Personio reviews

It has streamlined administration activities by the HR by simply tracking all the projects and tasks as well as employees performance in one place.
Improved transparency in employment and pay roll.
Integration with many systems at our disposal made it even more reliable.

It had a great return on investment and achieved almost all the objectives expected and so I'm thrilled by it's performance.

It is super easy to configurate, even without a tech background, and flexible if something needs to be changed.

Payroll is not yet covering all the singularities from all countries, and still a bit German regulations based.

I like how Personio automates daily human resources tasks thus eliminating manual and repetitive tasks.It is simple to recruit new employees with Personio.I like ease to track employees time with this tool.

I haven't encountered anything that is unpleasant with Personio as it suits best my human resources management needs.

Personio has a very modern and minimalist design. This makes it feel super simple and fast to use. In addition, the system comes with a very large package of functions and has a wide range of extensions available. Furthermore, the company responds to customer feedback and is constantly developing the products further.

Sometimes you may reach the limits of the available functions and setting options. As a result, you have to find workarounds in some cases. In general, I would like to see more individual automation options to make it easier to map our processes in Personio.

The all in one solution for all our HR needs. The intuitive user interface also deserves praise, as it makes navigating through different modules effortless. Furthermore, Personio's customer support team has been exceptional.

While Personio effectively manages fundamental HR processes, some features may be overlooked due to the emphasis on core functions. There are occasions where the system falls short due to minor details that are difficult to comprehend. As an HR professional, one may encounter frustrations when certain features appear to be hastily implemented without thorough consideration, leading to occasional setbacks in usability.

However, this is a minor drawback in comparison to its overall functionality and ease of use.

The portal is really helpful in keeping the record of employee's information, payroll management and attendance.

Trainings module can be improved. New update on attendance is not easily interpretable.

I like that the usage is easy, quick to understand and that the talent management for recruiting pipelines has a nice overview.
In addition, the support reaches out to you asap if you need help and have questions in general - hence, I am never left with doubts.

Unfortunately KPI tracking (for recruiting) is not a strength and a lot of data has to be drawn manually or cannot be tracked at all. However, Personio is currently working on this issue which will be a major upgrade for the future.

It has really good modules of Attendance and Leave management. No need for hefty long emails to Managers or HR for leaves request.

The user interface is a bit old. It needs improvement.

I like that its a easy to understand product and also the logic it uses is very simple and understandable too.

it has no buildable logic between fields which can cause for incorrect data and also personio is still very Germany focused it becomes very difficult for our other countries with the tool since it can not fully attend to their needs

Holistic HR solution (no need to transfer data from one system to another)
Very good customer support
Can be set up as easy-to-use self-service platform for employees
Ensures process (e.g. ISO 9001) and legal (e.g. employment law) compliance in HR
GDPR compliant platform
Price/value is great

Report section can be improved on the recruiting side
Edge-cases in user rights management need to be improved
UI/UX is better than traditional software but can still be refined

It's easy to understand and adapt and newer features often work quite well

The development process is very slow. Even critical bugs that make a feature impossible to use were not fixed for months and the fix still had problems which were either not fully thought through or still buggy. It's not possible to get an estimate from the devs when things will be fixed or even addressed.

Interactive user graphical design, with new update important details can be seen from dashboard window.

Personio mobile application is not very user friendly and to use it from mobile web is something i am sure no one likes.

One of the things I like most about Personio is the employee self-service portal. This allows my employees to access their own information, such as their timesheets, vacation requests, and benefits. It's a great way to give my employees more control over their own data.I also love the reporting features in Personio. These reports give me insights into my workforce, such as employee turnover rates, time off trends, and salary ranges. This information helps me to make better decisions about my HR policies and procedures.

The customization options could be re-engineered. I would like to be able to tailor Personio to my specific needs more than I can currently.

Secure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.

Few minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.

- good usability
- good customer support

- some user cases could be improved, but that's jut a small number

I'm working for a scale-up in Munich in the B2B SaaS field.
Most recently, I joint the firm and went through the HR onboarding process - Personio was curcial part of this and central source of truth for the whole onboarding process. Having said this, I really like the onboarding checklist. Moreover, time recording and absence leave request seems pretty straight forward for me. Thus, I really like Personio from a user perspective.

I find the team absence dashboard somewhat overloading.
Moreover, it would be beneficial to have a direct link to completed tasks (history).

holistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support.

It's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development).

For some functions (for example data changes in the past) you need work arounds to insert data.

On the top of my personio-experiences is the customer service! Really patient, highly customer oriented and super friendly at all times. Furthermore you have the feeling that the entire company (no matter who is on the phone) knows who you are and is well capable of taking care of your issues. And if this is not the case, you will promptly get a re-call from one of the experts.

Honestly, there is nothing worth to mention. There are a couple of bugs and usability issues here and there, but most important, you see a young product (and Team) growing and improving from day to day.