Spendesk reviews

Spendesk

Bedrijfsuitgaven kunnen heel gemakkelijk zijn.

Totaalscore

4,8 /5
(209)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,6/5
Gebruiksgemak
4,8/5
Klantenondersteuning
4,6/5

97%
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209 reviews

Nicolas
Totaalscore
  • Sector: E-learning
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

I have been one of the first customer of Spendesk, saved me a lot of time and mistakes

Beoordeeld op 15-5-2018

Time saving, seamless approval workflow, team management, Xero integration

Time saving, seamless approval workflow, team management, Xero integration

Pluspunten

Superb UX, Analytical coding, greatest Xero integration ever, no more corporate credit card, no more credit card reconciliation + I can empower my teammates and make them responsible for their budget + I am in control of my expenses without spending too much time in painfull approval workflow.

Minpunten

I want to use it for all my subsidiaries
OCR please ?
A dedicated email than I can use to forward my receipts directly to the solution would be great too

Antwoord van Spendesk

Thank you Nicolas for this review! We will get in touch with you to make sure that all your subsidiaries can use Spendesk.

Ken
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Happy to recommend

Beoordeeld op 16-4-2019

Pluspunten

I have to say that I have been nothing but impressed by the Spendesk platform since we implemented it earlier this year. Tracking credit card expenditure was a manual painstaking process for us until we introduced Spendesk which involved chasing receipts and manually deriving accounting entries from a spreadsheet. I now have control and visibility across the business of the entire spend and am confident that I have the back up and approval processes for it in one location. You have managed to develop a cross platform UX that is easy for the user and the finance team alike and the reporting capability is second to none. I have no hesitation in giving a top rating and have since recommended it to other finance professionals.

Minpunten

If I had one suggestion it would be that the lead time of the physical cards is far too long and the cards themselves should be contactless.

Antwoord van Spendesk

Thank you so much Ken for your amazing review!
We are working right now in decreasing the time of the plastic card delivery and the contactless card is on its way. Stay tuned... ;-)

Geverifieerde reviewer
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 201-500 werknemers
  • Maandelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Spendesk, just ok

Beoordeeld op 20-9-2022

Pluspunten

It gets the job done and is usually reliable

Minpunten

It only gets the job done, missing some bells/whistles/features to make it better for users

Pauline
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Absolutely amazing tool to manage you team spendings

Beoordeeld op 15-7-2016

We implemented Spendesk as soon as we heard from them for my compan Hivy.
Hivy is a Saas helping...

We implemented Spendesk as soon as we heard from them for my compan Hivy.
Hivy is a Saas helping Office Managers to answer every employee needs.

What was the problem I was facing at Hivy? Well few corporate cards, not enough agility in the team when we needed to buy stuff online.
Spendesk was the perfect tool to make my team move faster.
I used Spendesk's product since the beginning - I love the fact that each time I have a question on the product, they quickly get back to me and do whatever is needed to solve my problem.
That's what I call customer support :)

Pluspunten

Best customer support <3
Very smooth and user-friendly design
Custom Approval flow which is great when you go on vacations - you can really delegate the payment validation.

Minpunten

Cannot be used with existing corporate cards.

Antwoord van Spendesk

Merci Pauline :)

xavi
Totaalscore
  • Sector: Sport
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Easy and amazing finance administration tool

Beoordeeld op 8-10-2019

Pluspunten

The fact that i can scan my receipts and upload them directly from the phone. Having a Visa credit card that links directly to the app and i don't have to use my personal one.

Minpunten

There are too many approvals needed for every single operation

Antwoord van Spendesk

Thank you Xavi for your nice review. Concerning the number of approvals, it might come from the expense policy of your company. Feel free to contact our success team if you have any question about the use of Spendesk.

Thibault
Totaalscore
  • Sector: Internet
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Wekelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Manages accounting better than other pieces of software!

Beoordeeld op 18-6-2019

Pluspunten

Spendesk allows me to pay in a B2B environment, while having full visibility on realtime spending and accounting at the end of the month!

Minpunten

I wish I had known before that I could connect Spendesk with my accounting software: I would have saved so much time!

Rene
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

SaaS business review

Beoordeeld op 8-3-2022

Positive, as said gives me a quick overview. the team with access, can also easy upload expenses...

Positive, as said gives me a quick overview. the team with access, can also easy upload expenses and i can approved

Pluspunten

Easy to use, use friendly, gives you quickly overview and control of spending's

Minpunten

For now not sure, as we are growing and implement new ERP system, so maybe in the future we could have

Jonathan
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Never be stuck waiting for the company card

Beoordeeld op 4-8-2019

Easy to use, super efficient, and keeps everything tidy (approval requests are logged, receipts can...

