ComplianceQuest

4,7 (100)
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Cloudgebaseerd, modulair EQMS-platform ontworpen en uitgevoerd op Salesforce.

Totaalscore

4,7 /5
(100)
Prijs-kwaliteitverhouding
4,6/5
Functies
4,7/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,6/5

94%
heeft deze app aanbevolen
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100 reviews

Phani
Phani
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great EQMS Platform

Beoordeeld op 12-10-2023

Pluspunten

CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management.

Minpunten

No features are missing in this platform which is very carefully designed and have all aspects to serve.

Antwoord van ComplianceQuest

Thank you for sharing your thoughts on ComplianceQuest's EQMS platform. We're glad to hear about your positive experience with data visualization and quality management.

Amanda
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Quality System Deployment in MedTech Industry

Beoordeeld op 13-3-2023

When a configuration was requested we did not receive information on impacts of configuration and...

When a configuration was requested we did not receive information on impacts of configuration and as a customer were expected to tell them 'where' all places changes exist.At deployment have struggled to get timely customer support. Also fields available on list views/reports are duplicate and very unclear. Makes end users confused on which fields actually are valid and inefficient to produce reports.

Pluspunten

Allows for a global harmonization of our quality system. Auto generates the cover sheet in documents, which is great to reduce manual process. Allows for group training to be recorded.

Minpunten

Due to the software being manufacturing based we had significant configurations to satisfy medtech requirements.Software is not highly compliant without configuration (e.g. editing records in approval, edits can be made to a record after been approved). Many of our items are in the managed package thus our team nor salesforce admins cannot make changes. Complaint module had to be so highly modified it was cheaper to configure nonconformance module to have a complaint record type.

Kimberley
Totaalscore
  • Sector: Biotechnologie
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 4.0 /10

Great System

Beoordeeld op 3-4-2024

Pluspunten

The interface. The system is easy to use.

Minpunten

When patches are deployed, they don't seem to fix every issue in a controlled environment.

Antwoord van ComplianceQuest

Thank you for your review! We're delighted to hear that you find our system easy to use with a user-friendly interface. We appreciate your feedback and look forward to continuing to support your needs!

Dhruti
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Anders 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

NAMSA review of CQ

Beoordeeld op 25-9-2020

Pluspunten

The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

Minpunten

Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

Kippy
Totaalscore
  • Sector: Textiel
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

CQ Growth is just... WOW!!! Absolutely Ecstatic to see what is around the CORNER!

Beoordeeld op 5-12-2023

Pluspunten

I have waited many years to find something with this type of growth potential. I have implemented the QMS modules for CAPA, Document Management and Training for multiple locations. I have plans for implementing more quality related modules, including our recent expansion into the Product Architecture. In addition, we have high hopes for the future and plan on expanding into the EH&S Architecture. Everything in one location is an amazing feeling and ensures a higher rate of SUCCESS!

Minpunten

Overall, really good experience with minimum causes for concern over the years.

Antwoord van ComplianceQuest

Thank you for sharing your positive experience and highlighting the growth potential you've seen with ComplianceQuest. Your satisfaction and optimism for the future inspire us to continue delivering high-quality solutions. We appreciate your trust in ComplianceQuest and look forward to supporting your journey ahead.

Ron
Totaalscore
  • Sector: Fabricage van elektrische/elektronische producten
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A complete eQMS package with amazing capabilities to integrate with other Systems as CRM, ERP...

Beoordeeld op 9-10-2023

Great team to work with, always supportive.

Great team to work with, always supportive.

Pluspunten

All the CQ modules can be used out of box, they are very user-friendly and provides great dashboards capabilities to provide the big picture strategically. We have done customization on some of the forms or fields within the module(s) to give us that extra capability we need for better traceability, transparency and accountability.We have even integrated with our CRM /ERP to get insights from book to bill cycle. Truly, we are very happy using CQ not just as an eQMS but also giving our people complete visibility from end-to-end processes making them highly efficient and effective.

Minpunten

I believe in continuous improvement and there is always room to improve. So there are certain things pertaining to our business needs and we work continuously with CQ team to help add/improve those and they support that thoroughly.

Antwoord van ComplianceQuest

Thank you for your detailed feedback. We're delighted to hear about your positive experience with ComplianceQuest, especially the ease of using CQ modules and the extensive customization capabilities.

Your commitment to continuous improvement aligns well with our approach, and we're dedicated to working with you to enhance and support your specific business needs. We greatly value your feedback and collaboration.

Anthony
Totaalscore
  • Sector: Biotechnologie
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

ComplianceQuest To The Rescue!

