Booqable reviews

Agenda goed te overzien boeking snel te doen

Geen contact per telefoon alleen e-mail respons tijd slecht

Werkt erg stabiel en heeft een goede prijs kwaliteit verhouding.

Het is ideaal dat je een webshop en back office in 1 hebt.

zeer toegankelijk en gebruiksvriendelijk

Nog geen echt nadeel van Booqable opgemerkt

Het instellen en opzetten is heel eenvoudig. Gemakkelijk te importeren in een bestaande website. Makkelijk aan te passen naar de layout van je website.

Het overzicht van de upcoming rentals kan beter. Standaard staat enkel de huidige dag. Ik had liever overzicht van de komende week als standaard overview.

So easy to use. Support is very good. The videos are even better. I like the ease of having everything on one site host. Also I love the variations and bundles you can create with such ease.

That it took me so long to realize how easy and good it is.

Accesible, flexible, very good customer support

Some forms and functions are too limited to adjust to the perfect uses

Hmm...their logo...and that's about it...

Booqable is useless. They have minimal features and always promise to work on "adding more". If you want a booking app that is anything above the bare bones, look elsewhere. Coupon codes? Can't get them unless you're on their unfairly priced Pro Plan. Customization options for your rentals? Good luck. The kicker is that they enforce their extremely strict no-refund policy even when they have made errors. They unfairly charged me for an extra location (I'm a tiny business just starting out...definitely not more than one location) and will not budge on the $300 dollars they owe me for that. I switched to using IZY Rent through Shopify and I am MUCH happier with my experience. I wish I didn't have to learn the hard way and lose $600. It might not seem like a lot, but when you're running a small business, it's everything.

The platform is extremely user friendly on the customer side and back end. The fact that you can integrate Booqable into word press allows the for a complete customizable website and the best rental store that I have found. On top of all that, the customer service for support, [sensitive content hidden], in particular went above and beyond, answering every question and showing me how to work and operate the rental store to enhance the customer experience.

I can honestly say that there is nothing I don't like about Booqable. I think any company that is in the rental industry should use booqable as their rental store.

The fact that the software delivers on multiple important parts like accounting, scheduling and availability on the web. Seamless integration makes for an unique product.

Pricing is quite high in my opinion. Maybe a discount could help.

Tha platform's design is very intuittive and easy to get used to

Some features could be more customizable

Being able to integrate within my already established website

Not being able to see a mileage charge as I have clients all over and the rates change

When I started my rental business, I needed a booking software that I could start using as soon as I signed up and Booqable made it very easy to add rental vehicles and set up a website easily and start receiving bookings right away.

None, it’s been doing everything great needed for my business since I started.

What I loved about it is that you don't need to be a web developer to be able to create a good functional website. Yes it lacks several bells and whistles of one but as a starter website and a business with less than 2 years I believe is excellent and it does the job.
I love that we are able to create quotes on web browsers or it's application. Easy to create them.
I love that it is so easy to create new items, their quantities, prices etc. As a growing party rental business this is important for us as we are expanding.
What we love the most, is the automatic web shop orders. Being able to receive online orders has become the number 1 reason why we are able to get 3x more orders, without doing a thing (just the initial web setup.)

Not being able to easily send quotes through the mobile app.
Not being able to receive tips through the payment portal.
Web design can improved. They need to allow the users to embed videos or images.
Embedding Booqable's calendar to your mobile device calendar is not that great. It does not allow items to be edited so that's a bummer.

The all in one concept !
I use it for my inventory. I use it to gather information about my products. I set up an entire website with Booqable’s tools. Customer service is lightning fast, price is unbelievable. I would recommend it.

Difficulties to upload videos online or fully customize my website.
It seems hard to add down payments and deposits at the same times on my e-shop. And when searching through your inventory it would be great to see the prices and quantities and some statistics at the same time, on the first page without having to click on each product.

everything is suited perfectly to our business and website

the inability to have all our products availability shown on the one calendar on our website like there is in the background.

It’s impeccable. Booqable has a neat design and the performance is out of this world.

The subscription plans. For small companies it would be great to have an option of paying per team member in order to ad roles and permissions.

I like the customer support and the customizability and the way it looks nice on my website. I also like the transparent pricing and features on their website.

It seems to mostly expect you to rent out products by the hour, and we do it by half day blocks, so we've had to do some workarounds to set it up the way we want, and some aspects are still a little clunky on the backend and front end as a result.

It is very easy to navigate scheduling as a customer through our website. As the admin using the back end of the software, I find it to be pretty user friendly. It does take time to get the hang of all of the features, but I think I am well on my way to being able to maximize all of them. I REALLY appreciate being able to get customer support quickly.

One thing I notice on the customer end, if you select a date range and an item is unavailable, if you close the page and then open it again, at least on my desktop, it seems to save that date range and then pop up as “Unavailable”. It doesn’t reset so the customer initially sees “Available”.

I also wish I could set different pick up times for different items. We have 3 saunas and as far as I know, I can only pick 1 time for all 3 units. I may need to ask support about this.

I wish it was a little more clear with the safety deposits being returned. I want to be CERTAIN my guest receives that deposit back once I submit the approval. I find myself having to search for confirmation that that has happened.

Our town has different tax amounts based on where you are providing service. It would be super handy if the system could recognize an address as either In City Limits or Out of City limits so I could charge the according tax amounts. Right now, I either over charge people or under charge people.

The new website themes are beautiful, the website builder is easy to use, I was able to setup the entire website by myself, the booqable ai chat bot offers quick and easy answers and any additional questions are answered by the booqable team overnight (I'm in New Zealand). The backend handles bookings and inventory management with ease. Base pricing offers everything you need ro get up and running and to manage your business. No additional fees to manage shopping cart. Links well with stripe.

Great if coupons and $ off was part of the base subscription, rather than an upgrade. Booqable does offer the ability to sell products as well, but the user experience isnt as great. Would be amazing if this was improved.

I’ve found the platform incredibly intuitive and user-friendly. Its streamlined interface allows me to manage bookings effortlessly, without the need for extensive training or technical expertise. From the moment I log in, everything is laid out clearly, making it easy to navigate through different functionalities like setting up availability, customizing booking options, and viewing client information.

What stands out the most is the system’s flexibility; it adapts to my specific needs, whether it’s adjusting appointment durations, setting up reminders, or managing multiple services at once. The automated processes, such as confirmations and reminders, save me a lot of time and help reduce no-shows, making my workflow much smoother.

Overall, Bookable has made managing my bookings a hassle-free experience, allowing me to focus more on my clients and less on administrative tasks. The convenience it offers has truly streamlined my operations, making it an invaluable tool for my business.

This lack of RTL support can be challenging when trying to provide a seamless and professional experience for clients who are more comfortable using these languages.