Sign In Scheduling reviews

I have used 10to8 for about 5 years. It's intuitive and easy to navigate. The basics are done well. When I have requested service assitance the consusltants have been personable and extemely thorough. Can't think of an aspect about 10to8 that needs attention, They are proactive in soliciting feedback.

Nothing really to be critical of. I have used for about 5 years and it's been a benefit to my small business.

The free account option allowed us to use the software to make 100% sure it had everything required for the client and her business. It allowed integration with a number of calendars (including Mac), a payment system (Stripe although PayPal would be a nice addition), a reasonable amount of styling options (as long as you don't use the Wordpress shortcode option), and plenty of nice-to-haves if we upgrade to the paid version.

It would be good to be able to style the appointment making section further for the Wordpress shortcode option...however we can use HTML as a back-up. The lack of PayPal integration was a negative as well.

easy to set up and easy to use thereafter

great usermanual aswell!

not found anything i didnt like about it yet
Not a con as such but too bad that google doesnt use 10to8 as their booking system on "my business page"

The ease to organise ones day and to keep track of meetings.

That it hasn’t got an app. I have to use Safari on my phone, as it is now.

Easy to useNo lock in contract (optional)Great admin if I need helpGreat pricing - costs me about $12 a month - excellent value for moneyAutomated messages to studentsSo many options of how to use

Basic plan - messages come from 10to8 rather than business name - but students still see it’s from my businessFor just a few additional features, plan costs can get high - but can do everything I need on basic plan

I have found that I never get no-shows any more. I couldn't do without this system now.

paying, but I guess it's fair. I am used to the system

10to8 was extremely easy to set up, link accounts (Google/Apple calendars) and begin getting/setting appointments. Plus, it's free solution is packed full of features!

There are tons of additional features that require a subscription, though for the busy professional, the cost is well worth the money!

I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.

I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.

Easy to learn how to use. Clean, clear, concise. Clients seem to really like the ease of use. Looks very professional and links up nicely to my facebook page and website. Great for anyone transitioning into the online booking world that isn't overly "techy".

No invoicing capabilities. For this reason I will be switching to Jane in the future. If invoicing was built in, I would even pay more for this. The ability to do medical charting online is also why i'm drawn away from 10to8 and toward Jane. You guys allow individual "notes" per client, but it's not quite suitable for ongoing tracking/charting... Clients enter their info slightly differently and it creates a whole new profile, so some have muliple profiles going which doesn't allow me to look back at all of their appointments. On my customers end, this is great - other then them messaging more often than I'd like saying that it is not working...

Good features, good interface, but lacking good support.

No live telephone or chat support is available. When you have a problem it's all addressed via email and the last problem I had wound up with endless back and forth emails over the course of an entire week. I was begging for a quick live discussion because it was one of those problems where the person on the other end just wasn't getting it and it could have been resolved in several minutes live. They simply responded that no one is available for live support. I finally wound up resolving it myself after tinkering with the software, using trial and error. It took me over a week to solve my own problem. I'm going to be shopping for a new provider.

I found the 10to8 change my life. By allowing me to schedule appointments from wherever I may be in the world, changing notifications to suit a given programme offered, syncing it with external calendars, and mailing relevant documents to clients 10to8 became a tool I cannot work without. The customer support has also been much better than in the early days so thank you [SENSITIVE CONTENT] and team - this means a lot to us!

Initially calendar syncing had to be done externally - this has now been resolved. I would like more flexibility re attaching documents in the basic plan as well as branding these forms with our own logos /footers and headers. Hope this will come in some time soon (fingers crossed emoji here).

It’s easy to use. It’s syncs with my calendar and sends reminders to my clients so I have minimal missed appointments

I cannot think of anything that I do not like about this software

Easy to use, clients do not need to log in each time to gain access!

I love it, hate the new updated look but I keep it on the old

I have a tutoring business and use this mostly for rescheduling and students who do not have a permanent session. I can connect it to my calendar and it instantly updates so students can see my most up to date availability. It has the most features in the free version. I have tried a few scheduling website and this one has everything I need.

There are a few glitches, but customer service fixes them quickly. Also, wish that the free version would accept payment, but it is not much of an issue for me as a small business.

Before 10to8 I was getting regular no-shows; since using 10to8 they have been reduced to practically zero!

If there is a typo or non-existent client email entered, perhaps the system could alert the user that the confirmation/reminder email wasn't able to be delivered? (The system is already partially in place for this; if I remember correctly, there is a feature that can tell the user if a client has opened/read a reminder email).

The overall use of the app is great! I absolutely both I and my clients can schedule, the built in telehealth option and the reminders for my clients.

The app freezes or has to be restarted often, which can be frustrating! Also, I’ve had clients struggle with logging in, seeing their schedule and editing.

Ease of scheduling, adding staff, ability to change view, messaging, syncing with calendar and texts.

Can look confusing at times and can be hard to really see available time