GreenRope

Volledige CRM voor verkoop, marketing en operationele activiteiten

Totaalscore

4,3 /5
(152)
Prijs-kwaliteitverhouding
4,4/5
Functies
4,2/5
Gebruiksgemak
3,8/5
Klantenondersteuning
4,6/5

88%
heeft deze app aanbevolen
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152 reviews

Emily
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Full-featured

Beoordeeld op 9-12-2021

Pluspunten

I love how comprehensive it is and how well it has been thought through.

Minpunten

I think it's lagging compared to what is coming out now. They need to look at the feature set as compared to something like High Level and ensure they are on-par.

Geverifieerde reviewer
Totaalscore
  • Sector: Bouw
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

This CRM suits our current needs.

Beoordeeld op 29-5-2018

Pluspunten

It is very flexible. This CRM has the ability to create custom "Groups". These can be customized for your business or, even work for organizing a little league team.
The ability to customize most of the contacts' information is also very nice. We can create different, trackable itmes within the client contact information that are relevant to our business.
The ability to email clients through the CRM and see if the email has been read is nice.

Minpunten

Workflows, while there, are clunky. Automatic workflows were one of the most important selling points for us however, we have abandoned using them.
Many of the emails sent out of the system for marketing purposes are not seen. They end up in spam folders.

Geverifieerde reviewer
Totaalscore
  • Sector: Verzekeringen
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Good but not great

Beoordeeld op 22-5-2018

We are able to send emails, set up campaigns

Pluspunten

Test send usually come in quickly.
You can now search in the email builder tool - which is very helpful.

Minpunten

The tool seems buggy, it seems like they make deploy updates while we are working and folders/files are moved or gone. I've had issues with saving. Either the email doesn't save, or the subject line doesn't change. I'm not confident when I close the window that my email will be there when I needed it.

Sierra
Totaalscore
  • Sector: Groothandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Simple and Productive

Beoordeeld op 22-5-2018

Customer information in one place, builds, schedules and tracks emails and a daily reminder of tasks.

Pluspunten

The easy searching capabilities and the email tracking services. I love having one place that I can easily search a customer's information or put a reminder to follow up with them.

Minpunten

I wish the software made it easier to export the information. Many times when I go to export information, it seems to miss pieces of information that are in the system.

Geverifieerde reviewer
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Wonderful customer support!

Beoordeeld op 22-5-2018

It has made organizing all of our contacts so much easier. And, holding events and keeping track of attendees is also much simpler now.

Pluspunten

GreenRope's support is almost always available to help with our questions. It hasn't always been very intuitive, but their support has made our transition into a new software so much easier. For a small business, the price is very reasonable. And, the features cover exactly what we need.

Minpunten

There are a few features that aren't straightforward at first; however, the customer support and training videos are extremely good at explaining the more complicated processes.

Geverifieerde reviewer
Totaalscore
  • Sector: Magazijnen/opslag
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great customer service and near perfect for my needs.

Beoordeeld op 22-5-2018

Greenrope allows our company to quickly and accurately access all of our points of contact and vast amounts of client information.

Pluspunten

The Customer Support and Ease of Use is exquisite. The software's functionality is accessible to any experience level.

Minpunten

There are quite a few functions we would like the software to have, such as the ability to be more company centric instead of contact based, that it doesn't have at present.

Sarah
Totaalscore
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Mostly tedious and confusing

Beoordeeld op 29-5-2018

Pluspunten

The adaptability to help us with e-commerce and a calendar scheduler. We had looked around for other CRM's to use but the main reason we kept this one was because it also had these futures and CRM all I one place.

Minpunten

Couldn't appropriately and clearly tag people and group people in a user friendly way. It was always very confusing to create groups and identify who was who.

Geverifieerde reviewer
Totaalscore
  • Bedrijfsgrootte: 11-50 werknemers
  • Maandelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Greenrope has ultimate customization capabilities, but can be difficult for the inexperienced...

Beoordeeld op 21-6-2018

It is highly customizable and allows a multiuser functionality which is helpful for sales teams.

Pluspunten

First of all, I am a huge fan of Greenrope's chat feature. The team is always very helpful and patient to help resolve any issues you face.

Greenrope allows you to customize content beyond the limits what a typical builder offers, by requiring you to transfer the email from builder to the media library and then into the email as a template.

There is in depth reporting on how successful your campaigns are.

You can set up users to only access specific groups, which is extremely helpful.

This could also be consider a con, but the link to view your email in a web browser remains live even after you send out the campaign. This means that you can edit any mistakes made after the campaign. It also means that you can accidentally save over the file. (This has happened to us before and didn't realize until some people noticed it on social media. Yikes! Maybe I'm using the wrong feature here?)

Minpunten

The interface is sorted in a way that makes it very hard for a first time user. You really have to know what you're doing or spend a lot of time learning. I don't recommend for beginners.

There have been major bugs when you transferred the email from "builder" to "email". There were several issues with mobile responsiveness when we first started using it, and I spent a large amount of time discussing fixes with the chat support team. It ended up being a fix that I had to implement in the html, but it took a lot of hair pulling to get to a resolve.

