Atera

4,6 (418)
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Alles-in-één MSP-software voor MSP's en IT-ondersteuningsbedrijven

Totaalscore

4,6 /5
(418)
Prijs-kwaliteitverhouding
4,6/5
Functies
4,3/5
Gebruiksgemak
4,6/5
Klantenondersteuning
4,5/5

94%
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418 reviews

Ruth
Ruth
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Atera Is a Helpful and Amazing Tool for Remote Monitoring and Management

Beoordeeld op 26-11-2023

Atera gives incredible results to us. I am impressed.

Atera gives incredible results to us. I am impressed.

Pluspunten

Since day one, the interface of Atera has been intuitive.
I am also impressed by the accuracy and ease of use of the features and interface of Atera.

Minpunten

Atera gives us accuracy and reliability whenever we use it.
I have zero cons regarding it.

Taylor
Totaalscore
  • Sector: Informatiediensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 6.0 /10

Number 1 On the Community Page

Beoordeeld op 31-5-2024

Overall, it has been very positive; however, over the last 6-12 months, development has slowed down...

Overall, it has been very positive; however, over the last 6-12 months, development has slowed down a lot (this may not be the case; Atera is very secretive about what is being developed). I love the community and Atera, but I don't like how they have handled price increases and features being broken into separate billed items.

Pluspunten

I love the product and most of its features. The support has been good when I have used it, and the community is rock solid. It is easy to use and easy on the eyes, meaning the UI is well thought out.

Minpunten

The Feature Board is filled with Years of requests, some of which are essential features of an RMM or PSA. In my opinion, the Knowledge Base is useless in its current state, especially for saving passwords. No 2FA sharing means it is not helpful at all in IT. The recent Price Hikes and bait and switch on the AI features are a real slap in the face, in my opinion. Atera lacks a good handle on being open with what is happening with development and changes. I might freak out if I hear "it's on the roadmap" one more time. When? Two months from now or three years from now, as other requests have waited?

Overwogen alternatieven

Kaseya VSA, NinjaOne, SuperOps.ai en Pulseway

Redenen om over te stappen op Atera

We choose it because of the price per-tech licensing and ease of use. Now the price has gone up, the per-tech licensing is starting to become a lot more expensive than alternative options that do per endpoint.
Rob
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 1.0 /10

If you don’t need a mobile app or decent support it’s OK

Beoordeeld op 6-7-2024

It’s an ok platform if you don’t want the fundamentals. Support is lacking, and they are obsessed...

It’s an ok platform if you don’t want the fundamentals. Support is lacking, and they are obsessed with ai integration without fixing or implementing the basics first

Pluspunten

The interface is clean and easy to navigate

Minpunten

Support and mobile app are lacking massively. Updates are infrequent and roadmap although now public is not kept to schedule.

Manoj
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1-5 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Making IT Management Easier with Atera

Beoordeeld op 23-10-2024

I have had a really good experience with Atera. It is easy to use and makes managing IT tasks a lot...

I have had a really good experience with Atera. It is easy to use and makes managing IT tasks a lot simpler. The setup was quick, and the interface is friendly, so I can find what I need without any trouble. I love that I can create custom scripts when I need something special, and it connects well with other services for extra security and backups.The pricing is easy and relies on what number of technicians we've got, which makes budgeting less difficult. Atera often provides new features based totally on what customers want; that's wonderful. While there are some things that might improve, like the way it detects devices at the network and its help for Macs, Atera has sincerely helped us manage our IT responsibilities more efficiently. I could certainly suggest it to all and sundry looking for a reliable IT device tool.

