Prisync reviews

We have been using Prisync for several months now and it's has been doing exactly what we hoped for. It's very easy to use.

to change items in bulk is not easy. We require the assistance of the helpdesk which was fine.

Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box".

To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.

It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.

It helps us track the price and availability of all our key products at all our key resellers. It also saves a lot of time since doing this manually would take much longer.

It took long to start using Prisync; to get all the products we want to track entered into the system.

Visual presentation of your price position
Possibility to add a mulitplicator/divider for differences in selling units of your competitor

Points that could be improved:
1. possibility to update the product cost, product name, brand and category via the batch import tool
2. don't treat URL's with multiplicator/divider as separate competitor
3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link)
4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low

The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors.

There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues.

Very easy to use, requires just one time setup and all the rest is updated regulary quit frequnetly so it guaranteed most accurate data
Customer service is superb.
Fair cost.

Dynamic pricing is very useful, but rules must be perfected.
It should be possible to choose when schedul the updating of prices.
There is no alerts information for broken URL.

Easy, intuitive interface, great customer service, very good value for money.

Automated competitor match could be released already, it would make software even more powerful.

Easy of use
Support
Accuracy
Smart Price

Its shows raw data , they can show more infographics

Very easy to use interface, when i was first looking at all the different companies offering this type of software the interface looked very out dated and difficult to use. Prisync is the complete opposite everything is so user friendly.

When adding alot of products sometimes there are issues with the links so keep having to manually check and report the link can be quite time consuming but apart from that there wasn't any issues with the software or the help.

Very easy to use and for new members of the team to pick up when needed. Delivers good quality results and helps us keep track of competitors. Customer service is incredibly good when we've had questions.

It would be useful to have some better filtering, perhaps with action points to be taken (e.g. where we are not JOINT cheapest). It should be noted there are improvements all the time though so maybe this is possible by the time of reading this review.

it does it job perfect, and it has the right possibilities to scrape our competitors website, even though the data is sometimes in specific formats.

short line with the customer support

extra conditions to define your smart price would be great

Great insight into your competition. Tracks price changes and Out of stock The app lets you enter the cost of goods, so it is easy to work out if your products are profitable.

Would love them to provide a calculator for the mark up on your item. As you have the ability to put in cost of goods

The best thing about Prisync's software is how quick it is to use, i am able to simply export a spreadsheet with my preferred brands or products and i can quickly see/use the spreadsheet to see which products we can increase or decrease in priced to match our company competitors.

Unfortunately, the only downsides to Prisync is that the filter categories are not that accurate. For example, to filter your products into 'I'm Cheapest' filters the products that are already matching competitor prices. Which means you do need to filter through the products to actually work out which ones we are cheapest on throughout our competitors instead of it just showing which ones we are actually cheapest on.

Prisync has a great user friendly interface and it helps that analyse all what you need quickly. You also get real time notifications so it provides to take needed actions rapidly.

I am sure that they try to develop for better product matching system automatically, instead of manual product matching. I believe it helps to us to save time.

Ease of product setup & editing. Able to split reports into category or brands makes updating prices quick & easy.

Some websites block auto search for their prices thus rendering results incomplete & refreshing website price grab individually can be time consuming.

Prisync will send you 2 excel files (also downloadable) daily on the tracked items. The excel formatting is consistent and easy to do post analysis with

Competitors often update their URLs, causing them to be dead. We are not updated on such outdated/dead links and we usually only find out about them by way of chance.
The last time I spoke to Prisync, they are already working on this feature. Looking forward to the great improvement!

Very helpful live chat staff and good clear front end

Some uploads a little tricky. You can't download saved urls although the staff will do this if you make a request

The program gives you a feeling of security that you can always keep an eye on the prices of your customers - but also on the competing products. This way we can easily adjust the prices to the current market situation at short time.

Unfortunately, it is very time-consuming to enter all products into the tool. In addition, some customers block the tool, so that no stocks can be played out. However, this only affects a small part of our customers.

We've had a very good experience with Prisync:
- Setup was very easy.
- Customer service is always friendly and quick to respond.
- It works well, its functionalities have exceded our expectations.

So far everything's good. Whenever we had any setup issues customer service was always there for us.

This product makes the control of the prices much easier and the customer service is on really good level.

The price monitoring of some websites goes down frequently. Though it does get solved it means the monitoring is inaccurate. Quite limited features unless you get an expensive plan.

It's easy to use and it has intuitive functions. It didn't take us long to upload about 800 products either automaticaly using the Batch Import button or one by one. If we had a problem they were very quick to respond, they are allways very helpful.

Well, some of the urls don't allways turn up a result so you have to check it again and report it. But I guess this is from the way some websites protect themselves from price grabbing.