Vincere reviews

We were using Bullhorn before switching to Vincere. Bullhorn was decent but it wasn’t keeping up with the latest technologies as fast as it needed to. It was starting to feel like a legacy system. By contrast, Vincere are investing massively in the latest tech and it shows. They launched 6 years ago- so it’s product which is mature enough to have a bit of depth to it, but which is also built on the latest frameworks.
-For me, as a business owner I want a platform that is going to help me grow. In terms of measuring activity levels and KPIs, Vincere makes it super easy to see what is going on inside my business. Also, this is a system that my consultants love using. That’s critical.
-Data Migration: I migrated records across from my previous system (Bullhorn). I’d been dreading the data migration but it turned out to be pretty painless- the Vincere data migration guys managed the whole process and the end result has been great.
-Website stack: We decided to use the Vincere Instant Job Board and Candidate Portal on our new website- and saved ourselves the time and expense of developing our own job listing page. It looks great and saved us the hassle and expense of paying a web developer to design this for us.
I’d highly recommend taking a look at Vincere. Since we implemented Vincere, our quarterly billing rates are up 30%. That’s, ultimately, what you want from your CRM/ATS- increased efficiency, speed and revenue. Vincere delivers on these fronts.

I have been using Vincere for about 10 months now and we have found the CRM to be very fluid and easy to navigate. Offering recruitment professionals what they need and easy flow charts that lead to more billings. Overall for a fairly new software company, I have found them to really understand what recruitment is all about and more importantly, have a good back-end support team. Having worked with many global CRM companies before I can comfortably say that Vincere offers a lot for its price point and have not regretted taking this journey with them. I really like the service integration partners they have with the system.

Although Vincere is very good in many areas there are a couple of annoying things that most standard CRM's have. The main point for me is that you don't have the ability to merge duplicated contacts or candidates records. This has proved a real challenge when we migrated our business data across from the previous CRM company. Not being able to clean up our data manually is a real flaw and I hope the Vincere team can spend some time working on a solution for this. If I am honest there are still a few tweaks that the back-end team are working on which will be brilliant when sorted out but overall I am impressed with the system to date.

They have a lot of functionality and really, really good marketing

All the functionality they have only works to a certain extent. There are certain bugs and roadblocks that they aren't able to fix - instead they keep adding useless features like Apple Watch integration. All the best features in the world are worthless if you can't actually use them due to their sloppy integration. The system is NOT fully customizable (even though they keep claiming it is!). I came from Bullhorn (going back again) and would estimate the Vincere system is customizable to an extent of 10%.

We're a 50 person agency in sydney and were using the salesforce platform before discovering vincere. Salesforce was okay, it did the job, but wasn't anything phenomenal by any means.

The user interface was hard to understand and there was like a million different things all opening on the same page, it just wasn't very intuitive and caused lots of headaches for the users. An other thing was the search feature was consistently delivering inaccurate results. An example of this would be when you run a search maybe 50 or so results will appear, then when we ran the identical search 2 minutes later, 5000 results would appear, why!?

We're loving using vincere so far, it feels fresh and user friendly, it's big on functions but really easy to navigate around and is actually really intuitive compared to salesforce. The search functions built into Vincere are awesome - we love the ability to search locations based on the Google geotag, this is super clever!

If I'm honest at first we couldn't get the hang of the chevrons ats/crm view as it was really different to what we were used to.. but now we know how to use it properly we cannot get enough of it. Our consultants love it and it's a fantastic way to view the entire ats/crm data without running a search. We can see real time numbers and instantly see which leads etc need be actioned, it's great. Another one we love is the live list when sending candidates to our clients. This is a great little fully brandable feature.

We don't like that vincere opens lots of new tabs but i've recently been informed they're changing this to reduce the number of tabs that open as a result of customer feedback. Its a bit of a picky thing to whinge about it but I think a few people in our office will be happy to hear that it's being changed.

One great thing about the guys at vincere is they do listen to customers and develop the product alongside customer requests where possible - this is really important to us as a business and it's been great so far. Looking forward to the journey ahead.

I've used lots of different legacy systems in the past and none of them compare to Vincere... not even close. We have fully immersed our business processes into the whole Vincere eco- system and it's definitely paid off.

There's too many standout features to list here, but our killer favourites are:
- The sophisticated analytics suite, allowing us to track our processes with over 50 dedicated dashboards

- The planner is very powerful, it allows us to view my team's daily planners, oversee individual user tasks and eliminates the need for me to constantly chase them.

- The candidate pipeline tracking functionality works seamlessly.

- Email templates are outstanding over 80 dedicated email templates linked to system actions.

- Customer support is great always give that personal touch. We really feel like a valued customer and that these guys clearly want our business to succeed and grow.