Pluspunten

Atera is a great tool that makes managing IT tasks much easier. It has a script feature that lets me create custom solutions if something isn’t already included. I also like that it connects easily with different third-party services for things like security and backups. For instance, I used Axcient to back up servers for a client’s office in another country. Getting Atera set up was quick and simple, and the website is easy to use, so I can find what I need throughout the day. I appreciate that they regularly add new features and make improvements. The pricing is straightforward, charging based on the number of technicians, no matter how many devices we manage. This makes costs predictable. Atera also has a feature board where we can see the latest updates, what’s being worked on, and suggest new features without repeating others. I can schedule scripts and run them on several devices at once, which makes updating and restarting them a breeze. It’s also helpful to access CMD/Powershell directly from Atera, and I often use it to export software inventory reports. Atera has significantly enhanced our ability to manage IT tasks overall.

Minpunten

The network discovery feature could be better because it sometimes mislabels devices and doesn’t tell the difference between workstations and servers. Also, the helpdesk does not let technicians shorten message threads when replying, which makes conversations too long. While the reporting options are getting better, they’re still not enough, and there is not much support for Mac devices.

Al
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Atrea - Excellent choice for starting or growing MSP's

Beoordeeld op 4-6-2024

Excellent. They have consistenly delivered and support has been wonderful and efficient.

Excellent. They have consistenly delivered and support has been wonderful and efficient.

Pluspunten

For a low entry cost you are getting a ton of features and great support. Atera is very responsive and is constantly release new features suggested by the community.
Atera is easy to learn and use. New technicians are up and running in no time.

Minpunten

Reports and 3rd party integration is improving but still has more to go.

Overwogen alternatieven

ConnectWise Automate en Autotask PSA

Redenen om voor Atera te kiezen

We switched before the SolarWinds hack. When Covid hit SolarWinds was not responsive...so we switched providers and never looked back.

Overgestapt van

SolarWinds Service Desk

Redenen om over te stappen op Atera

Had all the features at an increadible price.
Benjamin
Totaalscore
  • Sector: Mijnbouw en metalen
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Perfect All in One Remote Support Solution

Beoordeeld op 4-6-2024

Very pleased with the pricing, support and offered features and implementations.

Very pleased with the pricing, support and offered features and implementations.

Pluspunten

Perfect for remotely administrating a variety of different operating systems and systems. We are a fully cloud, remote camps with StarLink and work-from-home-based company and Atera helps our IT team tremendously to keep an overview of all running systems and clients. We use a variety of functionality from patch management, over remote monitoring to the general support help desk. And if something doesn't work as expected Atera's support is just a chat away to investigate and support. Implements well with various 3rd party solutions, from Cyber Security to Backup, etc. including a steep discount on these services compared to the regular pricing.

Minpunten

A lot of additional features have been moved from a free tier to a paid tier now including the very helpful new AI features. However, since the base pricing is already pretty low it is not a massive concern to have these packages added to our service.

Overwogen alternatieven

ConnectWise ScreenConnect en NinjaOne

Redenen om over te stappen op Atera

Pricing and features offered. Pricing per technician is a game changer and allows to us better forecast the spending.
Cassandra
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 501-1.000 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Ease of use and very dependable

Beoordeeld op 4-6-2024

So far Atera has been excellent we have had no issues and been able to incorporate Atera everyday...

So far Atera has been excellent we have had no issues and been able to incorporate Atera everyday for ticketing and remote support server management and general service

Pluspunten

I like most that Atera handles everything for our company from asset management to remote support.

Minpunten

That every time my computer is shut down I have to go thru MFA.

Patrick
Totaalscore
  • Sector: Schoolleiding
  • Bedrijfsgrootte: 201-500 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Looking forward to what the roadmap shows for the future of Atera

Beoordeeld op 6-6-2024

My overall experience has been great with Atera. I also enjoy the webinars they throw to show end...

My overall experience has been great with Atera. I also enjoy the webinars they throw to show end users roadmaps for new implementations and also current pieces many users do not realize they have access to with the suite.

Pluspunten

The best feature for us using Ater is the ease of use and the quick response chat feature, those two items have been the best part of using this solution by far compared to other competitors.

