SimplifyEm reviews

Totaalscore
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131 reviews
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
SimplifyEm is valuable service for a low cost.
Beoordeeld op 27-10-2022
SimplifyEm has made it so that I get paid on time every time by my tenants.
SimplifyEm has made it so that I get paid on time every time by my tenants.
Pluspunten
I love processing tenants through the set up and rent collection. It is easy, secure and quick.
Minpunten
There are lots of places on the website to get to for managing real estate property, so on a rare occasion I forget where to go if I don't use the feature too often, but SimplifyEm support has helped immensely.
- Sector: Vastgoed
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easily manage properties with no hassle
Beoordeeld op 21-9-2017
The core benefit for me is the automation – Instead of having to do the same things over and over...
The core benefit for me is the automation – Instead of having to do the same things over and over again on a monthly basis, SimplifyEm helps me do the things that I had to manually do before.
Pluspunten
The software minimize issues with the burdensome and time eating tedium of tracking income and expenses on every single one of my properties. One of the best things is being able to view the dashboard and be able to not just be a passive recipient of information but also being able to actively charges fees, keep up with the balances of tenants. I've found that communication with tenants is usually difficult when reaching out and keeping track of who did this, who needed extra time to pay, etc. With SE, I have been able to streamline a lot of it and minimize communication on my end and those who help me. Me and my team can pick up where the other has left off.
Minpunten
Another major concern I had was being able to adapt to the software, we've had experiences in the past where it took months to adjust and I was even more confused after trying to use something that is supposed to help me out and MINIMIZE my time spent on this. The experience with SimplifyEm was much better, no issues in how to use the platform, it was much more intuitive. I was able to pick up the app and run with it. I wish the company adds even more FAQs as I had to call support few times.
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Garbage!
Beoordeeld op 7-1-2021
Honestly we regret paying for this software in advance I wish we would have tried it out for a...
Honestly we regret paying for this software in advance I wish we would have tried it out for a month first then at least gotten out money back. When they did the onboarding, they did it incorrectly which then took a month to fix by myself. By the time the trial ended and we realized we didn't like it, they didn't return any of the money.
Pluspunten
It was online and could be accessed anywhere.
Minpunten
The process of paying bills takes way too long. The tenant portals failed to link up with the software. You can't add any other income categories other than rent received and late fees.
Overwogen alternatieven
Rentec DirectRedenen om over te stappen op SimplifyEm
It was the cheapestAntwoord van SimplifyEm.com
Hi Logan, Our training & onboarding is free, unlimited, & U.S based. Our onboarding team asks questions to customize the experience. It sounds like the team made recommendations in fixing the account with data entry & that takes time. SimplifyEm provides the ability to pay owners & vendors online or by printing a check. With online payments, it only takes 2 business days, compared to others that take 7. SimplifyEm does not require a merchant account which means it's faster to setup. Tenant portals are one of our most popular features & tenants & property managers love them. It's a convenient way to communicate & pay rent. The income categories follow the IRS income guidelines. SimplifyEm allows users to create sub-income categories under the IRS ones. This makes it easy for tax time & SimplifyEm auto fills these tax reports for you, following the IRS categories. We have a 30 day money back guarantee policy. We are more than happy to issue refunds within the time period.
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Does Most of What I want
Beoordeeld op 5-5-2020
Their support division is fairly good. They are better at answering emails than the telephone.
Their support division is fairly good. They are better at answering emails than the telephone.
Pluspunten
This program was good for multiple properties. Best for keeping expenses in a good place and running general reports. I like that the receipts for each expense can be loaded for easy access
Minpunten
I wish they had a phone app to add things easier in the field. Also, I wish there were a few more reporting options like one with line items below the general category.
- Sector: Vastgoed
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A Huge Time Saver!
Beoordeeld op 24-10-2017
This is the perfect app for someone who needs a place to track tenant information and leases while...
This is the perfect app for someone who needs a place to track tenant information and leases while keeping a history of past tenants and what work orders and requests have been submitting while consolidating expenses. The tracking of all tenant communication in one place makes so easy to lookup information and avoid any miscommunication and legal issues.
Pluspunten
As a property owner, SimplifyEm has decreased my workload and saved time. I can easily see work orders and expenses at a glance while collecting payments and see all tenant communication in one place. I like how I can set up rent reminders to invoice my tenant every month automatically. This has helped get rent on time every month. SimplifyEm has freed up my time and streamlined my property management tasks into a manageable process so that I spend less time on managing property.
