HSI Donesafe reviews

Ease of setup and use
Minimal training required for our users
Good for basic incident reporting and assessments/audits
Easily configurable to capture

Reporting -
- The standard reporting and dashboards are very basic. This cannot support Incident reporting requirements for a business
- Dashboards for managers and key people across multiple areas (like HSE, Quality, Risk) is difficult or cannot be easily done.
- Cannot join data between actions and Incidents/Assessments/Risk modules within the standard reporting module
Integration
- apart from manual csv downloads across individual modules, no other form of integration available
- Integration that was promised to be delivered as part of the implementation is still not delivered 8 months after go-live, we are still uploading users and other key masterdata manually
User Support
- Response is fast, but their first level support don't know much about the product
- Getting resolution can take time; I have had to follow-up constantly
Mobile App
- Certain types of questions do not work on the mobile app; we were told of this upfront
Risk module
- Very basic, good to capture the business risks, but ongoing review and management of Risks is cumbersome (especially for Exec's and senior managers)
System updates
- there is no communication on standard system updates/release notes, and at times we have seen things that were working have stopped working (users complained)
Printing cannot be formatted, must use the standard formats

Easy to use, and very comprehensive !!!!

Can’t think of any cons, would definitely recommend this software.

the most that i like about this software is the ease of the software

the least thing that i like about this software is the periodic updates and the slowing of the software at times throughout the day.

I do like that it keeps track of all the safety meeting minutes and all comments conversations, Also that you can add additional information at any time even after and incident is closed.

When it says hazards incidents open on the home dashboard I wish you could click that and it takes you straight to your open ones.

Fully adaptive so it works great on any device. Easy to use, the interface is very intuitive in design. The system is also very easy to customise so you can make it fit the business instead of changing the business to suit the system.

Currently only works live and online but they are releasing an app that will allow it to be used when no internet is available.

Clear concepts and report templates. It covers what is needed to keep our team focused

Visual aids for reporting, presentations, etc.

Comprehensive forms design and customizable dashboard

No real mobile app and off-line capability

Easy to navigate, find it easy to identify hazards and incidents as well as complete checklists for safety purposes within our store.
Multiple employees in my store can use Donesafe and it’s an easy way to communicate safety issues within the store. Checklists are done on time and once completed, they are unable to be tampered with giving an authentic date to when it was completed.

The website isn’t always every browser friendly and mostly suits on a computer screen. Not every company can access the app on their phones. That’s the only thing I find to be a con.

The amount of features and apps on Donesafe is so comprehensive and gave us real confidence in the solution. It catered for all our OWHS needs.

The scale of the service is great it just means you need the right implementation. This isn’t a draw back, and the Donesafe team are fantastic at organising these.

Finally, our team can access the most current WHS documentation simultaneously. Our clients have almost immediate access to documentation and evidence. It allows our business to conduct our services professionally and efficiently. We can document our team's professional development, conduct mandatory reviews to ensure compliance to WHS. The system can be tailored to our needs and requirements. The software allows our business to demonstrate our solid commitment to ensuring WHS is paramount.

The system is designed for electronic use however some clients request paper output WHS and the output is without our company logo.

It is easy to navigate and for all different levels of Crew - Management to use.

The main page can look a bit to busy, somtimes less is better.

Ease of use, simple format that does everything you want it to.

Some functions dont give positive feedback when you enter, so you dont know if information has stuck .

Tracking of hazards, incident reporting and auditing.

Nothing at this stage, the product is working very well for what we need it for.

User friendly, completely adaptable to suit specific business requirements and extremely well priced.

Offline functionality via an app would be great. I know this is currently in the works, so can't wait for it to be released.

Software was easy to use, no downtime, reliable

None at all, software was really commendable

It is easily accessible for all employees in the business and regardless of their relationship. It is also environmentally friendly as previously hard copies had to be sent to an archive run by McDonalds for a minimum of 7 years. Now this system stores it on the cloud and automatically deletes files about WHS and incidents that occur.

Customer service is not 24/7, and in this field, does not cater towards McDonalds needs. A few bugs in the process as well.

It was easy to use when it rolled out because every detail seems to be recorded.
There isnt a question unanswered when looking back at reports.

Maybe the Dashboard View could have less windows open on it & more tabs to open for that information.
But it is really easy to Navigate through the App.

Very user friendly to complete and assign tasks, complete checklists and communicate.

Looks difficult to new users, but you just have to use it a few times

Ease of set up.
Brilliant customer support
Australian
multitude of applications for business use

not sure yet...Only reasonably new to the product

What impresses me most about this software is the simplicity and accessibility of all aspects associated with this software. Anything that I need to access on this software is always easy to find, on the rare occasion, this software makes it easy to search and locate whatever is needed.

Thank you.

There is nothing that I really dislike about this software. This is a rarity for me not to find a negative, but on this occasion, I cannot say anything bad about this software.

The ease of use and the intuitive nature of the programme made logging incidents and injuries a breeze.

I haven't had any cons yet. Maybe it could have asked a question about completing a certain task before it was closed off.

Very easy and visually well structured. I found exactly what I was looking for quite quickly and completed

I don't have any cons to advise of as I found the software very easy to use and user friendly to complete