Homebase reviews

Being able to use the software anywhere and have the ability to change the schedule, communicate with staff, find coverage and my staff to always be up to date with what's going on.

Sometimes staff tell me they don't get notifications of schedule change when I post it.

Very easy to use. The user interface is very simple and easy to navigate.

I feel like this is a beta software that should not have been rolled out yet. We have been using it for a week and have had issues every day since we started using it. Basic things that you think should just work doesn't work.
Example: All my employees have a 1 hour, unpaid lunch everyday. They clock in and clock out on this required one hour lunch but Homebase is still counting it in their total hours. So know I ma getting alerts that they all have overtime but they actually don't because Homebase is not calculating hours correctly.
So there have been several little things (Bugs) that I have found every day since using Homebase. I contact customer support and they tell me that they will pass it on to their product team.
This may sound harsh but the product team really should have tested this software more before rolling it out. Makes me question all the reviews I am seeing on here. All the bugs have been on basic functions.

Its very intuitive and easy to navigate. Online connectivity makes it easy for multiple managers to use it for specific roles.

Homebase "updated" their online scheduling and now its more cumbersome to use - multiple refreshes are necessary to keep up with changes (its frustrating)

I would not have been able to scale to multiple job sites without the help of Homebase

I really cannot think of anything. I absolutely love this tool.

i've been using homebase for at least 10 years, and it is the very best. it's so very user-friendly, and the features are top-notch. i'm a huge fan.

there's nothing i dislike about homebase, and if i did, they listen to their clients and add/improve features regularly.

Homebase employee scheduling is very user friendly and adaptable to meet our individual needs.

I wish the PTO tracking was more adaptable.

Homebase is very user-freindly and allows you to make corrections or changes easily. The cost is reasonable compared to other payroll software and Homebase pays and files your payroll forms and taxes so it saves you time! It's cloud based so you can be anywhere and do payroll or check employees hours, scheduling, etc. Homebase staff was very helpful when I was setting up.

I have been using Homebase for one month and there are no cons as of yet.

Ease of use for scheduling employees and seeing it on a spreadsheet

Printing the calendar on custom sheets or designs

Being able to create a base schedule of open shifts as a template is nice. You apply the template to the week, and then you can drag and drop the shifts onto employees. You must use a computer for this to work. The auto-scheduling feature can give you a good starting point but has flaws that make it impossible to publish a schedule using only auto-scheduling.

I would like more categories than owner, manager, employee. With more options of who can see what information. Auto schedule feature needs improvement to not schedule people on doubles and multiple locations at the same time. They've made a number of improvements over the years, but I sometimes think they are trying to add too many new features when they need to perfect the features already available first.

I love that there is an app connected to the schedule and other features! A huge plus is my team being able to put in their own time off, and request shift trades or covers through the app as well.

The scheduler can run slowly, and it would be nice to be able to organize job applicants a little better.

It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently.

When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason:
whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!!
With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them.
you're welcome :)
I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers.

We have used Homebase for our needs for the last 7 years. There are many features that are nice that we use. The timeclock is the main feature that we use as it allows our team members to clock in and out right from their phones. It also give them how many hours they have worked and how much pay they have made.

The message and schedule feature is hard. The Message feature constantly stops working so our team members dont get the notifications. Also trying to schedule for a month at a time is very hard and it could be easier. I have asked that they make it easier but nothing has changed.

Homebase's integration with our Gusto payroll service makes this a critical piece of our business.
The ability to select different pay grades for different jobs, and to send messages about shifts is also a major plus.

It can feel cluttered if you only need it for a few features (it can do a lot), and the app's need to access employees' location on their device can make for a clunky experience at times (i.e. if they generally keep their location off, or miss the second step of the confirmation screen).

The software does what its' meant to do, keep track of clocking in and out. This helps to supplement the payroll process greatly and is easy to access and use by out employees.

The scheduling function could be better. Our industry a little different, usually the work is project based. It would be nice to be able to schedule multiple people to one project with just a start time. We usually don't know when exactly a show will end, or when everyone will make it back so adding some flexibility would be very helpful. Even just having the ability to schedule multiple employees at the same time instead of having to click each one would be great.

I use the free version and the functions and customer support are excellent. I have called them several times and they always answer and always solve the problem. For free you cannot get much better.

The free version lacks a few features I would like to use, such as time card saving and managing how far before the shift an employee can log in. The problem I have is the paid plans are too expensive. The pricing goes from zero to expensive to very expensive. There is no mid tier pricing for someone like me that wants a few extra features.