
Personio
Totaalscore
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Bedrijfsgrootte
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150 reviews

- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great help in everyday HR work.
Beoordeeld op 12-2-2019
Pluspunten
- We at ORDA use Personio over one and a half years now and by now this tool has become an essential part of all of our HR processes. Therefore we can highly recommend the product.
Minpunten
- In the beginning there were some usability issues which are mostly resolved by now.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
The one-stop solution for better HR
Beoordeeld op 19-8-2019
Our overall experience with Personio has been extremely positive. It has allowed us to digitize and streamline our processes and workflows in a way that has vastly increased our efficiency and the quality of our services as an HR department. Personio has enabled us to very quickly move all our core HR processes to the software and makes it possible for us to handle them in a much more efficient, user-friendly way. The software has also been a great help to our employees, who can take care of their HR tasks much easier now, as well as our team leaders and managers, who now have a better way of administrating and supervising their team and making sure all tasks are taken care of. Working together with Personio's implementation and key account managers, as well as their customer support team, has always been a great experience. Personio provides extensive support, guidance and best practices which help in further improving workflows and customizing the software for each individual company. Overall, with its variety of features, Personio has opened countless ways for us to optimize our processes and offer better services, and has enabled us as HR to transform from a department preoccupied by administrative tasks to a true strategic partner.
Pluspunten
We greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from Personio's user-friendly absence management features, which all our employees use regularly. Both our HR and Accounting departments profit from the extensive reporting features, which we use to create monthly, quarterly or annual reports on all relevant personnel data. This function is also appreciated by our managers, who can gain quick overviews on key figures with just a few clicks. Apart from the administrative features, it is mainly Personio's recruiting tool which has impacted our HR processes in an extremely positive way. Creating and publishing job ads, managing applications and communicating with applicants has never been so easy, and is enabling us to manage our recruiting workflows in a way that is sure to leave a positive impression on applicants. All in all, Personio has greatly improved our HR processes and, along with this, improved the working lives of all internal stakeholders.
Minpunten
Since we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Software with a good potential but a lot of issues
Beoordeeld op 20-8-2021
After struggling with problems for a long time, we approached them with a request to fix things again. And the reply was a mail with an announced price increase.
Pluspunten
It's easy to understand and adapt and newer features often work quite well
Minpunten
The development process is very slow. Even critical bugs that make a feature impossible to use were not fixed for months and the fix still had problems which were either not fully thought through or still buggy. It's not possible to get an estimate from the devs when things will be fixed or even addressed.
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Happy administrator feedback
Beoordeeld op 5-9-2019
On the whole very satisfied. The tool covers our complex requirements very well. Feedback is processed quickly. Personio develops quickly which is mostly positive. Sometimes there are smaller obvious errors with releases. We use the SW over 3 countries. This works quite well. Partly one notices, that it was primarily developed for the German market (e.g. with withdrawals and holidays adaptations).
Otherwise, it is a great relief for us compared to the many manual processes we had before. It requires relatively little to no instruction effort for the employees. We have only adapted the presentation of Personio and handed it over to the employees and this works well. Many things can be configured so that you also have control over the data that is captured.
Pluspunten
It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.
Minpunten
Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.
- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Clear recommendation for SMEs
Beoordeeld op 12-8-2020
Pluspunten
- As we were one of the early adopters, we got personio for quite a cheap rate
- There was no tool that was as comprehensive and could be used without GDPR issues
- It saves a lot of time vs. our setup before, which was Excel
Minpunten
- There are a few open requests from our side regarding more flexible reportings
- There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today")
- Sector: Mediaproductie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good software to keep track of your working hours
Beoordeeld op 14-12-2021
Pluspunten
I like that you feel like you have everything in one platform. From time tracking to your documents like your monthly payroll. What I really like is that you can easily enter your working hours in a field and then edit the next day directly after saving the last one.
Minpunten
I don't like the Vacation day system. Sometimes the system doesn't recognize that I have more vacation days because I have worked more days last month (therefore entered more working hours)
- Sector: Consumentengoederen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Very solid Software which meets basic HR requirements
Beoordeeld op 5-7-2019
We managed as a startup to setup HR processes for the first time, even with limited resources. Personio covers our daily needs.
Pluspunten
- implementation process quality
- saving a lot of HR & team resources
- digital documentation of all HR processes (recruiting, sick days, holidays..)
- improving employee retention
Minpunten
- no compelling usability
- UI/UX not state of the art and very "German"
- no relevant improvements over time
- Sector: Entertainment
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
One Stop HR Management Platform
Beoordeeld op 9-9-2019
So far we are very happy with the introduction of Personio in our company.
One main point to mention about this platform was the very appealing introduction we received as well as the following onboarding. Especially as a small company with not much experience in HR recruiting, the software helped us to improve our HR processes tremendously.