In summary, the whole experience using Vincere daily has been a breeze. It's so intuitive with a fresh user interface and although functionality is advanced, the system is light and simple to use. Vincere requires little training to get set up and using the system correctly - this is a huge value add to us to be live, trained and using the system within a week. Previous systems have taken months of wasted time and resources to even get set up.

We recently started using the LiveList client portal, which is getting good feedback from our clients already. Such a clever way of working with clients, we have made the LiveList part of our standard pitch for new business or to sell retained work. I also like pipeline and forecasting element is brilliant. Really clear and easy to understand. The LinkedIn integration is brilliant too.

I think it is important that Vinny (as we call it) is independently owned. Other systems out there- the Bullhorns and SeekAdders- are either owned by PE firms or job boards. I like supporting a firm which is owned by one of us, recruiters. Plus I know exactly where all our data is held.

Not much tbh. They do a lot of releases though so I'd say one negative is making sure we're using all the new features.

We discovered the new kid in town, Vincere, after being with Bullhorn for 8 years. Bullhorn was okay, but it just does not compare to Vincere, it really doesn't. No where near as many features and functionality and the system was starting to feel very old and dated.

Vincere is innovative, intuitive and it's generally got us excited as a team. It's going to allow us to grow our business enormously in the short-medium term.

Absolutely love the various searches built into Vincere - you can run advanced, Linkedin and Indeed searches in one click which instantly gives us relevant results (and more importantly shows how many results for each category - Bullhorn couldn't show search results number which was annoying to say the least)

The ability to parse candidates into the system is super easy, saves us a lot of time and the ability to bring candidates/contacts straight in from Linkedin is Cracking!! The whole team have treated us really well since signing, the support team are fantastic and respond to any questions more or less instantly and we always get follow up calls from them... it's just unimaginable service - I did read this before I joined on this review site actually but you really have to see it to believe it.

We’d like to see more customisation on the candidates summary pages, you can add custom fields here but a little interface customisation would be good. Although, the guys at Vincere are open to feedback from customers so i’ll submit as a feature request!

We moved onto Vincere earlier this year and the explosion in productivity from my team has been insane, when compared to the previous platform (rival database provider).

There is a significant list of additional modules to tailor a product for your business and the customer support has been second to none (infinitely better than), rather than just accepting all the extra functionality that an Executive Search firm like ours does not need.

The quality difference is significant; user interface is great, quick response rate, usability, logic and extra functionality.

While I appreciate it's not a small project to change providers and is cost prohibitive for some bigger firms, if you quote #Wellsysentyou then Vincere will knock 50% off their standard onboarding charges or give you free access to their APP for a year (that doesn't apply to any other discounted rates).

We cannot recommend this product highly enough.

One of our data imports was in JSON. Tech didn't like the format but we got around it after a few chats and they imported the extra dataset for 50% discount.

I'm not using Vincere to it's full potential yet but from what i have seen it's tremendous, it's a big big system with lots of functionality and so many nifty features that make my daily processes so much more efficient. Things like seha linkedin tool, live lists, searches, mobile app and even just the workflows for my contacts and candidates in the crm are great. It's very easy to follow and manage everything on a daily basis.

The guys have recently started vlogging where they share tips and best practice via linkedin and email shots, I like these a lot, they're a good way to catch up on new features as the product is always evolving.

I really get the sense that these guys genuinely care about their customers and are always following up with emails, calls and free training sessions to make sure we get the most out of the product. There's also free weekly customer webinars and now the video teasers up on linkedin every few days which makes the overall support function tremendous.

The system is so big with lots of capabilities, i'm only using a small part of it right now but definitely need to explore more in the future. Sometimes it can be easy to get lost in the system (as it's so advanced) but the support team are great at providing training on specifically what's important to me.

We use Vincere as our recruitment database and have since we set up GPS Return. Some of the pros:
Customer Service - efficient, effective and personal.
Continuous updates and improvements - the system was relatively basic when we first signed up but now, with its LinkedIn integration, job portal, candidate portal and mobile app it is a market leading product.
Easy to use and navigate - much more straight forward than Bullhorn or Bond Adapt. Loaded with features but easy to use.
Customisable job portal - this changed everything. Suddenly have a professional and sleek looking job board that integrates with both our website and the database seamlessly.
Value for money - enough said. It is an excellent portal that is cheaper than most.

Built and run by helpful engaged knowledge people who get it. They've clearly walked the walk and are genuinely passionate about creating a really useful ATS that all the team are delighted to use. Vincere already has lots of smart features, its reliable and seems to be a pretty well thought-out product. I particularly like their focus on interoperability with other apps, allowing us to create our own integrated system that is truly the hub of our business. Its great value for money and saves our growing agency at least one member of staff compared with our previous system.
Vincere senior team are accessible and issues are promptly dealt with courteously and generously.
Searching is fabulous - best in class. Also love the integrated CRM and ATS included as standard.

