
Totaalscore
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211 reviews

- Sector: Administratie
- Bedrijfsgrootte: 11-50 werknemers
- Anders 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
AutoEntry Support
Beoordeeld op 9-7-2020
Overall all good.
Pluspunten
As the IT Manager I don't personally use the software very much myself but I do setup client companies and talk client users through setting up the app. Not once have I had any clients come back to us saying anything bad about the system or requiring assistance in using.
The online chat staff are very knowledgeable and helpful if any assistance is needed.
Minpunten
Sometimes when processing bank statements to get them into Excel format for non-integrated clients it can appear to take a while to process. Having said that, it would take a lot longer if we were to try and do the same using OCR software so not all bad!
- Sector: Administratie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 7.0 /10
Straight-forward simplicity
Beoordeeld op 11-12-2017
Pluspunten
Easy to use time-saving software. Integrates with a wide variety of accounting software, provides flexibility across my clients. Web-based and the smartphone app, make it convenient. Speedy processing of uploads. Simple to set-up and add people (team or clients) to each account, making it a smooth onboarding process.
Overall a great addition to my offering.
Minpunten
Lengthy time on gaining help and support, can be difficult to handle issues with clients. Missing items, for no apparent reason can cause frustration, delays and additional cost when needing to re-upload.
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 1.0 /10
Time saving promisses, time wasting results
Beoordeeld op 17-8-2022
I have been using AutoEntry for over 2 years hoping that the longer I used it the easier it would be to use. This is not the case. It is a rare occurrence when I can go through a short stack of processed invoices without having to open up support chat and request help or a complete reprocessing of a document. Correcting small discrepancies is a clunky process that requires moving your hands back and forth from the keyboard to the mouse several times for each line. Occasionally a document is so poorly processed that the data is fabricated to manipulate the numbers and force a balanced transaction. It would seem that documents are run through OCR with human assistance. For what ever reason this combination produces a grab bag of unpredictable results and it seems to be getting worse over the last few months. I was hoping AutoEntry would save me time but I it has done exactly the opposite.
Pluspunten
Once I correct the regular invoice inaccuracies in the user interface AutoEntry exports to QuickBooks Online well. Product mapping is easy when it works.
Minpunten
About 2 out of 3 invoices with line items processed have some level of inaccuracy. There is an "automatically post" option that I would NEVER turn on if you care about having accurate data, cost centers, or inventory.
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
An excellent time saving tool, a must for all bookkeepers and accountants
Beoordeeld op 1-12-2017
Pluspunten
Will OCR sales and purchase invoices and bank statements
Easy to understand the interface and get going
Clients love the simplicity of it, as there is nothing for them to do but take a pic on their phone.
Minpunten
Could do with some further development to start to be able to process email text invoices.
We have to manually send their invoices back to their system for processing, surely this could be automated?
- Sector: Administratie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Professional's Product Of Choice For Sobell Rhodes LLP
Beoordeeld op 30-11-2017
Pluspunten
- AutoEntry is easy to setup and use.
- Our staff required very little initial training to get going.
- Our clients love saving time and money with less data entry.
- Excellent 3rd party integration options.
Minpunten
- The support can sometimes be very delayed and unresponsive.
- Although individual uploads are relatively inexpensive, costs can be blind and rack up quickly if you do not make use of the statements and billing features.
- Processing times can vary between 2-5 hours and you will not know in advance exactly how long it will take.
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Part of a rane of tools to remove the routine tasks
Beoordeeld op 1-8-2017
Pluspunten
I really like the way clients can email supplier invoices to a separate address, then I get a notification and after quick review they are posted direct to accounting software (Sage in my case but works with most.
I first used the product when it was a bank reconciliation tools but it has developed so much now and has helped me save time which I can better use on other activities to benefit my clients.
Minpunten
Setting up a new client is not intuitive, a wizard based system may be better to ensure no steps are missed.
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Really usefull app that works for many of my client's businesses
Beoordeeld op 30-11-2017
Pluspunten
East to send documents - works brilliantly with Xero.
Easy for clients and their staff and for me and other bookkeepers in the practice to all use.
Minpunten
The webchat feature for assistance is not great and there isn't a direct "contact support" button which would make contacting support really easy.
