
Totaalscore
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75 reviews
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great product for direct ERP integration
Beoordeeld op 3-6-2022
As a company that imports a lot of our inventory from outside of EU, SANA helped us to automate our...
As a company that imports a lot of our inventory from outside of EU, SANA helped us to automate our sales process by enabling purchse of items that are not currently in our inventory but will be arriving shortly.
Pluspunten
For someone being responsible for the ERP, the direct integration is no doubt the most valuable aspect of SANA's solution. Automatic sync of all the necessary information such as customer accounts, item atock and prices etc is definitely making everyone's life easier. Personally, I can't imagine amount of work and effort that have to be put in the solutions that do not have direct ERP integration. Updating your stock levels for example, blocks manpower that could be used elsewhere. The sales campaignes can be easily planned and managed beforehand, with correct discount being automatically applied and visible in the shop on the chosen time and date. The same as managing your customer assortment for your B2B and B2C customers.
Minpunten
The biggest pro for the solution is also a con to some extent. When all the data in the e-commerce is directly integrated into ERP you must be sure that all the processes and information on the ERP side are correct and set up in the right way for your customers to use it.
- Sector: Muziek
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Review Eusica
Beoordeeld op 3-1-2022
Great, we have grow with this tool!
Great, we have grow with this tool!
Pluspunten
It is a good software, with good price, and great conexion with SAP
Minpunten
They require to work on SEO, and improve options
- Sector: Bouw
- Bedrijfsgrootte: 1.001-5.000 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Deploymen
Beoordeeld op 25-11-2020
In general good, although the time difference between the countries makes a quick analysis and...
In general good, although the time difference between the countries makes a quick analysis and attention difficult.
Pluspunten
The box product is extensive, which makes it easy to meet most of the requirements for its use
Minpunten
It is difficult to establish business rules, as well as to develop them due to their high cost.
Overwogen alternatieven
SAP Customer Experience, Pepperi en SAP BusinessObjects Business IntelligenceRedenen om over te stappen op Sana Commerce
for having direct connection with SAP ECC and SAP B1- Sector: Schoolleiding
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Sana Commerce and NAV
Beoordeeld op 16-9-2021
Overall we've been very happy with Sana. The cost is average when comparing side by side but...
Overall we've been very happy with Sana. The cost is average when comparing side by side but considering the ease of integration with our ERP it's far more cost effective than comparable priced platforms.
Pluspunten
The in site editor is great! The platform's ease of use, integration with our NAV ERP, and the consistency\uptime. We rarely have issues and if we do we get immediate notifications that are generally telling us something's wrong on our end with our ERP or connectivity. Sana's customer support and our account manager are as good as it gets and we could not be more please with the support we've been given throughout the relationship.
Minpunten
The framework is complex as is the learning curve.
Antwoord van Sana Commerce
Hi Tracy,
It's great to hear that our built-in integration between your NAV ERP and Sana Commerce's web store is running smoothly. We know how important this integration is to keep your store operating as seamlessly as possible! Please feel free to leave any suggestions or additional feedback with your CSM or via our support site. We love hearing from our customers!
Kind regards,
Michiel Schipperus, CEO
- Sector: Kantoorbenodigdheden
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Sana Commerce - Ecommerce for B2B and B2C
Beoordeeld op 28-3-2022
Pluspunten
In our experience, Sana works best. Sana has really worked well for us. We hardly have any errors that needs to be debugged. Our IT department is not wasting resources doing maintenance of the platform.
Due to the ERP integration we almost never experience any orders errors. We can focus fully on making the customers happy and optimizing the web store.
Sana always make suggestions that work best for our customers. They are always able to come up with a solution that helps us out. For example on-site search is really working well for us based on improvements Sana Commerce did, customers that search are converting at 13% compared to customers that do not search converting at 1-2%
Minpunten
When we initially started with Sana, there is an expense to set it all up and IT gets involved, but Sana makes it all easy after that.
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Sana eCommerce for Grafityp
Beoordeeld op 10-3-2021
Overall we have had a good experience, there has been a few customisation issues but eventually,...