Geverifieerde reviewer
Totaalscore
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

I think it could be so awsome but theres options at first hand that are missing.

Beoordeeld op 22-5-2018

A Whole view of how my team is working and the oportunity to have alll the information from a client on here.

Pluspunten

Reminders, and the opportunity to take control of my tasks and see how the others are doing their owns . I thinks thats awsome

Minpunten

The inflexibility to create emails with cool design or have the oportunity to personalized alot of stuff

Geverifieerde reviewer
Totaalscore
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great multi-user platform for an incredibly reasonable price.

Beoordeeld op 24-5-2018

Being able to streamline our account management by being able to setup independent groups with user specific access.

Pluspunten

Unlimited users, quick customer support when needed, great pricing, extensive access customization features.

Minpunten

Toggling between groups is not as user friendly or intuitive as it could be, and setup is not as user friendly as it could be.

Garry
Totaalscore
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Finally a CRM that your sales team will love!

Beoordeeld op 20-9-2016

GreenRope is a breath of fresh air, brings sales enablement into the CRM space. Having used virtually every CRM out there, either in a corporate environment or for my own sales teams, GreenRope delivers where others fail.
Platforms like SalesForce are great but in my experience, you end up dedicating hours, weeks, months and years to further develop the CRM to suit your business. More often than not engaging outside consultants or employing an in-house team to achieve results. Unfortunately, by that time your investment has reached a point of no return!

Pluspunten

GreenRope just works the way you do...sure there is customization to be done, but the excellent support and online tutorials make it so easy. Forget sales enablement and email platform add-ons to supplement your CRM, it is all built in with GreenRope.
Not only is it the best CRM I have worked with it is definitely the most cost effective. Pricing is based on the number of contacts in your database, not the number of user seats. I feel that GreenRope is totally aligned with my business, as I grow my customer base and increase my sales revenue, then my cost to manage that larger contact base increases accordingly.

Minpunten

When implementing any new system there is always a learning curve. But the GreenRope implementation support is first class and has you up and running in no time.

Shoan
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Greenrope is the #1 self contained Marketing Machine available today

Beoordeeld op 24-5-2018

I was able to make more money, in less time with less effort because Greenrope allowed me to automate all of my business systems and processes with perfect peace and ease.

Pluspunten

Greenrope allows me to run my complete business from stem to stern without having to purchase any other unnecessary software applications.

I can run all of my events and memberships with the click of a button and ease of use.

Minpunten

The biggest frustration I have with Greenrope is not being feed my workaholic addiction. I am now able to work smarter and have more free time to work on my business because many of the business hours I wasted have now been automated and made my business life more simple.

Greenrope completely automated my business and made it possible for me to spend more time with my family and friends. Although

derek
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The Greenrope Team ROCKS!

Beoordeeld op 9-11-2019

VERY POSITIVE. The best part about this is the support team behind the software. I am new to GR so it is so CLUTCH having a team to reach out to when I am stuck in the mud. They have each helped me at various stages in implementing marketing funnels for my client. They are very responsive and I can always count on them to help me get things to the finish line. You guys make me look good! Thank you very much for your help and support. You guys rock!

Pluspunten

A ton, the organization of elements, I also like how user friendly it is to jump from section to section.

Minpunten

Nothing, I am new to GR so alot of my problems are more about me being new to it, than anything wrong with the software....

Antwoord van GreenRope Vertalen naar het Nederlands

Hi Derek! Thank you so much for your review! We really appreciate your kind words. We enjoy working with you and look forward to helping you more with your projects!

Fiona
Totaalscore
  • Sector: Online media
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great Functionality, Great Support, Not Easy to Implement

Beoordeeld op 2-2-2021

Like learning any new software, it has its moments of sheer joy when something works and frustration when it doesn't. The support team are fantastic and this makes up for the moments of frustration. There are many ways to contact the support team and the team know their stuff. There's a real sense of a commitment to developing the software and taking on board suggestions. You don't feel like a number - you feel like you are part of the GreenRope family.

Pluspunten

This software has all the features you want a CRM to have - no missing bits - having everything integrated is fantastic.

Minpunten

It is difficult to use and understand. The Group set up is questionable for small businesses who don't have multiple users.

Overwogen alternatieven

Zoho CRM en Keap

Redenen om voor GreenRope te kiezen

I wanted something more comprehensive.

Redenen om over te stappen op GreenRope

GreenRope had more functionality.
Dr. Scott
Totaalscore
  • Sector: Telecommunicatie
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

GreenRope has helped us book more revenue this year than the last 3 years combined !

Beoordeeld op 20-9-2016

We have been using GreenRope for the last four years. GreenRope has significantly simplified and streamlined many of our basic business operations and marketing (such as our web site, CRM activities, email marketing, project management, document sharing, etc.). Now my small, technology-based company can concentrate on its core business and significantly improve our business development. During our first year using GreenRope, our revenue nearly doubled. This year, revenue is more than the last 3 years combined.

