Extensiv Order Management

4,7 (111)
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Beheer van e-commerce-activiteiten

Totaalscore

4,7 /5
(111)
Prijs-kwaliteitverhouding
4,5/5
Functies
4,5/5
Gebruiksgemak
4,5/5
Klantenondersteuning
4,7/5
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111 reviews

Jeffrey
Jeffrey
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Excellent platform and customer service

Beoordeeld op 4-3-2016

Skubana offers an easy to use, well supported, cost effective platform to ship, track inventory and...

Skubana offers an easy to use, well supported, cost effective platform to ship, track inventory and manage sales data. We use it for retail and wholesale, international and domestic shipping.

Pluspunten

Easy to use, cost effective, well supported.

Minpunten

Quickbooks integration and barcode scanners will be great additions.

Monica
Totaalscore
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

A fantastic ecommerce "Hub" solution!

Beoordeeld op 27-10-2017

Pluspunten

Intuitive - Skubana is incredibly intuitive to use. All of the features and functionality are set up to flow in a very natural way. This is especially great for our end users but it also keeps our training and operational costs down.

All-in-One - No system is an all in one solution but Skubana is pretty close. We can manage an enormous amount of our business through Skubana directly or through one of their ever-expanding App partnerships.

Onboarding - Skubana assigns a point person who walks you and your team through set-up and use of the system. Honestly, they hold your hand so that even technically challenged implementors and users can run w/the platform w/out much effort. This is a huge bonus for smaller companies w/out a lot of resources.

Trouble Shooting - I've never been through an integration that didn't have set-up issues. Skubana works as your partner and your advocate to push issues through to resolution.

Pricing - A company would be hard-pressed to find another solution that does as much as Skubana does.

Minpunten

I wish they had a bigger staff to do even more great things! The current system already has great functionality. But I know they have more in the pipeline. Skubana's only limitation is its bandwidth and time.

Geverifieerde reviewer
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 0.0 /10

Great capabilities if willing to pay big bucks

Beoordeeld op 30-11-2018

After five months we decided that Skubana has a lot to offer its end user, but it was not a good...

After five months we decided that Skubana has a lot to offer its end user, but it was not a good fit for us as a pure Amazon FBA seller. PO's were auto-generated; however, we had to review each one to ensure it was profitable and a proper order to place at the time (projections were off even after 90 days of data collection). Furthermore, we had a very poor experience communicating with the the support team. It seems we had an account coordinator, who was always available and very helpful, but beyond that - the entire organization felt like a sales team. When it came time to communicate, they were mum and quite difficult to get a hold of. Business development is key to small business (we understand that as a small business) but client relations is even more important. "Disappointed" is the understatement of the year for us in describing our experience.

Pluspunten

The automated PO generator is a great feature if ...
You do not have competitors selling the same product, which could impact your velocity/profitability. We also saw issues with the forecasting projections. Not a couple units, but hundreds of units off.

Minpunten

Software required a massive amount of dedicated time and effort to set up with Amazon FBA. We had an on-boarding period that was long and painful. It was long because there was endless customization required. It was painful because after all was done, we found out through another Skubana employee that we did not set up our products/inventory properly during our on-boarding.
This was quite troubling.
Lastly, in full-disclose, I spent the first decade of my career as a software validation engineer, and I can say - navigating the software was very clunky. It has massive capabilities, but a software application is only as good as the user - in other words - the UI should not take 12 months to become familiar to the user. At some point, training on the application needs to end and the user needs to be able to fully perform duties on their own.

Tyler
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

A Game Changer

Beoordeeld op 23-11-2015

We've been looking for years for a solution to support our fast-growing multi-channel ecommerce...

We've been looking for years for a solution to support our fast-growing multi-channel ecommerce business. We tried several other 'competitors' (though, I would not call them that), but they were all missing the pieces to the puzzle. Skubana was the first software solution to have all pieces to the puzzle. This sets them apart in the industry. They get it. They were built from the ground-up knowing the limitations of their competitor's offerings. They made sure they could address those missing pieces. Chad and his team have been top-notch and it has been a great pleasure working with them from launch to running day-to-day operations. I would highly recommend Skubana.

Pluspunten

- total back-end solution for ecommerce businesses big and small
- includes many features and integrations
- lots of new features and integrations always being released
- ground-breaking analytics (now and more coming)
- superlative support

Minpunten

- learning curve is steeper than expected

Antwoord van Extensiv

Thank you so much for your feedback. Looking forward helping you achieve much more success this holiday season and beyond!

Matthew
Totaalscore
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Finally Something That Does What It Says !

Beoordeeld op 23-9-2017

Pluspunten

Skubana Does What It Says!
I have tried multiple solutions over the years, and every time you start to use the software and it falls short of something huge it was supposed to do. Not at all the case with Skubana, it continually helps us grow. Skubana has also helped us effortlessly ship out of 4 storefront locations along with automation between several of our distributors who dropship.

