
Totaalscore
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476 reviews

- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A stellar ATS Software for Recruiting Firms
Beoordeeld op 29-12-2021
We were looking for an ATS to have complete visibility, customization, and tracking of candidates...
We were looking for an ATS to have complete visibility, customization, and tracking of candidates and clients in our recruiting process in the most effective and effortless ways possible.
Pluspunten
The features, customization, and dashboards are excellent.
BB did a great job creating software crafted by and for Recruiting Agencies. All the functionalities are centered on providing you data visibility and opportunities to manage and grow your pipelines and business.
BB continuously is upgrading features. The deployment and integration are easy.
Minpunten
So, far I have not found anything.
A cool feature to add could be integration to schedule interviews, video interviewing tools, and resume reviews with hiring leaders.
- Sector: Machinebouw
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Differentiators
Beoordeeld op 26-10-2020
What I like most is NOT the Software -- it is the Incredible Customer Support!!
From my first...
What I like most is NOT the Software -- it is the Incredible Customer Support!!
From my first contact with [SENSITIVE CONTENT HIDDEN], it seems like decades ago, and with every successor to [SENSITIVE CONTENT HIDDEN] who has carried the Customer Support torch, they have always had the patience to explain, to clarify my issues for me, and work through solutions to remedy my misapplication of features in the excellent software.
Pluspunten
The software works and works well. I used ACT for about 10 years, then Big Biller for about 10 years, switched to another SAS for about 3 years, and then returned to Big Biller in 2015.
Minpunten
Waiting for more complete integration with GMail.
- Sector: Werving en selectie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Important Aspect of My Recruiting Business
Beoordeeld op 17-8-2023
During times when my clients were in a hiring freeze or slowdown, I was still able to make a living...
During times when my clients were in a hiring freeze or slowdown, I was still able to make a living by working on the job orders that other recruiters posted on the network. This helped me keep my business afloat. Also, networking with other recruiters, I've been able to bounce ideas off other individuals that understand the business, and I've been able to help others who needed guidance.
Pluspunten
I was able to make difficult placements due to the networking on Top Echelon, both as a job recruiter and candidate recruiter.
Minpunten
Some recruiters post jobs from third party venues. Some recruiters don't respond or provide feedback when candidates are presented to them, which is frustrating.
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
AEC Alliance Review
Beoordeeld op 22-8-2023
Great, when needed the customer service team and training team have been responsive, and rarely had...
Great, when needed the customer service team and training team have been responsive, and rarely had an issue with the software not working.
Pluspunten
Simplicity in use of the software and applicant tracking.
Minpunten
N/A - overall it provides all the tools needed, but isn't dressed up as fancy as some competing software's which for us is not relevant but could be considered a negative to others.
Overwogen alternatieven
Bullhorn ATS & CRMRedenen om over te stappen op Top Echelon
More cost-effective- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Praises to the BigBiller product!
Beoordeeld op 2-8-2019
I have used your software since 2005. That speaks volume for my opinion of your services.
I have used your software since 2005. That speaks volume for my opinion of your services.
Pluspunten
Big Biller is a very user-friendly product. It has comprehensive functionality that leaves the statement, "I wish it did this" totally out of the picture.
The customer service is outstanding. I mean "Outstanding". They know their product, they always have an answer, they are patient with a string of questions, and they always get back with you if you email them questions. The help section is always the first place I go and generally, I can find answers there.
Minpunten
At the moment, I have no constructive criticism to give. :-)
- Sector: Werving en selectie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
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Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
BigBiller is very good and user friendly
Beoordeeld op 2-11-2020
BB is such an upgrade to the FileMaker system we used previously. However, the parsing of jobs is...
BB is such an upgrade to the FileMaker system we used previously. However, the parsing of jobs is slow and a lot manual cut/paste.
And, as mentioned, lack of the audible reminder is a hindrance to my desk, personally.
Tech Support is friendly and VERY helpful, particularly [SENSITIVE CONTENT HIDDEN]! He's my guy!
Pluspunten
I love hotlists and pipelines. I run my entire desk around those two on the candidate side of the equation.
Minpunten
Searching legacy candidates using keywords is very kludgy to both my partner and myself.
I also used to LOVE that you had the audible sound to remind me of my appointment calls, email blasts, etc.
