Kajabi reviews

I really wish I cut loose sooner. I kept hanging on because I thought it would show my clients I was high quality. But that’s not the case. I’m just a little guy who loves creating content. Kajabi is for the big dogs! It is definitely not worth the money.

It’s got too many bells and whistles and too many pots in the fire. Because of this it runs slow and clunky. For example I had an email segment set up for 10 people. Instead it went to my entire list. This happened because of that slow spin. That was the final straw for me. Definitely not worth $2000+ a year!!

That I could integrate almost all my business needs under one roof. Before Kajabi I was using other software for performing different tasks in my business. I am not a coder and integrating everything -and making it work!- was kind of a nightmare. Very time consuming. And I use to spend a lot of money.
When I found Kajabi it was a life-saver. Email marketing, tagging, email automation, site creation, squeeze pages creation, e-learning platform, forms, surveys, it is an all-in-one solution.
It saved me lots of time and money.

Some features need more depth, like metrics. They've done a lot of work regarding this, but there is still room for improvement.
Also, they just integrate with Paypal and Stripe for payments. Being based in Latin America, I need also to be able to add the local payment gateway (Mercado Pago). I don't see this happening in the near future from their side, and I am sure that I am losing money because of this.

Great software if you are running classes for small groups

VERY time consuming if you run a class for a large group as you have to spend a significant amount of time inputting assessment/quiz data into your own spreadsheet as there is no current way to pull a file of all responses (e.g. surveys)

I like how easy it is to understand the steps for getting an online business started, with the marketing, emails, purchasing and course creation parts all under one platform. There's no integration troubles, and the price is right for all the features you get. Plus, they're always coming out with new features, so even if there was another product that was almost comparable, Kajabi would still win because of their new features they're rolling out.

Learning how their automation system works is a little harder to visualize than the software I came from (Infusionsoft/Keap). I lost an easy way to track where my leads came from with my lead magnet.

I love the ease of use! I love how members can access all content on an app. No transaction fees

This software is very expensive. They don’t allow you to extend trials to learn the product before selling.

It's an amzing all-in-one tool which I use for my courses and memberships. Memberships work wonderfully in Kajabi.

The price can be expensive for newbies. But it is definitely worth it, you would only need Kajabi to run your whole business.

Kajabi offers many course creation tools to design online classes or trainings from scratch. For example, there's a course creation tool that allows you to create classes, videos, and other digital tools for content. Here's the best part - once your class or training is created, there's lead generation, product launch tools, and webinar funnels to use for marketing it.

What is great about Kajabi is the seamless automation to build your product, sell, and manage purchases. It is truly an all in one tool!

Unfortunately, there is no free subscription plan. So, you may not benefit from purchasing a plan if you will not use Kajabi on a regular basis. Although, there's a 14-day free trial available to test drive the product to see if it's a good fit for you.

At this point the problems overshadow the benefits

The cost for this learning management system is higher than its competitors but given the limitations we’ve experienced, with no support, I wish that we had chosen a different LMS option. For example, our students need to write a quiz and achieve a minimum of 80% before the next lesson is unlocked. If a student achieves under 80% there is no way to indicate what questions they got wrong so they are working blind and become very frustrated. The only work around is to show all of the answers - the correct and incorrect answers which defeats the purpose of having them write a quiz. I have asked a number of times for support and get passed around from person to person. This reflects poorly on our company. If I had to do it over I would choose another LMS. Unfortunately I didn’t know what I didn’t know. If you are considering Kajabi, try to find find people/companies using Kajabi and ask what they don’t like about the it. See if this is a dealbreaker for you.

Kajabi's intent is to offer "everything in one place" for experts (like [SENSITIVE CONTENT HIDDEN]) to create and operate website, content like trainings, email marketing all inside one platform. Great idea that works somewhat well.

More and more modules of the whole platform fall behind or even way behind competition.

Add to that, that some building blocks become completely unusable, when you reside in Europe.

Just one example with a huge business impact:
E-Mail deliverability for instance is roughly 50% lower than twilio/sendgrid. That kills most funnels, if you want to be GDPDR compliant.
We are not spamming our customers. Kajabi itself is pretty ill prepared for international business. You can help yourself with integrations and zapier.

Even more frustrating is the experience with the partner business team. Response time and resolution capability for everyday business inquiries are unprofessional to a degree that the whole partner story is unsustainable for some businesses. At least mine.

I love how design-based Kajabi is. You can make really beautiful products and I love using mine for my online coaching courses. It's a lot to learn at first but they have amazing training videos and customer support. Kajabi is constantly working to improve and I believe in this product despit the many others like Thinkific, Podia and other platforms I have researched.

The community feature is really lacking, so with how expensive Kajabi is, it was tough to decided to use Mighty Networks to host my community for my class. But I also have faith that they will improve this part of their platform too over time and I look forward to returning to Kajabi for that so that all parts of my biz can be integrated in one platform!

Kajabi is a great solution because it allows you to have the flexibility to build your marketing strategy around your digital offers. Compared to other solutions, an essential feature is the CRM so that you can track your opportunities and interactions with your leads during the conversion process.

It is a robust and mature solution. The part I like the least is the pricing because not many coaches or consultants are starting to understand the whole picture of creating the offering, sequences, pipelines, automation, and more. Plus, if they don't have experience, the learning curve can take a while, and the monthly bill is running.

Kajabi is fairly easy to use once you figure it out. You get everything all on one platform including your website, CRM, landing pages, online course creation and much more.

At first I had a little trouble figuring out how to use Kajabi, but customer service got me through it and once I started using it on a regular basis, it became easier and easier.

If you are able to “build” on Kajabi, you could be set for life being you can do everything you need to do inside to build online courses

The checkout page. Also I couldn’t get my website to look sharp. It’s harder to build pages than you think until you get in there and try.

I love that Kajabi has the 3 most important features all under one roof: (1) MailChimp-like marketing; (2) Payments and Membership management; and (3) Courseware

All 3 are highly usable, feature rich, and have an overall consistent UI / UX.

Well, like any broad-based platform, its not as "deep" as you might want in any given area. During startup we'd say "oh, just do X like we did in Mailchimp" only to find that "X" was not an option in Kajabi.

I recall trying to move from MailChimp. We had a large list. Kajabi only allowed us to import 500 names at a time.

Also, "PIPELINES" is a very un-intuitive concept. Super powerful, but also darn confusing.

Honestly, Kajabi is a powerful tool for courses, emails, website management, memberships, and just anything and everything along these lines. I started using Kajabi as a course platform for offering education to my audience and nurturing them...and later, we started using it as a company. Customer support is great as well and we didn't have any issues performance-wise.

The differentiator was pricing. When there are other tools (say Systeme or Landingi) offering similar (and more) solutions for a very low and affordable price, Kajabi needs to rethink its pricing model. I'd not recommend Kajabi to people who are just starting out with an online business plan.