. The interface is easy to use.

It did not accurately tell me if messages were delivered or not. Sometimes entire batches of messaged were not delivered. You cannot receive picture messages, and the service does not notify sender that their message was not supported.

I appreciate the pay-as-you-go option and not having to be locked into a contract. Our company is changing systems, so the no-contract option is best for our current situation. The customized templates making sending text messages so easy. The Block feature is comforting that we won't accidentally text a customer who stated did not want to receive text messages. I really love the Scheduled Text feature. This allows me to prepare the list of texts early in the AM and have them delivered after a certain time or divide the customer messages in spurts instead of all at once. I also like to see the text replies right in Text Magic.

This isn't necessarily a con because I don't know if it's possible, but I wonder if TextMagic can be integrated with the new account system that we get next year and automatically send text messages under defined account conditions.

I would like for a customer to be able to reply to a message "stop" or something and that number be added automatically to the Blocked list.

Is TextMagic going to incorporate mass Email one day?

The software is super helpful and easy to use. It sends texts very quick and lets you know if it was delivered and received. It's much easier then picking up the phone to call someone for a simple issue. It is also very affordable.

It's difficult to print an entire text conversation. It would be easier if when you hit print on the browser it printed the whole screen. Instead it jumbles up the text and you can't see the whole thing. (I use Google Chrome) I usually screen shot the page and print it in word, which makes it very tiny. Same thing for individual texts, you have to download them to print. Just an extra step, but could be easier.

We found it very easy to set up setting SMS by email from our workshop management software.

Nothing so far. Everything just works fine.

The backend is easy to use and intuitive and it was a breeze to set up our texts, lists, and contacts.

The one thing I wish it did and have confirmed with their support team that it doesn't is to run campaigns for weekdays only, omitting the weekends.

All messages deleted, our number that we have had for 3 years deleted, no response from support

All messages deleted, our number that we have had for 3 years deleted, no response from support