Overall we have had a good experience, there has been a few customisation issues but eventually, they have been solved.
Pluspunten
One of the big features for us is the instant online orders in our ERP without any delay. Easily integrated with our ERP
Minpunten
There are some features/elements which I wish you could select when building web pages such as tabbed content
Overwogen alternatieven
Adobe CommerceRedenen om over te stappen op Sana Commerce
Cost and ease of integration- Sector: Verpakkingen en verpakkingsmaterialen
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy to use and set up!
Beoordeeld op 10-3-2021
A great product for setting up your own shop. It interfaces very well with the main ERPs and...
A great product for setting up your own shop. It interfaces very well with the main ERPs and content management is really simple!
Pluspunten
Even those unfamiliar with programming languages with little computer skills can use it. Easy to set up and use, I use it every day!
Minpunten
The Sana University program for content learning is a little too elaborate. Better to gain experience in the test area using the manuals available online.
Overwogen alternatieven
ShopifyRedenen om over te stappen op Sana Commerce
High level of integration with my ERP- Sector: Groothandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Perfect out of the box eCommerce solution
Beoordeeld op 28-6-2021
Pluspunten
The site looks clean and feels great to use, very quick thanks to some recent updates. Feedback from our customers has been excellent and it has really helped to improve our online presence.
The integration with our ERP is perfect and saves a huge amount of time and errors.
Minpunten
Not sure how it could be implemented, but easier access to the CSS might help to tweak to design of some elements.
Antwoord van Sana Commerce
Hi Tim,
Thank you for your review! It's great to hear that your website has been improving your online presence and that you've been able to connect with your customers in this way! Did you know you can share your ideas in Sana Online Help with our product team? I want to encourage you to do so we can take your element idea into account.
Kind regards,
Michiel Schipperus, CEO of Sana Commerce
- Sector: Logistiek en toeleveringsketen
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Feedback from a happy customer
Beoordeeld op 25-4-2022
We are very happy with Sana for the current organisation phase we're at the current moment. In...
We are very happy with Sana for the current organisation phase we're at the current moment. In future we will evaluate Sana against our new Business platform and see if it fits our requirements.
Pluspunten
The usage and maintenance of a product catalogue is very important for us. After cleaning and updating our master data, we were able to publish the relevant data to our customers. Now we were able to stop sending product- and price list to our customers.
Minpunten
For us it is important to have a smooth portal for interaction to our customers. Seamless integration with CRM, ERP and PIM is very important without having complex integration solutions.
- Sector: Muziek
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Sana Commerce Review
Beoordeeld op 16-5-2022
Overall a good experience. The Sana team i work with are very helpful and friendly, Any customisatio...
Overall a good experience. The Sana team i work with are very helpful and friendly, Any customisations are completed swiftly and as requested. Some of the team i work with are/have been based in Ukraine and i must commend them on their professionalism and strength in such hard times. We are truly appreciative and thankful for all of your hard work.
Pluspunten
The Sana Commerce product is well laid out and easy to use. The Sana team are very attentive and helpful with queries and questions. Due to the nature of our business we have needed very specific modifications and the developers always deliver to a high standard.
Minpunten
There could be wider range of "ready-to-go" applications or connections rather than needing to add/integrate some of them. I find the "help" section and documentation could be better. I often search within the help area before reaching out, but my answer is sometimes not there. Or it is there but not returned when using search function.
- Sector: Groothandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
La plataforma para venta en linea más completa y robusta.
Beoordeeld op 25-6-2021
Los clientes están satisfechos con el proceso de compra, refieren que es rápido y practico ademas...
Los clientes están satisfechos con el proceso de compra, refieren que es rápido y practico ademas que pueden usar cualquier método de pago, ademas pueden ver en tiempo real estado del pedido, numero de guía y paquetería, estado de envío, facturas, existencias al momento.
Pluspunten
Es una plataforma sumamente facil de manejar su diseño y estructura hacen facil la compra y venta por medio de internet.
La experiencia de compra es practica y amigable tanto para el cliente como el vendedor.
Siempre tenemos soporte técnico en todo momento para resolver los problemas y dudas.