We moved to Vincere a year ago and perhaps the importing process has got much better. Migration from the devil you know system takes quite a bit of time and effort. It'd be wonderful if Vincere could fully import all the history from the previous ATS in an automated and thorough manner.

Love love love the LinkedIn tool, it's amazing! cannot tell you how much time it saves us as a business. There's too many features to list here but we love the various searches, calendar, talent pools, ability to mass email everyone, email templates, basically everything, we love using it. We used Zoho before discovering Vincere and to be frank it was ridicolously appalling. It got to the point that Zoho was so terrible we simply used it as a storage facility and didn't use any of the features because you have to build them all yourself which is too much setup when trying to run a business AND to make matters worse, whenever we tried to get support, the call centre was outsourced and the advisors were useless.

With Vincere, it's all ready to go straight out-of-the box, it's a dream. Plus the support are brilliant, they've got an office in the UK and the team are really responsive and always willing to help. It's been brilliant so far.

The only thing I can think of is we'd like to see some more customisation on the job board but we're currently in correspondence with the support team in relation to making this possible so fingers crossed.

I am by no means a database freak but this is a system that I am really enjoying. My friend, who also has a recruitment business, recommended that I switch from Bullhorn to Vincere and I haven't looked back. In fact, we frequently text each other and say how glad we are that we moved off of Bullhorn to Vincere!
Vincere is a system that's just easy to use and get your contacts and candidates in to quickly. I actually use this system day to day to track jobs, metrics, use with LinkedIn. Compare this to when I was using Bullhorn....I only used to log in every 3 months and that was to change my password!
The Indeed search function is great- you can search the Indeed database directly from inside Vincere, gives you access to candidates that you'd miss if you were working on LinkedIn or Seek.

I'd be hard pushed to really pick at anything negative. It would be good to have additional search filters on the Indeed search function. Overall, I am a very happy customer.

We were previously on Placement Partner - lots of features but not at all user friendly. It took us about 6 months to get to grips with it and learn the system to it’s full capacity. We then came to a point where we needed a system that was more intuitive, efficient and easily accessible. We were also looking for a system that could also help with branding.

Vincere is like a smartphone. You don’t have to be an IT specialist to get it - the basics are there you’ll know how to use it just by playing around the system - extremely intuitive.

Everything is also quicker with Vincere, this especially so with the parsing of CVs. With Placement Partner, it took 15-20 mins to create a new candidate record with full details, but with Vincere, it could achieved in 3-5 mins. We save about 10 minutes on average for each CV, and have gained an extra 35% more time.

Other features we appreciate:
Talent Pools - I like how easy it is to search and ‘throw’ candidates into custom groups for future use
Color-coded system - the colors really helps to keep you on track and pushes you to finish the work you have
Easy to track & trace info: for example, when you submit a candidate to jobs , you get a full history of where the candidates are & to which jobs they were submitted to - reduces asmin time for us significantly

No obstacles with the system so far. Vincere is still a new system to us and there are a lot more features to explore.

We'd previously been using RDB Pronet. The problem was that none of my consultants ever used it. We are 10 consultants sitting across 2 offices in Scotland and England, but we plan on growing in the next 12 months. For me, user adoption is the #1 thing I was looking for in changing systems.
So many of these platforms either focus just on perm and search or exclusively on temp/contract. I like that Vincere really does nail the temp recruitment workflow. The fact that it comes with TimeTemp for integrated timesheets and expense management is great- it's another cost-saving and it's one less integration to think about.
The proximity search feature is super-visual and fast to use. Seeing all our candidates on a map view in relation to a vacancy is ideal for how we run a quick search across the database. Being able to shortlist and send directly from a map view is ideal for my consultants.
I decided to redo my website at the same time as upgrade our internal systems. The Vincere open API v2 allowed the web designer to create our new website with professional job interaction, plus it comes as part of my annual plan package. The support from the Vincere team was responsive throughout.

Vincere allows us to store multiple documents for candidates which is a great way to keep everything in one place. These documents can be anything from resumes and cover letters to Passports and compliance documents.

The workflows are great and we can really easily see outstanding jobs/candidates/applications in one place. These can then be filtered by teams, consultants, companies, etc.. it's very powerful to have built into the product.

Customer service here is fab, we're treated like partners and always get detailed responses to our questions and help tickets. The issues/questions we have are always dealt with fast and efficiently.

To be able to find and or change job title from menu tab- I would love to be able to click on the Job and it link to the place where I can edit this. Many candidates use different job titles and I have to edit them.

