RedTeam Flex reviews

Before RedTeam, our people relied on paper prints and emails that they didn't have access to unless they were in the office. There were so many times when there were issues on a job site and it was someone else's word against ours. I can't tell you how many times daily reports have saved our tails. Our guys log pictures and descriptions pretty well and a lot of times we can just send a report to a general contractor and it clears up an issue. Submittals, drawings and specs are all available to our guys in the field, they can navigate the pages and blow sections up on their tablets and it's really helpful. Full size paper drawings are expenses, and this helps us a ton. Overall I am very happy with our decision to use RedTeam for our business.

ability to track cost and invoices in real time.

My overall experience with RedTeam is a positive one. There are a lot of times that things could have been much more frustrating, but because of the outstanding customer service the frustration melted away within minutes as we found a way to work around my issue.

Like I said, Know your Project Managers' IT capability and commitment before buying this. When we bought this, we did not get our PMs' commitment on migrating to this software from Google Drive. It was not implemented well. Although it has a lot of helpful features, it will not be helpful if the user is not tech savvy or does not have time to learn.
Being an IT who landed in the accounting department, this would have been useful to our company if the commitment to utilize this is strong.

Scheduling was a little difficult due to lack of tutorials(1 1/2 year ago)
Recently walking through payroll has not bed straight forward. I think this is another area that needs improvement on the help side. Functions that are standard to everyone's business should be well informed on RT whether a company decides to use or or not. If the option is there tehy should be able to go to the help section and walk through it with no issues, especially if they are familiar with the task but just need to understand how to perform in RT.

The contracts(owner and vendor), estimating, budgets, documentation etc... have been pretty good.
It would be nice if action items(Owner, architect, contractor, and vendor) could be expanded to track a specific item that takes more than a complete to get a accomplished. We typically had to use an excel spreadsheet to keep up with all of it because very seldom are action items resolved with on response.

My overall experience for this product is I like it a lot. Even though there are a few issues we have with the minor errors here and there, it is overall a great product to have. To be able to list everything you need for a superintendent on a job site to document everything down in one place is huge. I believe this team can make this software even better in the future by continuing to make changes and updates and listening to their customers who tend to use this all the time.

RedTeam has helped with communicating job progress to the client with the use of the progress overview. The phone app has been a time saver for both PM's and Superintendents, having the job contacts, submittals, plans, and the ability to create daily reports at your finger tips is a major time saver.

We are a small company and were looking for a back office solution to help us manage the growth we were experiencing. We were frustrated with duplicating our effort and the time we wasted tracking insurance expirations, releases, duplicate invoices, etc. Most of the solutions that we found provided features that we didn't need since we use QuickBooks Online for accounting and didn't want a product that included managing that aspect of our business. I happen to come across a link to RedTeam on the QBO site and contacted them for a demonstration. It was very obvious right away that RedTeam was exactly the solution we were looking for. We could not be more pleased with our decision to go with RT.

Not only do the product features fit our needs, the service and support we have received has been outstanding. This company puts forth a lot of effort providing the user with tools to get up to speed quickly and their Help Center is the best I have seen. I cannot say enough good things about RedTeam and their product and would definitely recommend it to others searching for this type of solution.

• Change order narrative cannot be limited in characters; ned ability to write description as long as needed.
• Change order narrative should be more visible at the beginning of the page and not at the bottom.
• When editing a PCO add a reminder to save the changes when you click on “Close” so the changes are not lost.
• Overall, more consistency in the location of the commands and the look of the pages.
• Add change order number to automatically go to the next available number.
• Add explanation of difference between Potential Change and Potential Change Order.
• Add ability to sort and print RFI log by “Pending”
• Add ability to sort Shop drawings log by “Pending approval” or “Past due” with number of days past due.
• Add ability to move to different tabs of projects without having to get out of page you are working on if you need to refer to other documents in different tabs.
• Add word-editing capabilities like Bold, Underline, etc.

We have been using Red Team for the past 5 years, we switched from another company that had more bells and whistles however the learning curve was well over a month for new users.
Its critical in our industry that Project Managers can get up to speed and move forward with managing their projects quickly. Red Team is not only a user friendly system , it also has an extremely pro-active support team that are always available.
In addition, they have sat with us on numerous occasions and listened to ideas of enhancement and have worked closely with us on implementation. We recommend Red Team to any company trying to get projects managed in a professional manner with minimal learning time and at a reasonable cost.

Having set up several other management software systems, I was used to poor customer service upon signing the contract. Redteam's staff changed that opinion immediately and now two years in, continue to respond in less than 24 hours, have continued to improve their online issues tracking, have great webinars for learning features, and continue to improve every aspect of their product. They were hands on in the implementation, and always followed through to make sure we were pointed in the right direction or using features properly if asked. I'd love to thank all of their staff by name, but that might take too long. Other things I loved were that there has been no staff turn over, which with some of the other vendors I deal with, has been a major issue. Once implemented, and trained your staff will love this product.

We've been able to become a better company/organization with REDTEAM through the portal that allows us to consistently view our projects progress.

Financial forecasting and risk management are the two most important task a project manager should keep under control, Redteam does a great job offering the tools to keep track and report at all levels.

Overall good. Issues above still need to be resolved.

Overall, I have enjoyed learning and using the RedTeam system. The on-line user help portal is extremely helpful. I reached out to them constantly in the beginning of our learning journey and they always help with a great attitude.

We are in our third year of use. It is a great way to keep track of jobs, invoicing, and all the paperwork that goes with. As long as you have someone entering all the information.

When writing in the companies it sometimes doesnt give you the ratings option this seems to be a glitch. You can't load alot of photos without locking it up.

Extremely helpful; a team member will email me or call immediately when I need them. No question is insignificant for them to answer

I depend on the constant real time info it provides and the ease of access. I also like the "share-ability"