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Horrible software
Beoordeeld op 19-8-2021
Pure crap and zero support for 24 hours at a time.
Pure crap and zero support for 24 hours at a time.
Pluspunten
Nothing, this software is horrible. Do not buy!
Minpunten
This software provides a free money back guarantee. But they do not refund your money after you process your first rent roll and find out that systems doesn’t process rent and owner draws easily. Tenants hate their portal and owners hate their portals the 4 day delay with the bank and owners getting their money is horrible. I would not recommend this system to even my competition, it’s just that bad.
Antwoord van SimplifyEm.com
Hi Mechele, thank you for taking the time to leave us a review. It looks like your colleague demoed the software before purchasing and sat through training and is happy and satisfied with the software. We offer a 30 day money back guarantee for annual subscriptions. Online payments are one of our most popular features and makes it easy for tenants, owners and vendors. There is a processing period of 2 business days and does not include bank holidays. We have over 150,000 satisfied customers and offer free training, free live phone support Mon-Fri 9am-5pm PST and 24/7 email support. Best, SimplifyEm Team
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
No tech support
Beoordeeld op 2-12-2019
I have made 5 phone calls and have been told there are 2 escalated repair tickets in the month that...
I have made 5 phone calls and have been told there are 2 escalated repair tickets in the month that this has been happening. Tech support tells me that someone will contact me when they have a solution. 1 month and no solution.
This and the massive price increase for next year has made me decide to switch software providers for 2020.
Pluspunten
I thought the software was easy to learn and entering data was easy.
Minpunten
I have had a software problem for over a month. I can't move tenants in or out and can't edit leases without my browser locking up. I have to close the browser and log in again. The problem doesn't go away when I log back in. I have resorted to using an excel spreadsheet to keep track of leases and dates because the software I am paying for doesn't work.
Antwoord van SimplifyEm.com
Hi Chad, thank you for taking the time to leave us a review. We are known to be easiest to use and known for our customer support. This is our first price increase in 5 years and we are still the most cost effective in the industry. Our price cannot be beat as we start at $10/month for managing up to 10 units. It looks like the issue was misunderstood initially. We are happy to have resolved it. We've noted your feedback and passed it along. Best, SimplifyEm Team
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy to use property management software
Beoordeeld op 31-7-2017
If you aren’t tech savvy and want to save time each month, this software will help you a lot. I...
If you aren’t tech savvy and want to save time each month, this software will help you a lot. I like it as it has made property management job easy.
Pluspunten
Simplifyem is a simple and straightforward property management software. Everything is categorized in sections so you’ll never get confused especially if you’re not tech savvy like myself. It’s easy to set everything up and doesn’t take long. There’s a bunch of reports and I love how they’re so easy to run.
At the end of the month, I can quickly send out owner statements. I also send out rent receipts to all my tenants in bulk all at once just by a single button so I’m not doing them one by one like how I used to. My tenants also send maintenance requests through their portals which is really convenient because I can just create a work order and assign it to a vendor right away. Customer Service is great! They walked me through on setting up online payments. They even offered to set them up for me at no extra cost. My tenants now pay on time and some don’t need to login each month since they’re setup on automatic withdrawals. This really helps when paying my owners online as well.
Minpunten
None, software works as expected and the functionality is easy to use which will be of a benefit to non tech savvy users
- Sector: Commercieel vastgoed
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Really, simply fantastic
Beoordeeld op 13-9-2017
Need to write a check to a vendor? Click. Need to enter a check from a tenant Click. Need to...
Need to write a check to a vendor? Click. Need to enter a check from a tenant Click. Need to generate a report combining rent, repairs and other factors so you can know where your profit and loss is? Click. Really it’s a fantastic software works for landlords like me.
Pluspunten
SimplifyEm is really, simply fantastic—for landlords like me, mostly because SimplifyEm makes the mundane automatic, and the difficult simple. There are many factors, every day, that I have to deal with, and SimplifyEm combines the all. Everything is connected. The system alerts you to a whole host of things, so you can see at a glance what tenants have paid, which are currently late for rent, which repair tasks are open, and various other factors.
Minpunten
The software enables export to QuickBooks and transactions to a spreadsheet. In future, I hope it enables export of all reports to spreadsheets
- Sector: Vastgoed
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
SimplifyEm Review
Beoordeeld op 21-11-2019
I really liked this software and it was a close second to Rentec Direct. I chose Rentec Direct...
