Kajabi reviews

Completely customizable; easy contact management system for collecting leads and editing their information; user-friendly with DIY email broadcasts and blogging; great CRM; good for coaching memberships too

The base product was a bit pricey compared to other systems. There was no online scheduling system when I was using it so I had to have another product for scheduling. Although I could create my own email broadcasts and blogs, I needed a virtual assistant team to create my website and management it. I thought Kajabi was supposed to be easy to set up its website but I found it confusing.

Very complete all-in-one online business platform for e-learnig / coaching / paid podcasting / paid newslettersGreat visual builderEase of finding information on customers and their actions

Lacking gamification features. Having this would make it the perfect platform.

It claims to have all the features to deploy an all-inclusive solution that encompasses online pressence, marketing, and online education.

The website builder is absolutely horrendous. The entire platform in general is very finicky and incredibly difficult to work with. I've worked in the space for over 10 years and it's by far the worst platform to work with. Even simple things like moving text blocks or uploading images in their wysiwyg builder are an abomination. I cannot recommend to anyone, especially at the price point they are asking.

I love how Kajabi is all-in-one!!! I can run my website, my funnels, my checkout pages, my lead magnets, my membership, my courses, my affiliates, my email marketing, and so much more all from one platform. I no longer have to juggle 12 different platforms and deal with integrations and things breaking like I did before. Even though it's expensive, it's actually saved me money and it's saved me SO MUCH time because of all the headaches I no longer have to deal with.

The affiliate system is clunky and not very user friendly for the admin or the affiliates. Also their customer services has gotten noticeably worse over the last six months. You used to be able to talk to someone extremely knowledgeable on the live chat service and now you talk to people who clearly don't know the platform very well and just send you help articles.

I love the ease of use! I love how members can access all content on an app. No transaction fees

This software is very expensive. They don’t allow you to extend trials to learn the product before selling.

Content delivery is easy with streamlined layout

Lack of customizability for layout unless you pay $399/month for the highest tier plan. Even something as simple as having dropdown boxes

The implementation and migration to kajabi was very easy, allowing us to quickly put our courses on sale and integrate our teams from different countries

There are some limitations regarding reporting, especially regarding email marketing.

Kajabi offers many course creation tools to design online classes or trainings from scratch. For example, there's a course creation tool that allows you to create classes, videos, and other digital tools for content. Here's the best part - once your class or training is created, there's lead generation, product launch tools, and webinar funnels to use for marketing it.

What is great about Kajabi is the seamless automation to build your product, sell, and manage purchases. It is truly an all in one tool!

Unfortunately, there is no free subscription plan. So, you may not benefit from purchasing a plan if you will not use Kajabi on a regular basis. Although, there's a 14-day free trial available to test drive the product to see if it's a good fit for you.

Kajabi's intent is to offer "everything in one place" for experts (like [SENSITIVE CONTENT HIDDEN]) to create and operate website, content like trainings, email marketing all inside one platform. Great idea that works somewhat well.

More and more modules of the whole platform fall behind or even way behind competition.

Add to that, that some building blocks become completely unusable, when you reside in Europe.

Just one example with a huge business impact:
E-Mail deliverability for instance is roughly 50% lower than twilio/sendgrid. That kills most funnels, if you want to be GDPDR compliant.
We are not spamming our customers. Kajabi itself is pretty ill prepared for international business. You can help yourself with integrations and zapier.

Even more frustrating is the experience with the partner business team. Response time and resolution capability for everyday business inquiries are unprofessional to a degree that the whole partner story is unsustainable for some businesses. At least mine.

I liked that it is an all-in-one solution. Once you figure out how to navigate around the platform, you begin to see that you really don't need other software solutions in order to offer basic, elegant, online courses.

For the cost (which is nothing t sneeze at), I was left expecting more. When you buy a Lexus you expect higher quality components than when you buy a Toyota...and there's nothing wrong with a Toyota; I had one for close to 20 years! Specifically to Kajabi, I felt that the contact management module (called "People" in Kajabi) was weak. Most all free versions of marketing software (think MailChimp) do more than Kajabi.

Another glitch I didn't like about Kajabi was that it didn't always allow you to customize the email verbiage in your email sequence. What do I mean by this? Most of my target audience speaks Spanish...I was able to create forms in Spanish to capture emails, but the double opt-in confirmation email was in English and non-customizable. Readers of this review may not appreciate the importance of this but just imagine opting-in in English (and you only speak English) but then getting a confirmation email with Chinese characters or in Russian. Just doesn't make sense!

That I could integrate almost all my business needs under one roof. Before Kajabi I was using other software for performing different tasks in my business. I am not a coder and integrating everything -and making it work!- was kind of a nightmare. Very time consuming. And I use to spend a lot of money.
When I found Kajabi it was a life-saver. Email marketing, tagging, email automation, site creation, squeeze pages creation, e-learning platform, forms, surveys, it is an all-in-one solution.
It saved me lots of time and money.

