PCRecruiter reviews

It's an adaptive software and is expanding to fit our growing needs. Very easy to customize menus and parts of the site to save time and increase your workflow productivity. It's very easy for users with minimal software experience to learn but also intuitive enough for high tech-savvy users to utilize.

The Mobile App is in the early stages of development I feel, so the only feedback I have is to keep developing it over time.

There are a lot of functions available for use in this software, but it's designed in a way that you can choose to use what you want. Nothing we don't use is in our way or makes using the software harder.

I would like it if the roll ups could be sorted by the quality of the match to a search.

It captures all required documents and communication in one place under the applicant's name

I am responsible for the recruitment of our Pharmacy staff and there is no way of filtering the software to block anyone who doesn't have a Canadian licence to practice. With my company you must have a Canadian licence to practice as a Pharmacist and must be a Canadian citizen for us to even review your resume. There are many reasons for this choice and mostly the liability, the process to licence in Canada is very difficult, time consuming and not always confirmed. The applicant is responsible for this process themselves. For all other Pharmacy staff, they must be a citizen for compliant placement.

I like the way this software integrates with e-mail and it is easy to toggle back and forth. Very user friendly.

So far the only thing I wish was different was how we add attachments.

We are able to perform all of our tasks from PCR. The functionality is amazing!

There are almost too many layers to the software. It all becomes a bit daunting if you don't break it down into small learning segments. Also, the training needs to include more of a chance to use the product as you learn.

This is my 2nd time using PCRecruiter but the 1st time I'm using it as an ower. Value and customer support are very good. I've used other products before and the ease of data entry makes it a go-to product.

There are some software glitches that need to improve on PCR Capture but overall I'm happy and like that they listen to customer feedback. It would be nice if the training offered more guidance on how to best setup PCRcruiter.

Software is easy to use after initial installation, which I had trouble with since I was installing it on another computer.

I feel the search functions not exact enough at times. It would be great when you run a search and you receive 100% or 50% matches, that you could limit to 100% matches without having to put a check by each name, as sometimes there are hundreds. Perhaps I just do not know how to do it correctly.

I like the fact that there are several ways to do one thing. It's nice to have that type of functionality. The alarms also seem to work most of the time.

Sometimes it lags or times out if you are doing too many things at once. It would also be nice to have an autosave function on people profiles.

Probably the best feature for me is that it can be customized/modified for ease of use. I'm sure not two companies work exactly the same way, and the database(s) are modifiable so that you may capture important information overall and metrics that are important to YOU.

The more advanced functions are not as user-friendly as I would like them to be. Also, our training was less than optimal.

Nice integration with 3rd party tools that make data import a snap. Bulk email integration is also very nice.

There is a bit of a learning curve. Data parsing is bit buggy.

After using the same software for 17 years, I was very skeptical about changing. I was pleasantly surprised by the user friendliness of PCR and how easy the change was. The custom-ability is definitely the best part.

There are a few things I would like changed that are hard programmed where you can't.... but overall we love it.

Being able to delegate tedious tasks to AI is amazing. I'm an IR, which means I am always doing database work. PCR has made it extremely easy to import data, go through call sheets, and set up plans for our Recruiters. Also, the support team is top-notch and is always listening to their users. Highly recommend PCR to anyone that is using an old, clunky ATS.

Also, I can't write a review without mentioning Dark Mode. PCR has a really solid Dark mode that keeps my eyes from burning when staring at my screen for 10 hours.

I wish that there were more integrations with job-posting. Specifically with LinkedIn Recruiter. It is also very different from ATS's of the past so it might take a while to train your team on how to use it. We have had to dedicate a lot of training time to PCR.

Additionally, there are a couple of things that are a bit more complicated than they have to be. The search function is very robust but can be confusing to new users.

already had good powerful recruiting tools before they started actively asking for suggestions. They put in a request and suggestions forum and actually listen & prioritize the changes/improvements that we users have asked for. Not 100% of them, but many of them. Their tech support is super responsive and helps with individual problems. Very customizable for how you want to have it work with you and what you want it to show you.

It's got a LOT of bells and whistles I don't need, but it makes it useful for bigger recruiting organizations with more complex needs than I have as a small recruiting firm. I do wish some of the tasks were a little easier to accomplish with fewer clicks. Once data is in PCR it's harder to manipulate it than if it was , say, in an Excel spreadsheet. I do miss that type of flexibility.

