Asset Essentials reviews

Creating work orders with having all the fields popping up ready to be filled out.

Understanding the charts and breaking down of work orders according to which department you work.

Nothing really, it’s confusing and not easy to use.

You get 3 emails every work order.

Working with customer service is 1 of the best parts about this service. Not only using all the different parts of this software, the customer service is awesome. When you call the help line you are greeted with it seems like a smile. The help line tech is able to fix 99% of any issue. If they cannot fix it, they get you in touch with the person who can along with keeping you updated with the progress. I have never hesitated to call the help line with any issue. :)

I have been unable to find anything as a con, when it comes to this software.

Configurability to what you need. Ability to make changes immediately.

Sometimes users had problems logging in.

All the customizing that you can do with the system. I really like working with implementation crew. For setting up everything. They're super helpful. I'm excited for the future use when our facility opens, and we can start utilizing the program more.

Storage space to add video trainings to the system.

It works well with to keep track of things being maintained in our system

There seems to be a lot of extraneous information on the main page

Organization in repair, maintenance, and scheduling service work

There really isn’t anything I can say I don’t like.

I am new to this program, and I found it very user friendly and easy to understand.

Some more links in the help section would be nice.

User interface is simplistic.

Not easy to navigate or find backend information. I do not like how work for the day is presented.

Being able to go and complete all of your tickets in a timely matter.

There is not one thing that i dislike about asset essentials

The ease of using and navigating the site.

No real complaints other then the beginning setup was difficult but very easy to learn once started .

Being able to track my requested work. This allows me to plan and schedule projects around items needing to be addressed.

It would be nice to have a project management tool or another project management software interact with this.

It is very easy to use, keep you organize, notifies Maintenance Workers their new work orders in email on a daily basis.

I have not come across anything leas about the asset essentials yet.

The inventory management, GIS implementation of our current data, and work order system for our city has been greatly improved.

It was a little hard at first because of the amount of inventory and work orders, vendors, etc.. to set up.

it is very easy to navigate in the prograam

The ability to forecast out further than 1 week.

I like the ability to build my page the way i want to. Its really convenient to see what is coming up each day and what has been completed. For inventory control i can tell what needs to be ordered for stock

I havent found a way that it will alert me when our parts clerk checks parts into asset with out me actually looking

A big advantage over before when work orders were in Maximo and facility project requests were not is that the system has greater transparency and is more modern and streamlined. We are going to be able to provide end users with automated updates so they know when action has been taken on their requests. This will be a time savings and prevent the need for as many manual emails. I really like that we can attach all sorts of documents like pdfs and photo files to the requests.

A drawback to our transition was that it was not without issues to take our large school system and large maintenance and operations team through the change to begin using Asset Essentials due to the complexities. Even though planning was well thought out we did have a delayed roll out and we did experience additional delays with user training. It would also be helpful to be able to attach smaller video files to requests.

It is easy to create work orders. It took me about 1 hour to learn all the basic stuff.

Learning everything in a couple of weeks.

I like the ese of submitting work orders. The ability to work with other departments using this system.

I have trouble sometimes finding my submitted work orders ( sorting)

You can add users and labor hours to any work order or project

Folders to store completed work orders for future verification

Easy to see all work orders in one place and let organize my day/week.

I do not use the software at full capacity but the part I do use I really like (work orders)

Easy to create a work order and check the status

I am not sure. Perhaps there needs to be a few misc, catch all catagories?

I haven't scratched the surface on what this program can do, and I'm impressed!

There are some days that the program runs a bit slow.

easy to use very helpful layed out very helpful and can check with other company on list of parts they have

need to make it more useful with the opt on the machine