Auto correct on emails would be good to see. Only in subject bar on right click but not on body of email.

We have a problem with our logo being too big for emails but the team are currently advising me on the best way around this.

Constantly improving - updates roll out regularly.
Usability
Excellent search functions
KPI's and analytics are fantastic

Support can be a bit on the slow side but still within their SLA (I like immediate!)
Other cons that we might have had do seem to get sorted in the long run with updates and new releases (e.g. merging records used to be impossible, now after the latest release it is a breeze.)

Nothing
Person in support was a nice guy, but only so much he can actually do with this system

It is cumbersome, clunky, counter intuitive and required 3 - 5 + times as many clicks for most actions compared to Jobadder
Search function is terrible (you need to type in exactly "John Smith" to find John Smith, wont bring up matching results to partial searches like "John Sm " like any other software.
Cant send SMS out of database. Cant send standardised email templates. Logging call notes and left messages cant be done satisfactorily
Cant save job add templates. Cant receive email notifications for new job applications or other actions.
You will end up wasting 2 hours a day in this system as opposed to saving time
Avoid and move to Jobadder
Its probably ok if you are moving fromBullhorn as that was terrible when I last used it. But if you are considering moving from JA to Vincere, do not proceed, it is a disaster

I like that we can search our candidates profile by the Keyword that are written on their CV (world or pdf file). We're a big agency with over 300 consultants so there's a lot of candidates in the database meaning the search is an essential part of my day to day and it's great, makes things more efficient.

I would love to see more clean and updated data on Vincere.

I have seen so many duplicated accounts which may be written with slightly different spelling, but they are the same account. That confused me a lot. When everyone can create new account by themselves. This creates duplicate junk on the system.

When move candidate stage from “sent” to “1st interview”. I expect this automatically pop-up on my outlook calendar and remind me but it’s apparently not. I think I already linked my email with Vincere. But sometime it does.

What a bunch - proud to have lot their Middle Eastern cherry with us. Watching them flourish in capabilities has been fantastic. Always there to help when needed which is just gold. Open to suggestion and far better value than the other bull on the market. Keep up the great work guys and never step away from the old school customer service. . you are a dying breed.

This is a good question. My only dislike with Vincere is not having bought shares in Vincere...&. Marmite

This is a system that is easy to use, is always evolving and has the best Search I have ever tried. Works really well on mobile, does all the basics really well. I also love the scheduling interview function. I moved from Bullhorn and it drove me crazy how I could only log - but not actually schedule or reschedule- my interviews. Vincere does this piece really well.

Nothing so far. Dealing with representative and their support team has been the Vin-cherry on the cake.

I can get to candidates, jobs, companies very quickly and cross reference them all. I can also contact multiple candidates at once, which is an extremely useful tool. The functionality to be able to bring people in from linked and "parse" is genius and saves us a lot of time.

The only constructive feedback I would give, is it can be a little buggy at times and some "simple" aspects don't work properly. For example, you cant save a logo to a client file, but can on a job file (it just wont save).

Another example is that when is a client screen, you cant click into another screen without closing it down. This isn't functional, it is just a bug and will easily be fixed.

I think Vincere is a fantastic platform. They recently made changes to the UI and it is great, really clear and I’m really enjoying it. I use the system every day so when changes like that happen I notice straight away and this was a great change. As a whole Vincere is an amazing platform, very accessible and really easy to access all the data.

The only small thing I would want to change is to not have to wait 3 hours for the stats to refresh, but this is one tiny bad point amongst hundreds of good features!

I really like that you can make notes on every applicant and client – we have a large team here so this helps stop all the consultants reaching out to the same people by making it clear who has already phoned them. I also really like that I can send jobs to candidates through Vincere – it means we have a clear record of what contact has been made, and a log that we have permission from the candidates to work on their behalf. Overall Vincere is great, I have worked in recruitment for 13 years and this is the best program I have used. I would definitely recommend.

There are lots of software updates that come regularly from Vincere, and I don’t always know beforehand that they are coming as the emails have been going into my spam. It would be great if there could be a clearer way to tell us what is coming in the release so that it isn’t a surprise (maybe a conference call?).

Advance Search – easy to find the suitable candidates for the right skills set including free text resume search and boolean.

The add feature such as Add candidate, Task, Job – it’s convenient and easy to use, really fast and makes things easier.

Generally just makes my job easier and more efficient.

I do love the feature that allow me to send interview invitation email to candidate and client. The template looks professional but personally I find it sometimes harder to add/edit more info into the template (Compare to sending email via Outlook) in case we need to provide extra information to candidate such as required documents. Enable adding additional documents feature like drag and drop would be great.