OptimoRoute reviews

OptimoRoute
Totaalscore
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187 reviews
- Sector: Consumentengoederen
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Goed product
Beoordeeld op 31-10-2020
Fijn programma om mee te werken.
Fijn programma om mee te werken.
Pluspunten
Makkelijk in gebruik en lage kosten. De app werkt goed.
Minpunten
Soms worden locaties niet goed herkend. Altijd even opletten of je de dorpstraat in de juiste stad hebt...

- Sector: Vervoer/over de weg/per spoor
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Positive but needs improvement
Beoordeeld op 31-10-2020
Really good on a basic level, routes are effective and reporting is adequate however requires a...
Really good on a basic level, routes are effective and reporting is adequate however requires a separate maintenance management tool so doesn't resolve some issues that could easily be managed in the app with some accounting integration.
Recommended for small business who are just looking for a route optimisation tool.
Pluspunten
Very easy to deploy and use.
Simple integration into existing hardware.
Minpunten
The mapping that Optimoroute uses is different to google maps therefore produces different travel times.
No option to avoid tolls for routing. Believe it would be better to have the routing tool imbedded in the app. Also some reporting could be looked at as it does not appear to be correct. Also if hardware is attached to a vehicle the driver cannot sign on and off, and you can only track the truck not the individual.
Antwoord van OptimoRoute
Hi Steven,
Thanks for taking the time to leave a review - we really appreciate the feedback! Glad to hear you were satisfied with our pick up and drop off features.
Thanks for letting us know about your concerns and issues. You can contact us at [email protected] so we can hear more about the specifics of your case and improve your experience.
We're constantly working on improving our route optimization software and you can keep track of news about new features on our socials, so be sure to follow us!
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Essential Tool for Efficient Route Planning
Beoordeeld op 25-10-2024
I've been using Optimo Route for over 3 years, and it has been a great experience. The software...
I've been using Optimo Route for over 3 years, and it has been a great experience. The software makes route planning simple and efficient, with live tracking that helps me monitor my daily routes and identify new business opportunities. The notifications for proof of delivery and ETA updates are very helpful for keeping customers informed. I’ve rarely had any issues, and when I do, the support team resolves them quickly. Overall, I highly recommend this app for anyone needing reliable route planning
Pluspunten
One of my favorite features is the ability to track the route live, I also appreciate the notifications for proof of delivery and ETA updates for customers.
Minpunten
Honestly, there's not much I dislike about Optimo Route. Whenever I’ve encountered an issue, the support team has resolved it quickly.
Antwoord van OptimoRoute
Thank you for your wonderful review and for being a loyal user of OptimoRoute for over three years!
We're thrilled to hear that our live tracking, proof of delivery notifications, and ETA updates have been valuable features in your daily operations.
It’s great to know that our support team has been able to help quickly whenever you’ve needed assistance—our goal is always to provide seamless service and support.
Your recommendation means a lot to us, and we’re committed to continuing to make route planning efficient and reliable for you.
Thanks again for sharing your experience!
- Sector: Voedselproductie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
does the job but could be a lot better
Beoordeeld op 15-3-2019
Customer service is very good and fairly responsive, but the product itself is unimpressive.
Customer service is very good and fairly responsive, but the product itself is unimpressive.
Pluspunten
It's the best we could find, and it does the job well enough.
Minpunten
There are a number of improvements that could be made to this software, too numerous to recount here. And while the entire industry suffers from this, the fact that it's not married to live traffic data makes the software basically useless in terms of tracking driver effectiveness. Essentially this software is slightly better than just doing it through a spreadsheet.
Antwoord van OptimoRoute
Companies see huge improvements over manual planning with our software. If you haven't seen similar gains, perhaps we can suggest a workflow which will get you great results automatically. What's different about OptimoRoute is we have many features like overnight, weekly and multi-day long haul planning, and many other features that other programs don't have.
If you want to know more, please contact us at [email protected].
- Sector: Milieudiensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Optimo 2024 & Forever!
Beoordeeld op 2-12-2024
This platform has helped our Company with many ways possible and we are 3 years. I couldn't imagen...
This platform has helped our Company with many ways possible and we are 3 years. I couldn't imagen not having this software to help us complete our goals.
Pluspunten
Optimo has the ability to import all our routes directly from our system via excel and avoiding manual input.
Minpunten
To have the ability to have a scheduling calendar all in one platform. We are an Environmental Lab, and scheduling is big daily task. Other than that, we appreciate the help it's given our lab and field techs.
