SimplePractice reviews

As a client I like that it is so simple to view my invoices and make payments

I don’t have anything that I dislike about simple practice but it would be nice if the client could generate a superbill themselves

It honors its name, it is very Simple to use, specially for medical records and professional documentation. It is helpful with scheduling appointments and billing.

It could be a "too simple" or basic platform for what health profesionals are used to. However, it is very helpful and gives you a new vision of keeping simple documentation.

The cost and ease of use of the EMR was nice and the SOAP notes were easy to use.

The fact that it was too simple. It didn't allow for multiple therapies as we grew.

I like that it is good for the starting up clinician and that the templates are easily customized.

I don’t like how glitchy telehealth is, that there is not a lot of customization on the calendar screen and it can be readily confusing to someone who is trying to use the system besides just scheduling.

SimplePractice was simple to setup and navigate. It is also easy for clients to book and use this platform.

I have not had any issues using this platform.

It’s very thorough. Lots of detailed notes options

Not very user friendly. More complicated than Counsol

I have the app downloaded and it is easy to use but has glitches

The app has a lot of glitches but the actual website/software is good

MOBILE APPLICATION IS STANDALONE IN THE MARKET

WASN'T AS ROBUST AS OTHER TOOLS AVAILABLE

It is geared towards the medical field mostly

I had to find my own patients which I wanted help with

Easiy accessed online from multiple locations.

Hard to clearly followup billing. To many screen to access different infrmation.

I like the few steps to document. I like that the training for our staff was simple

I did not like the lack of tabs for more details for specific clients. I wish they integrated with laboratories for ua.

I like that Simple Practice has all of the features that any mental health practice would need, and it can be as simple or detailed as the user likes.

Maybe the only downside would be that if I do want to get more detailed with income charts or expense reports, things like that, maybe there might be a small learning curve, but definitely a doable one.

Billing process for both cash pay and insurance claims, EOB posting, online schedule capabilities, patient portal, and the overall ease of use. There are a lot of document templates as well. The live can’t be beat for all of the features available.

Simple Practice does not integrate with my supplement/lab dispensary (FullScript). A fax feature directly from Simple Practice would be nice for sending chart notes when necessary.

Simple Practice is a very user friendly software for managing medical records. There are many features that are missing but if you are a smaller sized company or an individual practitioner, the simplicity is amazing.

It can be difficult setting up payers initially

Simple practice is simple. That is so helpful for a software. It is much easier to set up than the one we are currently using. I also like the two-way Google calendar integration.

If you start to add clinicians, then it gets pricey, simple practice does not differentiate between full-time and part-time clinicians in terms of pricing. So we switched, because adding part-time clinicians was getting too expensive for the software. It is also not a marketing centered software compared to the one we are using now.

Very user friendly. Great mobile app. Simplified all-in-one practice management.

Price. Inability to change cancellation policy for a practice's individual providers.

Everything is streamlined - from docs to reminders to appointments. I know exactly when I'm going to start a session and what to do before and after.

Internet connection could be improved; sometimes video/audio is choppy.

What I like most about SimplePractice is how easy the software is to navigate for efficient use.

There is nothing I currently dislike regarding SimplePractice.

So user friendly. One of the best for those in mental health

It only works best on Chrome Browser for some reason

It is intuitive and there is alot of support.

When I hired a billing person, there was a cost increase to have 2 people sign on.