--- description: Gedetailleerde beoordelingen over ChatBot: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk ChatBot met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ChatBot reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Live chat software](/directory/561/live-chat/software) > [ChatBot](/software/108699/chatbot) # ChatBot Canonical: https://www.getapp.nl/software/108699/chatbot Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/108699/chatbot?page=2) > ChatBot is een alles-in-één platform voor het creëren, implementeren en volgen van chatbots op verschillende kanalen. > > Oordeel: score van **4.6/5** door 66 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 66 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.5/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.5/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Text - **Locatie**: Boston, VS - **Opgericht**: 2002 ## Commerciële context - **Beginprijs**: US$ 50,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web - **Ondersteunde talen**: Deens, Duits, Engels, Fins, Frans, Hongaars, Iers, Italiaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Russisch, Spaans, Tsjechisch, Zweeds - **Beschikbare landen**: Afghanistan, Albanië, Algerije, Amerikaans-Samoa, Amerikaanse Maagdeneilanden, Andorra, Angola, Anguilla, Antigua en Barbuda, Argentinië, Armenië, Aruba, Australië, Azerbeidzjan, Bahama’s, Bahrein, Bangladesh, Barbados, Belarus, België en 208 meer ## Functies - A/B Testing - AI Copilot - AI/machine learning - API - Aanpasbare branding - Aanpasbare velden - Activiteitendashboard - Afspraakplanning - Afsprakenbeheer - Alerts/Escalation - Analyse van klantenservices - Augmented analytics - Autoresponders - Beheer van gegevensopslag - Beheer van klantervaringen - Beheer van meerdere kanalen - Beheer van supporttickets - Bestanden delen - Bewaking - CRM ## Integraties (37 in totaal) - Adobe Commerce - BigCommerce - ChatBot - ChatGPT - Chatbot - Claude - Commerce7 - Google Analytics 360 - Google Tag Manager 360 - HelpDesk - LiveChat - Magento 2 Blog Extension - Magento 2 Delivery Date Extension - Magento 2 Form Builder - Magento 2 Grouped Promotions ... en 22 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - 24/7 (contact met medewerker) - Chatten ## Categorie - [Live chat software](https://www.getapp.nl/directory/561/live-chat/software) ## Gerelateerde categorieën - [Live chat software](https://www.getapp.nl/directory/561/live-chat/software) - [AI-software](https://www.getapp.nl/directory/1397/artificial-intelligence/software) - [Conversational AI software](https://www.getapp.nl/directory/1647/conversational-ai-platform/software) - [Conversationele marketing software](https://www.getapp.nl/directory/1659/conversational-marketing-platform/software) - [Chatbot software](https://www.getapp.nl/directory/2795/chatbot/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1754 reviews) 2. [Tidio](https://www.getapp.nl/software/105081/tidio-chat) — 4.7/5 (590 reviews) 3. [Crisp](https://www.getapp.nl/software/111347/crisp) — 4.6/5 (147 reviews) 4. [Intercom](https://www.getapp.nl/software/91379/intercom) — 4.5/5 (1131 reviews) 5. [Freshchat](https://www.getapp.nl/software/106095/freshchat) — 4.1/5 (115 reviews) ## Reviews ### "Eases workload on our helpdesk team." — 4.0/5 > **Justina** | *4 maart 2018* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Botengine eases the stress on our helpdesk team. Enabling our helpdesk staffs to focus on complex complaints from our customers ,while simple complaints like the address of our company ,email contact etc are taken care off by Botengine. Thereby eliminating the need to hire extra hands on the helpdesk team and saving us time and financial resource in the process. > > **Minpunten**: I wish Botengine will one day be able to do 90% of the work currently done by the helpdesk team. I do admit this may not happen in my lifetime . :) ----- ### "Takes care of the little tasks." — 4.0/5 > **Modupe** | *19 maart 2018* | Industriële automatisering | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Bot engine is easy to setup and requires very basic technical skill to set it up.. It has no limit to the number of chats it can respond to concurrently. It integrates seamlessly with Messenger ,WordPress and on any web platform. > > **Minpunten**: Botengine can only respond to simple customer questions.For advanced customer query,it becomes ineffective. ----- ### "Chatbot gives awesome customer service experience" — 5.0/5 > **Jessica** | *18 september 2024* | Omroepen | Aanbevelingsscore: 3.0/10 > > **Pluspunten**: Being able to reach service providers without the stress of phone lines malfunctioning and being put on hold endlessly. > > **Minpunten**: Having to deal with different agent each time I am relating same problem to a service provider. > > Regular customer service communication is made easy with chatbot. ----- ### "Easy setup." — 4.0/5 > **IFEOMA** | *11 maart 2018* | Bankwezen | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I love the ease of setup with Botengine. Setup time was just a few minute. Botengine gives the customer care team more time to attend to customers with very serious problems ,by attending to customers with minor issues like the contact of the company ,how to login ,how to sign-up etc I also am impressed about how it simple redirects web visitors to an helpdesk agent ,when it is unable to resolve issues they have. ----- ### "Botengine keeps us available every minute of the day." — 4.0/5 > **Oyinlola** | *6 maart 2018* | Internet | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: Botengine makes it possible for us to be available to our customers every minute of the day. I like that Botengine is never overworked ,unlike an human agent and can take on hundreds of chats all at once ,without getting tired. > > **Minpunten**: The obvious con for Botengine is the fact it is only useful to web visitors when they have simple complaints and is unable to handle complex customer complaint situations. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/108699/chatbot?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/108699/chatbot) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens