Visibook reviews

The APP helped me to show the days and times that I was available for my clients which saved me lots of time having to fumble through an agenda. It also allowed my clients to see the services that I offer and the fees associated with them. The messenger/notifications aspect was also a bonus! Communicating with clients is simple and effective!

I wanted to have shared photos or documents with my clients directly through the APP. I also would love to send one notification to all clients instead of having to copy-paste (which cannot be done within the APP). I had to type on my phone, message myself and then copy-paste.

I like how easy this program is. I literally pull my phone out and schedule appts in seconds. I love the automated reminders for me and my clientele.

The only thing is, I wish I could respond to clients via text rather than having to go into the actual app to respond.

Easy to book people in and add clients in

I can’t set a different time for days every day has to have the same availability or I have to block it out or change the availability for one at a time for example I had to change my availability to 5-10 on weekdays and 10-7 on weekends . But I have to change every single day individually . And to block out a day was confusing to figure out at first but I finally found it . I feel like this app isn’t easy to use adding services is a pain as well . I only deal with the app cause I have been using it for a while already and it’s a pain to switch to a different one I just wish it was easier to use

i love this software because of its ease of use and also its notification system serves very good. it notifies of every new appointment with email both to the client and myself.

there should be provision of least duration before which client cannot fix the schedule or session. it would be the best with few modifications. also synchronization needs to be improved for long messages.

The simplest and most practical way to schedule appointments for my patients, allowing me not only to synchronize with my google calendar, but also to interact with the patient and channel payments. It seems very funtional to use my mobile phone, which allows me to optimize my attention.

That patients book their own appointments, which sometimes blocks a certain time without penalty for not attending it. To improve this detail it would be functional to integrate more effectively with the reservation payments prior to the consultation.

I love the ease of use. I am an executive secretary and I can make appointments within 3 clicks. I make appointments for 3 leaders and I can keep their schedules and mine clear with ease. Also, the auto-reminders can't be beat.

Sometimes I get stuck hoping for a feature that doesn't exist. Other times I find some issues between the mobile and desktop versions. I really think these are just growing pains and trust the awesome Visibook staff will continue improving.

The app is very user-friendly and easily get understand for first users.

Sometimes its text messages take a long time to reach clients.

The flexibility of both client and business usage is a plus for me. This app helped me schedule and communicate with clients with ease and when I came across any issues, the customer service was there almost instantly with the chat feature.

Bulk-message sending to multiple clients at once is an absent feature which could make things easier for me and my clients.

I enjoyed the simplicity of Visibook. Appointment scheduling/reminders were extremely effective and adhesive to use. I like how it automates a lot of features, such as appointment confirmations/reminders.

I had no issues at all during my time using Visibook. Everything fit my needs as a consumer/business using this software.

It reminds all my clients of our appointment 24 hours in advance and send them notices as we book new appointments. It helps add another layer of professionalism to my business and my clients love it. It's like my own personal assistant. The simplicity is great but there are a few limitations in the features. At the end of the day it does everything I need it to.

Availability known to clients. The app lets your clients know what times you are available and what times you are engaged. This minimizes unnecessary communications and saves much time.
Available times can be updated. You may lay out your plans but things do change along the way, where you cannot execute all your plans. When such things happen, you have the freedom to edit your available times and the process is easy.
With Visibook, you can create buffer time between appointments. Developers knew that as humans, we don’t just jump from one activity to another all times without any rest. Visibook has a feature to let you create a buffer time.
Good customer service. It is so easy to seek technical support because their link was placed notably on the menu. And when you contact customer care, they are always ready to attend, and they do this positively
Visibook has an inbuilt calendar to help you get more organized. In case you prefer other calendars other than the default one, you can sync with google and other calendars as well.
One other special feature on Visibook is the automatic text remeinder. The importance of that cannot be exergerated.

Sometimes, if you take much time on the app, especially on android, it tends to become slow to operate. I solve this by restarting the app.
There is no option to manually sort my services, apart from the alphabetical or chronological order.
I feel that the payment options are not enough. Clients prefer various ways of making payments.

I used Visibooks when I was working at a physical rehab center to schedule appointments with patients. It's a great tool because you can schedule using both you laptop and your smartphone and send reminders to your supervisors and patients as well. What was also nice about it was that you can share information on your social media accounts which I thought was a cool marketing tool. They also have a free version that works just as well (you can only book 40 appointments though).

Sometimes the app froze and they do not currently have a phone number available for customer service.

Overall, it's pretty user friendly. I use it for a training schedule so it's a little different than what most clients probably use it for, but it has made it a lot easier for my trainees to find a date/time that suits instead of having to email back and forth to find a time to schedule a training appointment.

If you're not the most tech savvy, using the software can be slightly confusing. Overall though, it's not difficult to manage.

I love that I send interested clients my link (which they can also find on my website), and the only thing that they see are available openings. We both get a confirmation email and/or text. We both get reminders and they can cancel or change their appointment without having to pick up the phone. It saves so much phone time. They can also message me through Visibook.

When they message me I get it as a text but I have to go to Visibook to answer the text.

For a low price I was able to track all of my client appointments. Rescheduling was easy and tracking other trainer schedules was simple as well.

There were a few bugs now and then and once the app got really popular they stopped responding to my support questions

I love how easy it is to figure out and use, I manage my online, in person health coaching business that partners with five other gyms and clinics. All our services are on the calendar and it is the only way I can stay organized.

I wish it would have a feature that would organize mulitple time zones and have live URL links.

Visibook is great appointment scheduling software for small, medium and large businesses. Easy to use for both cleint and business owner.

I found that integrating my Google calendar took a little time, not sure if it was a technical error.

I like it because it has the option to schedule in the google calendar as well as attached to other google tools. It also allows us to have reminders and manage calls with the data that the system already shows you.

You still don't have the option to attach files that have macros as it's just for reminders.

The most i like about this software is the ability to have clients schedule their own time and the option for online processing

The least i like about this software is the numerous amount of notifications. it gets overwhelming

-Simple scheduling solution designed with Freelancers in mind.
-Easily schedule customers and send email or SMS reminders.
-Eliminates scheduling conflicts and can focus on more important business aspects
-Sync with Google Calendar.

-Slight learning curve at first at setting up appointments and syncing calendar.
-Some features like setting business hours are harder on mobile.
-Lack of some simple features but very good value for the money and features are constantly being added.

The confirmation texts, reminders, and the ease of editing appts. I have had other software that works significantly less well for a much higher cost.

I have to completely close it in order to refresh the app. Other then that I have no other complaints, I am being nit picky here.