Premier reviews

Ease of use, drill down capabilities, reports and Dashboard.

sluggish when dealing with large amounts of data.

All modules are very user friendly, easy to navigate, the quick search feature works great and customized forms are very handy. Saves a lot of time in uploading data by using the template, history upload and setup. The job dashboard is excellent tool in project management. Timely response from the implementation team is added bonus what makes Premier a very good software , construction or corporate/owner companies.

Need improvement/enhancement email notification for invoices approval.

The amount of positive reviews online make it look like a quality "next generation" product for the changing construction industry.

Customer Service is very slow to respond to requests. Monthly, if not weekly server issues that cause our staff an inability to do their job for hours at a time. Closed Financial reports will change on Jonas side without knowledge to their team for why. When confronted with these issues the Jonas team is not responsive or understanding.

Very intuitive and easy to use with nice features

The Excel Add-In doesn't currently have all of the SQL tables available so it is sometimes hard to get to some of the data without doing Excel dumps directly from out of the application

Cost Transparency
Cost Tracking
Organization

Training - in person training would be better than the webinars

So far, the individual approvals for invoices, subcontracts, COs are all really great and have already streamlined a lot of clunky process we had in the past. It's hard to evaluate job costing and budget management since we don't have a ton of historical data in there for jobs yet.

It's very difficult to get it to integrate with our current estimating software. We're in the process of changing over, so I know it's only temporary

The budgeting and subcontract is something we need greatly. This tool is helping us get our budgets in line and mange our subcontracts better.

Did not like having to setup the journals. You had to set up General Journal, Sales and purchase. These are pretty standard so not sure why these need to be set up

1. Full service software
Jonas is a full service software that includes original estimates, subcontract creation, change orders, progress billing, T&M billing, RFIs, data management, and much more. Everything is included under one roof so instead of having to bounce back and forth between multiple programs we can access almost everything we need in one place.

2. 6 weeks of amazing training!
The training and implementation aspect of this software was excellent. The team is friendly, professional, helpful, and always willing to answer questions (and I asked a TON of questions) and help us figure out how to make Jonas work for our company. I really appreciated that they helped train us in best practices and showed us ways to improve upon our current processes. We loved having people to hold our hands and guide us through the process.

3. Organization
I really love the flow of the software and how well it organizes our jobs in an easy to use system. It's quite robust and takes time to learn, but once we're up and running I know we will be so grateful to be able to perform so many operations with the click of a button. No more hunting down important info in emails, printed documents, or computer files. We'll be able to access so much information in a short amount of time.

Learning anything new takes time and effort. There was definitely a lot to learn but Jonas emails us all of the training videos so we can access them at any time and there's a ton of support once we Go Live. We're a small team, so it felt like a lot of work, but that's normal with any new software implementation. If you have a small amount of employees, you'll really need to manage your work hours well so you can continue running your business and handle all of the training and implementation. We did it, and you can too!

Our trainer truly took the time to understand our business and individual requirements for each of our PMs & Accountants. We are a very detailed organization, and he was able to ask the right questions and get into the details that matter. Coming from AccuBuild – it was difficult to process CORs and link them to the subcontract. In Premier, everything is so automated!! It provides great visibility in your profitability and makes it easy for project managers & estimators to drill down into information real-time. Having this transparency is important to help us make more informed decisions. Best of all, it’s easy to use – even the PMs & Senior estimators love it and have adopted it. This is one solution that makes it easy to better manage your people and projects.

At this moment there isn't any thing we feel is missing from the software.

The interface is very easy to use. Our implementation specialist was very helpful and made the set up process very easy and always answered any questions we may have.

The software is quite complex so it will take a while to get used to.

We are currently in the training phase and are about half way through. I love that during training we have live webinars with the trainers and are able to ask questions and follow along in our test environment. Trainers are very knowledgeable and patient and the webinars are designed to be easy to follow along! The provided recordings of the webinars are a big help in going back and working in the test environment on your own afterwards. The webinars are followed up by one on one calls to discuss your company's specific needs and to dig deeper into specific areas; these sessions have been incredibly helpful and I highly recommend taking advantage of them. Coming from an environment that has done all of its project management manually, this is a huge conversion for us and based on everything we are experiencing during training, we made the right decision to go with Jonas!

So far in training, there isn't anything I don't like about the software, as we are still digging in and learning our way. Some modules are easier to follow along than others, although I think that has a lot to do with personal preference (I enjoy the PM training sessions much more than the accounting). I think for me my biggest frustration with the training is the scheduling of the webinars. As the person leading the conversion, but also having to accomplish my regular work on a daily basis, two back to back hours of webinars twice a week is sometimes difficult to manage and I find myself having to skip or leave early at times. If i could change anything it would be maybe to have a morning and afternoon session instead of back to back.

Speed, versatility, customer support, and friendly staff. When work/construction was scarce for our company, you took the time to help us come up with a payment plan. The reporting is amazing! You have made a lot of changes in regards to being “user friendly” AKA the ability to delete. Keep this going! Pending AP Invoice Report is also a great addition. I am grateful for your monthly webinars followed by the taped session to refer back to. Dashboard is fresh…love it!

On reporting such as the financial statement report we see -#’s different then we are accustom to. When the number is negative it shows in positive and when positive it shows in negative (with bracket). Can that be reversed? Since the new update I have posted some items and they don’t show up on other tabs unless I logout and back in (even after refresh) this has happened 3 times. When a change order is rejected its unable to be modified. I would like more opportunity to drill down into reports.

Jonas Premier has surpassed our expectations. Premier has reduced the overall time we spend on accounting procedures every month, allowing us to focus more of our attention on our customers needs, estimating, and selling jobs. There are many reports to make sure we stay on top of our AP and AR. Although we haven't started to use the Subcontract portion of the software yet, we are hopeful that it will streamline our subcontract agreement process. The Accounts Payable section is extremely easy to use, and with the Jonas Premier add-in for Excel, entering new information is a breeze.