Sana Commerce siempre ofrece estrategias para seguir mejorando y vender más.
Minpunten
La plataforma no ofrece de manera inicial ordenar los productos de venta por precio o por existencia.
Se tiene que adquirir una adaptación con costo para poder tener esta simple función.
Overwogen alternatieven
Adobe CommerceRedenen om voor Sana Commerce te kiezen
Por la conectividad con Mircrosoft Dynamics NavOvergestapt van
PrestaShopRedenen om over te stappen op Sana Commerce
Es más completo Sana CommerceAntwoord van Sana Commerce
Hi Emanuel,
Thank you for your review! I'm glad to have you as a customer and that we support your business in the ways you need. Your feedback is valuable to us, and we hope to give you an even better experience with our continued partnership. Did you know you can share your ideas in Sana Online Help with our product team? In this way, we hope to expand our out-of-the-box functionalities with customer ideas. Please share your thoughts with us so we can put them in our future roadmap.
Best regards,
Michiel Schipperus, CEO of Sana Commerce
- Sector: Bouwmaterialen
- Bedrijfsgrootte: 201-500 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Sana review
Beoordeeld op 20-12-2021
Pluspunten
Very Mobile friendly and easy to use, Most of the 3rd party addon are built-in and easy to deploy
Minpunten
Its expensive,
Take long time to do custom modification
- Sector: Machinebouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Great Support Team at SANA E-Commerce
Beoordeeld op 5-2-2021
Pluspunten
We really like working with [SENSITIVE CONTENT HIDDEN] on support, his expert knowledge of the platform has helped us use SANA to its full capabilities. Also having SANA University is a wonderful resource for boosting knowledge of the platform.
Minpunten
Sometimes the flexipage feature can be confusing.
Antwoord van Sana Commerce
Hi Tamara,
Thank you so much for your review. We are happy to contribute to your e-commerce journey. Please let us know if we can help you with any Sana functionalities. So you can get the most out of your Sana web store.
- Sector: Consumentengoederen
- Bedrijfsgrootte: 501-1.000 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Easy to implement, great support from SANA
Beoordeeld op 20-4-2022
A very good experience. The SANA team kept us moving forward during the implementation and...
A very good experience. The SANA team kept us moving forward during the implementation and continues to provide good support after we were running live (with multiple sites)
Pluspunten
It is simple to implement and provides strong linkage to our back office system
Minpunten
On this version, the ability / expense involved in customizing the user interface. This is only a problem with our B2C environments, not with our B2B sites
- Sector: Groothandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Perfect solution for us
Beoordeeld op 3-8-2018
Fast and smooth implementation of the webshop. Performance of the webshop very good and fast. With...
Fast and smooth implementation of the webshop. Performance of the webshop very good and fast. With their new platform SaaS they offer the possibility to put add-ons in your shop. A next step to a even better webshop. Also good to mention that it was a real pleasure to work with the guys that did the implementation. And a good supportdesk with good responcetime.
Pluspunten
His integration in our ERP Navision. So nu useless datatransfer between databases. Also easy to influence the bahaviour of the website from within Navision.
Minpunten
Only one small problem: their websites has no possability to scamble mail addresses. So there is no protection against spam mail.
- Sector: Fabricage van elektrische/elektronische producten
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy Integration & User Experience
Beoordeeld op 9-3-2021
Pluspunten
The standard features and templates SANA has out of the box make set up and changes extremely simple
Minpunten
It wont do everything you want, but they do release regular updates to improve and keep moving forward
- Sector: Detailhandel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
SANA Customer Experience
Beoordeeld op 6-8-2018
We do not have to build our webshop and has a standard connection to our back-office system it is...
We do not have to build our webshop and has a standard connection to our back-office system it is easy to use and a out of the box solution.
Pluspunten
Software is easily to install and to configure.
Minpunten
Functionality is a bit limited, and development is not easy because you have to work with several party's.

- Sector: Bouwmaterialen
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
ERP Integration with Sana Commerce
Beoordeeld op 26-11-2020
It is pretty good. We have good relations and our questions and customizations had been done in the...
