ClearCompany reviews

It is a very good and easy-to-use software, in addition to allowing access to information in various ways to find what is needed. It serves as a great support since it has online training videos and allows the liking of other companies that want to sell a new function.

There is no cons with this software, the only thing would be the evolution of technology, so they must constantly update to allow much faster communication

Easy to use, great customer service when there are questions, tons of training modules online at your fingertips

There is nothing I really dislike. I think that everything about this platform is great!

ATS, interview scheduling, and onboarding process

Printing process for onboarding could be updated.

Excellent customer service, ability to speak to a live CSR is a undeniable plus.
Easy to navigate and launch.
Paperless approach

Printing option is not the strongest. Definitely needs improvement on printing formatting.

This program is reliable, customizable, good support.

Cost increases over the years were significant. Forced me to look for other options.

The HR on-boarding process is straightforward and reliable. Tracking candidates is easy and requisitions are easy to deploy. Customer service is expensive but very responsive and very helpful.

The platform is very inflexible in terms of exporting data, especially application answers. Usage of their API is behind a pay wall, and reporting is lackluster.

I like how the software tracks an employee holistically. From onboarding, recruitment, goal tracking and performance management using metrics for measuring success. This is helps employers hire the top talent. The software is also beneficial for employees since they are able to understand how their work impacts a company.

1. It can take some time for users to learn how to use the software, but once they do, things are smooth.
2. The software does not allow for much customization like theme color.

Very easy to use. Links with our payroll and background/drug test companies which makes onboarding 1 click.

Implementing was not as easy as I had hoped.

You can add notes related to each step of recruitment and onboarding. It provides a step-by-step process starting from pre-screen to onboarding. Very easy to use. The best feature is reports and analytics, it provides snapshot, visual representation and as well as detailed reports.

It can add more features to display on home page

It's so easy to use and it only takes a few minutes to train up new hiring managers/users. The scorecards are incredibly helpful for gathering information as well as keeping all notes in one place. Also, the ability to schedule interviews directly through the system was a GAME CHANGER for our team!

While there is an option to schedule multiple interviewers, that can only be done for back to back interviews. It would be helpful to have an option to add multiple interviews to the SAME interview block when looking to schedule things. That way, the calendar confirmations go to each person separately and we don't have to track or copy invites.

We purchased all three modules, but so far have only fully implemented one of them (applicant tracking). We are currently beginning implementation of the onboarding module, and the performance management module will be last. So far, we really like the applicant tracking module. Hiring managers have told me they find it easy to use, very intuitive and easy to figure out. I especially like the interview invitation piece, because it integrates with my Outlook calendar and the entire process is automated. No longer do I have to spend hours on the phone trying to schedule candidates for interviews... this system practically does it for me. I also really like the Scorecard feature, where I can route Scorecards with each application to the entire hiring team and have them review and score each candidate on their own. I can then review all of their notes and it helps me narrow down my search very quickly. So far I'm really enjoying the time savings that Clear Company has given me.

So far, there's really nothing I don't like about it. Again, we've only fully implemented one module, and have only been using it for a couple of weeks. But so far I really like everything about it. If I had to identify one con, it would be that there is an additional cost to add more than three customized forms in the onboarding module. But I'm working around that, so not a really big deal.

Candidate score card and marking system are pretty unique and different. You can set up triggers that parse the resume and pre-rank the candidates based on what is in there to sync up with your job qualifications...makes sourcing super easy. Candidate review process is pretty nice as well, you can 1 click push the candidate to the hiring managers for review.

Honestly, Their customer support is less than ideal. I think we cycled through 3 different reps on our account and we haven't even been with them for 2 years. That being said, it comes with the territory...we have had a couple ATS's and it always seems that is the case once you on-board as a client.

Easy to learn and use, can build my own job reqs and apps, or the support team will also do for you. Easy to teach and train others to use, has a large number of standard report options, or you can have one customized to suit your needs. This has been one of the best decisions our company has made!

There are several functional niceties that I would like to see and have recommended. The support team keeps track of all requests and works to implement changes in product updates.

