ManageEngine Mobile Device Manager Plus reviews

Voor meerdere platforms te gebruiken, Apple,Android, Chrome. Goede help functie. Makkelijk uit te rolllen. Keuze on-premise of in de cloud.

Op dit moment nog geen minpunten gevonden.

We recently implemented ManageEngine to easily manage our devices, create uniformity, and enhance security. After using the product for roughly a month now, we are very please with the results. Our team quickly embraced the idea's and have had great success. The front end interface is clutter free and customizable. The backend offers an abundance of control and analytics. We love the ability to remotely manage our devices including remote control when needed. Lastly, small business prices under 26 devices is FREE.

Customer service lacks due to lengthy response times and language barriers. While chat support is available, it can be difficult to communicate the problem/solution. In addition, when phoning for support or sales, the phone system is difficult couple with extended wait times.

Easy to use and ManageEngine has a lot of information on their web page to configure and create profiles to our mdm devices.

The compatibility with some devices but it depends not only of MDM software. I think is an issue with other platforms specially with android and multiple manufacturer of the mobile device.

I like that the management is all web/cloud-based, so it can be accessed from anywhere. I like the ability to have devices in groups and to push out apps/app updates, profiles, etc. on a per-group basis. We have multiple satellite locations, and the groups perfect for that.

I don't like the overall clunkiness of the web interface. I don't like that it doesn't resize very well based on the size of your browser window (I use Chrome) even when there is clearly white space that it can fill in. I don't like that you have to re-assign devices from the Enrollment tab, but you can only see the Serial Number on the Inventory tab, so I have to switch back and forth to make sure I have the right device.

I appreciate how many features ManageEngine Mobile Device Manager Plus has and gives me a full depth of control over my mobile devices.

The initial set up was a bit of an issue, but this was less of an issue with ManageEngine and more on the end of Apple. ManageEngine support was actually really helpful in resolving the issue and helping me make sure the Apple connectivity was properly configured.

The low cost of entry is the best I found out there. We primarily use our MDM to put devices in multi-app kiosk mode. ME MDM provides us with everything we need in an MDM at an unbeatable price!

And, here's a story about my experience with ManageEngine's top-notch technical support ....
At first launch of the MDM, we discovered the app wasn't 100% compatible with our devices, because they were running a non-updatable older Android OS (ver 4.4.2). ME immediately went to work to figure out the problem. After about one month of testing and tweaking, their app developers delivered a fix and the app's successive version have all worked perfectly since. They truly put the customer first!

Honestly, I have no complaints about this app. But, to be fair, we're light users of the app...we only use it's geo-tracking and kiosk mode features. So, we've never put every feature of the app to the test. There may be a downside out there somewhere, but I haven't found one yet.

ManageEngine MDM allows us to keep all our devices in security contention by ensuring the devices are always up to date with software and security patches.

Can be hard to navigate round the GUI at times.

The deployment was relatively simple considering the rich set of features and options. I am always deeply impressed with ManageEngine's pre-sales support.

Just need to be very methodical when configuring and rolling out. The first new device I enrolled bricked and I am not exactly sure why, however I suspect it was because it was doing both manual and automated initial OS updates and something got corrupted. I had already applied the control to prevent factory reset.

The product has a plethora of features. It is compatible with both iOS and Android devices. This is something that many products don't have. Support is very responsive.

The interface is a bit confusing. You have to go "fishing" to find where various settings are because there is a quite a bit of duplication throughout the interface. Several of the tabs along the top should be combined.

The software enables smart control of the device and allow only one application to run on the android point of sale devices.

The difficulty to change settings of the MDM outside the portal from the device. There is no option to remedy the configurrations on the android device.

The tool is easy to use and deploy. it allows us to manage ios and android devices. you can manage Apps, Profiles, Security and can integrate with Apple Business and Android For Work.

The interface could be better, With iOS devices the management is good but if you want more security you should try other MDM.

I like that our users can have the apps they need sent to them remotely without using personal Apple Ids-
Easily transfer devices between users with out getting locked out by personal Apple sign in,

Sometimes it takes a day for changes to catch up to the device- offline devices have to wait until passcode unlocked for profile changes to update.

easy to implement
user-friendly interfaces
each step has a guideline below how to operate

some products are not inter-connected Desktop central to Asset explorer if it was connected it will be a powerful tool

It has a lot of features for the price. Amazing options available that you have to pay a lot more for from other vendors for example containerizing is something that was great to find on it since most do not have it. Kiosk mode, works with all major platforms, black and white list options auditing reports and asset management were all options we liked.

It did not consistently push software out to users and it was cluttered for the interface.

Being able to control device policies. Very granular and intuitive to configure.

Nothing really. It met all of our needs.

I love the form and function of this MDM, It has all of the functions of other MDM's in a much more user-friendly interface.

Training costs seem to be a bit high, but could be broken down more.

ManageEngine MDM goes beyond the features of other MDM solutions, offering comprehensive device management, effortless app distribution, robust security, and more, all under one roof. Even non-technical users will find it a breeze to use. Whether you're managing Android, iOS, or Windows devices, ManageEngine MDM has you covered, providing seamless control across all platforms. Say goodbye to manual app installation! ManageEngine MDM lets you distribute apps automatically across any device, saving you valuable time and resources.

While easy to use, the web console's interface could benefit from a bit of modernization. It's not a deal-breaker, but a fresh look would be nice.

ManageEngine Mobile Device Manager Plus excels in integrating management for both Android and iOS devices within a single platform. This unified approach is extremely beneficial for maintaining consistency in device management strategies across diverse operating systems. The Android Kiosk feature is particularly impressive, offering robust capabilities and mature implementations that enhance device control and application management. Furthermore, the platform provides extensive customization options compatible with various Android versions, making it highly adaptable to different organizational needs. Adding devices, whether Android or iOS, is streamlined and user-friendly, facilitating easy scaling and management.

While the platform is generally user-friendly, its interface could use some improvement. The management console features numerous tabs and settings which can be overwhelming and sometimes complex, especially for new users. Simplifying the navigation and reducing the complexity of the interface could enhance the user experience significantly.

MobileEngine's MDM Plus is comprehensive. It has the features I need and gives me the help and documentation to implement it. I am impressed and satisfied with the free trial and expect to fully implement this in my organization - along with other Zoho ManageEngine products. I have been searching for the MDM software that has the features I need, and here it is.

Interface can seem a little too stale, could use a refreshed design. I can't make use of every feature but that is a limitation of my hardware not about MDM Plus.