Antwoord van OptimoRoute
Thank you for your fantastic review! We’re thrilled to hear how OptimoRoute has streamlined your scheduling process by allowing you to import routes directly from your system, saving time and avoiding manual input.
Your suggestion for an integrated scheduling calendar is a valuable one, especially for industries like yours where daily scheduling is critical, and we’ll certainly consider it for future updates.
It’s wonderful to know that OptimoRoute has been a key tool in helping your lab and field techs achieve their goals over the past three years. Thank you for your loyalty and for choosing OptimoRoute!
- Sector: Magazijnen/opslag
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best scheduling system!
Beoordeeld op 17-12-2024
100/10! I manage a high volume of clients on a daily basis, and coordinating their schedules...
100/10! I manage a high volume of clients on a daily basis, and coordinating their schedules manually would require an extensive amount of time and effort. Without efficient tools or support, the process would take hours to complete. Lucky, I don't have to!
Pluspunten
You guys basically do the hard work for me, i love OptimoRoute.
Minpunten
I really don't run into issues! I've been using this system for 2 years now, only great things to say!
Antwoord van OptimoRoute
Thank you for your glowing review! We’re thrilled to hear how much OptimoRoute has simplified your scheduling process and saved you time.
Managing a high volume of clients can be challenging, and we’re glad we’ve been able to make it effortless for you over the past two years.
Your kind words mean a lot to us—thank you for choosing OptimoRoute!
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Review of Optimo Route
Beoordeeld op 28-10-2024
We have had an overall good experience. Would recommend to others.
We have had an overall good experience. Would recommend to others.
Pluspunten
It is easy to use and change routes. Training is offered if needed
Minpunten
The price is high for how we use the program. There are aspects we do not need, however could be greatly beneficial when we grow into them.
Antwoord van OptimoRoute
Thank you for sharing your experience! We're happy to hear that OptimoRoute has been easy to use and flexible for adjusting routes, and that the training support has been beneficial.
We understand that pricing can be a consideration, especially when you're not yet using all the features. However, as your business grows and you begin leveraging more of OptimoRoute’s capabilities, we believe you’ll see even greater returns on your investment through time savings, operational efficiency, and enhanced customer satisfaction.
Your recommendation means a lot to us, and we’re here to support you every step of the way. Thank you for choosing OptimoRoute!
- Sector: Machine- en installatiebouw
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Easy, beneficial, always improving.
Beoordeeld op 18-12-2024
Overall the system has really helped streamline our deliveries and make the best of the drivers...
Overall the system has really helped streamline our deliveries and make the best of the drivers time. Having successfully saved on average 1.5 hrs per day in driving time this has been of great benefit.
Pluspunten
Its great for making sure drivers have all the info they need about what they are delivering and the location they are delivering to.
I really appreciate the simplicity of the system and being able to navigate and figure out new(to me) features on my own.
The app has made for easy integration into our daily routines with our driver. Easy to understand and to navigate.
I really appreciate that they are constantly updating the system and adding new features.
Minpunten
When I need to make changes to the route after I've already sent it to the driver there are restrictions to certain changes, like changing the first scheduled stop on the route. However I can also see why it works the way it does. There is a solution to this which is to deactivate the route sent, my issue with that is I can only deactivate the route of all drivers and not just the one I need to make the change for. That can cause issues for other drivers.
I would also add that having the barcode scanning require packages to be scanned on delivery as "proof of delivery" and it not allowing the driver to complete the service until all boxes are scanned. Ideally including multiples for one order.
- Sector: Mediaproductie
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great software, easy to use
Beoordeeld op 30-10-2024
Overall everything works as expected, it saves a lot of time in order scheduling and tracking.
Overall everything works as expected, it saves a lot of time in order scheduling and tracking.
Pluspunten
Tracking - this solved so many client enquires.
Minpunten
The inability to easy return a sent order for new scheduling
Antwoord van OptimoRoute
Thank you for your feedback! We’re thrilled to hear that OptimoRoute’s tracking feature has helped reduce client inquiries and made scheduling and tracking more efficient for you.
We appreciate your note on the challenge of rescheduling sent orders, and we'll take this into consideration as we work to improve the platform's flexibility.
It’s great to know OptimoRoute is saving you time, and we’re here to ensure it continues to meet your needs. Thank you for sharing your experience!
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Value adding Route Optimizing application
Beoordeeld op 30-10-2024
Fantastic, very professional interaction with the team, simple and easy data access.
Fantastic, very professional interaction with the team, simple and easy data access.