One of the best parts about Skubana is the analytics. Now we know exactly where we are making money and what we need to improve. Having this feature is nearly priceless and saves tons of headaches cobbling stuff together that ends up not being entirely accurate. WIth Skubnana it's all right there.

Lastly, the customer support is amazing. I have never had such good accurate support using any other services. Ryan and Chad have been amazing to work with,

Dustin
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Skubana makes running a business fun again

Beoordeeld op 20-7-2016

Our goal at the beginning of 2014 was to find and implement an inventory system across all of our...

Our goal at the beginning of 2014 was to find and implement an inventory system across all of our selling channels. It took us over 2 years and many failed attempts. Luckily we found Skubana this year. Finally, I have an accurate view of my sales, inventory and many other perks that make running this business fun again.

Pluspunten

I like the customer support and the reporting most. Not only can I tell where my inventory is and my total valuation but I can also see my exact profit on each item I sell on any selling platform. If there is ever an issue we have a great rep who handles this with us immediately.

Minpunten

There's not much to not like about this software. They are in the process of integrating with QuickBooks which will be great. I do not use all of their features at this time because my 3PL handles my shipping, but it's nice knowing it's there.

Dr. Jeremy
Dr. Jeremy
Totaalscore
  • Sector: Mediaproductie
  • Bedrijfsgrootte: 2-10 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

A Must for my ecommerce Business--saves me hours every day!

Beoordeeld op 29-10-2015

The number 1 item I am looking to do in my businesses is automation. When I learned of all the...

The number 1 item I am looking to do in my businesses is automation. When I learned of all the automation features in SKubana it was a no brainer to get it. Many repetitive and time consuming tasks has been set for me in the software and frees me up to do other things ie product research, strategy, play with kids :) etc. I figured if I saved 1 hour a week (I save way more time than that so far) then this software is worth its weight in gold. Thank you for creating Skubana!

Pluspunten

automation!
being able to track stats that are essential -PROFITABILITY
stats on best sellers and worst sellers
shipping automation
all in one!

Minpunten

the terminology in the platform I am getting used to
there are so many features I know I am not fully utilizing them so will take me time to learn everything

Mathew
Mathew
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

Perfect for Growing Businesses Seeking an All-in-One Solution

Beoordeeld op 29-3-2016

We are a fast growing e-commerce business whose sales were outpacing our ability to manage them. We...

We are a fast growing e-commerce business whose sales were outpacing our ability to manage them. We needed a software solution to help us better manage purchasing, order processing, and multi-channel inventory tracking. Enter Skubana. Chad Rubin (CEO) is someone who understands the needs of companies like ours because, well, he runs one. He understands the challenges of scaling an e-commerce business, and has brought some very bright people onboard to help create an excellent tool for anyone in our field. The customer service has been exceptional, and we truly look forward to continuing to grow with Skubana as a key element of our success.

Pluspunten

streamlines inventory across channels
ability to automate order processing
real time profitability tracking

Minpunten

API connectivity to emerging sales channels still in works

Erick
Totaalscore
  • Sector: Levensmiddelen- en drankenindustrie
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Saying this software is just good, would be an understatement

Beoordeeld op 31-7-2018

Pluspunten

The ease of everything, when you lack the knowledge or have any doubts, Customer Support is always standing on the sidelines and helps you resolve any issues you might have. I havent been using this program for to long but just in the short period that i have, i can tell this is going to take us to the next level.

Minpunten

lack of control on our shipping labels and packing slips. id like to be able to edit each one a little more just to make it more personal for our customers. This is minor con, i really do not have to much bad to say about this software.

Nate
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning

A MUST For Any Growing Ecommerce Business

Beoordeeld op 4-12-2015

When running an ecommerce business, you look for the tools that are going to put you in position to...

When running an ecommerce business, you look for the tools that are going to put you in position to succeed. Skubana is definitely one of those tools. It came highly recommended by my accountant, and it's one that my ecommerce business will never be without.

Pluspunten

It gives you a real look into your business with up to the second inventory reports, as well as profitability reports that show you exactly which products are making you the most money.

It allows you to scale beyond your wildest dreams without skipping a beat.

It has a friendly & helpful staff which are willing to help you at every turn.

Minpunten

It does take some time to get a handle on everything

Antwoord van Extensiv

We are tremendously happy to know that Skubana is helping you scale your business. We appreciate your business.

Jesenia
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Order Management Review

Beoordeeld op 12-5-2023

Good

Good

Pluspunten

Easy to use and accurate with the prices.

Minpunten

FedEx multiple boxes discount does not sync accurate from our account. When done in our software multiple boxes usually we get discounts.

Vik
Totaalscore
  • Sector: Textiel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great platform, good support, easy to use.

