Prisync reviews

Easy of use
Support
Accuracy
Smart Price

Its shows raw data , they can show more infographics

Prisync has a lovely neat and easy to use design, the support team is never not available (from my experience) for any issues you might have at any time and they track all our competitions pricing and send us an update everyday (via email). It's efficient, easy and definitely 'does what it says on the box".

To compare it to other websites with similar functionality that we have used; it is the neatest looking, easiest to use, with the best support services that we've found and has so far been the most willing to work with our business and accommodate our needs. Other companies have given us excuses about the lack of support or errors or lack of functionality but Prisync just delivers, with helpful and friendly support.

It would be helpful if we could further organise our products into categories (besides the given: "I'm Cheapest", "Cheapest" etc.). For example some days our company wishes to only quickly check the pricing of the ranges of airguns that we sell, I currently have to search each individual airgun in order to check the range or sift through multiple pages. It would be nice to be able to check all Camping Equipment/ all Airguns etc. Also they are one of the more expensive price checking services but they seem to have the best overall service.

It helps us track the price and availability of all our key products at all our key resellers. It also saves a lot of time since doing this manually would take much longer.

It took long to start using Prisync; to get all the products we want to track entered into the system.

The way the software is organized makes it very convenient to use. It is very easy to find your products, your competitor products and price increases with this software. Bulk uploading URL's is also amazingly efficient ans saves an unbelievable amount of time.

I honestly do not have anything bad to say about this software.

Visual presentation of your price position
Possibility to add a mulitplicator/divider for differences in selling units of your competitor

Points that could be improved:
1. possibility to update the product cost, product name, brand and category via the batch import tool
2. don't treat URL's with multiplicator/divider as separate competitor
3. Daily number of price changes (Increased/decreased) -> also split this number per competitor (including link)
4. Possibility to filter on ‘I’m cheapest’ + filter “difference > than X%” to have a quick overview of products you are maybe offering to low

The website dashboard is very simple and intuitive. We run multiple reports everyday to monitor thousands of product SKUs. This allows us to remain very competitive and even occasionally catch our own errors.

There have been only a few instances where a price wont be pulled despite having the correct URL. However, the support team is great and always very quick to respond and resolve any issues.

Excellent service with fast and friendly support, we've been using the product about 2 years and the biggest problem in e-commerce nowadays is price tracking, thanks to prisync; completely solves this problem.

Sometimes it doesn't load on desktep and mobile, it would be good if the service has an app for mobile.

This software delivers its promise with a very high reliability. It is very easy to configure from within and the support on the dashboard is fantastic

It was a difficult to connect the api to our manages store, since there was not ready made plugin.

Easy, intuitive interface, great customer service, very good value for money.

Automated competitor match could be released already, it would make software even more powerful.

Very easy to use, requires just one time setup and all the rest is updated regulary quit frequnetly so it guaranteed most accurate data
Customer service is superb.
Fair cost.

Dynamic pricing is very useful, but rules must be perfected.
It should be possible to choose when schedul the updating of prices.
There is no alerts information for broken URL.

Ease of use

My model numbers are currently muddled in upper and lower case which looks confusing. This was done by error when you did an automated data input for us. You say you cant correct it, which I find hard to believe.

Its is available on excel thru export of the data and back up all information you have inputted. Work great for analyzing data and giving reports.

When it come to receiving the email's daily wish there was a weekly option and to compress all the categories of one person in to one mail.

The setup and ease of use. Support is incredible!

There is nothing I don't like. I enjoy every part of Prisync.

it does it job perfect, and it has the right possibilities to scrape our competitors website, even though the data is sometimes in specific formats.

short line with the customer support

extra conditions to define your smart price would be great

Ease of use, and excellent customer service, nothing seems to be a problem for them, always quick responses.

Can take a little time to update URL's when competitors change their URL's, but nothing that cant be fixed in a short amount of time

very easy to use, accurate and daily summary email of changes is great

occasionally the system will not be able to correctly pick up a competitors price

Extremely easy to use,
Helpful daily updates deliver the information we need at a glance
Filters make it simple to get down into the granular detail by category/brand/competitor
Fantastic service, particularly when running large imports and updates
Easy to upgrade the plan when you need more tracking

Good in tracking competitor's price movement. App easy to use, friendly customer service.

Manual search and adding competitor's URL.

The software/service itself is very easy to use and we have had several people working with it without any training at all. Our favorite thing about the service has been the level of customer service we have recieved from from Prisync when there have been questions or issues. Phenomenal!

Somewhat limited in functions sometimes, but new functions being added all the time and they have a really competitive price.

- I love how efficient the product is, more importantly how much it makes our lives much easier.
- How easy it is to add new competitors

- That it takes a while before updating the links added.
- I would appreciate the option to refresh

- the fact that is very easy to use, very good user experience
- the possibility of batch uploading products
- the customer service is impressive, everyone is very helpful

- even if you can monitor the prices in every currency, in the end, they all get converted to the one currency set of the account. As pan-european business, with products sold in different currencies, it would be helpful to see them in the country currency and not in the base currency of the account.
- the fact that price history is shown just for the previous 30 days

We've had a very good experience with Prisync:
- Setup was very easy.
- Customer service is always friendly and quick to respond.
- It works well, its functionalities have exceded our expectations.

So far everything's good. Whenever we had any setup issues customer service was always there for us.

Easy of use.
History of prices.
You can track as many Urls per product you want.
Nice reports.
Check of stock availability.

I wanted to have more custom fields for filtering and reporting.
I would like to have an easy way to select multiply products for editing or deleting them.

Easy to check price movements by competitors

Some manual work and follow-up to get value for money

easy to add and compare with links instead on google shopping EAN code.

we have more domains with the same product but in different languages. we want to compare with different countries that makes it time consuming . but if it is done it is great.