Beoordeeld op 1-11-2023

I have had a great experience with ComplianceQuest from beginning discussions to solution implementa...

I have had a great experience with ComplianceQuest from beginning discussions to solution implementation and Go Live!

Pluspunten

I liked everything about CQ. The end-to-end approach is a great benefit to startups who are looking to be immediately aligned with QMS industry and regulatory expectations.

Minpunten

I liked least that we didn't start with ComplianceQuest from our humble beginnings.

Antwoord van ComplianceQuest

We're thrilled to hear about your positive experience with ComplianceQuest and are honored to be your chosen partner for QMS. It's great to know our end-to-end, out-of-the-box capabilities have made a significant impact, especially in aligning with industry and regulatory expectations right from the start. We understand the importance of technology that keeps pace with today's needs, and we're committed to delivering just that. Thank you for trusting us over alternatives and for your enthusiasm about our solution.

Sunil Kuamr
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Very effective QMS tool in the market.

Beoordeeld op 17-10-2023

Pluspunten

-Easy to navigate.-Tests and assessments are extremely easy to make and complete.-Document search on the tool is remarkable.

Minpunten

Navigation is bit hard for the users who are new to the system.

Antwoord van ComplianceQuest

Thank you for your feedback on ComplianceQuest. We're pleased to hear that you find the tool effective, especially in terms of navigation, tests, and document search. We understand that there may be a learning curve for new users, and we want to assure you that we're here to support you.

Virupaksha
Totaalscore
  • Sector: Consumentendiensten
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

One Stop Solution for QMS

Beoordeeld op 9-11-2023

Awesome tool for quality management to every organization. Really impressive and flexible tool for...

Awesome tool for quality management to every organization. Really impressive and flexible tool for quality audits and CAPA management. "Flexible and readymade features".

Pluspunten

Products like Audit management, CAPA, Inspections, Document & Change Management.

Minpunten

Some functionalities and features need to improve and user friendly with validations

Antwoord van ComplianceQuest

Thank you for recognizing ComplianceQuest as your one-stop solution for QMS. Your feedback on enhancing certain functionalities for improved user experience is invaluable, and we're committed to continuous improvement. We're thrilled to be your chosen tool for quality management, and we look forward to further supporting your organization's quality initiatives.

Sneha
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

CQ Review

Beoordeeld op 15-10-2023

Pluspunten

It is a powerful tool for managing quality-related activities in various industries. It has helped most of our clients to eliminate paper-based systems and automate audit management. ComplianceQuest has also helped users improve reporting and analytics capabilities, track nonconformances, training, and document control, and reduce complaint handling time.

Minpunten

Risk management module needs to be enhanced further

Antwoord van ComplianceQuest

Thank you for your valuable feedback. We're pleased to hear about the positive impact ComplianceQuest has had on quality-related activities. Your suggestion regarding the risk management module is duly noted. Your suggestions are invaluable in our continuous improvement efforts.

raja
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Complaince quest for QMS

Beoordeeld op 14-9-2023

Suitable for fast moving environment.

Suitable for fast moving environment.

Pluspunten

All futures particularly Controlled Document and Complaint Handling Management are very useful.

Minpunten

Simple errors that need tobe resolved internally.

Antwoord van ComplianceQuest

Thank you for sharing your positive experience with ComplianceQuest! We're thrilled that you find the Controlled Document and Complaint Handling Management features particularly useful and well-suited for a fast-moving environment. We appreciate your feedback and are committed to continually enhancing our services. Thank you for choosing ComplianceQuest!

Lucia
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great Experience

Beoordeeld op 3-4-2024

Pluspunten

Training features are the best, friendly user.

Minpunten

75 limit training procedures to job functions

Antwoord van ComplianceQuest

Thank you for your positive feedback on our training features! We're glad you find them user-friendly and effective. We appreciate your insights and are continually working to enhance our offerings.

Avinash
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Multi purpose Healthcare QMS Application

Beoordeeld op 2-11-2023

Pluspunten

All solutions/modules (CAPA, Document, Training, CO, Deviation, EHS) in one app. One of the top 3 QMS systems available in the market with very economical prices compared to peers.

Minpunten

May be the multiple signatures in one step.

Antwoord van ComplianceQuest

Thank you for your valuable feedback. We're grateful for your recognition of our competitive pricing and market position. It's our pleasure to serve your healthcare QMS needs effectively.

Daniel
Totaalscore
  • Sector: Ziekenhuis- en gezondheidszorgbranche
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Easy UI, stable platform for use

Beoordeeld op 13-9-2023

User, admin, product owner

User, admin, product owner

Pluspunten

The document creation process is very easy to use and customize

Minpunten

Our external users occasionally have issues accessing the system and taking the time to navigate through to get to the areas they need. A different splash screen would be a good upgrade.