I really liked this software and it was a close second to Rentec Direct. I chose Rentec Direct because of the maintenance capability, rent paying and marketing aspects that was a good fit for our portfolio. Also, Rentec Direct was a little cheaper in price but after the demo, I would have been happy with Simplify Em too!
Pluspunten
I was demo-ing property management software everyday for 2 weeks. It came down to Simplify Em and Rentec Direct. I loved them both and fit our needs as a small start up company.
Minpunten
Not all the features are user friendly but the customer service dept quickly and efficiently handled all issues!
Antwoord van SimplifyEm.com
Hi Patti, thank you for taking the time to leave us a review. We are the most affordable, full featured property management software starting at $10/month for managing 10 units and are known to be easiest to use. We have maintenance and work order tracking, online payments, and rental advertising as well. We are pleased to hear that you are happy with the customer service you received. We've noted your feedback and forwarded it. Best, SimplifyEm Team
- Sector: Commercieel vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Customer service is the worst!!
Beoordeeld op 5-11-2018
I call and get hung up on. I call back because renters are complaining they are no longer taking...
I call and get hung up on. I call back because renters are complaining they are no longer taking payments on the 1st but now the 3rd without asking the account representative to approve this change. Second, renters today show they underpaid the rent to but were all paid up yesterday. I checked as rents are due. All customer service says is, "What did I do wrong, I need to fix this." As tried to explain was I didn't do anything but log on from yesterday and now I have to go in and fix it. What I should have heard was - let me see what happened... What I wanted to know was -did an update happen? By the way, in the background of the phone call before I hung up was the phone ringing and ringing and lots of voices so something happened.
Pluspunten
Options for keeping track of expenditures and online payments. The feasibility for the renters to make payments and for me to keep track.
Minpunten
Customer Service!! Customer service will take no responsibility. This is the second time I have logged on and balances have changed. Don't trust this
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Simple yet Satisfying
Beoordeeld op 27-4-2018
Pluspunten
This management software was better than I gave it credit for. It was the first software I used before switching to a more robust (read: costly) system. For the price, I think SimplifyEm is the best bang for your buck. While it doesn't seem intuitive at first, It's much easier to work with than some of its more complicated competitors.
Minpunten
It did not have a standalone app and relied on their mobile website to support my mobile needs. It got the job done, but it wasn't nearly as seamless as it could have been. SimplifyEm also doesn't offer some of the training that other software options offer.
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 3.0 /10
Much less than expected
Beoordeeld op 25-7-2016
You don't learn the truth about the product until you start using it. May not get you some of your...
You don't learn the truth about the product until you start using it. May not get you some of your money until the 7th of the month if using online banking even though rent is due on 1st. Program does not inform you of a service request placed on Portal by tenant. You are not emailed about the service request. Inconveniently you must go online and search for service request. This defeats the purpose of convenience.
Pluspunten
Online program
Antwoord van SimplifyEm.com
Notifications have always been sent immediately via email for service requests. These requests can be edited or updated by logging into the account. Online payments always take 2 business days to clear before being deposited. Online payments are incredibly popular due to the convenience for both the tenant and the property manager. They will also automatically make an entry in the software when a payment is made letting you know the deposit date. We pride ourselves on the excellent support we provide, so if you have any questions or need help, please feel free to contact support at 510 790 9066 9-5pm PST or [email protected].
- Sector: Vastgoed
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
I love this software. It keeps me organized and is so user friendly!
Beoordeeld op 24-4-2015
Pluspunten
SimplifyEm knows just what I need to organize my rental business . I don't use all it's features, but it is nice to have everything at your finger tips. I get what I need and much more from SimplifyEm.
Minpunten
There is "nothing" I don't like! The technical support team is fantastic to work with. I don't need support often but if I do need help, they are quick to answer the phone or quick to call me back! The support staff are very professional and polite. The program is very easy to use.
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Makes management a whole lot easier!
Beoordeeld op 12-11-2017
I love using the software since it keeps on top of all my properties and any pending items I need...
I love using the software since it keeps on top of all my properties and any pending items I need to do or charge!
Pluspunten
It´s simple to use, ready when I need, great features and works in all of my daily management tasks. I´ve become more organized with billing and have more time attending my clients one on one. It´s all in all made my small business & life much easier. Thanks so much!
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
SimplifyEm Review
Beoordeeld op 25-5-2021
I’ve been very satisfied with it so far to be honest. It’s been a pleasure using it and it's
sup...
