SocialSchedules reviews

I like that it's easy to see when you and/or your peers work on the web version of opensimsim. It's easy to set-up for your work weeks too so it'll accurately show how many hours you're getting in a week, and it being easy to customize is a nice feature too.

Sending messages to your peers is really slow. Even with a perfect connection it might take serveral (1-5 minutes) to send a message. Also, there was a problem my peers and I had with signing into OpenSimSim. I wish they had a feature to upload your schedule to a third party app such as Google Calendar or being able to do it on your phone using your Apple calendar. So that way my spouse and I can plan around my schedule. Another con is that it'll automatically sign you out every week. We had assigned computers at work so having to sign into my computer every single day is a waste of time.

Communication feature - direct messages to specific colleague(s)
Manage time off requests which then show in schedule
Mobile version - inc notifications on shifts
Coverage graph (able to see how many colleagues scheduled per hour/per day)
Best of all, it has a FREE version

Some limited functionality on mobile version.
For example, can only manage/create schedules on pc version.
Time off requests need to be managed on pc version as this way allows to view existing time off to prevent allowing too many staff off. On mobile version, this is difficult to manage.
Can't track holiday allowances - possibly icing on the cake
Generally though, con's are hard to argue because it is free and it does just what I need it to do

Easy to use and navigate. Support is always quick to help when we have an issue. They gladly take our feedback on improvements and listen when we make suggestions.

That we can't incorporate all of it into our system. They have a time/attendance but since we have a POS system that does that, we haven't used that portion.

The best part about this product is the ease of use and functionality from a team member perspective. This a very easy to use software for team members to understand, learn and utilize on a daily basis.

There are several limitations concerning this software from a management/admin perspective. Specifically to my unit, the use of sections is limited too much, including being able to view things by section. This software seems ideal for a place that has 1 location (a restaurant) and is able to split people into several sections. However, my account has upwards of 15 locations (which doesn't even take into consideration that there are several accounts within my company), which make it hard for me to view and manage my team's schedule in that regard.

Based on the manager/administrator role, it was fairly easy to use and understand. Some of the features are very nice, specifically the ability to add hour variations.

For the employee view, it is not as user friendly. It would be nice for the employee to choose their view - whether they want to only see their schedule or certain people's or everyone's that they have access to instead of having to go into each day and choosing to see who else is on. The schedule defaults back to the first date published or created which is inconvient and frustrating. If there is more than 1 person working on the schedule, it is impossible to tell and to see if any changes were made, the page needs to be refreshed every time. There are also some limitations with the swap shifts as our employees may only swap a few hours rather than a whole shift but they can't choose specific hours. It is a complete shift swap only. Additionally, it would be good to be able to schedule lunch or break times without them counting towards the variance. There is also no way to track if someone is unexcused without it counting into the variance total unless the view is filtered.

I like that you can see who is all working for the week. I like how it prints out the responsibilities per each person.

That you cant upload Docs for the staff to see, no files to put things for the staff to see on sales, labor or any sort of spreadsheets.
You cant do the scheduling on your mobile device. You cant see the reason why people have took off via mobile

Cost. For the features it offered, it seemed to be a good value and they didn't insist I use their credit card processor. My staff hasn't had really any difficulty using the program. It seems very straightforward.

Not that I have a lot of experience with this type of software but setting up some of the till-order details seemed like it could be more stream-lined. I know it is not specifically designed for restaurants but it would be great if it included more sub category options instead of having lots of multiple choice product group. Also, being able to have a negative charge option would be helpful when somebody want to remove an item from the meal.

If is easy to use, quick to put shifts on and for staff to select them. Since implementing it has definitely sped up the process of staff g jobs.

Would love to introduce the time management aspect of the software to save staff having to sign a form. However because you have to pay for each user and we have 88 that don't work all the time. It is not a cost effective option for us. If there was a monthly set fee that we could pay for the option that would be far better.

Not much.

There are many glitches. Some employees squares are red or unavail ALL THE TIME. To where I end up having to memorize everyone's availability due to opensimsim shading (grey stripes) on the wrong days, blocking off random days, etc. When the employee is 100% open and able to work in the system. It causes a lot of confusion. Especially for managers that are new that dont know each and everyone's availability. It also is just VERY slow in general. Its not a quick task. I click on a shift and it takes up to 10 seconds to open the shift to edit.

There is nothing about this software that I do not like and I cannot thing of one thing I like most above about it.

The only complaint I have, and it's more like a wish list item, is that as the manager, I cannot modify and/or enter a time-off request for employees or modify an employee's availability who as agreed to accept a shift outside their availability.

I used to spend hours setting up schedules for both of the stores I manage. Ensuring time off requests and availability was such a hassle before I started using Open Sim Sim. Now I can easily see all of my employees availability and time off requests in a sleek interface and create perfect schedules in a fraction of the time it used to take.

Adding new employees could be easier, and the header menu navigation could be easier. Some of the features I use fairly often are hidden a little deeper in menus than I’d like, but overall I love the software.

I like the cut and dry presentation of the schedule. Easy to see and easy too schedule. Gets the job done for various sized companies. I can create as many schedules as I need to.

Somewhat challenging to drop, switch, and add some schedules. It makes sense when changing it on the back end. But for some of my employees, it is difficult for some of them to make the drop or switch (If available).