- Sector: Werving en selectie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great tool for Recruiters
Beoordeeld op 29-8-2020
My overall experience is excellent - both with the software as well as Customer Support.
My overall experience is excellent - both with the software as well as Customer Support.
Pluspunten
Big Biller is a great product that is loaded with lots of features at a very reasonable price.
And I like that the software is designed in a way that matches my workflow.
I don't feel that I need to adjust the way I work as a Recruiter in order to accommodate the software.
Additionally - the developers continue to add features that not only make Big Biller easier to use - but also make the software even more beneficial for my business.
Plus Customer Service is excellent!
Minpunten
There is not anything that I dislike about this software.
- Sector: Juridische dienstverlening
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent contact management software that won't break the bank
Beoordeeld op 17-12-2021
I couldn't run my business without it. It's a simple way to keep track of 1,000's of candidates.
I couldn't run my business without it. It's a simple way to keep track of 1,000's of candidates.
Pluspunten
This is an easy interface for non-tech experts. Easily keep track of all my candidates (I'm a recruiter) , write notes about every conversation, and use planner to set up future calls. I don't use the search function too often, but it's fine (esp. with some excellent customer service help!).
Minpunten
Honestly I have no reservations except maybe making the search function better for me, i.e. I'd like to be able to search any word in my notes about each conversation with a candidate.
- Sector: Managementconsulting
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
An Excellent Value
Beoordeeld op 17-12-2021
Excellent. I used another well-known platform previously and was disappointed. Big Biller is a...
Excellent. I used another well-known platform previously and was disappointed. Big Biller is a valuable tool.
Pluspunten
The team at BB/Top Echelon is always trying to improve functionality and add new features. Data added to the platform is easily customizable and retrievable. Reports help track recruiter performance.
Minpunten
I don't use the email features because the graphics seem basic and I like to use advanced tracking.
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 5.0 /10
Big Biller Review
Beoordeeld op 29-10-2020
I feel like I am lost in an abyss, I need help learning about it, understanding it, so I can get...
I feel like I am lost in an abyss, I need help learning about it, understanding it, so I can get more automated.
Pluspunten
It seems like it can help you get very automated, but I am having a hard time getting this thing up and running. The learning curve on this seems to be overwhelming. I need help, can somebody help me?
Minpunten
I am not sure, I am kinda lost here with it.
Overwogen alternatieven
CrelateRedenen om voor Top Echelon te kiezen
To get a more modern and automated product and bc it is tied into the TENRedenen om over te stappen op Top Echelon
TEN- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Big Biller
Beoordeeld op 20-10-2020
Overall they are great to deal with and the software works very well- Definitely happy with it.
Overall they are great to deal with and the software works very well- Definitely happy with it.
Pluspunten
Big Biller is easy to use, visually appealing and it does everything I need in my recruiting business. Nothing fancy or complicated but as a single user I really don't need complicated. Great product !
Minpunten
Some of the analytics are hard to work , they also don't have everything I am trying to analyze. Certain other little bugs , like when sending an email to a candidate on a Job search- the one job I am trying to send doesnt populate ever and you have to actually manually search for it . One would think that its easy to fix but so far, no...
- Sector: Werving en selectie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Great System
Beoordeeld op 2-11-2020
Overall we are happy with the switch. The program has many more options than our previous CRM and...
Overall we are happy with the switch. The program has many more options than our previous CRM and is a much better value add to the company.
Pluspunten
One of the best things about Big Biller is the amount of areas that are customizable. From access levels for employees to flows and systems.
Minpunten
There are some glitches in the system. Emails cannot be sent to any yahoo based email addresses, and this has been unfixed for some time now. Also, there are some areas that seem should be customizable that were overlooked, like adding options to the status of people. Customer service can also be slow to respond.
- Sector: Consumentengoederen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Big Biller Software
Beoordeeld op 29-8-2019
Big Biller is easy to learn, but more importantly their tech support is fantastic and always there...
Big Biller is easy to learn, but more importantly their tech support is fantastic and always there when I have questions. Also I like that they continue to update the software and take recruiter inputs to make it better.
Pluspunten
I like the pipe lines as I go back to them time after time when I get new job orders. I like that you can parse candidates directly from Linked IN as well as parse multiple resumes at one time.
Minpunten
The minor issues I have I passed along to tech support and they were incorporated.
- Sector: Werving en selectie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Big Biller
Beoordeeld op 28-6-2022
Positive experience, great support, and recommend them highly.