I’ve been very satisfied with it so far to be honest. It’s been a pleasure using it and it's
super intuitive. I do property management professionally with another company and I use
this for my personal business and this is more intuitive and easy to figure out. Again
they are able to create any clarity if there are any issues or questions.
Pluspunten
The ease of use is the best. Compared to Quickbooks, they aren’t a property
management platform, you have to massage it into a property management platform and
Simplifyem is built for property management. The look, feel, and tabs are all spelled out
for and designed for property management whereas Quickbooks is not.
Minpunten
I don’t have a lot, and it's super minor. I would love to be able to track HOA violations. I
cannot find any major pet peeves. If there's anything I can't figure out, SimplifyEm is
always there to help.
- Sector: Commercieel vastgoed
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Simply easy!
Beoordeeld op 10-3-2015
Pluspunten
The product is easy to use and tracks all relevant earnings and expenses. My tax accountant is a happy man, because I show up with everything he needs in a tidy little report.
Minpunten
I like pretty much everything about the product. It's user-friendly, the support is great and the reports are not fancy, but they provide all the information you need.
- Sector: Vastgoed
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Easy Peasy
Beoordeeld op 9-8-2016
Pluspunten
It is so easy to do and if you mess it up, help will always walk you through it or fix it for you. Love these guys.
Minpunten
There is nothing I found that I don't like at the point. Some things you have to read a little more than others to understand but still easy enough to understand.
- Sector: Vastgoed
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
So far loving it and the customer support is just as good if not better than the reviews...
Beoordeeld op 10-4-2018
I highly recommend this company and their program.
I highly recommend this company and their program.
Pluspunten
A full suite of leasing and management and cloud-based! Also, a system that should be a good fit for any size person or company and with room to expand! The integration of the Trans Union credit/criminal history site is a huge plus as well.
Minpunten
Nothing so far, just the learning curve with a new system. I've gone from a Quicken, stand-alone program to this fine product and it'll just take a little while to get used to all the bells and whistles.
- Sector: Vastgoed
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
I have used this software for three years & have been very satisfied
Beoordeeld op 30-6-2015
Pluspunten
Ease of use and consistently good customer service
Minpunten
I do sometimes have problems logging in to my account as I use multiple computers. It would be nice to be able to log in to multiple stations at the same time.
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Simply The Best !
Beoordeeld op 26-10-2020
My Rep [SENSITIVE CONTENT HIDDEN] was amazing! He was very upfront.
My Rep [SENSITIVE CONTENT HIDDEN] was amazing! He was very upfront.
Pluspunten
What I liked about the software was easy to learn. I looked at several types of software, this product was the best priced, easiest to learn & offered Full Customer Service.
Minpunten
This software was not missing anything.
- Sector: Vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Pretty good.
Beoordeeld op 3-5-2018
Pluspunten
The software is pretty easy to use after playing with it a couple of times. Everything looks organized.
Minpunten
When first setting up tenants, there is an area to enter the flat late fee and daily fees after but I'm not sure if they actually work because the rep that walked me through how to use it he manually put in the late fees. I wouldn't like having to do that with each tenant. Hopefully its just a misunderstanding on my part. I will find out soon.
- Sector: Vastgoed
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 5.0 /10
Great program base software.
Beoordeeld op 8-2-2018
Pluspunten
Advertise as an accounting management made easier with some solution to owners to use, but it really a simple web base software.
Minpunten
Reports are not really detailed enough for the owners. I think maybe adding more details to the report will be a good asset.
- Sector: Commercieel vastgoed
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Not integrated correctly!
Beoordeeld op 18-6-2018
Great price but not worth the effort, especially if you have tenants who never read their emails.
Great price but not worth the effort, especially if you have tenants who never read their emails.
Pluspunten
Good place to store information on tenants and good email capabilities. Good price but may be worth it to get Pro.
Minpunten
Too many pages to go back and forth between; units, tenants, rents are all on separate "pages" so you are constantly going back and forth. I don't have the Pro version so reports are very limited too.
- Sector: Vastgoed
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Simpliflyem software
Beoordeeld op 16-5-2017
Pricing is fair but should include whatever you need with no charge.
Pricing is fair but should include whatever you need with no charge.
Pluspunten
Once you start using the software it gets easier to use. If you need help a rep is readily available and is knowledgeable
Minpunten
More options cost more should be included for. Up to 10 units. Tenant area should have more detail available, Maybe some suggestions given on entries.