Diligent Boards reviews

Uploading of documents is easy; dashboard is a nice feature.

Does not have the capabilities that were confirmed in pre-contract discussions/demos; unable to edit or rename documents directly in Diligent Boards portal; admin module is not user friendly.

It is extremely easy to create an agenda and post files to Diligent. Also, you can copy prior meetings to create new ones, which is especially helpful if the agenda has few to no changes.

Diligent has sporadically been buggy. However, customer support is very responsive.

Ease of use. Secure place to keep board materials.

Price per user. Difference between app and web version.

The organization of the resources on the dashboard, being able to administer user profiles, and the ease of uploading documents for the Board package.

I don't have anything that I dislike about the platform.

Very intuitive, easy to use and we receive great technical support from the team

Would like to have ability to keep notes if document is replaced after feature has been used. Happy to provide more information about this.

Great place to review board materials. Site works very well and allows for smooth process.

Login experience can be difficult at times

Diligent is easy to navigate and it has all the functionality we need, no more no less

There is nothing I dislike, pobably the only think that can be improve is the calendar. I would prefer to set up a meeting and on that window having the options to select a specific committee instead of jumping from one committee to the other when setting up meetings.

The ease of posting Board and Committee materials

Not quick to make improvements based on customer feedback

What I like the absolute most about Diligent is how much my Board likes it. They are all on multiple Boards and portals, and every one of them says how easy and intuitive Diligent is. Personally, I find it so easy to use; to create my books, make changes, etc.

There's been a shift in their support approach that I find frustrating, but if I persist - and I am persistent - I get the end result I need. I'm just not always up to what it takes to get there.

Easy access and easy to navigate.
Easy to use in board meetings and easy to move from one agenda item to the next with different views.

I can’t think of anything I’m not satisfied with

It helps organize my board service in one location including archive material, current material and other resources.

There are really no down sides for me. The site was easy to learn and is a one stop resource. The only con is that I did not know of Diligent when I was a non-profit President. I certainly would have used it.

fairly intuitive system, clean interface.

replacing, updating and re-linking docs can be confusing. Would be great to have a certain amount of free read only logins.

The system is user friendly, I like the ability to add notes and highlight.

Sync process takes a while. The system often requires a reset of the password.

Allows our Board to vote and sign documents outside of an in-person meeting.
Utilize the reference center to keep key reference material available to our Board members. Utilize Questionnaires section for various Board reporting items such a expense reports and Conflict of Interest Disclosures.

When using Questionnaires for Disclosures the printouts are difficult to read (can have page breaks through responses, etc.)

I love the simplicity and how user-friendly the software is

I wish that we had the ability to edit documents within diligent once they've been uploaded

Comprehensiveness of Board Materials is the best aspect of Diligent Boards

Site Navigation can sometimes be confusing

Convenience. Replace reams if paper
So much easier to review prior to meetings

All good. I really don’t see a downside. Good service in rare issues

It is really easy to use and it saves a lot of paper because our members can read the documents online.

I cannot think of any--it is very user friendly!

Diligent makes it extremely efficient to post materials to our Board of [sensitive content hidden]. Uploading documents is easy as well as reviewing the posting before making it live.

Sometimes navigating within and between books can require a lot of clicks.

I like all of the functionality and how easy it is to use and learn.

I think they are a bit slow/behind on upgrades that are promised.

What I like most about diligent is the ease of use

Some of the updates made the functionality a bit confusing.