Positive experience, great support, and recommend them highly.
Pluspunten
Big Biller is positively one of the best ATS software products on the market. They have made so many positive improvements and each month, more and more innovations. They are certainly the "big dog" on the porch when it comes to ATS.
Minpunten
I would like to see the ability for more third-party integrations.
Overwogen alternatieven
Bullhorn ATS & CRMRedenen om over te stappen op Top Echelon
Equal product, easier to use, and more cost-effective- Sector: Farmaceutica
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Big biller
Beoordeeld op 13-5-2023
It does the job of an ATS system, difficult to find and record metrics. good front end...
It does the job of an ATS system, difficult to find and record metrics. good front end maintenance of records. poor reports, email, and search features
Pluspunten
email tracking, interaction with linkedin, parsing
Minpunten
better search results, saving search results, ability to change the file name on attachments, more choices to email resumes, attachments, datasheet, add defaults to imported data. Better report choices.
Redenen om voor Top Echelon te kiezen
more featuresOvergestapt van
SmartRecruitersRedenen om over te stappen op Top Echelon
better parsing options- Sector: Computersoftware
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
User review
Beoordeeld op 26-10-2020
In general it has been good, but ALL INFORMATION has to be more user friendly, guiding you to what...
In general it has been good, but ALL INFORMATION has to be more user friendly, guiding you to what to do next or options at that point.
MORE USER FRIENDLY WITH SAVE THEM MONEY/LABOR ETC.
Pluspunten
I think TE has done a good job developing their software. But...there is so much information, it becomes more complicated to use. There is very little owner/manager PR contact. They need more targeted zone client development/training, which in turn should give them more referrals from present TE customers.
Corporate TE Zoom meetings to bond operations together, to get NEW and stragling customers to know each other and what they niche in so they can communicate better about their business day to day. I just met a great partner on TE that niches in IBM i-series ONLY. I had NO IDEA of this. We just stumbled into each other. I have matching skills//candidates for him. Would not of know this. So, instead of being a generalist, niche notifications can be very helpful to each other therefore MAKING MORE PLACEMENTS.
Minpunten
See above....plus MANDATORY TE resume submittal through and to PIPELINE....NO EXCEPTIONS... I am getting resumes as attachments only, expecting me to reply etc. etc. and then I have to input to my pipeline to manage. When you have alot of resumes being received the TE Pipeline management is very helpful IF people submit the resume through the TENetwork with NO exceptions.
- Sector: Bouw
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Pick the Big Biller features that match your business - they're all good!
Beoordeeld op 20-1-2022
I'm in a niche recruiting business which results in many of the same candidates becoming available...
I'm in a niche recruiting business which results in many of the same candidates becoming available at the end of projects, so candidates may be considered several times in a relatively short time period. Big Biller's combination of quick delivery of essential information to the screen PLUS providing history made parsing candidate lists much less effort than other tracking systems, and more than once saved us from making a costly candidate proposal error of candidate and employer. The cost was a major consideration but also made easy when compared to similar product - the Cost/Benefit advantage of using BigBiller is quickly apparent. We stopped using BigBiller when our niche narrowed further, but if we return to a more general recruiting practice, I believe we'll simply return to BB without any delay past sign-up.
Pluspunten
Big Biller's pricing to track candidates intelligently + offer features we MIGHT use made them the best choice of the many candidates we considered.
Minpunten
Needs to have a better tutorial to get full use of the rich array of features offered.
- Sector: Human Resources
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Service is TOPS!
Beoordeeld op 16-5-2023
8.5/10 I like your program overall
8.5/10 I like your program overall
Pluspunten
Implementing it and the trainingEasy to work with
Minpunten
Hard to get other sites like LinkedIn hooked up to it
Overwogen alternatieven
Salesforce Sales CloudRedenen om voor Top Echelon te kiezen
My software crashedRedenen om over te stappen op Top Echelon
Your rep was excellent- Sector: Werving en selectie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Easy to use and affordable Applicant Tracking System
Beoordeeld op 20-10-2020
Pluspunten
The software is user friendly and easy to use. There are many BB features that I take advantage of including, email tracking and client management. However, my favorite feature of Big Biller is Pipeline Management. When working on multiple job orders, it is easy to see where you are in the recruiting process (Inbox, Qualified, Submitted, Interview, Placement). It is customizable as well.