Minpunten

I would like Atera to have a free remote access software for staff and users it would eliminate another product and would allow us to only use Atera for everything when it comes to troubleshooting.

Kyle
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Atera - Great for the price!

Beoordeeld op 9-9-2024

Its great! for the price it is really hard to beat. And they keep adding features every month.

Its great! for the price it is really hard to beat. And they keep adding features every month.

Pluspunten

We use it mostly as a remoting tool into other computers. And a few scripts here and there. the scripts are good. and for the price you cant beat it.

Minpunten

Sometimes the integration with spashtop for remoting is a little bit glitchy.

Overwogen alternatieven

NinjaOne

Redenen om voor Atera te kiezen

Atera had way more features and was cheaper.

Overgestapt van

TeamViewer Remote

Redenen om over te stappen op Atera

Pricing was better for the size of team that we have.
Abhishek
Totaalscore
  • Sector: Computer- en netwerkbeveiliging
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Best RMM and ticketing Software

Beoordeeld op 8-8-2024

Easy RMM management tool with great ticketing and powerful features. Alerts have a intuitive...

Easy RMM management tool with great ticketing and powerful features. Alerts have a intuitive dashboard.

Pluspunten

Great tool with per technician billing model . Endpoints are not billed. Super powerful , has built in ticketing , remote management and patch ,management . Also has Co-pilot AI for generating automated scripts

Minpunten

Support of Mac devices is minimum or nil

Overwogen alternatieven

ConnectWise ScreenConnect

Redenen om over te stappen op Atera

Per technician billing of Atera is best when compared to per end point billing of connect-wise
Alec
Totaalscore
  • Sector: Vastgoed
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Amazing RMM and PSA All-In-One!

Beoordeeld op 13-3-2024

We were bringing in our help desk internally and not using a MSP. Atera allowed for this to occur...

We were bringing in our help desk internally and not using a MSP. Atera allowed for this to occur with ease! We are now able to manage our endpoints and tickets from our own dashboard. Having multiple different methods for employees to access help, like a KB or even direct chatting, is a huge advantage for us and helped make the transition easier.

Pluspunten

I love the integration of AI within the ticketing and scripting sides. It make everything easier to do and helps you out whenever you forget that one command to make progress. It makes implementation of maintenence scripts easy and makes you want to get in and start taking care of issues! Customer support is easily accessible as well and can help you out with whatever is needed

Minpunten

There are a lot of menus to navigate. This can make it slower to get around until you are fully familair with the platform. Give it time though, it is well worth it!

Overwogen alternatieven

NinjaOne

Redenen om over te stappen op Atera

Ninja is a great RMM and ticketing system but Atera is worlds different. It is so feature rich the learning curve is well worth it.
Palash
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Makes IT management easier at a great price

Beoordeeld op 6-10-2024

Atera automates key processes like patch mangement and remote monitoring for us. It integrates well...

Atera automates key processes like patch mangement and remote monitoring for us. It integrates well with ticketing and remote access, allowing our IT team to handle support issues quickly. On the whole, Atera is now integral to our operations.

Pluspunten

Atera's dashboard is intuitive and provides insights into the systems we manage, making remote access and troubleshooting tasks easy for us. The pricing model, which is per technician and not per endpoint, is a major plus for cost control.

Minpunten

The reporting and analytics module should have been more flexible. Customizing reports to fit specific needs, such as for executive summaries is a bit of a hassle.

Joenard
Totaalscore
  • Sector: Werving en selectie
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Best ITSM tool!

Beoordeeld op 5-6-2024

Superb! I will recommend it to all small-medium-sized companies.

Superb! I will recommend it to all small-medium-sized companies.

Pluspunten

It has a lot of feature in supporting MSP such as RMM tool, remote desktop, ticketing tool, asset management, and many more!

Minpunten

I cannot think of anything. This is the best ITSM tool so far.