Pluspunten
Other than the application itself, the support people and the developers taking extra mile to accomodate requests and modifications catering the personalized business requirements.
Minpunten
Limited visual customization of the web application.
Antwoord van OptimoRoute
Thank you for your thoughtful feedback! We’re thrilled to hear that our support team and developers have been able to meet your business’s specific needs and provide a personalized experience.
It’s wonderful to know that you find the app straightforward with easy data access. We appreciate your suggestion on visual customization of the web application, and we’ll certainly consider this for future enhancements.
Thank you for choosing OptimoRoute and for sharing your experience with us!
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Does the job!
Beoordeeld op 17-12-2024
Excellent ! We use it every day. It meets our needs
Excellent ! We use it every day. It meets our needs
Pluspunten
Easy to use. An excellent working tool for managing deliveries.
Minpunten
Nothing to complain about. The product meets our expectations.
Antwoord van OptimoRoute
Thank you for your review! We’re thrilled to hear that OptimoRoute is easy to use and an excellent tool for managing your deliveries.
It’s great to know the product meets your expectations and daily needs. Thank you for choosing OptimoRoute!
- Sector: Milieudiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
OptimoRoute transformed out business
Beoordeeld op 9-9-2022
It's been a pleasure using OptimoRoute. The pricing is very fair, especially compared to some of...
It's been a pleasure using OptimoRoute. The pricing is very fair, especially compared to some of the other services out there. I'm so grateful OptimoRoute is affordable for a small business like ours. Their customer service has always been quick to reply. [SENSITIVE CONTENT], specifically, has been very friendly and helpful. They clearly know their platform very well which isn't always the case with customer service reps.
Pluspunten
Our company maintains beehives in backyards. Prior to finding OptimoRoute, I spent hours in front of Google Maps manually planning our routes. I thought it would be impossible to find a platform that would let me add such a huge number of variables. I can tell OptimoRoute a date range that we want to go back to our hives, what days the customer prefers we be there, and where our beekeepers reside so that the routes are efficient as possible. What used to take hours now takes 15-20 minutes! Other things I love: customizable emails and texts, the driver app, custom fields.
Minpunten
I wish there was a calendar feature. A Google Calendar sync would be amazing. The timeline features make it difficult to see the week or day at a glance. The ETAs in the automatic texts are sometimes off by an hour or more.
Overwogen alternatieven
JobberRedenen om voor OptimoRoute te kiezen
Square didn't offer route planning and the texts/emails it sends to customers cannot be customized at all. OptimoRoute is a game changer.Overgestapt van
Square AppointmentsAntwoord van OptimoRoute
Thanks so much, Alfredo! We love hearing how OptimoRoute has saved you time and made several aspects of your planning and business easier.
We pride ourselves on our customer service, so we are so glad you've had a great experience. Do continue to reach out when you need anything - whatever you need!
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Product
Beoordeeld op 30-12-2021
I am running transport company in UK.
My experience is from 2013 till now.
OptimoRoute is really...
I am running transport company in UK.
My experience is from 2013 till now.
OptimoRoute is really great product.
Most important. They are working on the product to be updated.
Pluspunten
Easy to use.
Great customer support.
No mad price for the product compared with other on the market.
Minpunten
Noting to write here.
With this Customer service you can sort all your problems.
Overwogen alternatieven
Zoho CRMRedenen om voor OptimoRoute te kiezen
More options to manage my business. Simple easy and strait is the OptimoRout .Redenen om over te stappen op OptimoRoute
Easy to work with OptimoRout. I do have around 156 questions (how it works, Why they are have particular options like future, and many more). I have some doubt for OptimoRoute is the right Choice for me. Unfortunately after 1 conversation and one Video tutorial with really skilled mentor. I have no doubt for my choice "OptimoRoute". Many thanks for the Great Customer support. Lady with name Zrinka is this Great person. Personal Many Thanks to Zrinka.- Sector: Alternatieve geschillenbeslechting
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Michigan Nuts
Beoordeeld op 9-11-2024
I use the tool to route individual Reps. The ability to give each Rep his or her route on an excel...
I use the tool to route individual Reps. The ability to give each Rep his or her route on an excel spread sheet is a very useful tool.
Pluspunten
The ability to Print the route in excel.
Minpunten
Moving the Depot location, seems to be difficult.
Antwoord van OptimoRoute
We’re glad to hear that the ability to print routes in Excel has been valuable for sharing individual routes with your reps.
This feature is indeed a convenient way to keep everyone organized and on track. We appreciate your comment on depot location adjustments, and we’ll take this into consideration to improve usability in that area.
