Zoho Inventory reviews

Customisation options are great, no learning curve we started using it right away, all needed functionality at a modest price

There were some options related to the accounting system specifics that required digging more to figure out

Our client, a trucking parts supplier, needed a warehouse/ inventory management system that would integrate with their new Shopify sales channel. The seamless integration and robust features of the software are what fit the bill for this particular business situation perfectly.

For the Canadian market the accounting module of Zoho has some minor shortcomings when compared with more popular accounting solutions in the region.

Zoho is easy and quick to learn and the customer support is really good.

The system has some real major flaws.
1. There is no pick list, which makes warehouse picking a real challenge
2. You can send delivery notification and invoices to separate e mails.
3. The reports are terrible and are not fit for purpose for a multifunctional warehouse system
4. They really struggle with vat, and therefore connecting to other systems is difficult.
5. The package does not fully integrate with Intuit and pushes towards Zoho Books. The try to force you to use Zoho books all the time.

Ease of use.
Ability to link other Zoho Products like Zoho Books.
Customer service.

Not implementing changes fast enough to make program even better or more functional!

I have tried out so many different accounting software apps, and this is the one I've found works the best for me. I have a very small business, just me, and the revenue is still pretty low. So it is such a relief that my entire budget doesn't have to go to monthly fees, and that I didn't have to take the time to build my own. So many great features, and the developers are constantly adding new things, (that you can vote on!). I've only had to contact customer service a few times, but the times I have, they have been very personable and patient.

My only feature that I really need is that I need to be able to delete custom fields even after I've used them. I've added some fields that were later added by the developers, and that means that even though I'm not using them anymore, that's one custom field slot used up.

It handles most day to day business processes of any product/service business with ease. The UI is very clean and easy to use. It is very unlikely that you would come across software bugs

For its scope and target segment, I have to really try hard to say something negative about Zoho Inventory.

We tried several products however most of them lack the function of being able to track items needed to produce your final product. Most of them are just an inventory product but lack the options needed for those of us that manufacture our own products. Once you find a product that does have these features they are pricey and difficult to use with little to no instructions. Then there is the problem of enabling them to sync with your accounting software like Quickbooks. This product has all of these features and is the reason we are using it.

The screen resolution and display may need to be adjusted. We noticed that the side bar on the left does not open all the way and is partially covered by the mainscreen.

It would also be nice if someone would come up with a program that automatically generated a product SKU number instead of always having to manually create these.

It is so good to look at. I reviewed some of the competitors (Unleashed, DEAR and Cin7) and Zoho products provide the best user interface. It's very simple and familiar, menus have just one or two levels, it works very well on a Mac in Safari (which isn't something you could tell about the others).

They also have good-looking and working iOS apps with barcode scanning - again, the others are missing out there.

As for the integrations, it looks like they have quite extensive API and Single Sign on, but I have to expose that area more.

As they have their own Books, there's no direct integration with either XERO or Intuit. But we're willing to give Books a go, especially if it really is UK ready.

Another great invention of the Zoho brand, with its inventory version, has created excellent expectations in our company, and there are many reasons.

-Organizes in real time the stock of LPG liquefied gas in bulk, allowing us to know exactly how much product we have.

-Elaboration of simple route guides for each of the products.

-Organize the order, shipping, payments, and information of our customers.

- Update the status of the order in real time

Like other programs of the Zoho chain, it is essential that the internet has an acceptable stability and speed, otherwise the software does not work optimally

We only send a small number of parcels a month and its mainly keys to code for our Locksmith Business. However, I find Zoho Inventory a great help in keeping track of these orders and levels of key blanks in stock.

The intregration with other Zoho Products is excellent.

No Android Phone App for when im on the road and need to start the process for key shipment.

There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
1) Order Management
2) Invoicing
3) Integration with other tools available
4) works closely with other Zoho Products
5) Ease of access
6) Reporting and Dashboard is better than other players in the same domain
7) Handles RMA easily

Each tool comes with a few drawbacks though:
1) Lack of Equipment Rental feature
2) Composite Items feature doesn't function well, needs more tweaking from the user

I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program.

Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly.

easy to use, simple configuration, many integrations with accounting software and shops via connectors or built-in with Shopify.

it is still under development. There are no bundled or configurable products that exist in eCommerce world. It makes the stock management a little bit tricky. In the business world SKU data is an indicator of the product. In Zoho Inventory it is an item name... and SKU. Sometimes I do not understand the logic behind some rules.

simple to create product
integrate with the Books

Product filter really need to upgrade, we need to download product as make a custom filter in Excel

It has what we need - the ability to track inventory for our warehouse items. We don't need any fancy bells or whistles. We don't need it to be an ordering or sales system. We just want to know our current counts, and be able to make adjustments as needed. Zoho Inventory does all of that and more. And for the price, you really can't beat this inventory software system.

For our needs, it had too many additional features. I don't need purchasing or sales orders. But we just don't use those screens, so it's not a big deal.

My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved!

I also like that all of my vendor contacts are accessible in one place.

Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc.

Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing.

The dashboard is simply awesome. It gives a good daily overview of the business activities and the necessary next-steps.
We can easily manage sales order and transfer among the warehouses, and scale easily to more warehouses when needed.
The integration with our website is just fantastic. Items and stock level from the Inventory syncs that on the website. No more repeated work.
AND, the API access is just wonderful. Going forward, applications can be built on the API feature to add more value to our customers and business process.

The permission levels could be better improved. A user's access to the Customer's Contact module, for example, should be limited to the contact created by that user. Then, the accountant can have access to all contact irrespective of the who created it.
A desktop application would be great. Or, an application to work offline when there's limited internet connection.

Zoho Inventory is by far the best software out on the market to handle inventory tracking as well as creating sales orders and invoices. It's super customizeable and very professional-looking.

Inventory tracking was slightly hard to set up, since I didn't understand exactly how Zoho handled it. But after talking with customer service, we figured it out and it works great now.

Tracking S/O, P/O easily. We can track with Batch number that is very good for distribution business.

Tracking shipment based on drivers - not work yet

Easy to use
Links into many other apps within zoho
Cost effective

many apps are not necessary
Managing currencies of products from suppliers difficult
adding images is time consuming

we were maintaining an inventory of all the equipment and their invoicing along with the license expiry details and track them when used internally or sent to clients.

there are far more better tools within same price or even less with more features and functionalities than zoho offers.

Powerful yet easy to learn and manage - Lovely interface.
Very useful to grow (and grow with) your business.
Seamless integration with Zoho Books.

Not the best for managing large, technical inventory. Although composite items are available, it is a bit cumbersome to switch between the two.
Needs better integration with Zoho Commerce. The two should become one product for those that need an online store. Zoho Inventory would make a good backend for the eCommerce site.

The software is easy to use. There are lots of tutorials available so it can be learnt easily. Having a mobile app is a great advantage. The speed and smoothness of the application impress much.

We didn't find any issue in the software as we have just started to check the features.

It integrates with all required systems.
We use it with Zoho Books, Zoho CRM and Shopify

That Shopify is not a Marketplace instead a Cart, this means that we can not sync our items both ways.

EXCELLENT SOFTWARE FOR ACCOUNTING. WE USE FROM LAST 3 YEARS.

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