Narendar
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 201-500 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best in Class EQMS Platform

Beoordeeld op 10-10-2023

Pluspunten

Alignment to business processeses, data, reporting, visualizations, user experience capabilities. In addition to excellent customer service.

Minpunten

This product is only available on salesforce platform.

Antwoord van ComplianceQuest

Thank you for reviewing ComplianceQuest's EQMS platform. We greatly appreciate your positive feedback. Please note that ComplianceQuest is natively built on the Salesforce platform, contributing to its seamless integration and robust capabilities.

Kerryn
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

CQ - A great EQMS with remote capabilities

Beoordeeld op 13-3-2023

It is a good system which has provided overall flexibility and traceability in the workplace.

It is a good system which has provided overall flexibility and traceability in the workplace.

Pluspunten

The ability to work fully remotely and to address all areas of the quality system is fantastic. The change system is well thought out and there is good flexibility in most areas to apply the system to whatever task you may have.

Minpunten

There are some areas that as a small company, we find slightly inflexible. With less staff, sign offs are often a problem with the system not allowing for same person creation and sign off in some cases. The follow up with CQ has, at times been difficult and this is most likely due to being a smaller company.

Lisa
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

ComplianceQuest - Highly Configuration eQMS with Great Technical & Support Teams

Beoordeeld op 14-9-2020

Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled...

Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled Document, Training, and CAPA has had some detours. We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management. Through our changing courses, the ComplianceQuest team was very patient, supportive, and professional, truly a superb team! They listened to our needs and set our configurations, including searching for solutions. When we asked for record attachments to be sent with automated Supplier email notifications, they found a way! We were able to move our historical data into CQ and use the reporting and dashboard tools to analysis prior year data against new year. We will be able to use their Document Migration Utility to upload 1000+ SOPs, Work Instructions, and Forms from our server to CQ. Our IT team was able to work with the ComplianceQuest team to setup auto-syncs with our HR and ERP systems so Personnel and Parts data necessary for the eQMS are available and always current. We are getting ready to auto-sync our Supplier Accounts and Contacts next to Salesforce. The Technical Support team is wonderful for issue that arise after implementation. They are responsive, patient, courteous, knowledgeable, and not above sharing little secrets to make things move a little more smoothly.

Pluspunten

CQ is highly configurable. Configurations can be as simple or complex as you want. Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams. If your business does not have a QMS currently, CQ out of the box is a great place to start!

Minpunten

Since this is a license-based system, it can be expensive for a business with 3,000 employees. We needed to trim down our user base to limit our licenses and stay within budget. Reassigning tasks when employees leave is a chore. There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.

sooraj
Totaalscore
  • Sector: Fabricage van elektrische/elektronische producten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Overall QMS system

Beoordeeld op 28-2-2022

Wonderful but changes need to be worked on with full capacity to meet customer needs.

Wonderful but changes need to be worked on with full capacity to meet customer needs.

Pluspunten

Easy to use, Self-explanatory UI, enables QMS operations automation to high extent.

Minpunten

changes are not easily accommodated and need a large lead time for CQ dev team to implement changes. Customer service needs to improve.

Bryan
Bryan
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The Best QMS on Salesforce

Beoordeeld op 10-12-2018

The support and expertise provided by ComplianceQuest along with their commitment to customer...

The support and expertise provided by ComplianceQuest along with their commitment to customer success is 5-star all the way.

Pluspunten

The team at ComplianceQuest has brought years of Quality experience and put it onto the world's best cloud platform. My company specializes in helping Life Sciences organizations with their quality processes, GxP, and maintaining compliance in the cloud and we have been extremely impressed when recommending and implementing ComplianceQuest for out customers.

The workflow with each module follows best practices that internal Quality teams can trust with Part 11 eSignature and audit trail, combined with the robust security and permissions provided on the Salesforce platform.

Minpunten

Nothing negative to say about this product.

Joe
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Excellent Customer Service and a well designed QMS software

Beoordeeld op 8-10-2015

We were looking for a QMS software and one of the consultants recommended that we look at a few...

We were looking for a QMS software and one of the consultants recommended that we look at a few cloud based QMS software. We were unsure if we wanted to go cloud since data privacy was critical. Reluctantly we looked at several cloud based QMS vendors and ComplianceQuest cloud based QMS stood out. The other cloud based QMS has got a long way to come to what ComplianceQuest can offer as capabilities, security and flexibility. In our opinion, ComplianceQuest offered us the best value for money.