Overwogen alternatieven

ServiceNow

Redenen om over te stappen op Atera

It is cheaper compared to other ITSM tools like ServiceNow, JIRA, etc. Features are complete and the support team are always reachable and helpful.
Zach
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Great overall MSP platform with excellent support

Beoordeeld op 5-6-2024

Excellent. They are responsive and keep adding new features.

Excellent. They are responsive and keep adding new features.

Pluspunten

I can chose vendors for AV, backup, etc. and I appreciate their pricing structure

Minpunten

Nothing really. They have been great in all regards.

Karima
Karima
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Efficient Financial Management with Atera's Real-Time Tracking

Beoordeeld op 18-8-2024

Atera has been an excellent combined billing and cost management solution for our finance operations...

Atera has been an excellent combined billing and cost management solution for our finance operations. Real-time tracking, very granular reporting, has increased the overall financial visibility in our operation. Some minor challenges are shared with complex configurations and reporting flexibility. Still, Atera has brought positive results to our financial process and is extremely useful to be within our tech stack.

Pluspunten

I really love the way Atera integrates seamlessly with billing, giving real-time tracking of service profitability and client expenses. This saves us hours of manual reconciliation and frees us to work on higher-value tasks. The excellent reporting also provides insights on IT costs that were previously not available.

Minpunten

Good overall value for the price of Atera; more flexible pricing will be valuable for small organizations. Some advanced features require learning, but the support team has always been very responsive and helpful.

Sydney
Sydney
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Amplifying and Tailoring Remote Monitoring and Management with Atera.

Beoordeeld op 17-9-2024

I'm glad that it is simple to use Atera without any hassles.Again, Atera provides ticketing and...

I'm glad that it is simple to use Atera without any hassles.Again, Atera provides ticketing and helpdesk feature thus making it fast to respond and resolve issues.

Pluspunten

Atera uses AI technology to automate and streamline IT operations thus saving time and eliminating manual work and repetitive tasks.Atera enhances real-time monitoring and management of remote devices.Atera offers excellent remote IT support thus making it simple to resolve technical issues.Finally, it is simple to access and control remote devices securely and quickly with Atera.

Minpunten

I have encountered anything that is worth mentioning as dislike with Atera.

Eddy
Totaalscore
  • Sector: Kantoorbenodigdheden
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

UEM & RMM Program

Beoordeeld op 23-7-2024

Pluspunten

I like how Atera automate incident management processes which help resolve issues rapidly.

Minpunten

The mild bugs that I experience get eradicated within two hours upon requesting technical support.

Roshan
Roshan
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 51-200 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Save your valuable time with Atera.

Beoordeeld op 6-8-2024

Atera is overall a productive tool which has saved a lot of time for my business by providing on...

Atera is overall a productive tool which has saved a lot of time for my business by providing on time resolution.

Pluspunten

Atera simplifies time tracking, billing and ticketing for effective IT service management. This software provides proactive IT infrastructure monitoring to avoid problems and boost efficiency. It also smoothly integrates with other business tools for better workflows.

Minpunten

Atera pricing model is expensive basically for small industry with limited IT resource.
Atera's Support team doesn't respond on time which is again a demerit for customers with high priority issues.

Justin
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: Zelfstandig ondernemer
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Atera is a great RMM solution for small MSP's

Beoordeeld op 5-6-2024

After trying several other RMM solutions, I decided that Atera was a good fit for my company and...

After trying several other RMM solutions, I decided that Atera was a good fit for my company and provided the best value. I use the product every day and will continue to subscribe

Pluspunten

The pricing model is far superior to the competition, charging per tech vs per device makes this company stand out from the rest

Minpunten

I would like to see more features regarding 3rd party software patching

Overwogen alternatieven

NinjaOne en Pulseway

Redenen om over te stappen op Atera

Best pricing and value, rich feature set
Tyler
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 11-50 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Atera is an awesome product for business remote support

Beoordeeld op 27-11-2024

Works great when needed and rarely has any issues that prevent remote access.

