Infoplus reviews

InfoPlus is like a giant spreadsheet. Once you learn to navigate you can manipulate the data to provide almost any report needed.

There are features such as add an item to an order. Or delete an item from an order that would be amazing functions to have, but are currently not available.

* Inventory management: The software gives you the option to configure inventory reports on a wide variety of criteria (as opposed to other programs that either direct you to use 1 UOM). This customization allows managers to obtain exactly the numbers that are needed for inventory control and reconciliation purposes.

* The ordering system is flexible to a wide variety of inputs, but the system would be better if it customized orders depending on the retailer. While I understand that this would be impossible for every retailer, it would be helpful if it included major companies like Amazon or Walmart, so that orders could be broken down by retailer.

It is so easy to track, manage, and fulfill wholesale and e-commerce orders.

It is sometimes prolonged and hard to work on. Once an order is processed, there is no way for the user to make changes to the order.

It's overall very easy to use. There are many options to customize reports, and there is a lot of visibility.

It would be great to see a dashboard for orders — how many shipped in a period (day, month, quarter, etc.)? What states are the orders shipping to? What items on orders are running low on stock?

Infoplus is easy to view all our inventory in real time, it keeps things organized and is user friendly

I would love to see more ability to bulk edit all components of skus, kits, items in infoplus. Limited on what you can bulk edit and how

Service is the best & it is up to date technology

Sometime system is hacked & trouble in inventory management

relatively easy to use and i can manage the impt features by myself

UI could be improved inventory hard to see all in one placeshould give quotes when creating shipping labels so you don't have to create the order> wait for account rep to give quote > approve -- extra workthere's a lot that i don't use because it's not super intuitive

Im an IT manager for a 3rd Part Logistics provider. The warehouse had an old school spreadsheet, handwritten, in the head of one person system where things were tracked. This system created lots of extra work and headaches for this warehouse hero. They asked me to help.

I have no warehouse or logistics background. I demoed 4 companies and Infoplus shined brighter than any. Based on monthly shipments Infoplus was able to craft a billing plan that fit our budget. Their staff has been there to help from the beginning 24/7 during our setup. Infoplus went above and beyond by sending a representative out at no cost to ensure the on-boarding of our biggest client went smoothly.

All of the other 3PL's we interviewed the initial cost of entry was mid five figures. With Infoplus we purchased a few thousand dollars worth of equipment and within a month we were using the system. Their implementation manager has gone the extra mile by ensuring things run smoothly. Only an email or phone call away for any questions myself and/or the warehouse manager has had.

The selling points for us was Infopluss willingness to please and the lack of infrastructure we had to add and maintain. With a cloud-based solution, we dont have to worry about additional hardware/software licensing, information security on those items, up-time of said devices, etc. The list goes on and on.

We are very pleased and happily recommend Infoplus to anyone who will listen.

With any new business software solution, there are hurdles to overcome. When the tough times came Infoplus was there to help and even hold our hands when needed. So there are really no cons we've found so far. We are looking forward to bringing new lines of business on-line with Infoplus.

Infoplus is robust in what it offers and the amount of data that can be input. You can be very detailed with each individual item.

With so much that the system offers there is also a lack of ease to use. The team needs someone with a tech background to make changes. Most of the functions available we do not use. It is to complicated to set up and even after a year of using it we don't use it for it's originally intended purpose. When we have reached out for assistance we have received none.

Overall it is a good system. We've looked at other systems, but stick with InfoPlus, despite its slow speed.

Server speeds are too slow. InfoPlus needs to invest in servers to increase the processing time. Some of it may just be poor code, but overall it just moves too slowly.

Easy to use and its validity is good and user friendly.

Hard to get in touch with support on certain issues.

In the inventory overview you can customize it and tailor.

That it does not have an overview of all of the features on the home page.

The software allows me to see in real time my available inventory at my 3PL. I can also easily create outbound and inbound shipments.

I use the system sporadically throughout the day and week and always have a tab open for it. The timeout period is short enough so that nearly every time I navigate to my InfoPlus tab and need to complete a task that I have to login again. A much longer logged in period would be super helpful for me.

Ease of obtaining/retrieving customer information

Duplicates orders and also notes cannot be edited. Slow sometimes.

It works perfectly for what we need to manage our warehouse , inventory and orders. The staff has been very helpful and we rarely have any issues. Deployment only took a few days due to the cloud model.

Not much functionality to forecast inventory and plan for availability but most software we looked at did not have this.

ease of use, the customer ease of use. the many functions

we have some inventory issues that are frustrating. i wish there were other things we could do with infoplus that are not possible yet.

User interface is great. It is easy to use.

Some time it gets freeze and gives some receipt errors.

Product is seamless to use as a customer, has the power and range to execute desired tasks

Nothing stands out as needing improvement for the uses we have for the product

I love the ease and convenience of Infoplus. It's straight forward and functional.

Sometimes the inventory counts are off, the functions to run fulfillment are tough to use if orders aren't separate.

EASY, FAST AND GREAT CONCEPT. love using it

SIMPLIFY THE MENU OPTIONS. thats about it