Pluspunten
Streamlined processes like absence management, time tracking, recruiting management just to name a few that we currently use. Especially the integration of self service in combination with absence management has been a huge time saver for us. Great customer success team that helped us get started and working with the platform right away. Very proactive and customer oriented approach.
Minpunten
Sometimes input fields seem inconsistent with their datatypes (especially Date and Number fields) but the team of Personio seems ambitious to resolved reported issues as soon as possible. UI could be nicer but it is still a business product.

- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Excellent value for money and world-class CSM team!
Beoordeeld op 2-8-2018
We really managed to establish the foundation of HR compliance thanks to Personio. A huge step forward in terms of organizational growth.
Pluspunten
It is super fast to implement, has no slow back-end and allows you to work with all the stuff you need to scale your organization. It allows a lot of good self-service workflow steps to make life in HR much easier.
Minpunten
A bit weak on the reporting side, especially when it comes to the recruiting function.

- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 9.0 /10
Review of Personio Software
Beoordeeld op 6-8-2018
Personio is great as it is simple to use and has powerful funcionality.
Pluspunten
The Personio software was really easy to get acquainted with. We had a short on-boarding with our company and afterwards everything was clear and easy to start with. The interface is very clean and easy to understand and as an employee it is clear when there are tasks that I need to complete. It is also really easy to request vacation and even choose a replacement directly in Personio. I also really like the fact you can easily integrate your entire teams holidays in Google Calendar - this helps a lot!
Minpunten
The security of the software is very high and so I often get asked to fill in a security token when I get my password wrong. Not a con per se - just be sure to keep knowledge of your password!
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Game Changer in our HR Efficiency
Beoordeeld op 19-9-2019
Actually, as a fast-growing company 2 years ago, we were just looking for a recruiting solution and found Personio. Already during the two-week test phase we had all our employees with many individual attributes live on their own and only on the basis of the educational Videos.
We now have a vast variety of templates so we can do a lot of manual work more efficiently through Personio and focus on strategic HR topics.
And this, although we do not use some features because they do not fit our processes, such as Performance or payroll.
Pluspunten
Ease of use
Excellent UI
Great flexibility with templating, Attributes etc.
Automatisation of the Recruiting Process
Highly efficient
Minpunten
No Datev interface
Many of our suggestions were received as feature requests, without feedback and without implementation
Many new developments, especially in recruiting, have not led to an improvement, but have taken the clarity
- Sector: Financiële dienstverlening
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
We love this product!
Beoordeeld op 13-9-2019
We use Personio for daily HR tasks, payroll and recruiting. I find the tool fairly easy to navigate and I really like the recruitment feature. So, the tool itself is really good.
My favorite part about using Personio is the Customer Service/Technical Support Team. Any time I have a question or request, I normally get an immediate, friendly, very professional response. They are always helpful and when the CS representative I am speaking to cannot help me, they always connect me to someone who can.
I would say Personio's Customer Service/Technical Support Team is one of their greatest assets.
Keep up the excellent work!
Pluspunten
I love the recruiting and payroll features.
Minpunten
It is difficult to understand how the tool calculates, e.g. vacation days. I have made the same mistake a few times with manually adjusting vacation days for on-call work.
- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
One stop shop for HR
Beoordeeld op 19-6-2017
Best bang for the buck, period.
Saves LOTs of time. No need for different tools. Extremely adaptable. Scales well with the company.
Pluspunten
- Covers almost ALL aspects of HR
-- recruitment (complete ATS system)
-- hr administration:
-- onboarding, offboarding, documents, absences, time tracking, performance management (basic), rights & role management, user self service, approval settings, etc...
- lots of possibilities to adapt to own needs
- very good onboarding process and customer success
- very good value for the money
Minpunten
- needs some time to get to know all features
- UX is getting better, but not the strong suit of personio
- performance management rather basic
- Sector: Managementconsulting
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 2.0 /10
Limited Functionality
Beoordeeld op 28-10-2019
Pluspunten
One Stop Shop for HR, all data in one database, easy to use & state of the art GUI
Minpunten
The Problems start when Your look into detail: search & filter functions are very limited, job applicants can only be linked to one open position - it is not possible to share good applicants, this makes the rights & roles (GDPR!) useless for our business ... the power of an HR database is not really used because the system (incl. support) is very unflexible: search criteria cannot be set (e.g. only "or" - no "and"), filters must be reset after every login, job applicants pictures cannot be uploaded, most data (e.g. evaluations) cannot be downloaded ...
- Sector: Human Resources
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Good
Beoordeeld op 13-9-2019
Good
Pluspunten
- good usability
- good customer support
Minpunten
- some user cases could be improved, but that's jut a small number
Overwogen alternatieven
BambooHR- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
A great HR tool that makes HR work easier
Beoordeeld op 22-7-2019
I love the customer service of this company. They manage to find solutions very fast and have always a user-friendly way of communication.