Easy to use, super efficient, and keeps everything tidy (approval requests are logged, receipts can be attached to each expense, cards are issued for a specific vendor and with a maximum payment limit).

Pluspunten

Every expense incurred by the team can be sent for approval, approved, and sent to the vendor instantly.

Minpunten

Certain vendors decline prepaid virtual cards, meaning it's back to the old hunting down the company card game.

Antwoord van Spendesk

Thank you so much Jonathan for your great review. We are indeed aware that some vendors do not accept our virtual cards. But we are looking to end this issue shortly. Have a nice day!

Jules
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Useful

Beoordeeld op 8-10-2019

Pluspunten

Intuitive, practical, incredible support.

Minpunten

Chatbot is always displayed even if I don't need help

Antwoord van Spendesk

Thank you for your great review Jules!

Geverifieerde reviewer
Totaalscore
  • Sector: Human Resources
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great solution

Beoordeeld op 30-11-2018

Pluspunten

Easy way to manage all the payments, you can change your cards like a pro.

Minpunten

Sometimes I need to change the amount credit allowed in a card, but once it's created, you can't change it.

Antwoord van Spendesk

Thank you for your review.

karim
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Easy, Painless, Efficient

Beoordeeld op 22-10-2019

Pluspunten

- Easy to use
- Intuitive
- Easy to manage user accesses and spending policies, to avoid creating complex procedures
- Easy to upload receipts (email address for automatic matching of invoices, native app for pictures etc.)
- can integrate with accounting

All in all I think spendesk allows us to gain time and control over many administrative tasks, enabling us to focus more on our business.

Minpunten

- Sometimes the plastic cards fail without any reason at some shops, this is a problem because it blocks us to buy things when we need them the most (ie at the cashier of a shop). But the CS team helps fairly quickly and solves the issue.

Kim
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great office management tool

Beoordeeld op 2-7-2019

Pluspunten

Ease of use and speed of customer support response and help

Minpunten

Sometimes the cards take a few minutes to load. Also the log out time is very quick meaning you can't stay logged in to your account throughout the day.

Antwoord van Spendesk

Hello Kim, thank you for your great feedback and nice review!

Nicholas
Totaalscore
  • Sector: Consumentenelektronica
  • Bedrijfsgrootte: 201-500 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Best Tool for Consolidating Company Spending

Beoordeeld op 10-7-2019

Pluspunten

Spendesk has been invaluable in making it easy and straight forward to make company purchases. Setting up purchases is quick and painless, and if managed correctly easy to track all of your spending and invoices.

Minpunten

Would maybe like an option to create a department card which can be used multiple times but still has the limits and tracking capabilities, but which doesn't fall under the subscription use case.

Antwoord van Spendesk

Thank you Nicholas for your nice review on our product! And be sure that we took your feedback concerning department card into account. Have a nice day.

Lucille
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great tool to manage company expenses

Beoordeeld op 10-7-2019

Pluspunten

- No need to pay first and expense later, you can directly use Spendesk virtual credit cards!
- No risk to forgot about sending the invoice to the finance team, Spendesk directly sends you a reminder
- You can generate recurring credit cards for recurring expenses

Minpunten

- Some companies or website don't accept virtual credit cards (but really few of them)

Antwoord van Spendesk

Thank you so much Lucille for your great review. We are so happy to help you better manage all your business spendings :)

Clemens
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Solved our problem with missing receipts

Beoordeeld op 24-11-2020

It is a great tool to manage expenses of your colleagues and providing them with budget without...

It is a great tool to manage expenses of your colleagues and providing them with budget without missing a receipt.

Pluspunten

-No missing receipts anymore
-Easy management of expenses
-Easy management of subscribtions
-Virtual credit-cards for purchases

Minpunten

-Seems to have different functionality on app and on the web app which can be confusing in the beginning.

Antwoord van Spendesk

Thanks so much for your review Clemens. We're glad you're catching all those receipts!
- The Spendesk team

Daniella
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Loving Spendesk!

Beoordeeld op 8-3-2022

Pluspunten

Spendesk has a strong UX, making their software a breeze to use. In a couple clicks, I can submit requests for reimbursement, add my receipts, get a virtual card, etc. I love how simple the platform is. It makes my job a lot easier!

Minpunten

I can't say there's anything I dislike about the software. It meets all my needs and more.

