Acctivate Inventory Management
Totaalscore
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110 reviews
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Program
Beoordeeld op 3-4-2019
Pluspunten
its easy to navigate through system and do cycle counts with correct inventory
Minpunten
THe system seems to get hung up alot of times making it lose info that i have done.
Antwoord van Acctivate Vertalen naar het Nederlands
Oscar,
Thank you for letting us know how things are going with Acctivate. It¿s great to hear that you are finding Acctivate easy-to-use and your processes are more seamless with our real-time inventory visibility. In regard to experiencing hang ups and losing info, our support team can look into that further, please contact them at 817-870-1311 or [email protected].
Best,
Erica Avila
- Sector: Managementconsulting
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
I have implemented 3 successful Acctivate implementations.
Beoordeeld op 28-4-2016
Pluspunten
The product integrates with Quickbooks better than competing products (i.e., Fishbowl). The product is stable, in SQL, and the database is well organized, normalized, which lends itself to reporting. I like the posting process overall (much easier than a batch system - i.e., Sage 100). The vendor provides excellent support and has outstanding, knowledgeable, helpful support staff.
Minpunten
I compare the product to other mid-market software that I implement (i.e., Sage 100, Great Plains, NetSuite). The product has limited functionality in some key areas: user-defined fields are limited, importing data into data entry processes such as purchase order, the data entry flow leaves much to be desired - having to click on fields, tab sequence, limited ability to default values in sales order entry to make the data entry process go faster, smoother. This can lead to errors in data entry.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
Overpromised and Under-delivered
Beoordeeld op 24-11-2020
The Acctivate program that was promised as an out of the box easy to use program is one that caused nothing but headaches throughout the implementation process. Do we feel more comfortable with our inventory counts? Yes.
Do we feel we could have bought something better for the same $15000-$18000 that we spent on this program? Absolutely.
Would I recommend this program to anyone else that I know? Absolutely not.
Pluspunten
The CRM feature is okay and on the sales rep end of things the program makes sense but it isn't any better than any other CRM than you would be able to purchase on the market. There are some good features on here that help navigate customers and view products purchased. There are a lot of reports available but they aren't as easy to customize as other programs we've used in the past.
Minpunten
It's clunky and feels like an old legacy program. It glitches out constantly and seems to do crash the most when you are in the middle of something time-sensitive. It's not very easy to navigate and the program isn't very intuitive. We purchased a program that was a $1500-$3000 add-on and was strung along by IT Support who were acting like they were working on it the whole time. A day or so after the refund period had ended they told us that the program was actually oversold and it has never truly worked so now we have a program that we can't use and cost us a few thousand dollars. They just brushed us off when we told them the feature didn't work as promised. Also, when we were transferring over our inventory the IT Support transferred over the inventory multiple times which has still caused issues until this day.
When you put in a help ticket, do not expect any sort of support or response in a timely manner.
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
The Good, Bad & the Ugly
Beoordeeld op 30-3-2016
Acctivate is a really good inventory control system and it is pretty easy to learn and it has a lot of capabilities and we love it. But here are the problems I have had. I have had numerous problems with technical support, and it has only gotten worse instead of better. In order to reach customer service now, you have go to the Acctivate website and enter a service request, and you may or may not get a prompt reply back. When we are having technical problems with this program, it can bring our entire operation to a halt and there doesn't seem to be any sense of urgency on the part of the technicians at Acctivate. This is my biggest problem with Acctivate and it the one thing that makes me very angry. My only other problem is training. This is a very complex program, and you can learn the basics pretty quickly and that will get you by. But there is no formal training to teach you everything you need to know other than videos that you can watch and some webinars. I think there needs to be a trainer that can teach new users how to use the program in depth at your facility in Arlington so that customers that have purchased the program can spend 3-4 days with some in depth training. I have had this system for over 2 years now and we are still finding new things that we have never seen or used before. When we purchased Acctivate, they do a great job of getting you up and going and answer any questions you might have, but some real hands on training would be so much better. But once you get used to the program, it's great.
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
Acctivate works relatively well
Beoordeeld op 9-6-2017
Pluspunten
Acctivate is relatively easy to use. Tracking activities, customers, and orders is straight forward and easy to follow.
Minpunten
The biggest challenge with Acctivate is that it seems to crash for no obvious reason and sometimes with no warning. When this happens, whatever is being worked on is lost.
- Sector: Medische apparatuur
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Sometimes Acctivate can be glitchy and close down abruptly. Quantities aren't always accurate.
Beoordeeld op 30-6-2017
Pluspunten
This software is pretty user-friendly and easy to pick up and learn. It is easy to place orders, print pick lists, invoice, ship, check previous order history, etc.