It's functionality allows us to access/retrieve all important candidate/client information [new or archived] in several different ways so that data is never 'lost'. From their basic features to the more granular, PCRecruiter has been an excellent and reliable business tool for us, for almost 14 years!

After 14 years, the product has only improved and continues to do so, so at this time there aren't any 'negatives' to site.

15+ years of using PCRecruiter. Ease of use. It has enough features and organizational structure to allow you to create pockets or folders of candidates, but it does not buckle under the weight of having TOO many ways to categorize and organize candidates. When I have questions, I am able to get help from the PCR support team nearly immediately, and their support is thorough.

For me, the icons which are used for functionality buttons are not as intuitive as they could be. As in, by looking at the button, I don't automatically think of the functionality it represents. On the flip side, I have used PCRecruiter for over 15 years, and though the icons aren't what I would choose, I quickly learned.

Searching is the best. Many options. I can search by location, by job title, and by company

Current contact information should be integrated from another source.

Easy to use, reliable, scale-able, customizing options galore, can be conformed to fit your style, and is easy to use 'on the fly'. For beginners and advanced users, there is excellent training available. If you're stumped on an issue there is excellent LIVE support available. And these are knowledgeable support people who understand our business.

I honestly don't have a complaint!

It's ease of use. PCR is very intuitive and easy for new associates to understand and get up and running.

Cannot really think of anything, perhaps it is because we have been using it for many, many years.

I like the integration and all the features, from recruiting, database, sales, the ability to manage and drive the whole process in one place that makes it very useful to upload information and communicate and track all processes from the client to the applicant, recruiting, sales and it is flexible to be able to support any discipline or industry.

It takes a little while to get used to the system and to learn all the different modules.. it's very robust. Saying that, the support team and training team are very responsive and help so much when I need to learn something knew or if I have support issue it has been resolved quickly 100% of the time. Then entire company that I have spoken with or needed their help has always been responsive and very friendly and easy to work with.

Usability - the automation of the system is great. Spend the time setting things up and you won't regret it. Move the candidates through the process (Drag and drop) and relevant messages are sent out. Outlook connector is a great integration for communication tracking. Support are very responsive.

Initial setup takes significant time (for one person) when transferring from a bespoke system. Not completely unexpected, but was surprised it was so difficult to set up the system the way we wanted it in the test environment, and then wanted to transfer over live (most recent) data. Worked out in the end, but it was different from they way I thought the process would go.

Everything about it is a time saver designed so that you don't have to go back and forth from PCR to LinkedIn, which is fantastic. Huge improvement overall but . . .

The only problem I noticed with this version was that - despite what the training video says - it does not give you the option of adding a name to a rollup "on the fly". Instead, you have to designate the rollup in the default settings. The video specifically mentions that this is not the case anymore, but I just downloaded this latest version 5 minutes ago and there's no option to choose a rollup on the fly. I imagine that will be fixed soon, however, and when it is it will be perfect.

Easy to use - helps me to remember what needs to be done through scheduling and activities - keeps track of all of my candidates and clients

Form letters have to created in the Systems tab so it can't be done as you work from a roll up.

It's easy to use and there are many search options that allow you to find companies and names easily.

Some search capabilities, such as duplicate name or company search, could be much better. They also NEED to install an option to customize the layout, like PCR 8 used to offer. The "standard" layout they require you to use does not fit my needs.

Once PCRecruiter is setup, it is easy to use. It has many great features, like a memory of what you accessed last, so you don't have to remember which candidates you were working with. If you use the integration with Outlook, most recruiters won't have to use a separate browser. The ability to write custom SQL queries and the smart merge capability of the import process are also very nice.

The interface is a little dated. I believe they are working on updates though.
If you hire them to create custom forms or applications, it feels like you get a contractor who may not know what they should. Their other support staff are great though.
The in program email system could use some work. Setting the system up to pass through Office365 exchange servers with a generic email account, didn't work out. We ended up spinning our own exchange server to handle it.

PRO Features:
- Roll-ups for recruiting future candidates is a great feature and easy to use.
- Ability to create forms (attachments) that are automatically emailed to select group (accounting, compliance etc)
- user friendly
- customizable

We often rely on SMS activities to be recorded as "proof of contact" and it seems every other week Ring Central texts stop syncing or recording as activities. We were advised to The solution is to re-authenticate often and is very frustrating.