Totaalscore
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3 reviews
- Sector: Overheidsadministratie
- Bedrijfsgrootte: 51-200 werknemers
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
Beoordeeld op 8-5-2017
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Bron van de reviewer
Totaalscore
Good solution to combine voice of the customer with product management
Beoordeeld op 4-5-2011
It helps you translate customer requirements into actionable and intelligent criteria for products. What’s more you can integrate feedback into your requirements and iterate successively. One of the most interesting case scenarios that I could think of was that of this product as a historical repository of customer conversations and requirements for a typical product evolution. The possibilities, then, are endless. Full user review at http://www.getapp.com/blog/product-management-software-review-listening-to-your-customer-through-featureset/
Pluspunten
For a first-time user of the product, I thought support was excellent
- Sector: Computersoftware
- Bedrijfsgrootte: 51-200 werknemers
- Wekelijks 1-5 maanden lang gebruikt
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Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Using as a service desk but unfortunately not the most ideal
Beoordeeld op 16-9-2022
Pluspunten
There is automated timesheet tracking for each tickets.
Minpunten
Price is quite steep if you pay monthly. It is also quite hard to interact with (from the user's feedback.)