It is pretty good. We have good relations and our questions and customizations had been done in the estimated time. They always check on your business on how are you doing and gives you feedback on how can you improve on your ecommerce channel.
Pluspunten
It connects perfectly with our ERP and makes our internal processes so easy. We don't have to worry about updating the inventory info or stuff like that.
Minpunten
Maybe the support can be a little bit delayed as most information is on english and our main language is spanish. Sometimes things can be lost in translation but we were always able to solve the issues. I always recommend having someone with high english profficiency on english if you are from a non english speaking country.

- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Sweet integration with Dynamics NAV
Beoordeeld op 14-5-2018
Deep training
Easy to implement on customers
Deep training
Easy to implement on customers
Pluspunten
Complete training suite for partners
Very intuitive help
Out of the box design and functionality that match with the features requested by most customers
Minpunten
Dependant on Web Services
Slow (IIS)
No customizations can be made on Sana (just NAV or other ERP)
Antwoord van Sana Commerce
Dear Jose,
Thank you very much for this positive review and your involvement in the project. Dextra has proven itself as a solid partner and we are very happy with the collaboration.
Best regards,
Maarten
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
Domus Lighting and Sana Commerce
Beoordeeld op 3-6-2016
We now have a single source of truth for our products and our product attributes that we have never...
We now have a single source of truth for our products and our product attributes that we have never had before and we are leveraging our investment in our ERP system.
As a B2B company, our customers love it. They can see their own real-time individual pricing and availability online and place orders directly through to our ERP system. This eliminates time and effort on our end and empowers customers to make their own decisions and find information easily and quickly.
Customising certain things are a little hard if you want your website pixel perfect to your design. However, keeping the design locked and structured also helps as it enforces consistency across the site which is important. This is not necessarily a bad thing.
Some customers have decided not to use the system because they only want to use their own ERP system within their business which I can understand. However, having a login to our system available to them if and when they want it future proofs Domus Lighting for when B2B ecommerce becomes more mainstream.
Overall, our experience has been very positive with Sana Commerce. It was easy to implement, and now provides seamless integration with our ERP system with a beautiful responsive design which we have never had before.
- Sector: Levensmiddelen- en drankenindustrie
- Bedrijfsgrootte: 51-200 werknemers
- Anders 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Easy Integration and Deployment
Beoordeeld op 21-11-2019
very easy to work with, we had to make a couple small customization's and everything worked out...
very easy to work with, we had to make a couple small customization's and everything worked out perfect.
Pluspunten
I like the ease of integration with our ERP system. all the data comes from our ERP. This eliminates redundant data.
Minpunten
We are on a older version and that version is not highly configurable from a marketing perspective. This should be resolved with the new version coming out in 2020

- Sector: Biotechnologie
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Excellent product
Beoordeeld op 11-12-2019
Good support, stable product which meets the demands of our customers. The customer succes formula...
Good support, stable product which meets the demands of our customers. The customer succes formula really pays off and keeps us focussed on improvements of the product after live.
Pluspunten
Clear design, no frills and easy to use. Customers are really satisfied by this.
Minpunten
Business rules that require customization cause more isssues and costs than desired.
- Sector: Detailhandel
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Sana Interface to ERP
Beoordeeld op 4-8-2020
Moving B2B business onto the internet
Moving B2B business onto the internet
Pluspunten
ERP integration was really straighforward
Minpunten
Indexing and crawling has proved to be a significant issue
- Sector: Industriële automatisering
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Great product with many out of the box features
Beoordeeld op 23-11-2019
Pluspunten
Customization, Customer Support, Perfect sync with ERP, Ease of use
Minpunten
Lacking of better frontend customization.
- Sector: Bouw
- Bedrijfsgrootte: 10.000+ werknemers
- Maandelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Buena solución para el comercio electrónico
Beoordeeld op 2-3-2023
Pluspunten
Es muy fácil de utilizar, con un buen soporte técnico para resolver cuestiones y problemas.
Minpunten
Llevo poco tiempo usándolo, pero quizás destacaría la forma de ordenar los informes, pero por lo demás funciona correctamente.