Top Echelon reviews

The features, customization, and dashboards are excellent.
BB did a great job creating software crafted by and for Recruiting Agencies. All the functionalities are centered on providing you data visibility and opportunities to manage and grow your pipelines and business.
BB continuously is upgrading features. The deployment and integration are easy.

So, far I have not found anything.
A cool feature to add could be integration to schedule interviews, video interviewing tools, and resume reviews with hiring leaders.

Simplicity in use of the software and applicant tracking.

N/A - overall it provides all the tools needed, but isn't dressed up as fancy as some competing software's which for us is not relevant but could be considered a negative to others.

Big Biller is a very user-friendly product. It has comprehensive functionality that leaves the statement, "I wish it did this" totally out of the picture.

The customer service is outstanding. I mean "Outstanding". They know their product, they always have an answer, they are patient with a string of questions, and they always get back with you if you email them questions. The help section is always the first place I go and generally, I can find answers there.

At the moment, I have no constructive criticism to give. :-)

Big Biller is a great product that is loaded with lots of features at a very reasonable price.
And I like that the software is designed in a way that matches my workflow.
I don't feel that I need to adjust the way I work as a Recruiter in order to accommodate the software.
Additionally - the developers continue to add features that not only make Big Biller easier to use - but also make the software even more beneficial for my business.
Plus Customer Service is excellent!

There is not anything that I dislike about this software.

This is an easy interface for non-tech experts. Easily keep track of all my candidates (I'm a recruiter) , write notes about every conversation, and use planner to set up future calls. I don't use the search function too often, but it's fine (esp. with some excellent customer service help!).

Honestly I have no reservations except maybe making the search function better for me, i.e. I'd like to be able to search any word in my notes about each conversation with a candidate.

The team at BB/Top Echelon is always trying to improve functionality and add new features. Data added to the platform is easily customizable and retrievable. Reports help track recruiter performance.

I don't use the email features because the graphics seem basic and I like to use advanced tracking.

It seems like it can help you get very automated, but I am having a hard time getting this thing up and running. The learning curve on this seems to be overwhelming. I need help, can somebody help me?

I am not sure, I am kinda lost here with it.

Big Biller is easy to use, visually appealing and it does everything I need in my recruiting business. Nothing fancy or complicated but as a single user I really don't need complicated. Great product !

Some of the analytics are hard to work , they also don't have everything I am trying to analyze. Certain other little bugs , like when sending an email to a candidate on a Job search- the one job I am trying to send doesnt populate ever and you have to actually manually search for it . One would think that its easy to fix but so far, no...

One of the best things about Big Biller is the amount of areas that are customizable. From access levels for employees to flows and systems.

There are some glitches in the system. Emails cannot be sent to any yahoo based email addresses, and this has been unfixed for some time now. Also, there are some areas that seem should be customizable that were overlooked, like adding options to the status of people. Customer service can also be slow to respond.

Big Biller is positively one of the best ATS software products on the market. They have made so many positive improvements and each month, more and more innovations. They are certainly the "big dog" on the porch when it comes to ATS.

I would like to see the ability for more third-party integrations.

I think TE has done a good job developing their software. But...there is so much information, it becomes more complicated to use. There is very little owner/manager PR contact. They need more targeted zone client development/training, which in turn should give them more referrals from present TE customers.
Corporate TE Zoom meetings to bond operations together, to get NEW and stragling customers to know each other and what they niche in so they can communicate better about their business day to day. I just met a great partner on TE that niches in IBM i-series ONLY. I had NO IDEA of this. We just stumbled into each other. I have matching skills//candidates for him. Would not of know this. So, instead of being a generalist, niche notifications can be very helpful to each other therefore MAKING MORE PLACEMENTS.

See above....plus MANDATORY TE resume submittal through and to PIPELINE....NO EXCEPTIONS... I am getting resumes as attachments only, expecting me to reply etc. etc. and then I have to input to my pipeline to manage. When you have alot of resumes being received the TE Pipeline management is very helpful IF people submit the resume through the TENetwork with NO exceptions.

Implementing it and the trainingEasy to work with

Hard to get other sites like LinkedIn hooked up to it

The software is user friendly and easy to use. There are many BB features that I take advantage of including, email tracking and client management. However, my favorite feature of Big Biller is Pipeline Management. When working on multiple job orders, it is easy to see where you are in the recruiting process (Inbox, Qualified, Submitted, Interview, Placement). It is customizable as well.

It may take you some time to learn all of the nuances of the platform. But I do not view this as a negative. With all software, there is a learning curve. Big Biller has very easy to understand online training, as well as regular online meetups to discuss changes and additions to the software.

Have been with Top Echelon for 30 years. Job posting is simple, and you can allow other recruiters on the network to repost your jobs. Their candidate database is also very useful.

There is not anything we do not like regarding the SW. If you are into analytics (we are not) you can crunch a lot of date with the network tools.

The price and capabilities are on par with some of the more expensive ATS options. It is easy to use and intuitive.

I would prefer more customized reporting options. Somewhat limited currently but better than a year ago.

Customer support and services. The software and support is top of the line and easy to use. We have been with Top Echelon since 2001 (I believe) and absolutely could not do our job as well if we were not part of this amazing network of recruiters. Job postings help to bring people to our website, and resume data base is amazing too.

Cannot say anything negative. They continually improve their products that make our lives so much easier.

Top Echelon has a large group of professional recruiters that work together for the common goal of making placements. We share our candidates and jobs with other recruiters that works the industry I'm working in.

The only item I need some help with is a better way to track the date employees are placed in the company records. I would like to see a "last modified" date posted when a new person is added to the record without having to go to the people data sheet to find this information.