Works great when needed and rarely has any issues that prevent remote access.

Pluspunten

Patch management to do OS and software updates.

Minpunten

Price point is alot higher than most competitors

Julio
Totaalscore
  • Sector: Financiële dienstverlening
  • Bedrijfsgrootte: 10.000+ werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Complete Service Management Platform

Beoordeeld op 24-10-2024

Atera helps us streamline our service management by automating repetitive tasks and providing...

Atera helps us streamline our service management by automating repetitive tasks and providing proactive device and network monitoring, which ultimately improves team efficiency.

Pluspunten

Atera is a top IT service management solution that automates and optimizes operations, providing a comprehensive suite of tools from device monitoring to billing.

Minpunten

I have no criticisms to offer regarding this platform.

Frank
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 2-10 werknemers
  • Dagelijks 1+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

Atera is the heart of our msp business

Beoordeeld op 15-11-2023

Overall we have a good experience with Atera.
We like the program and we see a lot of potential.

Overall we have a good experience with Atera.
We like the program and we see a lot of potential.

Pluspunten

Easy to setup and to understand
reliable patch management
Integrated third party apps deployment and patching
Solid scripting features
Deploying software via MSI files
Easy remote access to clients

Minpunten

Certain basic features are behind paywalls
Some times remote connections don't work
Sometimes it is a bit slow
SNMP monitoring needs attention

Issac
Totaalscore
  • Sector: Automotive
  • Bedrijfsgrootte: 10.000+ werknemers
  • Wekelijks 6-12 maanden lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 8.0 /10

A seamless Remote connection tool

Beoordeeld op 31-10-2024

Atera is a reliable RMM that offfer reliable remote connections and supports integration with...

Atera is a reliable RMM that offfer reliable remote connections and supports integration with anydesk. Also, the dashboard is very helpful as it gives an overview of all the connection requests,time spent in each session etc

Pluspunten

Atera offers seamless integration with Anydesk which I have been using for connecting to high configuration remote machines which I use for executing certain memory intensive program exe files.

Minpunten

Currently the mobile app doesnt support remote connections.This is a feature which should be released in the new updates

Adrian
Totaalscore
  • Sector: Consumentengoederen
  • Bedrijfsgrootte: 11-50 werknemers
  • Wekelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 9.0 /10

Atera helps me manage my IT tasks and clients with ease, making my job simpler and more...

Beoordeeld op 4-9-2024

Pluspunten

The remote monitoring and management tools are top-notch, and the integrated helpdesk streamlines my customer support.

Minpunten

The reporting features could be more customizable, and I'd like to see more integrations with third-party apps for added efficiency.

Davis
Totaalscore
  • Sector: Informatietechnologie en -diensten
  • Bedrijfsgrootte: 1.001-5.000 werknemers
  • Dagelijks 2+ jaar lang gebruikt
  • Bron van de reviewer

Totaalscore

  • Prijs-kwaliteitverhouding
  • Gebruiksgemak
  • Klantenondersteuning
  • Waarschijnlijkheid van aanbeveling 10.0 /10

Our Damned and Ostentatious IT Monitoring system.

Beoordeeld op 16-11-2023

We love the fact that With the toolwe can monitor more than one devices at no any extra costs.

We love the fact that With the toolwe can monitor more than one devices at no any extra costs.

Pluspunten

Efficient server monitoring.
It helps us attend to our network issues so quickly.
We can monitor more than one device simultaneously at no extra costs.
The interface is easy to use.

Minpunten

So far so good ,it has not given us a reason to dislike.

Antwoord van Atera

Hey Davis,

We're delighted that our interface has contributed to an easy and efficient experience for you!

The ability to quickly address network issues and monitor multiple devices simultaneously without additional costs is exactly what we aim for.

We're thrilled that Atera has met your needs without giving you any reasons for discontent.

We're delighted that our interface has contributed to an easy and efficient experience for you.