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
A life saver
Beoordeeld op 13-12-2017
Pluspunten
This app is simply brilliant, not only it allows me to reduce massively the amount of time I have to spent doing data entry, unlike the previous app of this kind that could only process purchases and expenses Auto entry also process sales and more importantly Bank Statements.
User friendly and very accurate their AI is very well tuned in even recognizing different scenarios for the same supplier and suggesting entries accordingly.
A perfect way to cut down on time consuming tasks and use the time for more important aspects of bookkeeping and accounting
Minpunten
I find turnover time to sometimes take a bit too long so that means I have to plan ahead when to process the information and that makes the app not as useful if you have a last minute job landing on your desk
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
AutoEntry
Beoordeeld op 1-12-2017
Pluspunten
Very easy to set up and use. The turnaround time for processing is superb and we have used it for many months and we intend to expand our usage and recommend to our clients.
It saves time and money and I am happy to recommend this product to everyone.
Minpunten
Some time is not very easy to identify uploaded files. This is a minor problem though. I do not have any other specific cons to the product.
- Sector: Olie en energie
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Good software
Beoordeeld op 15-7-2022
the business problem is solving but still can get better
Pluspunten
The development team is very helpful, customised accordind to business
Minpunten
the images are blurry sometimes and the system is down and does not post invoices on sage right away
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Two days Wasted!
Beoordeeld op 23-9-2022
Frustrating.
Pluspunten
What? That is it - I have nothing say that is good.
Minpunten
I am new - Two days later, over 8 hours on chat support and it is still not working.
Overwogen alternatieven
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Because it was suppose to work with Sage - but I guess not now.- Sector: Administratie
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Brilliant
Beoordeeld op 5-11-2020
Have been using Autoentry for about six years and now work much more accurately and efficiently. Find it very easy to use and the support is always very good when issues arise. Took on additional clients as a result of the time savings gained
Pluspunten
Easy to use and teach clients
Integrates smoothly with the other I use
Minpunten
Has most desired features Easy to use Doesnt always integrate well with Sage desktop
Redenen om over te stappen op AutoEntry
Price did what I needed at the time- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Anders 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Fantastic program
Beoordeeld op 10-6-2021
Large volumes of Sales and Purchase invoices are mainly what Autoentry is used for, by educating our clients to scan invoices over in batches, the upload to autoentry is so much easier than wading through mountains of paperwork, and autoentry notifies you of any duplications.
Pluspunten
The more you use it the more it remembers ! Consistency of allocation to nominals being a key factor, plus the attachment being within sage reduces the amount of paper and ink and space used with conventional filing.
Minpunten
On occasion some items have not been transferred into sage, but the easy fix is to unpublish and republish which is a 2 click fix.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Good Product / Saves Time
Beoordeeld op 14-12-2020
Overall happy with product, we are a small business and it definitely saves time ...
Pluspunten
Ease of use and deployment are definitely the best features. It saves me a lot of time and attaches a copy image of every invoice to the accounts package. I currently use Sage and the integration has been pretty faultless. Even when you do bump into an issue (which I have had a couple) the team are quick and helpful to get it sorted.
Minpunten
It can sometimes struggle with 1's and I's on invoice numbers which can be problematic, other quirks can be having to constantly force an accounts package sync update when you have changed something in your accounting software, this would be best done at every sign in ?
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Using AutoEntry for Payables - New user of this Program
Beoordeeld op 13-7-2020
I expect to save a substantial amount of time and money, having AutoEntry reduce my need to enter the detail. It will free up my time to grow my business and make more money. In today's economy this will help!
Pluspunten
I loved the customer service. I'm new to the product and tried to dabble with entries and ran into problems, the setup stage is tedious, however customer support was phenomenal. I went back and forth with [SENSITIVE CONTENT HIDDEN] in Tech Support and had the issues resolved. I was able to post and learn what to look for with my first few transactions. I'll see what lies ahead with the other entries such as bank statements but for now, I'm happy with the product!
Minpunten
The setup of each vendor, with the options in sage to match AutoEntry was a challenge but now that I understand what to look for, I feel confident about what else I can do with the program. I look forward to trying the bank reconciliation but I'm concerned about what pitfalls lie ahead as we prepare.
- Sector: Administratie
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 6.0 /10
Good, but could do with improvement
Beoordeeld op 1-12-2017
Pluspunten
Once it has learned where things need to be posted it can make very quick work of posting invoices. Also is very accurate with bank statements (taking pdf and creating a csv from it).
