Cority reviews

It’s a great management tool for Safety and IH

Overall we are very happy with Cority - their Cority Acadamy for additional training is excellent, the user community is great for picking the minds of those who know a lot more and if you need to log a support request they a fast and effective and explain things clearly and slowly. (Possibly one of the best support teams I have used)

Unlike the software we had before, Cority connects many sections like the incident management, claims management, employee demographics, environment etc into one system and so is easier to use.

As a new user myself i didn't think we were using a lot of the system to it's benefit. Having been at the Cority APAC Roadshow on [sensitive content hidden] i got to see the overall capabilities of the system. Presenters showed how they have implemented, developed or use the system based on how long they have been using Cority. That experience has given me new passion to further develop our capabilities,

Cority is great overall but there are some glaring issues with support and communication of issues

Cority has helped our clinicians save time by having all employee information in one place to access. Clinicians can view all notes on a particular case at one time. It has helped us to keep all records and documents in an employee profile. Our admin love the system because it allow them to schedule and send out notifications out of the software. It has allowed time savings in all departments of our occupational health clinic.

There are two version of the IQS software, the currently deployed Web 2.0 version, and their new version TruBox. The current version is a bit clunky (requiring Internet Explorer in Compatibility Mode), though the new direction they're heading corrects that.

We use this software for defect tracking the whole way through the process. Equipment/Gage management modules are available that are full featured whether you're one location, or many across the globe. Implementation with existing systems was a breeze.

The only downside I can see aside from the old interface would be that development work seems focused more on helping large enterprises get the most out of it. The complexity may be a bit much for a smaller business.

Have been to the user group meetings and met many of the staff personally. The customer service has always been above and beyond.

Great company to work with, good customer service. Always impressed with the forward thinking and continued improvement and advancements.

We have been using this software since 2008 and we switched to the web version in 2013. We use this software to maintain our equipment and it is a valuable asset to record keeping and documenting the preventive maintenance on equipment and tooling. It does require some time to add data to the fields but once it is done it is easy to look up and check on the equipment to see when maintenance has been completed and any upcoming PM's that we need to plan for. I also modify reports in IQS to make it easier for managers to use. I add the new users into IQS and help them with any issues they run into. The software has made it easier for us to show our customers how we are maintaining our equipment during audits.

My company has been using IQS for our Quality system for aver 20 years. It has proven to provide us with all the funtionality that we require to be a leader in our industry. The IT Customer Support is by far the best I have ever dealt with.

I love how cority listens to customers and values feedback.

It is a great place to keep our SEG's , and easy injury entry.

Knowledgeable staff. Proactive approach to improving overall use for end user.

I use IQS for Supplier Quality every day, the AVL, Supplier Nonconformances etc. I love the new version.

Data entry is very cumbersome compared to the Access databases we used to use. We stopped using part of it several years ago and went back to Access because of the time required to click one button after another and switch between tabs. The Access database allows all data entry to be done on one screen and is at least 10 times faster.

Also need simpler inspection plan setup ability and the ability to link to pre-set characteristics that are used across multiple product numbers so that a change to a specific universal characteristic is pushed forward into all product using this characteristic. Also need a way to link component parts to an assembly so a change to any component part is pushed forward into all the assemblies that use this component.

easy to use.

Really like the metrics

Very good records of all of our incidents since implementation (2002)

We are still configuring the system, so if you would like to check back with us in 4-6 months, the system will have been configured, tested, and released to our management and employees for daily use. By that time we will have a more thorough review and data to share.

Use of the IQS system to control my calibration system has proven to be very effective. The efficiency in which I can designate given task due dates with the instruction for what is needed is a key area of use for my organization.

After 13 years with IQS my company switched over to SAP and the complexity of SAP makes me wish we were back on IQS. SAP offers no easy way to do searches and what is one or two steps in IQS is as many as 20 steps in SAP. If you have IQS stick with it

Initial go live found several issues not doing what we thought it should and should have been configured up front.
Fixed rapidly during coricon (for the most part).