Beoordeeld op 12-6-2020

I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable...

I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them.
I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.

Pluspunten

We are a high volume e-commerce company selling across many sales channels for 10 years now.
During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong.
Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches).
Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs.
They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business.
They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out.

Minpunten

The native shipping labels creation, but you can connect to other tools that can get the job done.

Geverifieerde reviewer
Totaalscore
  • Sector: Consumentenelektronica
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Great Product for a Growing Company

Beoordeeld op 8-6-2017

Pluspunten

I like the ease of use and the fact that it's online so I can access it anywhere at any time. Also, the linkage to my webstores and third party logistics centers was quite easy! It's very simple to train new employees on. Its a very good tool for small to medium sized companies.

Minpunten

The PO section can definitely be improved upon. The way it does partial line items is very frustrating. I also found that the customer support person I worked with was restricting the overall ability of Skubana due to their lack of knowledge about what could be done. I ended up doing things I was told were not possible. Pretty frustrating to learn on my own.

Geverifieerde reviewer
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

organize your SKU's

Beoordeeld op 8-10-2019

Love Skubana. Would highly recommend this tool to anyone looking to keep track of their SKU's. I...

Love Skubana. Would highly recommend this tool to anyone looking to keep track of their SKU's. I wouldn't go back and try manually keeping track of them for nothing after discovering Skubana.

Pluspunten

the ability to organize my SKU's across multiple vendors, multiple warehouses and locations has helped streamline my workers tasks considerably.

Minpunten

The price point is a little out of range of what I would like, but also understand it is an in-depth tool and the abilities are nearly limitless.

Vu
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

USER OF SKUBANA SINCE MAY 2018

Beoordeeld op 15-1-2020

Pretty much I ‘watched’ a demo by [SENSITIVE CONTENT HIDDEN] SKUBANA and he talked about running a...

Pretty much I ‘watched’ a demo by [SENSITIVE CONTENT HIDDEN] SKUBANA and he talked about running a 8 figure business with I think he said 1 person? I now run my operation with my wife part time along with myself (full time). We were operating with 3 other employees before we switched over to Skubana. I’m not a 8 figure seller yet but I can easily see who I can keep scaling with Skubana.

Pluspunten

It was a while ago but I loved the launch process. Skubana will have a dedicated rep work with you to setup Skubana while you are currently in the transition person away from your current provider!

Minpunten

There isn’t anything that I dislike. Skubana is very responsive with their CHAT function anytime we run into issues.

Britt
Totaalscore
  • Sector: Sportartikelen
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best available

Beoordeeld op 6-1-2020

Mostly pleasant, some hiccups with missing shipping labels.

Mostly pleasant, some hiccups with missing shipping labels.

Pluspunten

This is the best product on the market now. Easy to use, easy to train new customers on. Browser based.

Minpunten

Some features that are standard on other platforms are not available. Changing orders and updating channels is a big one.

david
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Skubana- I Can't Live Without You

Beoordeeld op 4-2-2020

Vast improvement in efficiency processing orders. This app is everything we hoped it would be from...

Vast improvement in efficiency processing orders. This app is everything we hoped it would be from the simplicity of use to the excellent customer service

Pluspunten

The inventory tracking is airtight, and now that they've built a QBO connector, you have accounting natively integrated. Plus there are tons of integrations available so you can essentially plug and play.

Minpunten

We like everything about it. Nothing not to like.

Antwoord van Extensiv

We appreciate and value your business. Thanks for the feedback!

Alexander
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

3 Years with Skubana

Beoordeeld op 18-12-2019

It has been great! Skubana is an important part of our business and has allowed us to manage our...

It has been great! Skubana is an important part of our business and has allowed us to manage our inventory as we have grown to thousands of SKUs

Pluspunten

They have been willing to listen to us as we both grow together. They are always open to new ideas and changes that help us.

Minpunten

There have been small limits of the software and places where we have to move through multiple clicks. But they have always tried to work with us on this.

Alla
Totaalscore
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Best move ever

Beoordeeld op 20-4-2017

We switched from Quick Books Enterprise to Skubana about four months ago to streamline our process...

We switched from Quick Books Enterprise to Skubana about four months ago to streamline our process and maximize efficiency. Our business model is based on drop shipping from multiple manufacturers and sales orders coming in from multiple channels and market places. Skubana allowed us to automate connections to both, suppliers and selling channels, which saves a ton of time. Even though we are still learning our way around, Skubana team has been extremely helpful throughout this process. The customer representative was instrumental in getting us set up and one more representative who is my go-to guy on daily basis. He is not just exceptionally knowledgeable and experienced, but also very personable and patient. Working with other ERP systems in the past (Infor Syteline and QB), it is very refreshing to be able to reach your support guy at any time and actually get solutions to your problems. Switching to Skubana was a great move for our business, as there is no way we would've been able to keep up with the growth we're experiencing without that team.