Minpunten
Very slow upload times, connection from AutoEntry to Quickbooks can sometimes cause differences in what what entered in Auto Entry, if it can't read a bank statement there is no notification it simply just doesn't appear.
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Brilliant - Glad I took the plunge
Beoordeeld op 20-1-2021
Brilliant customer service, the online chat people are outstanding and have never failed to help me when I am stuck/ confused. Very very quick service on questions
Transformed my bookkeeping part of the business.
I love it
Pluspunten
The time it saves me. Yes, I had to concentrate when I was originally using it, but within a few days I was feeling confident. I asked questions and customer support were so helpful.
Minpunten
The help articles are brilliant when I get stuck
- Sector: Administratie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Excellent, easy to use software, massive help to the business.
Beoordeeld op 1-8-2017
Pluspunten
It is a very simple to use. I would go as far as to say you don't even need the training webinar! But do watch it as I only use AutoEntry for bank statements conversion. A lot of our clients send their bank statements in a pdf format but with AutoEntry we can convert these into CSV files in less than a day! We then upload them onto our accounting software which is much quicker than entering every transaction. I would recommend this to everyone.
Minpunten
Pages that are not bank statements are charged to remove. This is not a big issue but monthly bank statements usually have a cover page at the beginning and a fines page at the end. Over time this will accumulate. Maybe this charge can be removed in the future.
- Sector: Bouw
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Free trial review
Beoordeeld op 9-9-2020
So far reasonably impressed with it all. Especially the help and support from [SENSITIVE CONTENT HIDDEN].
Pluspunten
Hopefully in the very near future once we have gotten the kinks ironed out the idea of less paper work to have to file and keep
Minpunten
We work very closely using project coding within sage. There are a few gremlins within this process that need to be sorted before we would 100% commit to switching fully to AE.
- Sector: Administratie
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
AutoEntry brings efficiency to clients' bookkeeping
Beoordeeld op 9-6-2018
Pluspunten
Having to spend less time coding and manually inputting invoices into accounting system and its machine learning capability.
Minpunten
Sometimes during busy periods, it can take a little longer for the system to process the uploaded information. I believe this is an area where some improvements are required.
- Dagelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Brilliant app which integrates with xero
Beoordeeld op 1-12-2017
Autoentry are constantly updating the app. They also have a great support team who regularly contact us to make sure everythink is ok
Pluspunten
Autoentry has transformed our outsourced bookkeeping and accounting services. Customer support from the Autoentry team is excellent
- Sector: Bouw
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1-5 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great programm
Beoordeeld op 8-9-2021
A big step ahead.
Pluspunten
It replaces data entry clerk. AutoEntry enters each item, price and quantity. It helps to keep track of job costing, materials use and etc. Manual entering all our invoices used to take 2 hours daily, plus at the end of the month a few invoices would be missing for each supplier due to human factor. With AutoEntry monthly suppliers statements reconciliation takes a few minutes.
Minpunten
I would like to be able to enter purchase orders and apply invoices toward the po-s.
- Sector: Grafisch ontwerp
- Bedrijfsgrootte: 51-200 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Customer Service is Ace
Beoordeeld op 19-3-2021
was a bit hesitant and kept on checking every finer details - but soon gave that up!!
Pluspunten
very clever and reasonable although we haven't started to pay for it yet - as still on free trial
Minpunten
nothing as yet, still in the process of trying all the modules out
- Wekelijks 6-12 maanden lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Excellent accurate and time saving software
Beoordeeld op 30-11-2017
Pluspunten
Compared to others it is more accurate and remembers what you have put previously to save endless hours of repetition. The App is a fantastic tool for me and my clients. Clients are mostly amazed with the ease it makes of bookkeeping tasks. I particularly like the bank statement entry options as uploading bank statements can be a real pain without this option.
Minpunten
Customer services sometimes a little slow to respond, especially when you are in the middle of a large batch of documents
- Sector: Informatietechnologie en -diensten
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks Gratis proef lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Support
Beoordeeld op 20-4-2021
So far pretty good, initial teething problems.
Pluspunten
Once you get the hang of it, very straight forward to use.
Minpunten
Many features and need time to get used to it.