SocialChorus reviews

SocialChorus

Work as One

4.4/5 (42 review)
Jeremy A.
Vertalen met Google

Easy platform to work with to distribute news to employees mobile devices AND the company intranet.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 7-2-2018
Bron van de reviewer: Capterra

Access to internal news from multiple devices.

Pluspunten

Ability to have internal news available on a personal mobile device and the intranet from a single platform. Easy to work with and integrates with many other platforms and software.

Minpunten

Would like to see just a few more options for customizing displays on internal intranet. Ability to parse stories by a # or keyword, to display a subset of stories from one channel, would be useful. A UX improvement would be the ability carry details of what a user clicked on through the SSO process, instead of clicking a story from the intranet, going through SSO, and landing on their news feed rather than the story clicked.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Geverifieerde reviewer
Vertalen met Google

Longtime user

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 25-6-2018
Bron van de reviewer: Capterra

increase in employee advocates

Pluspunten

Enables employee advocacy and the basics of social selling. Can easily share to preferred social platforms

Minpunten

Releases are rolled out that then break and remove features actively used.
Feature requests and road-mapped items take forever to come out.
No search functionality for users.
Backend can be very clunky and isn't mobile optimized.
Not their fault but no linkedin engagement metrics anymore due to api changes.
No versioning for different platforms

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

5.0/10
Jewlissa F.
Vertalen met Google

It's an easily manageable application that has made company engagement more plausible.

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 12-2-2018
Bron van de reviewer: Capterra

A significant increase in company engagement. We were delayed on launch, but still managed to reach our goal for download and users. Its very convenient to get messages out to employees and we're always trying new ways to be engaging.

Pluspunten

I like the ease of access of both admin and user. It's nice to have the multiple options including article, image, link, and video. I also enjoy being able to have multiple admin's for ease of control.

Minpunten

I do wish we could manage channels and content on the mobile device for instances that it's urgent or on the go. Additionally, it would be nice to order the channels in any other fashion beyond alphabetical. Or also the layout of the images. (Portrait vs Landscape)

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Amber L.
Vertalen met Google

Typically, the app is great. When making a post though, I think added functionality is needed.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 6-2-2018
Bron van de reviewer: Capterra

Increases level of communication for our department.

Pluspunten

Streamlined view. Easy to post. I think the new updates on how we can add photos and bullets right from the side is nice and eliminates the need of having to scroll all the way to the top.

Minpunten

When pasting a post the format becomes skewed. Also, the bar that has all the functions on it should be a side bar that follows the poster as they are crafting their post since it is time consuming and inefficient to have to scroll all the way to the top.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

7.0/10
Geverifieerde reviewer
Vertalen met Google

We love our account manager and the program runs smoothly most of the time.

Dagelijks 2+ jaar lang gebruikt
Beoordeeld op 6-2-2018
Bron van de reviewer: Capterra

Pluspunten

The analytics and ease of use when posting new content; our account manager; email alerts with new improvements and webinars for training.

Minpunten

The constant bugs that require us to delay email campaigns and other campaigns. The program interface almost changes too much; hard to keep up.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Megan M.
Vertalen met Google

Easy to use, easy to publish, fast, reliable, time saving,

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 7-2-2018
Bron van de reviewer: Capterra

Pluspunten

The content can be posted instantly and be edited later if needs be.
Scheduling is an amazing feature, as are the content emails as it takes some of the workload away from us.
Changes/edits are instant.
Push notifications are useful.
The backspace is easy to navigate.
- I can categories the types of publishers, and have as many as we want. Before we had a select number of emails we could have registered to Newsweaver, and each publisher had access to everything. Now I can have multiple publishers who only have viability to the features they need.

Minpunten

The email templates (e.g. those to increase app engagement, remind people to follow channels ect.) and custom emails are not visually appealing or Vodafone branded. Individuals find it hard to understand that they need to follow channels in order to see the news, we would have liked to be able to assign channels to employees to ensure they don't miss anything.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Liz N.
Vertalen met Google

Amazing experience and totally new digital world for our company...

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 6-2-2018
Bron van de reviewer: Capterra

Pluspunten

I love that it's easy to use and upload content - publishing an article is so quick and easy! I love it! I love the front end user experience and how it looks, audiences can handpick their channels to follow and set up their own individual experience!

Minpunten

Little bad to say to be honest other than I wish we could upload videos straight into the header easily...currently not possible!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Geverifieerde reviewer
Vertalen met Google

The Social Chorus team is innovative, friendly and helpful. They're always pushing for "what's next.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 9-2-2018
Bron van de reviewer: Capterra

It was easy to use and easy to access.

Pluspunten

It's easy and intuitive - for users and program managers. The publishing platform is constantly evolving with new and useful features that make stories more engaging for users.