Antwoord van Extensiv

Thank you Floorcare team for choosing to partner with us. Your insights about Quickbooks have been really helpful in developing a platform that truly supports your needs.

Eric
Totaalscore
  • Sector: Gezondheid, wellness en fitness
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

The company really takes care of you!

Beoordeeld op 20-6-2019

They also get back to you immediately and answer all my questions - this is huge.

They also get back to you immediately and answer all my questions - this is huge.

Pluspunten

The software is not only error-free but allows us to integrate all the moving pieces. This is a huge relief for us.

Minpunten

I don't see any downside to this company at all.

Doug
Totaalscore
  • Sector: Kunst en nijverheid
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Skubana definitely has great value!

Beoordeeld op 9-1-2017

It's amazing, the number of tools included in the Skubana eCommerce management system. My biggest...

It's amazing, the number of tools included in the Skubana eCommerce management system. My biggest challenge has been to make sure all data is entered so the system can work.

Pluspunten

A very detailed eCommerce management system from inventory control thru determining your best and worst selling products.
The Skubana system has been well thought out and updated features are being added steadily.
It is a great value for the tools that are available in one system!

Minpunten

The system learning curve is longer than I would have liked, although after trying several other systems they appeared similar.

Antwoord van Extensiv

Thanks Doug for your feedback on Skubana! We appreciate your business and we're looking forward to bigger things with you this year.

Ephraim
Ephraim
Totaalscore
  • Bron van de reviewer

Totaalscore

  • Gebruiksgemak
  • Klantenondersteuning

Skubana is the path for a seller to succeed!

Beoordeeld op 24-2-2016

The Inventory and the Analytic's Program it self gave me a much better idea were I'm making and...

The Inventory and the Analytic's Program it self gave me a much better idea were I'm making and were I'm loosing as a seller and the Platform is just great!!!

And i want to say too that the customer service is the best with Skubana, Chad Rubin the CEO and Abdullah My Account Manager gave me how much time possible to learn the program at no extra cost at all VS. other ask for training and setup fee..

Antwoord van Extensiv

We love that we are able to help you grow Benevelo Gifts by enabling you to see where you should be focusing on in your business. Trust that we are working hard to get Skubana even better and we are rolling out more features/services to serve you better!

Thank you for trusting Skubana with your business!

Crystal
Crystal
Totaalscore
  • Sector: Luxeartikelen en sieraden
  • Bedrijfsgrootte: 51-200 werknemers
  • Maandelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 7.0 /10

Skubana helps me to manage shipping and receiving in our large-inventory company

Beoordeeld op 28-6-2017

I can quickly access shipping information when dealing with our inventory.

I can quickly access shipping information when dealing with our inventory.

Pluspunten

This program is organized well and aspires to be a quick, easy-to-use program when dealing with shipping inventory in and out of our warehouse.

Minpunten

The program frequently moves slowly or crashes. When signed in I am sometimes kicked out of the program and lose work. This is not an everyday thing but enough to mention it.

Tayyeb
Totaalscore
  • Sector: Detailhandel
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Skubana has tons of potential

Beoordeeld op 13-12-2019

Pluspunten

Its versatility and amazing customer service team.

Minpunten

The glitches tend to slow down operation which at times becomes frustrating. But the team rectifies the situation very quickly.

Emily
Totaalscore
  • Bedrijfsgrootte: 2-10 werknemers
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Skubana is Quality!

Beoordeeld op 24-6-2016

As our e-commerce business is growing and we are expanding to other selling platforms we were...

As our e-commerce business is growing and we are expanding to other selling platforms we were looking for a management system that could help us manage our inventory, warehousing and our orders. We came across Skubana about 3 months ago and at first we were a bit intimidated with all that it has to offer and the learning curve, however we had not found anything as sophisticated in the market as Skubana.

We decided to try Skubana to see if it truly offered everything that we were looking for. We are pleased with our decision to give Skubana a try. Since contracting with Skubana we have found that a parts of our business has become automated, relieving us of great stress and frustrations.

Because this system is so intricate and complex, Skubana assigned an account manager to us to ensure that we completely understand how to use it. We are ever so grateful to our account manager Wali. He has been extremely patient with us and has gone above and beyond to make sure we understand all of it's functions so we get the most out of it. There is a learning curve to Skubana, however with an assigned account manager and all of it's functions it is well worth taking the time to understand and put it to work for you!

Pluspunten

Excellent customer service and training

Minpunten

There is a learning curve

Antwoord van Extensiv

Emily,

We are so happy to be working with you and your team. Your comments and feedback since you've started with us have also helped us grow and learn more on how we can further improve Skubana to make it fully worthwhile and useful.

Thank you for trusting us with your business!

The Skubana Team