Some features need more depth, like metrics. They've done a lot of work regarding this, but there is still room for improvement.
Also, they just integrate with Paypal and Stripe for payments. Being based in Latin America, I need also to be able to add the local payment gateway (Mercado Pago). I don't see this happening in the near future from their side, and I am sure that I am losing money because of this.

Kajabi has everything you need all in one place. No more piecing together various platforms to build your business.

As of right now, I have no issues with the Kajabi software. I love everything about them. No cons to mention.

Kajabi is a platform that has the ability to do it all. I like that I can integrate email and online courses as well as the 24 hour chat customer service.

There is a lot that can be improved. The rules for dripping courses, the email setting and the ability to suspend email sequences, the ability to get better analytics on emails, track users, and the interface of the courses themselves can all be improved. I find that they are slow to implement change but do listen to user feedback. I found that even though the customer service is great, I needed a back end programmer to make the design do exactly what I wanted.

Kajabi makes it very easy to design great looking pages in a snap, even if you aren't a graphic designer.

While Kajabi has TONS of power it is sometimes difficult to get pixel level control of pages and forms.

At this point the problems overshadow the benefits

The cost for this learning management system is higher than its competitors but given the limitations we’ve experienced, with no support, I wish that we had chosen a different LMS option. For example, our students need to write a quiz and achieve a minimum of 80% before the next lesson is unlocked. If a student achieves under 80% there is no way to indicate what questions they got wrong so they are working blind and become very frustrated. The only work around is to show all of the answers - the correct and incorrect answers which defeats the purpose of having them write a quiz. I have asked a number of times for support and get passed around from person to person. This reflects poorly on our company. If I had to do it over I would choose another LMS. Unfortunately I didn’t know what I didn’t know. If you are considering Kajabi, try to find find people/companies using Kajabi and ask what they don’t like about the it. See if this is a dealbreaker for you.

I've used Kajabi for about 6 years for my website, course delivery, and membership. Everything I need is in one place with a seamless connection. It means I no longer need to pay for external things like landing pages and video hosting.

There are still improvements that could be made on the cart, email system, and flexibility of landing pages. Consequently, I use some other apps as add-ons. I'd also love more templates.

The course builder is really seamless and to have the email marketing in the same platform to create automation, forms, etc. IT can replace a lot of tools and save you the headache of complicated workflows and integrations.

They need to create a certificate builder within the platform, for some course providers this is. critical element to their business

I love using Kajabi compared to Leadpages, mostly because Kajabi has a less-complex WYSIWG editor. Overall it's fine.

Myself and my team dislike that some tasks seem unnecessarily repetitive, such as adding in yes/no to assessments.

Kajabi is a great solution because it allows you to have the flexibility to build your marketing strategy around your digital offers. Compared to other solutions, an essential feature is the CRM so that you can track your opportunities and interactions with your leads during the conversion process.

It is a robust and mature solution. The part I like the least is the pricing because not many coaches or consultants are starting to understand the whole picture of creating the offering, sequences, pipelines, automation, and more. Plus, if they don't have experience, the learning curve can take a while, and the monthly bill is running.

Kajabi is fairly easy to use once you figure it out. You get everything all on one platform including your website, CRM, landing pages, online course creation and much more.

At first I had a little trouble figuring out how to use Kajabi, but customer service got me through it and once I started using it on a regular basis, it became easier and easier.

Sorry, I'm not sure what I liked about it.

I worked with Kajabi and was about to launch my product and found out that the customer had to put in a password at the checkout opt-in box or after they had opt-in to get the product. This would have drastically reduced people buying my product, or after they bought the product, it would have been very confusing. I was told by management it would take months to fix, and they weren't even sure their solution would fix it. Blessed that I switched to ClickFunnels, a much better product.

If you are able to “build” on Kajabi, you could be set for life being you can do everything you need to do inside to build online courses

The checkout page. Also I couldn’t get my website to look sharp. It’s harder to build pages than you think until you get in there and try.

I love that Kajabi has the 3 most important features all under one roof: (1) MailChimp-like marketing; (2) Payments and Membership management; and (3) Courseware

All 3 are highly usable, feature rich, and have an overall consistent UI / UX.

Well, like any broad-based platform, its not as "deep" as you might want in any given area. During startup we'd say "oh, just do X like we did in Mailchimp" only to find that "X" was not an option in Kajabi.

I recall trying to move from MailChimp. We had a large list. Kajabi only allowed us to import 500 names at a time.

Also, "PIPELINES" is a very un-intuitive concept. Super powerful, but also darn confusing.

I love the fact that Kajabi is an all in one software solution for online business owners. It has everything you need including a website builder, email auto-responder, landing pages, online cart, payment processing, and more. The customer support is some of the best I've ever encountered.

There is a definite learning curve and even with the excellent customer support, it requires patience and perseverance to take advantage of all that Kajabi offers. Some of the menus and workflows are unintuitive but they've been improving things.

It is so easy to use and customize my courses. Everything I need is all in one - landing pages, emails, sales pages, funnels, etc. Makes my life so much easier!

I wish I could customize more in the pages in terms of fonts, layout, and formatting for my sales page and landing pages.