Pluspunten
Qmarkets' famous flexibility has really impressed us from day one. Not only in terms of the platform functionality, but also in the approach taken by the Qmarkets team themsleves. The workflow requirements of our client were quite complex to begin with, and had to be adjusted several times throughout the process. However our requests were always handled quickly and professionally by the relevant team members. The support we received in ensuring the success of this project was second-to-none. As for features, the engagement tools really helped us to keep participation rates at a high, and the automated email alerts and reminders kept the whole team up to date. Reporting was also strong, with the team developing a custom dashboard to highlight our unqiue KPIs. All in all we have been very satisfied with our experience using this software, and would highly recommend other companies with mature innovation programs to choose Qmarkets.
Minpunten
While Qmarkets does offer project management functionality built in to the platform, for us it wasn't quite as powerful as our existing purpose-built project management software. However, Qmarkets was actually able to integrate directly into our PPM software so in the end we had the best of both worlds. Another downside was the mobile version of the platform which at times performed badly. However since our last project we understand that Qmarkets has released a new responsive version of the software which is optimized for use across all devices, including mobile.
Pluspunten
highly configurable software,
Easy exchanges with the Qmarkets team.
Listen to the Customer with reactivity
Minpunten
Regression of the software from time to time (related to upgrades?)
French translations that are not optimal
Thank you for your positive review Ronan! As one of our biggest implementations in France we've been very proud to support you in achieving your innovation vision! In our newer software versions, risk of regression has been vastly reduced across all of our custom platforms so hopefully this will no longer be an issue. Likewise, our latest self-admin tools now allow clients to adjust translations within the platform itself, helping you to fine-tune the system to reflect your preferred terminology!
Pluspunten
The software is user friendly, and allows companies to collect in a smart and fast way a lot of new ideas.
Furthermore, it's easy to manage the ideas.
Minpunten
I would like ALSO some statistics user-oriented and not only ideas-oriented.
Hi Sara! Thanks very much for taking the time to post this review.
We're happy to read that our platform has made it easy for you to manage your ideas. In response to the point you raised regarding user-oriented statistics, the Qmarkets platform does, in fact, allow you to generate them for a variety of activities. Via our reporting features, you can review KPIs relating to system access (visits vs. unique visitors), engagement levels (looking at different degrees of engagement for tasks and the percentage of overall engaged users), as well as performance and workload statistics.
If you'd like to find out more about how you can access and leverage these user statistics on your platform, or you have any other questions regarding Qmarkets' software, please don't hesitate to contact us. We wish you all the best with your future innovation endeavours!
Our collaboration with Qmarkets started few years ago and we are very satisfied with their work. Their platform for idea management helped us to generate great and valuable ideas from colleagues within our company. The Qmarkets platform was successfully configured to meet our precise requirements including security needs, visual design, gamification and scalability.
Thank you for your feedback Sara - we're glad that you've had such a positive experience using our software! It's been a pleasure to work with you and your company.
A large pool of ideas, allocation of valuable ideas, alignment of innovation strategy with action items
Pluspunten
Highly responsive, intuitive and effective content management and screening mechanisms, great gamification possibilities and very professional support team
Minpunten
Translation to Hebrew requires additional work and furthermore, some of the reports need fine tunning and adjustments
Qmarkets helps us generate and keep track of ideas, it provides us with a platform where our employees can collaborate on and discuss improvements, and it is an easy way to let employees that work in different locations brainstorm to provide solutions for business problems.
Pluspunten
The platform is fully customizable to your needs (workflow, look & feel, special requests, ...) and the team really thinks with you to provide you with suitable solutions. They are flexible and very quick to answer your questions or to fix problems
Minpunten
The Dutch translation was really bad.
We have just started to work with the software, so far we did not encounter any issues and the software is easy to work with.
Pluspunten
Qmarkets platform provides a very high level of customization that allows us to get the optimal tool for our needs. The customer service, both technical and commercial, is very competent and strongly involved.
Minpunten
The current mobile solution is not as efficient as the desktop platform.
I have been working with this software for the last 9 years in tens of projects in local and global organizations. the system supports a variety of processes, is highly adaptable and always "delivers"
Pluspunten
professional, vast possibilities, easy to configure
Minpunten
more content oriented than people oriented
The platform became a catalysts of innovation for all my clients. I was able to leverage it presence to nurture broad-based innovation and being fostering more creative and collaborative cultures. Early successful projects built moment among employees and leaders alike.
Pluspunten
It is a robust platform with all the functionality my clients need for running high impact internal and open innovation campaigns
Minpunten
Qmarkets have improved the look and feel for their platform over the years, so now the user interface is inviting and easy to use.