There are still a few small things that need to be worked out, mostly ease of use features. Sometimes it can be a bit difficult to remember to post your work; for example, we pay bi-weekly, timecards must be posted each week, and then again at the end of the pay period. So, for a two week time period, I have entered and posted timecards on two occasions, but then after the second week is posted, you have to post the whole payroll period in a separate location.

Onboard training was excellent. Support for questions or issues after implementation is excellent. Web-based software so employees and owners can view and add information from where ever they are working. Plus backup is current and ME rollover is smooth and doesn't require lots of processing to accomplish. Lots of reporting options and owners find the information easy to locate and readily available for review as needed. Very intuitive to use once for day to day activities.

Lien waivers need improvement - difficult to use. Premier is in the process of updating this feature and we are excited for that to be rolled out.

The software has very robust workflow routing capabilities and can help companies transition to a paperless workflow approval process. Controls within Jonas are strong and there is a lot of ability to customize what each of the users can and cannot do in the system.
The implementation team is very helpful and responsive to questions/concerns. They work hard to address issues encountered and have helped to ensure that the transition process goes smoothly as possible.

The software is mainly geared to sub-contractors and not real estate developers. As such, Jonas currently lacks some capabilities which cater to developers (e.g. currently the Change Order report only looks at changes from the revenue perspective as opposed to the cost perspective). However, Jonas is working on addressing these issues.
Navigation within the system can be improved to increase efficiencies (e.g. being able to select multiple invoices within a batch to approve as opposed to doing one by one if you don't want to approve the whole batch, or not being constantly asked whether you want to save changes while you're still scrolling within the same module). Also, sometimes there are bugs in the system (e.g. not reflecting the changes that were made) but most of these can be resolved quickly by logging in and out of the system.

I especially like that there seems to be a function for everything I could imagine or want. Most of it I haven't begun to use yet but slowly I am learning more of it. The Premier help team is critically important in helping me learn the skills I want and need when I want them.

I also really like how Premier won't allow information to be entered without all the required information. Makes it very easy to not miss critical details.

I found the learning curve steep, especially with respect to how the program "thinks". The trickiest part was understanding how information flows through the system.

The newly released Premier is very responsive; crisp and quick, with drill down capability throughout. We have yet to fully use the capabilities of the software.

Although all of the data is accessible via Odata and can be formatted and reported in unlimited ways, I'd like a few additional canned reports.

The ability to drill down to trace transactions. How it is intuitive to project managers to manage their budgets and cost controls seamlessly with the accounting team.

I really wish that there was a notification function as it relates to new AP and POs to be approved.

Jonas Premier really does a good job integrating all facets of the accounting and project management sides of managing your construction projects and presents it in a clean, intuitive cloud-based software. The training process, though extensive, truly is great and individualized so that you can tailor the software to your needs. The one-on-one experiences with the support staff is great and they really do listen and actively address any questions or concerns that arise. In terms of how it streamlines our management and accounting process, I couldn't be happier. We get more done by doing less, with less opportunities for errors and greater opportunities for managing costs appropriately. I'm excited for how this software makes us a more marketable and efficient company overall.

Training is a bit time-intensive; but on the flip side of that I really do believe their training is great in that they really do want to make sure you know what you are doing before you "go live" in their software. One perk of Premier is that most of their costs are paid all upfront; however we were a bit blindsided with some recurring costs that we thought were included (i.e., mobile app use, sub pay app, etc).

The like the Job Dashboard very much. It gives you a quick view of your job to see the progress and status of each stage. Also I really like the Estimate upload feature because it makes creating subcontracts, purchase orders and change orders with a simple click of few buttons. Also the AIA Progress Billing process and T&M Billing process is very easy. Again with a click of a few buttons the AIAs and AR invoices are created with all supporting documentation attached and tied back to subcontracts or purchase orders. Also if AP or AR invoices need to be reverse the process is very simple again with the click of a few buttons.

I found the company logo upload was not as easy and it should have been. There is no way to really edit the existing company logo. Also the check formatting has been a challenge getting it to line up correctly. So over all the forms creation is very time consuming and not an easy as it should be. Also setting up role security for users is not as simple.

1. Logical sequencing of menu items
2. End to End consistent user interface
3. Excel training program
4. Committed and customer focused client support
5. A robust document management system

I would love to see:
1. Complete glossary of all field headings used in all forms and reports
2. A user driven Report Builder that allows the user to pick and choose various fields, make choices for filtering, grouping, sorting and totalling data, enabling them to design their own reports

It is fairly easy to use. I like the training seminars and how frequent they are.

Lack of SOX compliance or access to change logs and other detailed reports that would make the software SOX friendly.

It is a very trouble free system to use most of the time, Jonas support team as been helpful during our difficult times with the system.

Having trouble with reports and providing what my supervisor needs on some reports and not having descriptions on those reports. Also, when needing to change the distribution of an invoice is not simple and easy as it should be, we need to reserve the invoice completely and re enter it with the correct distribution.

The reports in Premier are amazing and very easy to use/understand. It's so easy to access information by vendors, by project, by account! They have drill down features on their reports as well which makes it easy to keep track of where you are with a project. I also really love the Job Dashboard. This dashboard allows me to keep track of compliances, retainage and AP for my job.

We initially did struggle to bring over some of our information per project. It would be nice to be able to easily adjust opening invoices.

It is a very robust system - there is great value for money given what the software can do for the cost. The progress invoice application system provides great reports. Great integration between Job cost and GL.

Some times it hangs and have to shut down and come back in. Get some weird error messages sometimes. Best then to shut down and start over.