Zoho Inventory reviews

My previous school did not have an inventory system so I thought I'd give this a go. It was really great and easy to get the hang of. I like how you can see the status of inventory in bulk or individually easily.

It's mostly centred around sales / commerce, not really for schools.

Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Can be more economical due to scale of zoho, they could pass some more discount to clients.

What attracted me to Zoho was the seemingly user-friendly interface, which lended to jumping around from customer profiles, financials, to products, orders, etc quite fluidly. It lets you have multiple currency price lists which is HARD TO FIND. I liked the possibility to easily upgrade to other Zoho products like the CRM.

Every other feature that was important to my setup was only partially available, or had major limitations leaving the "features" useless. Woocommerce integration is shown as available through a third party - but that plugin is both expensive and DOES NOT WORK. Shopify connection ONLY GOES ONE WAY (shopify to zoho, NO INVENTORY SYNCING!!) The Sales Order/Shipping/Invoicing system is unnecessarily messy and very hard to truly automate, due to lack of connections.

There are plenty of options out there in the market for a well-integrated tool, however, the features in Zoho Desk come at a low cost and are at par with other players, the top features which I loved about the product are:
1) Order Management
2) Invoicing
3) Integration with other tools available
4) works closely with other Zoho Products
5) Ease of access
6) Reporting and Dashboard is better than other players in the same domain
7) Handles RMA easily

Each tool comes with a few drawbacks though:
1) Lack of Equipment Rental feature
2) Composite Items feature doesn't function well, needs more tweaking from the user

Ease of use.
Ability to link other Zoho Products like Zoho Books.
Customer service.

Not implementing changes fast enough to make program even better or more functional!

As a small business owner, I found that the Zoho Inventory plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory.

The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it.

Cloud based, pricing tiers by customer, import/export.

Coming from a fairly old (DOS based) system, which we were used to, there is a learning curve. I was not able to easily find ways to do business the way we are used to. After much searching, Zoho has most of the main capabilities, but they were not easily found. This could be because Zoho does so much that there is a lot to search through.

I only considered Zoho Inventory because of the Inventory integration with multiple Shopify stores but It never worked on more than 1 store.

Besides having paid $250 for a product that never worked, the customer service is very slow. They say they will contact their developers and have the issue fix overnight, they ask for screenshots of everything but NEVER SOLVE ANYTHING.

The software is easy to use with a lot of automation hence making complex processes easy to carry out.

I like everything about the software although the price is quite high.

Easy google merchant store integration
Mails for automatic inventory reports
Market place integrations are available

Free trial can't be used for a small lingerie shop
Difficult to enter measurement

Easy to understand and use, although I have accounting experience

Needs better and more customizable reporting

This has strong core functions, is easy to use and very reliable with zero bugs or downtime after a few months in.

It would be good if there was more integration functionality with zoho books.

The features I like and use the most on Zoho inventory are the inventory management and the order fullfillment features. It is easy to use.

I don't think there is anything about Zoho Inventory that I don't like. I still use their products today.

Zoho inventory helps me to know that in stock and out stock of items and also helps me to order new stock items online.

No challenge so far but sometimes I used to lose data therefore let them work up on it

the feature that i like the most is the driver photo on package which provices proof of deliver and their great and extensive features like fulfillment of orders, composite items.

only thing that was not up to the mark was their dashboard presentation. it is not very easy to understand , takes a lot of time to be familiar with it and take loading time sometimes.

One of the key features is the ease of set up and configuration. Customization options are also decent. The ability to operate in multiple currencies is also key.

The workflow for PO entry, sales order entry and their relationship can be cumbersome and may not necessarily scale well. There are options for bulk import, but with limitations.
Pricing on one section of their site when you are starting a trial shows one price. When you are converting from the trial, it shows a different price. This is misleading.
Multi-warehouse option is not available in the free version

I liked the ZOHO inventory dashboard was organized. It helps us to see all activity.

The search functionality could be better for search items.

We found Zoho after years of putting up with a software that doesnt work for our company. Glad we did, because we havent looked back since. Ease of use, very user friendly and OUTSTANDING customer service!

Nothing really. Nothing that their customer service cant handle.

Cloud Based ERP.
SKU serial tracking feature.
Awesome UI
payment reminders
integration with ICICI bank
portal feature

I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus.

Still
cheers to whole Zoho Team for an awesome product