Pluspunten
Ease of Use and creation challenge
Ease of multi-national expansion
Scalability
Main actor of innovation platforms (Gartner source)
Minpunten
Adaptive design and no responsive (in 2015)
Difficulty turning the idea into a project because business teams are too busy with current operational tasks.
Thank you, because we received this feedback many times during 2017 we developed the new responsive which you can be upgraded to soon.
Pluspunten
Super easy to use. Great flexibility because of different available modules and Options. Can use the System in many different ways and UseCases, such as a Jury-Instrument, Brainstorming-Module or Idea-Tracking App.
Minpunten
Many featrures - sometimes I think there are too many of it... . But still because of the flexible set-up we can handle it very easely by adding and disable specific Features.
Pluspunten
We like the easy way to submit ideas, the collaboration between the management and fieldworker by using the possibility to comment ideas and the gamification approach.
Minpunten
Some workflows are working not that well and we have to do some steps manually. For instance, the function to forward the ideas automatically in the next stage is not working well, yet. But we are sure this problem will be solved soon.
Hi Eiko, Thank for your review! We're pleased to see that you've generated such great results so quickly with our software. I'm being told that the idea graduation issue you experienced was an isolated bug which has now been easily fixed. Hopefully you now have everything you need to continue delivering results for Schindler!
It encourage the company to work with this type of tools more and more, because the usage of this platform is bringing knolewdge, new ideas and approaches and the RD and MKT teams can create a collaborative work inside and outside the company for the creation of better and more atractive products for the consumer.
Pluspunten
Is a robust and scalable solution for open innovation
The platform is simple and easy to use
You can do anything overthere
This model has awaking the curiousity of other division inside the company
BIMBO colleagues can express and share their ideas
Minpunten
The platform can be improved by adding responsive design
The creation of categories can be better, instead of adding one by one
We can easily track ideas and progress of each idea's lifecycle.
Pluspunten
It's easy to use. Idea submission is short and to the point. Most of our new team members pick it up really fast.
Minpunten
Tracking the history of an idea can sometimes be difficult to follow. Especially when several people have been assigned to evaluate an idea.
Pluspunten
Its really easy to use and fairly intuitive, the team are really helpful and on hand to answer any further questions.
Minpunten
The introduction of the software was a reason to stimulate the generators of ideas and to change the behavior and culture of innovation, share problems and solutions and constantly seek opportunities for improvement.
Pluspunten
The software is user-friendly and matches the social media that many people are familiar with. It's easy to customize overall, even in the most complex changes thanks to efficient support
Minpunten
Absence of an updated app, even if the sowtware is completely responsive web design
It solved our problem ! to make colleagues publish their innovative ideas
Pluspunten
A brilliant team always listening and helping you. A multifaceted product, adaptable, customizable and ergonomic.
Minpunten
Nothing really : every improvement was possible very quickly. Perhaps some outputs, that were difficult for us to manage, but the team was always helpful
Excellent for brainstorming and capture of ideas for any kind of organization
Pluspunten
Flexible, excellent graphics management, easy to use, easy to customize.
Has everything needed to shape an idea
Minpunten
So far I do not find deficiencies in the software
Executed a few innovation campaigns in a few departments and got some excellent ideas.
Pluspunten
Look and feel, easy to use, encourages participation and collaboration, product team are excellent and very service oriented
Minpunten
mobile app is not fully operated and we did not use it as much,
Reports can be improved and provide more self reporting
Thank you kindly for this feedback - we¿re glad that you¿ve enjoyed such a positive experience with our software!
After receiving similar comments in regard to our mobile app, we¿ve recently developed a new fully-responsive UI which is instantly fitted to every device being used to view the Qmarkets platform. We are gradually rolling this upgrade out to all of our customers.
Pluspunten
Functionality, Flexibility and pricing are something we were impressed with when making the slection for our customer
Minpunten
NA. havent found any negative to comment as the product and thier teams have been very flexible and competent
Pluspunten
QMarkets' suite of technology solutions are interface friendly, customizable and very easy to navigate.
Minpunten
We are still in the implementation process, and thus far we haven't discovered any issues with the technology. It integrates very well with our product.
Pluspunten
very intuitive and easy to use, easy to implement, very good UX. qmarkets team are always available
Minpunten
in order the platform to fit our needs we were needed to change a lot of things in the platform and customize it
Pluspunten
Fast setup for a project, easy to modify, ease of use, team catches on quick how to use it. Simple to add users and generate results.
Minpunten
Nothing.