Minpunten
There are some functions I wish this software had. Such as, avoid double printing pick tickets by letting the user know the order was already printed. Also, this software will freeze and shut down abruptly from time to time for no reason.
Antwoord van Acctivate Vertalen naar het Nederlands
Melanie, thank you for being a valued customer for over 10 years. I see that you and some other colleagues at Eclipse Aesthetics have had some challenges recently.
Our customer support team strives hard to offer the best service possible to all of our clients.
I encourage you to talk to one of our friendly, Texas-based support reps who can work with you and fix what's happening. Two ways to get in touch is via our Help site, http://help.acctivate.com or call us Monday - Friday at 817-870-1311.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Acctivate Review
Beoordeeld op 12-8-2021
overall, pretty good! It does what I need on a daily basis!
Pluspunten
Purchasing, inventory management, tracking of POs, tracking cost of products
Minpunten
search functionality! and crashes often :(
- Sector: Luchtvaart(maatschappijen)
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great Software - looking forward to further developements
Beoordeeld op 1-2-2022
Pluspunten
The support team that comes with it has been great.
Minpunten
There are some features that are not currently included with the software that would greatly benefit us.
- Sector: Machine- en installatiebouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Acctivate new user
Beoordeeld op 8-6-2019
Made the move from quickbooks and dramatically sped up internal processes
Pluspunten
Intuitive UI that is well thought out. Fantastic customer support
Minpunten
Report generation is sometimes slow and challenging to use
Antwoord van Acctivate Vertalen naar het Nederlands
Hi Eric,
Thank you for the wonderful review! We are happy you all chose Acctivate as your inventory and business management software and that you all are seeing major enhancements compared to your former processes. We look forward to a continued partnership with you and the entire team at Woodcraft Technologies.
Kind Regards,
Erica Avila
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
Overall great investment
Beoordeeld op 6-4-2016
Overall this has been a great investment. We are a medium sized company who sells multi-level assemblies as well as services, and have all of our accounting in Quickbooks. The integration between Acctivate and QB has proven quite valuable. We initially intended on putting products and services sales through Acctivate, but have since decided to keep services transactions solely in QB.
The platform gives us real-time visibility into key data that we were previously tracking across multiple spreadsheets which required ongoing effort to keep updated, and yet the data was still never as fresh as you'd want. It has taken some time to settle in, but across our company folks now have their dashboards and other features customized to display meaningful info and metrics for each individuals' area of responsibility. We have already been able to change the way we make decisions, doing things more efficiently today and with a higher degree of certainty than we had in the past.
The two primary cons I run into are : 1) not being able to customize the reports and templates (my organization does not have Crystal Reports), and 2) I wish we are able to select which fields display in certain activities. Both of these would make the system more user friendly, however there are certainly ways to work around each issue.
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
President
Beoordeeld op 19-12-2017
Zero customer support, they will direct you to one of their consultants. Same issues almost everyday. It crashes almost several times a day. Sync is ongoing, never ending process. Duplicate invoices, duplicate customers, and many more issues. They told us 2018 version will resolve the issues, nothing changed, even got worse.
Pluspunten
Easy to buy hard to make it work. It is colorful, it seems like it will work when you are buying and you find out very next day, it is not working. But it is already too late to back off since you invested too much time and money.
Minpunten
Nothing really working properly. We did moved from QB and now again we are shopping for another software.
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Powerfull Software
Beoordeeld op 14-2-2020
Good, I am very happy with the Acctivate Inventory Software!
Pluspunten
I am able to keep track of my inventory
Minpunten
There are some issues with ease of use. Once trained the application is much easier
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Why do I love Acctivate? Let me count the ways....
Beoordeeld op 29-4-2016
Pluspunten
Top-notch functionality and support. It uses SQL for the database and Crystal Reports for reporting which are expected these days for products of this type. The amount of detail and functionality is amazing. The programmers are awesome in some of the functionality they have come with. As an accountant, I can fully recommend the product to prospects without fear of a core functionality or need missing.
Minpunten
No online product, unless you use a hosting company.
- Sector: Managementconsulting
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Acctivate - Inventory Solution for the Growing SMB
Beoordeeld op 28-4-2016
Pluspunten
Love the fact that it is scalable, modules can be added one at a time, as the company grows.
I also love the customer center as it incorporates great CRM functionality, many sales analysis at the users' fingertips, rather than having to run so many reports.
Minpunten
Wish it would integrate with QBO. I also wish it would have more integration with payroll.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good inventory management program
Beoordeeld op 29-4-2019
It has been good so far. Tech support has room for improvement, but overall it has been a good program.
Pluspunten
Acctivate provides us with the accountability, stability, and organization that our company really needed.
Minpunten
Need to have some SQL Server and Crystal Reports experience beforehand. Auto syncing would seem like a nice feature to add.
