Sana Commerce reviews

It is a good software, with good price, and great conexion with SAP

They require to work on SEO, and improve options

The box product is extensive, which makes it easy to meet most of the requirements for its use

It is difficult to establish business rules, as well as to develop them due to their high cost.

In our experience, Sana works best. Sana has really worked well for us. We hardly have any errors that needs to be debugged. Our IT department is not wasting resources doing maintenance of the platform.
Due to the ERP integration we almost never experience any orders errors. We can focus fully on making the customers happy and optimizing the web store.

Sana always make suggestions that work best for our customers. They are always able to come up with a solution that helps us out. For example on-site search is really working well for us based on improvements Sana Commerce did, customers that search are converting at 13% compared to customers that do not search converting at 1-2%

When we initially started with Sana, there is an expense to set it all up and IT gets involved, but Sana makes it all easy after that.

One of the big features for us is the instant online orders in our ERP without any delay. Easily integrated with our ERP

There are some features/elements which I wish you could select when building web pages such as tabbed content

Even those unfamiliar with programming languages ​​with little computer skills can use it. Easy to set up and use, I use it every day!

The Sana University program for content learning is a little too elaborate. Better to gain experience in the test area using the manuals available online.

The site looks clean and feels great to use, very quick thanks to some recent updates. Feedback from our customers has been excellent and it has really helped to improve our online presence.

The integration with our ERP is perfect and saves a huge amount of time and errors.

Not sure how it could be implemented, but easier access to the CSS might help to tweak to design of some elements.

The usage and maintenance of a product catalogue is very important for us. After cleaning and updating our master data, we were able to publish the relevant data to our customers. Now we were able to stop sending product- and price list to our customers.

For us it is important to have a smooth portal for interaction to our customers. Seamless integration with CRM, ERP and PIM is very important without having complex integration solutions.

Very Mobile friendly and easy to use, Most of the 3rd party addon are built-in and easy to deploy

Its expensive,
Take long time to do custom modification

We really like working with [SENSITIVE CONTENT HIDDEN] on support, his expert knowledge of the platform has helped us use SANA to its full capabilities. Also having SANA University is a wonderful resource for boosting knowledge of the platform.

Sometimes the flexipage feature can be confusing.

It is simple to implement and provides strong linkage to our back office system

On this version, the ability / expense involved in customizing the user interface. This is only a problem with our B2C environments, not with our B2B sites

The standard features and templates SANA has out of the box make set up and changes extremely simple

It wont do everything you want, but they do release regular updates to improve and keep moving forward

Software is easily to install and to configure.

Functionality is a bit limited, and development is not easy because you have to work with several party's.

Complete training suite for partners
Very intuitive help
Out of the box design and functionality that match with the features requested by most customers

Dependant on Web Services
Slow (IIS)
No customizations can be made on Sana (just NAV or other ERP)

I like the ease of integration with our ERP system. all the data comes from our ERP. This eliminates redundant data.

We are on a older version and that version is not highly configurable from a marketing perspective. This should be resolved with the new version coming out in 2020

Clear design, no frills and easy to use. Customers are really satisfied by this.

Business rules that require customization cause more isssues and costs than desired.

ERP integration was really straighforward

Indexing and crawling has proved to be a significant issue

Customization, Customer Support, Perfect sync with ERP, Ease of use

Lacking of better frontend customization.

Es muy fácil de utilizar, con un buen soporte técnico para resolver cuestiones y problemas.

Llevo poco tiempo usándolo, pero quizás destacaría la forma de ordenar los informes, pero por lo demás funciona correctamente.