Minpunten
It may take you some time to learn all of the nuances of the platform. But I do not view this as a negative. With all software, there is a learning curve. Big Biller has very easy to understand online training, as well as regular online meetups to discuss changes and additions to the software.
- Sector: Werving en selectie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Big Biller Software
Beoordeeld op 29-10-2020
Excellent. Tech support is always available, and the management team has been together for many...
Excellent. Tech support is always available, and the management team has been together for many years,
Pluspunten
Have been with Top Echelon for 30 years. Job posting is simple, and you can allow other recruiters on the network to repost your jobs. Their candidate database is also very useful.
Minpunten
There is not anything we do not like regarding the SW. If you are into analytics (we are not) you can crunch a lot of date with the network tools.
- Sector: Public relations en communicatie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Cost-Effective tool for Recruitment
Beoordeeld op 20-10-2020
We are pleased with the software and will continue to use it. The service team and help desk are...
We are pleased with the software and will continue to use it. The service team and help desk are excellent!
Pluspunten
The price and capabilities are on par with some of the more expensive ATS options. It is easy to use and intuitive.
Minpunten
I would prefer more customized reporting options. Somewhat limited currently but better than a year ago.
Redenen om voor Top Echelon te kiezen
I had used BigBiller before and wanted to adapt it to my new company.Redenen om over te stappen op Top Echelon
Price and familiarity.- Sector: Human Resources
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good CRM
Beoordeeld op 26-10-2020
Overall, Big Biller is a platform easy to use for most users. The support team is very friendly...
Overall, Big Biller is a platform easy to use for most users. The support team is very friendly and helpful. The Help section is robust and saves me time on training, as I can easily point users to it. The system tracks any and all information and can be customized if an agency desires more data tracking than is already built-in.
Pluspunten
This software makes in easy to access various parts of the software from multiple places. This allows a user to work with a workflow that is comfortable for them. Relatively user friendly and easy to teach a new team member how to use.
Minpunten
As the main "administrator" of the software, there are some features I'd still like to see and have made feature requests for. One big one would be bulk updates for individual fields. The other would be a better and faster way to manage/delete hotlists. Having to do them one at a time (again, especially as the admin) takes a lot of busywork to accomplish.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Long-time customer of Top Echelon
Beoordeeld op 17-8-2023
Keeping track of candidates, clients and jobs - amazing software. Customer service is way above...
Keeping track of candidates, clients and jobs - amazing software. Customer service is way above any I have ever encountered. Their team is always ready to assist.
Pluspunten
Customer support and services. The software and support is top of the line and easy to use. We have been with Top Echelon since 2001 (I believe) and absolutely could not do our job as well if we were not part of this amazing network of recruiters. Job postings help to bring people to our website, and resume data base is amazing too.
Minpunten
Cannot say anything negative. They continually improve their products that make our lives so much easier.
- Sector: Plastics en kunststoffen
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Top Echelon Review
Beoordeeld op 23-8-2023
I'm still learning the in's and out's of Top Echelon. I'm fortunate enough to have some good...
I'm still learning the in's and out's of Top Echelon. I'm fortunate enough to have some good support from both the TE staff as well as other using I have made a connection with within TE.
Pluspunten
Top Echelon has a large group of professional recruiters that work together for the common goal of making placements. We share our candidates and jobs with other recruiters that works the industry I'm working in.
Minpunten
The only item I need some help with is a better way to track the date employees are placed in the company records. I would like to see a "last modified" date posted when a new person is added to the record without having to go to the people data sheet to find this information.
- Sector: Informatiediensten
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Big Biller Review
Beoordeeld op 12-8-2019
I run a small recruiting business and Big Biller has everything I need to work with and track...
I run a small recruiting business and Big Biller has everything I need to work with and track candidates, jobs and clients. I have been using Big Biller since 2008 and have been very pleased with the software, functionality and support. It actually has more features than I need but they are available if I ever want to grow my company.
Pluspunten
-Full Featured
-Integrated with Top Echelon Network
-Extremely Customizable
-Great search capabilities on anything in the database
-Ability to tailor the screen to meet my daily workflow
-New version is similar to older version so little retraining needed
-Great support from Top Echelon
-Has everything and more that I need to run my recruiting business
Minpunten
-The new version is running a little slower than the previous version