Minpunten

upgrades to the web platform are a bit lagging; adding a search functionality would be key to improving the user experience for programs with large volumes of content.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Taylor T.
Vertalen met Google

Positive, supportive, helpful, engaging, useful

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 6-2-2018
Bron van de reviewer: Capterra

Pluspunten

The thing I like most about Social Chorus is that the platform is constantly updating and upgrading its functionalities to continuously improve with time. There are so many great features that our team is looking forward to try, including the live webcast, and we are always excited to test out the new & improved features. The support team is also extremely helpful and the platform has fantastic data analytics.

Minpunten

I think there can be some improvements that can be made including: changing the order in which your channels appear, including a calendar widget/function, and having the opportunity to create/update/edit articles from your platform's app on your phone instead of always having to do it on your desktop computer.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Dipti S.
Vertalen met Google

SC is a great platform. The more I engage, harder the realization that there's more to explore.

Wekelijks 1-5 maanden lang gebruikt
Beoordeeld op 7-2-2018
Bron van de reviewer: Capterra

We're yet to roll it out to our employees, but I see great functionality here. Features that bring value to the communication model for orgs like us!

Pluspunten

It's got brilliant functionality. Imagine being able to send emails also from a News App! I like the campaign features as well. It allows you to customize push notifications with the first name, I like that. It's easy to use if you know what every feature can do and what value it can bring to your audience and business.

Minpunten

The SC knowledge base should be embedded in the studio manager for better utility. Also its not clear at this point in time how to create groups, I did try reading the article on that. But it's not addressing everything. I get an article on how to set an RSS feed, but I do not get to know what I miss if I do not set it, till someone explicitly tells me about it. Thus if there is a user orientation to know what will work better for them, that kind of insights would help. Maybe being pushed from your end to my mailbox once every 15 days - 1 tip that you think can help me engage better with my audience, those analytics would be useful certainly.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Geverifieerde reviewer
Vertalen met Google

Easy to use, modern and user friendly A

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 8-2-2018
Bron van de reviewer: Capterra

Ability to design modern content and measure its effecitveness

Pluspunten

Allows you to make smart clean content that captures the eyes of employees, engages and is modern in line with other leading online content creators

Minpunten

Some of the detailed functionality and the ability of the metrics/ measurements on data. Still room for improvement in places. And videos take time to upload - GIFS dont always work etc.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

9.0/10
Kimberly S.
Vertalen met Google

Easy way to get info out to the masses.

Dagelijks 1+ jaar lang gebruikt
Beoordeeld op 10-2-2018
Bron van de reviewer: Capterra

Pluspunten

The program is easy to use. it keeps all of the content in one place that allows me to quickly share it with others.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Laura M.
Vertalen met Google

we had an easy transition into this new program. I like the presentation and ease of use.

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 9-2-2018
Bron van de reviewer: Capterra

The mobile app, push notification, automatic feeds. I don't quite understand how to use all the features. I need to figure out how to do push notification and weekly summaries to our site employees.

Pluspunten

this program is very easy to use! I love the mobile app option, it helps us get the news to our employees quicker!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Cyndy D.
Vertalen met Google

It's user-friendly and effective

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 6-2-2018
Bron van de reviewer: Capterra

I went from a manual process to this! Totally changed my world.

Pluspunten

I like that it is so user friendly. It didn't take me long to learn how to use it, and to teach others to do so.

Minpunten

I can't think of anything but I've not used other tools to compare it to. Perhaps more options for scheduling.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Jody V.
Vertalen met Google

Easy engagement.

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 9-2-2018
Bron van de reviewer: Capterra

Pluspunten

Easy. Keeps my digital footprint relevant. It has been easy to promote its use within the organization.

Minpunten

Sales is beginning to engage in the software. Just trying to increase registrations and engagement within the organization, if you could help with that!

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

9.0/10
Drew K.
Vertalen met Google

Great, Easy, Clean

Wekelijks 1+ jaar lang gebruikt
Beoordeeld op 6-2-2018
Bron van de reviewer: Capterra

Pluspunten

I like how easy it is to post. Also, how large the images are in the post. lastly, its very easy to publish the post to your own Social channels.

Minpunten

When pasting the link in the "Link post" the auto-filled text doesn't take. Having to delete the last letter and add back. The App Is a bit slow to publish the post on your own Social channels after launch, after the first publish the app speeds up. -iPhone 7 Plus

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Keysha B.
Vertalen met Google

awesome experience with social chorus

Wekelijks 2+ jaar lang gebruikt
Beoordeeld op 12-2-2018
Bron van de reviewer: Capterra

Easily sharing content with my social networks

Pluspunten

Very easy to share information about AT&T with others. I think it's great to be able to have such easy software to use to spread the word about AT&T with my Social Networks

Scoreverdeling

Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

10.0/10
Alexandra V.
Vertalen met Google

It's really helped our publishing process, allowing us to better keep our employees updated.