Antwoord van Acctivate Vertalen naar het Nederlands
Hi Pedro,
It is great to hear about the improvements that Acctivate has brought to your company.
Thank you for sharing your candid feedback. We look forward to the continued partnership with you and your company.
Kind Regards, Erica Avila
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
Acctivate is very easy to use. An excellent solution for inventory managment for the QB...
Beoordeeld op 2-4-2016
By implementing Acctivate, I was able to bring my company out of the small buisness way of thinkig and introduce them to an inventory managment software that is super easy to learn and use. We grew from 5-7M to over 20M very quickly and we were basically managing our buisness with spreadsheets and elbow grease. We're a company that uses Intuit QB for our financials. Prior to Acctivate we stored our inventory in QB but as the company grew, we kept crashing our file. Acctivate was the perfect scalable solution toallow us to add POS and lessen the weight on our QB file. Now 15 months after implementating Acctivate, it's hard to imagine how we operated before. Acctivate also forced us to face our own "bad habits" in the areas of process. That may be the single most valuable "pro" that comes with the software.
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Acctivate is the best inventory add on for QuickBooks.
Beoordeeld op 28-4-2016
Pluspunten
Implementation of acctivate is a smooth and painless process. Learning a new software can sometimes be stressful but acctivate is intuitive and easy to use.
Minpunten
Would love it if acctivate had more manufacturing features.
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 6-12 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
It's very easy to use
Beoordeeld op 21-2-2019
Make cheaper in order everything small warehouse to use
Pluspunten
Increase profit and inventory security Highly efficiency in industry, reduce loss in the warehouse
Minpunten
High expensive to implement, Need education to users, technology changed in every second so must need to go with it
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
A+ Easy to Use & Service is Outstanding
Beoordeeld op 5-4-2016
The software is easy to use. It's also very easy to teach yourself and learn new ways to use the system as well. All the self help forums are very helpful and informative. Also the remote support team is absolutely amazing. They are quick to respond and make things better if you are stuck or having an issue you can not fix.
One con I have is that you can not attached a file to an email being sent from ACCtivate. Other than that not too many cons. When I do I learn from them and then i know the system that much better.
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
Outstanding Capability for the price.
Beoordeeld op 24-3-2016
The Acctivate Inventory system has been a great asset in helping our company achieve it's inventory tracking needs. The integration with our QuickBooks Wholesale Manufacturing Edition works well. We have been able to generate far more decision making reports with the help of some 3rd party customization. In the past the support was somewhat of an issue, but that seems not to be a problem anymore. Highly recommend for small to midsize companies with complex manufacturing and inventory needs.
- Sector: Managementconsulting
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Inventory Management Software that Does It All
Beoordeeld op 28-4-2016
Pluspunten
This software is very thorough. What do I mean by that? It can do almost anything you need it to do when it comes to managing your inventory. What I like best about the Activate Inventory software is it's integration to QuickBooks. Because it integrates so well there doesn't have to be a lot of double data entry. Data flows transparently in both directions. Also, their staff are really wonderful at helping you - they're easy to talk over challenges with, and always ready to help.
Minpunten
I can't think of anything that I disliked about the product.
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
Best Customer Service!
Beoordeeld op 5-4-2016
While the system itself can be frustrating and is not as user-friendly or dummy-proof as QuickBooks, the customer service is fantastic. Over all, our experience with the tech support rep Eric and the customer rep John has been absolutely phenomenal. They consistently check with us and always answer any questions in a quick, professional, and friendly fashion. I would absolutely recommend based on the customer service alone.
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
I have been involved with the implementation since day one and use it daily.
Beoordeeld op 24-3-2016
Pros: We have been able to utilize our inventory and customer information more effectively than in the past.
Cons: Some standard features are different than how our previous software worked so getting used to that has taken some time. We were surprised some features were not available.
Scott Gregory and the customer service has been exceptional in helping us resolve and understand issues as they arise.
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
Once you know the proper step procedure, the software is easy to use.
Beoordeeld op 24-3-2016
Pros: gives accurate data. friendly to use. You can cross reference in many areas to get the information needed.
Cons: Have to know the proper step procedure to enter invoices, credits, sales order. Once you have the procedure it's easy. Can't revise a purchase order or change a purchase order past a certain step. Too many steps to correct an incorrect price on a purchase order for a vendor.
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
does what it needs to do. after you learn it, it is ok to use.
Beoordeeld op 5-4-2016
Webinars are a great idea, but too slow or too broad to cover so many people at different skill levels.
I feel like there is more to Activate. Processes or hints or tips or strategies that we are not using but don't know how or don't know they exist. Not sure how you solve that either but I don't think we are getting eveything we could out of it.