Thank you for choosing OptimoRoute, and we’re here to support your continued success!
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great App to use for route tracking
Beoordeeld op 18-12-2024
For the most part Optimoroute is user friendly
For the most part Optimoroute is user friendly
Pluspunten
The way you can see the progress of drivers and the pictures they can submit with comments
Minpunten
The street routing could be improved but I believe there’s a change for truck routes that we are not using yet
- Sector: Zuivel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
In control
Beoordeeld op 17-2-2023
Very happy. Critical application for our business
Very happy. Critical application for our business
Pluspunten
Customer satisfaction & Employee satisfactionOur customers are well informed about when they woll receive their purchases. They can adapt in advance. Our drivers have all customer information at their finger tips. To ensure a speedy delivery.
Minpunten
We are very seasonal. A lot of work around Easter en Christmas. Less during the year. During the busy times we may need 2 or 3 drivers. But we only have a license for 1. That makes it difficult to operation efficiently. We don’t want a 2nd license for just a few weeks of work.
Antwoord van OptimoRoute
We're really glad to hear that your customers are happy with their real-time updates, and that your employees have important customer information handy so they can adapt to any changes. We work with a lot of businesses that are seasonal, and a hallmark of our product is that we have flexibility (including monthly billing and upgrades) to help businesses scale up during crunch seasons. Feel free to reach out to [email protected] if we can help you with your billing plan. Thanks, Rutger!
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Better than others we have trialled
Beoordeeld op 6-3-2023
Pluspunten
Fairly way to use. Live tracking. Route planning works well.
Minpunten
Can’t cancel a delivery mid-route. Expensive to send sms to customers. Not always intuitive.
Antwoord van OptimoRoute
Hi Julian - thanks for the review! Glad to hear planning your routes with us was a positive experience and that you are liking our Realtime Order Tracking feature.
As for canceling mid-delivery, we currently have a feature in beta that has the ability to cancel services and appointments mid-route. However, this does not apply to physical deliveries. This is because the software needs to account for the remaining capacity in the vehicle in the event that new orders need to be planned with that driver after being sent out.
If you have any other questions and to optimize your experience further, you can always reach out to our support team and have them look at your workflow to make sure you are getting the best out of the platform. Just drop us a line at [email protected] and we'll be in touch with you pronto.
- Sector: Milieudiensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
One if not the best routing software.
Beoordeeld op 18-2-2023
I have to say without a doubt this is an incredible piece of software. I run a pest control route....
I have to say without a doubt this is an incredible piece of software. I run a pest control route. The software I was using had terrible routing. I found this and it was a total game changer. Fast Forward a couple months, I found a better pest control software that had better routing so I swapped. Now Optimo Route is still way ahead of my newest pest software but not so much I needed both. If it were able to integrate with my software, I would happily pay the extra cost. My new software doesn't notify customers when I am on the way. Optimo does a much better job of scheduling several days in advance.Anyway, I kept up with the subscription for several more months because I was excited to see how they progressed. And man have they done that.
Pluspunten
Produces very accurate routes as well as timelines.Allows for specific scheduled appointments and routes around them.Not cost prohibitive.Notifies customers when you are on your way with realtime tracking.
Minpunten
I wish it had an "avoid highways" selection.
Antwoord van OptimoRoute
Hi Jimmy, Wow! We are so happy that we are an important part of your pest control business. We are constantly improving our software with customers like you in mind, and we thank you for noticing our improvements. To help with the "avoid highways" scenario, many of our customers choose a third-party navigation app that includes the "avoid highways" option and activate that when they need it. Thank you for sharing your thoughts on OptimoRoute, and for your business. It means a lot to us.
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
1 of the best apps to use in creating a courier service
Beoordeeld op 3-3-2023
Pluspunten
The name says it all, it optimizes my delivery routes & streamlines the delivery process
Minpunten
The price per user; I’d like to use this to hire more drivers but it doesn’t make financial sense given my profit margins
Antwoord van OptimoRoute
Hi Alvin - starting a courier service must've been a tough job, well done, and thanks for the review! Happy to hear that OptimoRoute has helped you along the way. If you ever do decide to upgrade the number of drivers, you can reach out to our support team and they will guide you through the process to make sure you are getting the most out of the platform.
- Sector: Beeldende kunst
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Parthenon Framing
Beoordeeld op 22-2-2023
Great
Great
Pluspunten
I can track drivers and give time windows to customers
Minpunten
Does not save phone numbers without coping order
Antwoord van OptimoRoute
Glad to hear that you are getting all the benefits from our Realtime Order Tracking feature and that it's making your customers happy as well!