Megan
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The simplest way to expense!

Beoordeeld op 14-5-2019

Great!

Great!

Pluspunten

The app on this and the way you can instantly upload the receipts make this so much easier! Better than complicated spreadsheets and weeks of waiting before, Spendesk makes it so easy

Minpunten

Only con is that my card doesn't have contactless but I understand the new cards do.

Antwoord van Spendesk

Thank you so much Megan for your amazing review. And yes, the contactless card are coming...stay tuned!

Joshua
Totaalscore
  • Sector: Computersoftware
  • Bedrijfsgrootte: 11-50 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Forget updloading receipts, just take a pic

Beoordeeld op 27-11-2018

Simplicity with a potential to be too good to be true

Simplicity with a potential to be too good to be true

Pluspunten

As a sales manager, I travel all the time, and a week of tickets can be a real pain to upload on any platform regardless of its friendlyness. What I love about spendesk is that you just got to take a picture of the payment, by the time you receive the printed ticked you usually have received the nofitifcation in your mobile.

The next level would be to just forget the receipts.

Minpunten

I need a defult for my expenses, as they usually revolve around the same possibilities, so that whenever i had to change anything, i could just modify the default option.

Antwoord van Spendesk

Thank you Joshua for your very interesting review. We will take into account your needs to improve your use of Spendesk!

Celine
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

My easy Life with Spendesk

Beoordeeld op 21-7-2016

With employees of 13 different time zones, manage their needs and expenses were a puzzle..
and 3D...

With employees of 13 different time zones, manage their needs and expenses were a puzzle..
and 3D Secure, sending SMS to our CEO who wasn't necessarily available to transmit me the codes ... I was pulling hair. Now the life became easy

Pluspunten

automated management, delegation and approval by setting dedicated team.

Minpunten

Some websites, not much, doesn't accept virtual card

Antwoord van Spendesk

Thank you so much Céline for your time and your review!

Catherine
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Drivy - Catherine La Branche-Chabo

Beoordeeld op 21-7-2016

Use both online card and plastic card. Both are very useful to me. It allows me to stop using the...

Use both online card and plastic card. Both are very useful to me. It allows me to stop using the usual Business MasterCard.

Pluspunten

Super easy to use, save us a lot of time, hurray for the copy-paste option!

Just really convenient to clic on a button when I've reached the limit of spending.

Antwoord van Spendesk

Thank you Catherine for spending time on giving us this great review!

Thiemo
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Excellent product that makes a messy, old-fashioned process truly digital and efficient.

Beoordeeld op 3-9-2019

Very reliable, solid product.

Very reliable, solid product.

Pluspunten

Software user interface, easy of use. End-to-end, very well though-trough experience and features.

Minpunten

Heavy pricepoint for smaller companies like us.

Antwoord van Spendesk

Thank you Thiemo for your nice review. All the team wishes you a great day!

Rhodri
Totaalscore
  • Sector: Facilitaire diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Great product

Beoordeeld op 22-10-2019

I'm spending less time filling in forms for credit card spends, scanning receipts and chasing...

I'm spending less time filling in forms for credit card spends, scanning receipts and chasing invoices.

Pluspunten

Ease of use. Easy to keep track of payments and receipts. More secure than using a normal card.

Minpunten

Can't think of any.

Geverifieerde reviewer
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Easily to adopt!

Beoordeeld op 10-9-2019

Tackling daily expenses with ease!

Tackling daily expenses with ease!

Pluspunten

The overall speed and straightforwardness of handling on a daily basis expenses as a field commercial.

Minpunten

The fact that Firefox doesn't handle the software?

Roxana Georgiana
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Easiest way to track spending

Beoordeeld op 14-10-2022

Pluspunten

I used this app on a business trip and it helped me to track the spendings. The app is intuitive and with a nice design, I liked that I didn’t used my own money because the company card was added to the app.

Minpunten

Seems that there are no analytics available on the app, but overall I have a good impression.

Camille
Totaalscore
  • Sector: Vervoer/over de weg/per spoor
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Maandelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Awesome tool, giving a lot of freedom (and control at the same time) to many teams!

Beoordeeld op 9-1-2019

Pluspunten

Super easy to use
Super smart, they thought of all the annoying details you go through when invoicing, pay, or have small orders.
Save so much time!
Fun emails, makes you commit and wanna use the tool!

Minpunten

I have nothing to say as a cons, really.

Antwoord van Spendesk

Thank you so much Camille for taking the time to give us such a kind review!