Pluspunten
Personio is easy to use and the user interface can be understood intuitively. Many things can be adapted to company-specific needs.
Minpunten
Compared to other ATS, Personio does not offer a link to LinkedIn, which makes recruiting activities more complex.
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Flexibel Tool with great functions
Beoordeeld op 5-7-2019
Pluspunten
- its very flexibel and you can add various fields e.g. training data
- you can send out reminders to the departments and supervisors
- we included our on- and offboarding process also in the tool
- very friedly and helpful team
Minpunten
- some little bugs but nothing serious.. :)
- Sector: Managementconsulting
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Perfect solution for HR- and Recriutig departments
Beoordeeld op 26-8-2019
I had a great implementation support. Personio offers a solution, which really helps in day to day HR business.
Pluspunten
Many possibilities to make daily work easier, simple usage, easy understandable, great implemantation team, very good customer support, perfect solution for recruitment activities
Minpunten
At first the software seems quiet complex, but with the support which is offered, you get into the tools very fast
- Sector: Consumentengoederen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great tool to keep track of everything around payrolls, contracts and personal data of our...
Beoordeeld op 25-7-2019
Personio simplifies our HR management in more than one aspect. Finishing the payroll accounting no longer needs half a day and the time we saved can be used for things more important than bureaucracy.
The software enables much more tools and possibilities than you recognize at first sight. We still are in the process of exploring new features almost every day.
Pluspunten
For using the intuitive software there is no previous knowledge needed, both sides (employer and employee) have access and are able to overview working hours, vacation, absences and payrolls. In case of questions, Personio offers a powerful Helpcenter and personal support, who helps as fast as possible.
Minpunten
The only thing that can be improved is the Helpcenter: day-by-day Personio launches new features where sometime an active push notification, which motivates to take a closer look at the different features (incl. a detailed explanation at the Helpcenter) would be great.
- Sector: Internet
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
I've been using personio since over a year, I even implemented it in my new company. Great...
Beoordeeld op 6-6-2017
the complete solution supports my daily work in HR
Pluspunten
The customer support is fast and amazingly friendly:) Other than that, I really like that personio offers a complete solution (ATS & HR) with a very good usability for everyone in the company.
Minpunten
I would like to have more templates in order to set up personio quicker.
Exp.
Mail-templates
Feedback-templates
Ref. Letter templates etc
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great Tool!
Beoordeeld op 5-8-2020
We are now able to replace many excel sheets with personio and improve our HR processes in general.
Pluspunten
- easy to use (intuitiv)
- great implementation service
- transparency
Minpunten
- Reminder of anniversary could definitely be improved
- Birthday calendar in Outlook should be part of your own calendar - right now it`s a seperate one
Overwogen alternatieven
KENJORedenen om over te stappen op Personio
- usability - features - transparency- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
all in all a good general software solution for small and mid size companies
Beoordeeld op 15-11-2017
Pluspunten
easy to use, good for small and mid size companies because it offers a lot of functions and it is easy to handle and organize the employee data etc .
For us data security is an important point, that was one of the reasons for choosing personio
user friendly
very good value for the money
nice features
very friendly and fast customer support
Minpunten
it is a general solutions, so some features part could be still improved e.g be more detailed
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Lots of features but poor implementation
Beoordeeld op 3-10-2017
Pluspunten
Personio is a nice tool in the overall, it has the majority of the expected features of such a tool. It has a decent UI, and most of the times help you to perform the tasks. The calendars and holiday scheduling things are good, the holiday "calculator" is an example of a nice implementation.
Minpunten
It is very unstable and unpredictable, there are a lot of features, but they are not very well implemented. For example, things like email scheduling, report of email-threads, message exchange and interview-reviews are not good, frequently you have to send a message more than once, or you receive duplicated entries on your calendar...
The interviews-reviews are very poor, you don't have options to create evaluations for different types of interviews, templates or any sort of automation.
- Sector: Internet
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great tool, quick support, steady development and nice communication
Beoordeeld op 24-6-2017
One tool for a lot of HRM fields, especially easing of Recruiting and HR administration
Pluspunten
- broad functionality and coverage for a lot of areas in HRM
- permanent development and frequent implemention of new functions
- German product with legally considered functions
Minpunten
- sometimes not intuitive enough, especially if you don't use it daily
- report function still has some bugs, that make it sometimes kind of useless/not correct enough
- Sector: Juridische dienstverlening
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good Usability and easy to train
Beoordeeld op 4-9-2019
Pluspunten
easy to train for new team members
clear layout and processes
Minpunten
sometimes too many clicks
not able to save settings from the working process before
more flexibility for different layouts in job postings