Pluspunten

GreenRope's features are extremely well-integrated with an intuitive, easy-to-use interface without the unnecessary complexity and long learning curve of other solutions. Furthermore, tech support has been top notch (e.g., responses often within minutes, personal attention).

Minpunten

I suppose that the only drawback is that there are so many features that I feel like I am missing out since I have not had a chance to explore or experiment with several of them.

Daria
Totaalscore
  • Sector: Marketing en reclame
  • Bedrijfsgrootte: 2-10 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

One-Stop Shop CRM & Marketing Automation

Beoordeeld op 10-6-2021

Great product, helpful professionals behind the platform, and it is constantly evolving.

Pluspunten

The foundation of the Greenrope CRM that then ties into all other features is easy to implement and manage. From there, you can tie in as many functions as you need: email marketing, marketing automation, etc. All of the additional characteristics make the experience more valuable as a user.

Minpunten

There definitely is a learning curve. This is not much of a criticism, as it is a statement that is evident when applying such a system into your business operations. Give it time, it will pay dividends.

Antwoord van GreenRope Vertalen naar het Nederlands

Hi Daria! Great to hear from you! Thank you for such glowing words! We appreciate the review and are thrilled to hear how much you are enjoying the system.

Kelley
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Troublesome at times, not always working the way I need it to.

Beoordeeld op 22-5-2018

Good tracking i most ways.

Pluspunten

It covers so much information, probably more than our co. needs in some ways. I like that I can track activity and keep notes of what I'm doing.

Minpunten

I don't like that you keep customers in the system when they "Unsubscribe" but don't let me easily access their accounts so I can be reminded of that or why they did or when they unsubscribed.

Mark
Totaalscore
  • Sector: Managementconsulting
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

I utilize Greenrope as my CRM and manage thousands of contacts.

Beoordeeld op 6-6-2018

easily blast large groups

Pluspunten

Being able to send email blasts to large groups and be able to see who opened, read, and clicked on the emails is critical to my follow up process. It is extremely helpful to know the people who are interested.

Minpunten

Not being able to identify people who have read emails without having to go into each individual group.

Diane
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

we use this many times daily for email broadcasts and rely on it very much

Beoordeeld op 22-5-2018

Pluspunten

ability to have many different type of email groups, ability to track and export bounces, ability to filter when broadcasts were sent; ability to clean lists as needed quickly and easily

Minpunten

some bugs once in awhile, but customer svc has helped us figure them out; import contacts page freezes quite a bit or takes long to load

Sarah
Totaalscore
  • Sector: Civiele techniek
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Affordable Platform with Fabulous Customer Service

Beoordeeld op 1-12-2016

We have been Greenrope customers for about 5 years, and I really love the affordability of this platform. It provides us with everything we need to run our email marketing and client management campaigns, and customer service is really great.

Pluspunten

Affordable, lots of features, great customer service

Minpunten

The interface is a bit dated, and I wish the survey function had better reporting capabilities.

Daniel
Totaalscore
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 5.0 /10

Its Okay

Beoordeeld op 22-6-2018

Pluspunten

organization. it helps me keep organized.

Minpunten

look up contact features never work right. while looking up a contact it will say not on file. then i enter it in as a new contact and try to save and it tells me it is already a saved contact.

Richard
Totaalscore
  • Sector: Mijnbouw en metalen
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Review Greenrope

Beoordeeld op 13-2-2020

Had a few questions that were quickly and efficiently resolved by the Greenrope team. They are genuinely interested to improve the product. More features in terms of individual staff management would be useful in later releases.

Pluspunten

It is very good with email control and email campaigns

Minpunten

A little unintuitive in terms of the operation. Still is a little difficult to extract detailed member management information for sales people. More geared to marketing as a CRM.

Kathy
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Hesitant at first, completely satisfied there after

Beoordeeld op 14-11-2019

Works very well for the archiving purposes I utilize it for.

Pluspunten

My technology skills are a bit limited. So, I was hesitant about using Greenrope when I was introduced to it.

Much to my surprise I have found that the apps that I use via the company I work with flow quite nicely and were much easier to navigate than I anticipated.

Minpunten

It can be a bit overwhelming at first. However after I learned what applied to me and what didnt, it became much simpler.

Jeff
Totaalscore
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

it was easy to learn, features are more accessible, and the updates are always make it better.

Beoordeeld op 25-6-2018

Pluspunten

Ease of getting into contact information, keeping track of activity with the clients and the automation is great.

Minpunten

That I can't make notes in a personally sent email activity widget. Also, that we can't attach documents to emails.

CarL
Totaalscore
  • Sector: Management non-profit organisaties
  • Bedrijfsgrootte: 2-10 werknemers
  • Anders 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Pleased with the full service capabilities of Green Rope.

Beoordeeld op 29-5-2018

All in one service for email, lists, etc.

Pluspunten

The email templates and tracking capabilities are the features that I have used and like most. Its great to be able to quickly see who has responded and what they responded to.

Minpunten

List management is sometimes a challenge to handle as efficiently as I would like. Sometimes it would be great to be able to look at lists in a spreadsheet type format instead of one record at at time.