I liked the ease of creating a job requisition and the fact that I could have the job posted to multiple job boards is also pretty great. It also nice to create offer letters in the system.

Making changes to an offer letter is not as easy as they make it seam. I usually just created a new one. They don't have the capability of scheduling an interview with multiple interviewers. Also, adding the knockout questions is not as simple as they made it look during the demo; there are a lot of steps to set it up and set it up correctly.

The recruiting process is seamless and intuitive. As I new user I was able to understand and use the features it provides with incredible ease. Once I became comfortable with the software I was able to optimize my recruiting efforts. As an example, we filled 10 positions in one week.

The software allows us to transfer candidates to our PEO system, Paylocity. Both systems have their own performance evaluation systems, but this does not transfer from one system to the other. Perhaps if the performance evaluations were the same in both systems it could reduce double work.

Ease of use and customer support, great interface and a really nice look. Initially, I wasn't sold on the software and was partial to my previous ATS. After a year of use in this platform, I've learned to love it and implement it more fully across the organization. I look forward to adding some additional features in the future.

The system is less intuitive than I've used in the past and requires a great deal of set up prior to implementing. However, that set up saves time down the line and you can maximize the product when you take this critical step.

We use this software to manage our Performance Review process. We are able to structure the reviews how we would like to see them, and use the workflow to channel the review from the initial reviewer to 2nd and 3rd level approvers. We plan to use the 360 review process in the future. Overall, the process within the application works very well.

I'd suggest that reporting could be improved. I'd like the ability to download any data element from ClearCompany, not just the canned reports, and massage it in a spreadsheet.

I love the chat feature. Anytime we need to learn something we can simply go to the chat feature and you get the help you need. You will also get an email with the transcript so you can go back if you need to reference this again. It is very user-friendly. You can set up multiple offer letters to fit the needs of the organization.

I wish there were a few more free job boards to post your positions on. I would like to see E-verify added as a feature with the onboarding.

ClearCompany really do everything well. From building innovative, easy to use tech to being really thoughtful and proving impressive support.

ClearCompany go a little further than a normal ATS. They manage on-boarding and performance well which is great. What is also impressive is that all these components work really well as they build by the same company and made to work together from the start - making the experience truly great. Their technology is also cloud based, SAAS model which means you do not have to worry about infrastructure.

I cannot see any cons with ClearCompany. Their product is sound, reliable and competitively priced with great support.

I love the ease of access with the ability to store information and create notes on applicants.

I wish this software had a PDF download option for applications - similar to downloading the offer letter.

The recruiting platform on ClearCompany is relatively intuitive and easy to use. ClearText functionality, allowing us to text candidates directly through the platform, has saved time and provided a better candidate experience. Quick and easy to disposition candidates.

Days open calculation starts when the requisition is entered, not fully approved, which results in us doing a manual calculation for a true time to fill metric.

That their system works for human resources across public and private industries.
The tie to new employee on-boarding and performance management helps a lot. Add in their applicant tracking system as it allows bulk email, Hard and Mobile site integration, as well the one-click background checks save an inordinate amount of fine!

Their automated reporting ensures that clients maintain full EEO & OFCCP compliances, but also their were literally too many potential reports that could track just about anything. IF TOO MUCH reporting isn't really impactful, let me just say the process to create or follow ALL the reports needs some massaging. Not sure any business really needs over 100 potential reports, it has led to a lot of confusion at the different levels as all try to find the data they want/need.

Candidate Profiles - basically an employee file that you can share in a secured way with other users (depending on the type of user licenses you buy)

NOT customization no matter what the sales people say...Custom made forms do not work and they have been 'working' to fix ours for over 3 weeks now. Signatures on emails appearing twice, hitting "send" and emails never send, Apply portal down for technical problems....no transparency for how long it was down, we found out through people calling us saying they can not apply, we inform them of the glitch and we are told they've been aware of the problem and 'working' on it. IT saying they fixed problems and then the problems continues to persist...this has happened multiple times. Calendar integration is limited. VERY WORRIED we lose candidates due to the technical glitches and the complicated account password Clear Company requires every candidate to create...and use repeatedly throughout the apply/hire process.