Dagelijks 6-12 maanden lang gebruikt
Beoordeeld op 7-2-2018
Bron van de reviewer: Capterra

Pluspunten

How easy it is to use! It's intuitive, though there are a few things I would change to make it a little more straight-forward in terms of naming conventions.

You clearly update the tool often to provide us the best benefits/are using feedback from clients to improve -- it's noticed and appreciated!

Minpunten

There's room for improvement in the following areas:

I'd like access to customize our data dashboards a bit more. In this regard, it would be great to go a level deeper and really understand who of our users are interacting more than others so we can better tailor their experiences.

The ability to target via personalized notifications, etc would be incredible as well.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Karim M.
Vertalen met Google

Very positive experience in all aspects...well done Social Chorus

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 7-2-2018
Bron van de reviewer: Capterra

Pluspunten

Pros:
User friendly, fast access, similar to social media looks & feel, short as twitter, visual support like Facebook, videos are amazing...I can see everything under one place and this is very innovative tool to engage employees with corporate content.
Cons:
More features to be added to the app like live videos, event survey & poll.

Minpunten

Backend doesn't work properly from mobile devices and it needs to be better utilized for mobile devices.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Christina M.
Vertalen met Google

i have enjoyed the convenience of the app to communicate to staff and quick accessibility

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 8-2-2018
Bron van de reviewer: Capterra

ease and flexibility of accessing news

Pluspunten

The fact that I can post the news to staff anytime and anywhere. It also has a feature that allows staff to post content so we get news from every corner of the market

Minpunten

the fact that I can not upload files to share to staff, Majority of communication that we send out contain attachments and links and this app limits us.
Also it has no comment button so its hard to gauge staff comments

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

7.0/10
Mike O.
Vertalen met Google

Social Chorus' product was well-received by the communication team and the users.

Anders 1+ jaar lang gebruikt
Beoordeeld op 6-2-2018
Bron van de reviewer: Capterra

it gave us a new mechanism with which to reach front-line employees

Pluspunten

The content manager is easy to use, which makes it easy and fun to upload new and relevant content for employees frequently.

Minpunten

It had it's quirks, but nothing major. Sometimes it would be 'down' at random (inconvenient) times, but never for long.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

7.0/10
Isabella K.
Vertalen met Google

Streamlined, still developing

Wekelijks 6-12 maanden lang gebruikt
Beoordeeld op 12-2-2018
Bron van de reviewer: Capterra

As an administrator, it is very easy to post and schedule stories.

Pluspunten

Easy to post, easy to schedule posts for the future. It is very mobile friendly. It is easy to link to a variety of articles and posts.

Minpunten

I really wish that I could search stories more easily. For instance, it is difficult to find a story in May of 2014 without scrolling forever. I also don't think the display of the image behind the story always looks very good.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Melissa C.
Vertalen met Google

I enjoy using the app and how easy it is to use and access.

Wekelijks 1+ jaar lang gebruikt
Beoordeeld op 12-2-2018
Bron van de reviewer: Capterra

Pluspunten

I like the fact that I don't have to have a company phone to be able to get news and updates anytime, anywhere.

Minpunten

I feel there needs to be a search feature to be able to search for older story submissions when needed.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

8.0/10
Kaylee D.
Vertalen met Google

SocialChorus for a Company App

Wekelijks 6-12 maanden lang gebruikt
Beoordeeld op 27-1-2019
Bron van de reviewer: Capterra

Pluspunten

Using the backend of SocialChorus is extremely easy. It is organized and allows for multiple users to create content without confusion. The SocialChorus team is consistently making updates to the platform to make it better.

Minpunten

Getting users signed up for the App was a bit difficult as it required multiple steps. It made for slower user adoption.

Scoreverdeling

Gebruiksgemak

Waarschijnlijkheid van aanbeveling

9.0/10
Sandeep K.
Vertalen met Google

A feature rich software, with easy to use functionalities

Dagelijks 1-5 maanden lang gebruikt
Beoordeeld op 12-2-2018
Bron van de reviewer: Capterra

Pluspunten

Great interface and easy to navigate. Even as an admin its easy to set up articles, send push notifications, send email updates for the week gone by and so on.

Minpunten

Can add geography based updates with is automatically detected through the network, for instance if a person moves from UK to US it should just automatically detect the location and share the updates.

Scoreverdeling

Prijs-kwaliteitverhouding
Gebruiksgemak
Klantenondersteuning

Waarschijnlijkheid van aanbeveling

9.0/10