We had an existing QMS system that was out dated and needed to be replaced. The vendor whom we had bought it from simply was not meeting our expectations. Our customers are global in nature and we get audited frequently. To meet these audit requirements and also to support the growth of the company, we chose ComplianceQuest to manage our QMS needs which included Document Control, Training, Nonconformance, CAPA, Audit and Equipment Management processes. We got all of these processes implemented in about 3 months. The implementation team was there the entire step of the way. In-fact, we had to tell them that we could not move at the speed they were willing to assist us.

The software works very well. Being designed using SalesForce.com platform, makes the application configuration easy and also effortless. The processes are used by management, mid level managers and line level personnel. I must honestly say that the software continues to exceed my expectations. Also, now I am suggesting that we should use more and more cloud based systems as they clearly are easier to implement and maintain compared to our in-house systems.

The reporting engine is very flexible and we can create almost any reports that we want. They gave us a good number of reports already in the base application. They also showed us how Dashboards can be created. I wish ComplianceQuest provided me best practice dashboards already as a starting point. When I pointed this out, they responded and gave us best practice dashboards as a starting point in just a few days.

I usually do not give recommendations. But when ComplianceQuest suggested that I perform a review, I told them I could not give them 5 stars as I do not believe in anyone getting 5 stars!

Lee
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

CQ Application works well. ISO and Healthcare Compliance - Mission Accomplished

Beoordeeld op 9-11-2015

As the Director of Quality for a diagnostic company, I was entrusted with the responsibility of...

As the Director of Quality for a diagnostic company, I was entrusted with the responsibility of finding a QMS platform for our ISO and Healthcare compliance. Between IT and Quality, we unanimously selected CQ platform. After evaluating close to 10 different applications extensively, we chose CQ Platform for our QMS requirements.

CQ did not let us down. The power behind the application and our success is the following:
1. Configuration to our liking: The application can be tailored to make a process as simple or as complex as we wanted. This ability allowed us to make the application work for a specific process in the way that our process owners needed.
2. Social Collaboration: The application's unique feature of social collaboration was simply amazing. We have not seen this capability with any other QMS vendor. The Social Collaboration feature allowed us to set-up collaboration channels across locations, departments and product lines. We can now ask an expert from another location for advice or assign a task as part of a process rather than relying on out dated communication models. Our CAPA or Change process quality has improved dramatically. Before CQ, the sharing or collaboration of information across locations was almost non-existent.
3. Reporting: Clearly the best out there. CQ has a very good reporting platform. Creation of reports is easy and elegant. The report scheduling feature has saved us a lot of time running and delivering reports to managers a breeze. I have used some of the established QMS applications in the past. Usually, we have to revert to Crystal Reports or invest in expensive reporting tools after the QMS platform was deployed. The cost savings with this alone was more than what we paid for the CQ platform.
4. Customer Service: CQ's attitude of customer comes first rings true in every aspect of their dealings with us. They are there regardless of what the issues were and worked with us to address them promptly.

I am now a big believer in CQ platform. I will root for their success as it has been a long time since I found a company with not only a strong product but very good customer service.

Andrea
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

CQ review

Beoordeeld op 19-8-2022

Pluspunten

I like that it is easy to use. U do not require to invest much in training since each user can easily identify how to execute the transactions.

Minpunten

I do not something specific to mention in this point.

Vincent
Vincent
Totaalscore
  • Sector: Medische apparatuur
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Do not hesitate

Beoordeeld op 12-2-2019

Benefits: 2 FTE

Benefits: 2 FTE

Pluspunten

We went life with CQ almost 10 months ago. Coming from a paper based QMS, the transition to CQ went very smoothly and most surprisingly, the buy-in within the company went very fast and the continuous support is excellent.
The system was scrutinized by our notified body during the re-certification audit and their feed back on the validation package was outstanding.

Minpunten

The functionalities on android or IOS can be improved

Nat
Totaalscore
  • Sector: Olie en energie
  • Bedrijfsgrootte: 5.001-10.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A full EQMS Solution for our Business

Beoordeeld op 20-9-2022

Pluspunten

The configuration to meet our business requirements has been critical to making this implementation a success. The team has been fantastic at guiding us along each step of the journey.

Minpunten

Reducing the number of clicks would be an improvement as there are often many clicks required before moving to the next step of the process

Daniel
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great Program for Document Management

Beoordeeld op 4-3-2022

Pluspunten

We have all our documents managed in one place. The software is built on the salesforce platform and being the SalesForce admin of my company, it was so easy to add to our company tools

Minpunten

There are a few hiccups as is common to third party apps. These often have to go back to the development team and sometimes takes a while to get working though not a show stopper