Prisync reviews

Easy of use
Support
Accuracy
Smart Price

Its shows raw data , they can show more infographics

Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box".

To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.

It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.

It helps us track the price and availability of all our key products at all our key resellers. It also saves a lot of time since doing this manually would take much longer.

It took long to start using Prisync; to get all the products we want to track entered into the system.

The way the software is organized makes it very convenient to use. It is very easy to find your products, your competitor products and price increases with this software. Bulk uploading URL's is also amazingly efficient ans saves an unbelievable amount of time.

I honestly do not have anything bad to say about this software.

Visual presentation of your price position
Possibility to add a mulitplicator/divider for differences in selling units of your competitor

Points that could be improved:
1. possibility to update the product cost, product name, brand and category via the batch import tool
2. don't treat URL's with multiplicator/divider as separate competitor
3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link)
4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low

The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors.

There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues.

Excellent service with fast and friendly support, we've been using the product about 2 years and the biggest problem in e-commerce nowadays is price tracking, thanks to prisync; completely solves this problem.

Sometimes it doesn't load on desktep and mobile, it would be good if the service has an app for mobile.

That I can add any links I want to every product. It updates the prices quite frequently. The system tells you when other competitors change their prices. The export is pretty clear and easy to use.

There are some features I would like to see in the future. Those are more nice to have than anything though.

Very easy to use, requires just one time setup and all the rest is updated regulary quit frequnetly so it guaranteed most accurate data
Customer service is superb.
Fair cost.

Dynamic pricing is very useful, but rules must be perfected.
It should be possible to choose when schedul the updating of prices.
There is no alerts information for broken URL.

Easy, intuitive interface, great customer service, very good value for money.

Automated competitor match could be released already, it would make software even more powerful.

The app is very easy to use the can be overview quite easily

- I can't find out what link is being duplicate. An option to search for a LINK that link to a product so i can fix the link up would be good.
- No report to tell me which links are broken or not returning result
- Still occasionally give me wrong prices. Though once report, it get fix quickly
- I often get issue where i can't change the name of a product.

Great team, very responsive, focused on customer success

Product matching can always be improved a bit more.

Prisync is really easy to use. Moreover, customer service is very fast and nice.
You can get competitors prices in a few hours and be told with a daily report of any changes.

You need any single url of your competitors products.

-Easy to use
-Excellent Team
-Pays for itself
-Very Powerful

*Track pricing and STOCK on multiple sites for multiple SKUs at a high value affordable cost.

*Track your competitors, see what they are out of, see if they change prices.

*Track your wholesalers, see if they are out of stock, see if they are selling below MAP.

These are more cautious than Cons:

The price is good IF you have time to use it. If you have inactive periods due to any reason, it's more sensitive than for other types of apps (not competing apps, just other types).

Also, you'll want to take some time to get your data-import ready BEFORE you start using the software in earnest (so during the trial).

Get someone to help you make the import and get it right, so you don't waste valuable time.

The interface is very user friendly and straight forward.

Issues with links not working, so have to manually check and report links, which is time consuming.

The software is easy to use and when help is needed One mail or chat is enough.
New functions are constantly being added.

Sometimes a link does not work while the item is just in stock

The best thing about Prisync's software is how quick it is to use, i am able to simply export a spreadsheet with my preferred brands or products and i can quickly see/use the spreadsheet to see which products we can increase or decrease in priced to match our company competitors.

Unfortunately, the only downsides to Prisync is that the filter categories are not that accurate. For example, to filter your products into 'I'm Cheapest' filters the products that are already matching competitor prices. Which means you do need to filter through the products to actually work out which ones we are cheapest on throughout our competitors instead of it just showing which ones we are actually cheapest on.

Simple to use, to see data and to import/export products in scale. In addition, their customer support is undoubtedly accurate and powerful.

Could have the 'Price History' or 'Advanced Mail Reports' option in the Medium Plan

We were looking for a tool that could help us monitors our competitor's prices. We decided to try Prisync and have to say we are very delighted with our choice. This tool is straightforward to use; the information provided is very valuable and easy to understand.

All in all, great tool, great team, great company and great experience.

For whatever reason, if any of the prices have a tracking issue, support is easily reachable. The support team are very active in dealing with your requests, quick to fix and notify you when that request has been fixed.

Hi high recommend this app to save you time and money for competitor analysis, do what can take hours in minutes

Everything works well and the team are very helpful on the setup and quick with there responses. Highly recommend.

I can track the competitors price. I like the price index and the fact that you can export reports.

The app dosen't substract always the correct price. Sometime it shows that the link is broken even if is not. I would be useful to have a report with broken links and export this report. It also be useful to be available a master export with all the links of the comeptitors, products, SKU, category, etc.

It is extremely intuitive to use and very efficient.
We only tested the professional version that was extremely helpful to keep an eye on prices but we will upgrade to the premium version as we need it for more than 100 products and also are looking forward to test the market place feature. We will also benefit from the API integration feature.

Cannot think of one. The only downside I see is that the basic version does not have the API integration feature.

Easy of use.
History of prices.
You can track as many Urls per product you want.
Nice reports.
Check of stock availability.

I wanted to have more custom fields for filtering and reporting.
I would like to have an easy way to select multiply products for editing or deleting them.

Easy to use. Great customer service. Great User Experience. Dashboard and search add to a great user experience.

It would be easier to use if product compared our the products on our website with the products of websites we entered. A lot of energy in making sure spreadsheets are apples to apples in product comparison.

easy to add and compare with links instead on google shopping EAN code.

we have more domains with the same product but in different languages. we want to compare with different countries that makes it time consuming . but if it is done it is great.