As for saving phone numbers, for most of our customers the contact details for the end customer may change from day to day. Because of this, we give users the option to input the correct contact details for each day's orders.
If you have any additional questions, our support team would be happy to help you in making your workflow smoother, feel free to reach out to them at [email protected].
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Please develop a H5 page for the management website!
Beoordeeld op 18-2-2023
Pluspunten
Very flexible and so far really accurate
Minpunten
We need a mobile h5 page for the management page. It’s really hard to access the website on phone
Antwoord van OptimoRoute
Thank you for taking the time to review us, Caddie! We have shared your feedback about improving the mobile experience for our web application with our product team. Please check out the "What's new" section under our Support menu to learn about the latest product releases.
- Sector: Automotive
- Bedrijfsgrootte: 11-50 werknemers
- Maandelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
satisfaction with product
Beoordeeld op 23-2-2023
Pluspunten
application is easy to use, a good helper in creating a route.
Minpunten
There is no such thing. Everything is good.
Antwoord van OptimoRoute
Thank you for the kind words - we really appreciate it!
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Perfect for Lawn Care and Snow Clearing Companies
Beoordeeld op 27-2-2023
Overall, I'd rate it a 4/5 stars as it does everything I need it to do, however wish it did just a...
Overall, I'd rate it a 4/5 stars as it does everything I need it to do, however wish it did just a little bit more.
Pluspunten
Love the live tracking abilities for customers, review options for customers, etc. Allows us to give detailed instructions to staff on the task that needs to be completed.
Minpunten
Cost is good, however wish that we could use the system to send out emails (i.e. notices) to customers to be able to ask whether they want to opt for additional services, etc., sorta like a mail chimp, or some way to integrate into your accounting software such as other apps.
Antwoord van OptimoRoute
Seasonality that comes with lawn care and snow removal business creates very specific software needs and we are glad to hear that we have managed to cater to them. It's also nice hearing that our features are helpful for your everyday work.
As for emails, whilst OptimoRoute does not accommodate marketing messaging, we do send email and text notification for when an order is complete. There is no character limit for email notifications and would be a perfect place to ask your customers to opt in for more services after a job is successfully completed.
That said, our engineering team works daily on making improvements and updating OptimoRoute with new features and we would love to hear your suggestions! Just send us an email at [email protected].
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Valuable asset for my company
Beoordeeld op 8-9-2019
We are a service company and use OptimoRoute on a daily basis to plan and execute runs for our...
We are a service company and use OptimoRoute on a daily basis to plan and execute runs for our service vehicles. Benefits we have gained are: Enhanced visibility and more accurate planning of daily runs. Ability to provide more accurate ETAs and more easily plan jobs with specific time window requirements. Cost savings from more efficient runs.
Pluspunten
The software is easy to use, easy to set up for use with out existing software, the route planning is very reliable - cost savings from efficient route mapping, Reliable - have had no interruptions to use or crashes, support team is very responsive and helpful.
Minpunten
Software update notifications - I can't recall seeing any emails or notifications within the software to advise the user when there have been new features or improvements made to the software. I've noticed some changes such as the option to send routes at a specific time instead of straight away. It would be good to be given a list of patch/update changes to see if there is something new available that might be useful.
Antwoord van OptimoRoute
G'day Dan,
Thank you for taking the time to leave a review of your company's experience with OptimoRoute. Fantastic to read about the savings and efficiency gains that our route optimization is giving you!
We're working on adding notifications within our software. In the meantime - keep an eye out for our emails and social media updates, where we tell our customers about new features.
Best, Pete
- Sector: Civiele techniek
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Amazing product with great custoemr support
Beoordeeld op 26-9-2022
Amazing product. Very flexible design and allows us to customize very easily.
Amazing product. Very flexible design and allows us to customize very easily.
Pluspunten
Route Optimization. Driver APP, Driver on the way text. Automated assignment of drivers
Minpunten
Wish the software has the capability of handling multiple timezone within one account, We had to create multiple accounts for different timezone
Antwoord van OptimoRoute
Hi there,
What an amazing review! We love hearing our app is easy to use and very flexible.
As you might know, we do support multiple time zones in a single account, but there are a few special cases like yours where having multiple accounts gives you the best results. If you'd ever like to explore other planning options, feel free to reach out to us at [email protected] or +1 855 338 2838.
We've got new features coming regularly, so be sure to keep an eye out by following us on social media!