Personio reviews

- We at ORDA use Personio over one and a half years now and by now this tool has become an essential part of all of our HR processes. Therefore we can highly recommend the product.

- In the beginning there were some usability issues which are mostly resolved by now.

We greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from Personio's user-friendly absence management features, which all our employees use regularly. Both our HR and Accounting departments profit from the extensive reporting features, which we use to create monthly, quarterly or annual reports on all relevant personnel data. This function is also appreciated by our managers, who can gain quick overviews on key figures with just a few clicks. Apart from the administrative features, it is mainly Personio's recruiting tool which has impacted our HR processes in an extremely positive way. Creating and publishing job ads, managing applications and communicating with applicants has never been so easy, and is enabling us to manage our recruiting workflows in a way that is sure to leave a positive impression on applicants. All in all, Personio has greatly improved our HR processes and, along with this, improved the working lives of all internal stakeholders.

Since we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with.

It's easy to understand and adapt and newer features often work quite well

The development process is very slow. Even critical bugs that make a feature impossible to use were not fixed for months and the fix still had problems which were either not fully thought through or still buggy. It's not possible to get an estimate from the devs when things will be fixed or even addressed.

It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.

Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.

- As we were one of the early adopters, we got personio for quite a cheap rate
- There was no tool that was as comprehensive and could be used without GDPR issues
- It saves a lot of time vs. our setup before, which was Excel

- There are a few open requests from our side regarding more flexible reportings
- There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today")

I like that you feel like you have everything in one platform. From time tracking to your documents like your monthly payroll. What I really like is that you can easily enter your working hours in a field and then edit the next day directly after saving the last one.

I don't like the Vacation day system. Sometimes the system doesn't recognize that I have more vacation days because I have worked more days last month (therefore entered more working hours)

- implementation process quality
- saving a lot of HR & team resources
- digital documentation of all HR processes (recruiting, sick days, holidays..)
- improving employee retention

- no compelling usability
- UI/UX not state of the art and very "German"
- no relevant improvements over time

Streamlined processes like absence management, time tracking, recruiting management just to name a few that we currently use. Especially the integration of self service in combination with absence management has been a huge time saver for us. Great customer success team that helped us get started and working with the platform right away. Very proactive and customer oriented approach.

Sometimes input fields seem inconsistent with their datatypes (especially Date and Number fields) but the team of Personio seems ambitious to resolved reported issues as soon as possible. UI could be nicer but it is still a business product.

It is super fast to implement, has no slow back-end and allows you to work with all the stuff you need to scale your organization. It allows a lot of good self-service workflow steps to make life in HR much easier.

A bit weak on the reporting side, especially when it comes to the recruiting function.

The Personio software was really easy to get acquainted with. We had a short on-boarding with our company and afterwards everything was clear and easy to start with. The interface is very clean and easy to understand and as an employee it is clear when there are tasks that I need to complete. It is also really easy to request vacation and even choose a replacement directly in Personio. I also really like the fact you can easily integrate your entire teams holidays in Google Calendar - this helps a lot!

The security of the software is very high and so I often get asked to fill in a security token when I get my password wrong. Not a con per se - just be sure to keep knowledge of your password!

Ease of use
Excellent UI
Great flexibility with templating, Attributes etc.
Automatisation of the Recruiting Process
Highly efficient

No Datev interface
Many of our suggestions were received as feature requests, without feedback and without implementation
Many new developments, especially in recruiting, have not led to an improvement, but have taken the clarity

I love the recruiting and payroll features.

It is difficult to understand how the tool calculates, e.g. vacation days. I have made the same mistake a few times with manually adjusting vacation days for on-call work.

- Covers almost ALL aspects of HR
-- recruitment (complete ATS system)
-- hr administration:
-- onboarding, offboarding, documents, absences, time tracking, performance management (basic), rights & role management, user self service, approval settings, etc...
- lots of possibilities to adapt to own needs
- very good onboarding process and customer success
- very good value for the money

- needs some time to get to know all features
- UX is getting better, but not the strong suit of personio
- performance management rather basic

One Stop Shop for HR, all data in one database, easy to use & state of the art GUI

The Problems start when Your look into detail: search & filter functions are very limited, job applicants can only be linked to one open position - it is not possible to share good applicants, this makes the rights & roles (GDPR!) useless for our business ... the power of an HR database is not really used because the system (incl. support) is very unflexible: search criteria cannot be set (e.g. only "or" - no "and"), filters must be reset after every login, job applicants pictures cannot be uploaded, most data (e.g. evaluations) cannot be downloaded ...

- good usability
- good customer support

- some user cases could be improved, but that's jut a small number

Personio is easy to use and the user interface can be understood intuitively. Many things can be adapted to company-specific needs.

Compared to other ATS, Personio does not offer a link to LinkedIn, which makes recruiting activities more complex.

- its very flexibel and you can add various fields e.g. training data
- you can send out reminders to the departments and supervisors
- we included our on- and offboarding process also in the tool
- very friedly and helpful team

- some little bugs but nothing serious.. :)

Many possibilities to make daily work easier, simple usage, easy understandable, great implemantation team, very good customer support, perfect solution for recruitment activities

At first the software seems quiet complex, but with the support which is offered, you get into the tools very fast

For using the intuitive software there is no previous knowledge needed, both sides (employer and employee) have access and are able to overview working hours, vacation, absences and payrolls. In case of questions, Personio offers a powerful Helpcenter and personal support, who helps as fast as possible.

The only thing that can be improved is the Helpcenter: day-by-day Personio launches new features where sometime an active push notification, which motivates to take a closer look at the different features (incl. a detailed explanation at the Helpcenter) would be great.

The customer support is fast and amazingly friendly:) Other than that, I really like that personio offers a complete solution (ATS & HR) with a very good usability for everyone in the company.

I would like to have more templates in order to set up personio quicker.
Exp.
Mail-templates
Feedback-templates
Ref. Letter templates etc

- easy to use (intuitiv)
- great implementation service
- transparency

- Reminder of anniversary could definitely be improved
- Birthday calendar in Outlook should be part of your own calendar - right now it`s a seperate one

easy to use, good for small and mid size companies because it offers a lot of functions and it is easy to handle and organize the employee data etc .
For us data security is an important point, that was one of the reasons for choosing personio
user friendly
very good value for the money
nice features
very friendly and fast customer support

it is a general solutions, so some features part could be still improved e.g be more detailed

Personio is a nice tool in the overall, it has the majority of the expected features of such a tool. It has a decent UI, and most of the times help you to perform the tasks. The calendars and holiday scheduling things are good, the holiday "calculator" is an example of a nice implementation.

It is very unstable and unpredictable, there are a lot of features, but they are not very well implemented. For example, things like email scheduling, report of email-threads, message exchange and interview-reviews are not good, frequently you have to send a message more than once, or you receive duplicated entries on your calendar...

The interviews-reviews are very poor, you don't have options to create evaluations for different types of interviews, templates or any sort of automation.

- broad functionality and coverage for a lot of areas in HRM
- permanent development and frequent implemention of new functions
- German product with legally considered functions

- sometimes not intuitive enough, especially if you don't use it daily
- report function still has some bugs, that make it sometimes kind of useless/not correct enough

easy to train for new team members
clear layout and processes

sometimes too many clicks
not able to save settings from the working process before
more flexibility for different layouts in job postings