Zoho Inventory reviews

Customisation options are great, no learning curve we started using it right away, all needed functionality at a modest price

There were some options related to the accounting system specifics that required digging more to figure out

Ease of use and easy integration with Zoho commerce

There is always an issue with inventory count. Whenever an item is updated in the sales order after closing, it doesn’t reflect correctly

What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

That it delivers on the usual features expected of such a system, and does so at moderate to budget pricing which is hard to find un the booming e-commerce industry - but can be something that could make or break small business owners and sole traders.

It sometimes feels a bit clunky to use and doesn’t quite reach the budget mark as well as I would have expected from a Zoho product - especially given the features portfolio it offers compared to competitors.

Ease of use.
Ability to link other Zoho Products like Zoho Books.
Customer service.

Not implementing changes fast enough to make program even better or more functional!

Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons.

-Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have.

-Elaboration of simple route guides for each of the products.

-Organize the order, shipping, payments, and information of our customers.

- Update the status of the order in real time

Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally

Ease of use, very simple and it integrates easily with Shopify

Would love to see to see a real-time sync of inventory

We only send a small number of parcels a month and its mainly keys to code for our Locksmith Business. However, I find Zoho Inventory a great help in keeping track of these orders and levels of key blanks in stock.

The intregration with other Zoho Products is excellent.

No Android Phone App for when im on the road and need to start the process for key shipment.

It's one of the best applications for Inventory Management in small-scale businesses. It's easy to deploy and easy to use too!

The cost is a little bit high compared to its features.

The single greatest thing that we found to make Zoho stand out from the rest was the dashboard. We absolutely loved every aspect and option it provided.

The only thing I can think of would be the reports option the app provided. Just took some time setting it up with outlook.

Being able to connect purchase orders, sales orders, customers, and payments together. It makes it easier to search for information, generate reports, and track sales & money spent. It makes handling my administrative processes quick and easy.

I wish there are additional minor customization that could be made. Importing sales information could use more documentation and takes some testing to understand. I wish I could import old sales information from previous years without it affecting the monthly orders limit.

1- Its best for the Trading business.
2- The best thing is the ease of use. you don't have to be an accountant or a professional inventory manager to understand this software.
3- It is real-time. You don't have to wait for a department or server to process the command so that the information gets reflected.
4- Any prior period adjustment of cost or quantity, automatically adjust the costing and all the other accounts.
5- The best feature of Zoho is availability of customer service 24/7
6- For bulk data, you don't have to key in one by one. You just have to arrange the whole data in a specific format and upload it.
7- Composite items is the Bill of Material, which is gives you the option of calculating variances.
8- If you want to add an extra material, other than what is defined in the standard formula, you can do that.
9- The warehouse option helps you to keep track of inventory in each warehouse. While invoicing your customer, you can select the specific warehouse.
10- It is very well integrated with the ZOHO Books.
11- The Taxes can also be handled easily through Inventory module

1- For large organizations where multiple levels of warehouses exist and they require different approvals before issuance and receiving of materials or products, ZOHO inventory doesn't seems to provide that functionality.
2- You cannot print delivery notes on ZOHO Inventory, for that you have to go to ZOHO Books.
3- If you want to receive a product on multiple purchase orders together, you cannot. You have to receive the product of one purchase order at a time.
4- You can specify a purchase or sales price of a product but you cannot specify that as per the supplier of customer.

I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

Integration with Shopify very easy. Pricing affordable with many features for a small company to afford.

Clients with different currencies not easy. I am a company in Canada with Inventory in the USA and most of my customers are in USA.

Very intuitive app and well designed. This is the best inventory management app so far. Very practical features I use everyday that helps me manage small warehouse. It's very easy to create invoices and send them to customers. It helps me manage inventory and track sales. Pricing plans are affordable however free plan is also available.

Merging products with eBay platform could be better.
Updating product images takes time.
Too many updates.

I can make shipments directly from my sales order. It integrates pitney bowes shipping software, so I can ship USPS first class and Priority without having to leave the ZOHO platform

I wish they had plans for smaller companies. We only need two users, but the plan they offer to go from one user to multiple users is 4-5x the amount we pay for 1 user. I just doesn't make economical sense to pay 5x the amount just to add one more user.

simple to create product
integrate with the Books

Product filter really need to upgrade, we need to download product as make a custom filter in Excel

It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.

For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.

I use this software at the studio to monitor and manage inventory reports, and easily access data and plans for our daily, weekly and monthly schedules, especially delivering photographic equipment, receiving orders and monitoring the overall process.

The price! It could be a better deal, more cheap. I find it a bit expensive. But apart from this, I am happy with this product!

Zoho Inventory is by far the best software out on the market to handle inventory tracking as well as creating sales orders and invoices. It's super customizeable and very professional-looking.

Inventory tracking was slightly hard to set up, since I didn't understand exactly how Zoho handled it. But after talking with customer service, we figured it out and it works great now.

I like Zoho inventory because on this platform everything is connected to my orders and I can manage shipments in a practical and fast way

it's perfect for me and it's all so intuitive!

Tracking S/O, P/O easily. We can track with Batch number that is very good for distribution business.

Tracking shipment based on drivers - not work yet

I’m a big fan of all of the branches to Zoho. Same goes for the inventory application, I can easily add/delete and manage inventory items and merge them into my Zoho CRM. Capatability is amazing.

It could be a little more customizable with certain items but for the most part this is an overall great inventory management option.

I like that it allows me to setup groups of pricing, which lets me cover a lot of variables in pricing. The integration with Books is solid.

This is a general issue with all Zoho products, but bulk-updating/editing is either unavailable or very limited.

I also need the ability to price on a curve. So for instance, I deal with products whose rates change based on the quantity. A quantity of 1,000 is more expensive per unit than 100,000 and I sell any quantity in between. I would like to be able to either draw a curve which represents the price per unit, or set several price/quantity breakpoints and have Inventory calculate the costs in-between. This would allow me to have ONE flexible item instead of 15 instances of the same item at different prices and quantities. This would make my job EXPONENTIALLY EASIER. Please consider.

Powerful yet easy to learn and manage - Lovely interface.
Very useful to grow (and grow with) your business.
Seamless integration with Zoho Books.

Not the best for managing large, technical inventory. Although composite items are available, it is a bit cumbersome to switch between the two.
Needs better integration with Zoho Commerce. The two should become one product for those that need an online store. Zoho Inventory would make a good backend for the eCommerce site.