--- description: Gedetailleerde beoordelingen over elevio: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk elevio met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: elevio reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [Helpdesk software](/directory/287/help-desk-ticketing/software) > [elevio](/software/101831/elevio) # elevio Canonical: https://www.getapp.nl/software/101831/elevio Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.nl/software/101831/elevio?page=2) > Elevio biedt on-demand self-servicetools voor klantenondersteuning, waaronder beheer van de kennisbank, contextuele hulp binnen de app, ondersteuning van kanaalintegraties en meer. > > Oordeel: score van **4.6/5** door 30 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 30 Reviews | | Gebruiksgemak | 4.7/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.7/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.4/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Dixa - **Locatie**: Copenhagen, Denemarken - **Opgericht**: 2015 ## Commerciële context - **Beginprijs**: US$ 99,00 - **Prijsmodel**: (Gratis proef) - **Doelgroep**: Zelfstandig ondernemer, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Ondersteunde talen**: Chinees, Chinees, Deens, Duits, Engels, Fins, Frans, Grieks, Hebreeuws, Hongaars, Iers, Indonesisch, Italiaans, Japans, Koreaans, Nederlands, Noors, Oekraïens, Pools, Portugees, Roemeens, Russisch, Servisch, Spaans, Thai, Tsjechisch, Turks, Vietnamees, Zweeds - **Beschikbare landen**: Argentinië, Australië, België, Brazilië, Canada, Chili, China, Colombia, Costa Rica, Denemarken, Dominicaanse Republiek, Duitsland, Ecuador, Frankrijk, Ierland, India, Israël, Italië, Japan, Luxemburg en 16 meer ## Functies - API - Aanpasbare branding - Aanpasbare formulieren - Aanpasbare sjablonen - Aanstellen (van personeel) - Accountbeheer - Accountwaarschuwingen - Activiteiten volgen - Activiteitendashboard - Alerts/Escalation - Beheer van Service Level Agreements (SLA's) - Beheer van audiobestanden - Beheer van enquêtes/peilingen - Beheer van negatieve feedback - Beheer van supporttickets - Beslissingsondersteuning - Bewerken van afbeeldingen - Catalog Management - Chatten/messaging - Communicatie via meerdere kanalen ## Integraties (22 in totaal) - Chatlio - Chatra - Dixa - Drift - Freshchat - Freshdesk - Groove - Groove - Help Scout - HelpDocs - Intercom - Kustomer - LiveChat - Olark - Slack ... en 7 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software) ## Gerelateerde categorieën - [Helpdesk software](https://www.getapp.nl/directory/287/help-desk-ticketing/software) - [Knowledge management tools](https://www.getapp.nl/directory/257/knowledge-management/software) - [Live chat software](https://www.getapp.nl/directory/561/live-chat/software) - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) - [Customer engagement software](https://www.getapp.nl/directory/650/customer-engagement/software) ## Alternatieven 1. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1754 reviews) 2. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4075 reviews) 3. [TeamSupport](https://www.getapp.nl/software/8670/teamsupport) — 4.5/5 (848 reviews) 4. [Bitrix24](https://www.getapp.nl/software/90602/bitrix24) — 4.2/5 (986 reviews) 5. [Groove](https://www.getapp.nl/software/91569/groove) — 4.5/5 (87 reviews) ## Reviews ### "Overall an easy to use software that delivers value from the second it is implemented." — 5.0/5 > **Jan** | *29 december 2017* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - fast pace of development - flexibility - integration - product scope - UX and UI - good support > > **Minpunten**: Autosave for articles sometimes crashes but the support is very quick in helping with issues. Besides that, we are very happy\! ----- ### "Elevio Review" — 5.0/5 > **Santino** | *21 mei 2022* | Schoolleiding | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: The ticket deflection option has worked wonders for the amount of tickets that actually get pushed through with customers being directed to the answers to their queries. The detailed analytics provided by the platform is a great way to do assessments over various time periods. The tool is very easy to use and the aesthetics are very pleasing. > > **Minpunten**: No major issues were experienced while using Elevio. ----- ### "Elevio for CS" — 4.0/5 > **william** | *2 augustus 2019* | Computer- en netwerkbeveiliging | Aanbevelingsscore: 8.0/10 > > **Pluspunten**: Elevio gave my customers and potential customers a super easy path to info from my Knowledgebase. I can't stress strongly enough the value in letting site visitors get access to info without having to stop what they're doing and hunt around the site for links to the KB - AND have to leave the page they're on (which is what they may have questions about. > > **Minpunten**: The model box pop up could be more customizable. > > Easy to set up, easy to use and our customers are using it and loving it. ----- ### "Always happy to work with Elevio" — 5.0/5 > **Tony** | *20 augustus 2019* | E-learning | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: - Ease of setting up multilingual articles - Integration in our platform - Awesome support from Elevio > > **Minpunten**: - Article editor gets changed quite a lot which gives little inconvenience when you want to edit article(s). > > Overall we are very happy with how Elevio is integrated into our platform and helps us prevent questions and be proactive with supporting our clients. Especially with how easy it is to configure. ----- ### "We use Elevio as a widget in our platform to support our clients" — 5.0/5 > **Babak** | *3 oktober 2017* > > **Pluspunten**: We use Elevio as our "Help Center" within our app. - It was very easy to setup the widget inside our application - Our clients use this widget extensively and it has resulted in support requests for us to drecrease > > **Minpunten**: - We've heard from our clients that the widget freezes sometimes, but this has been a very rare occasion. Overall a very useful product. ----- Pagina: 1 / 2\ Volgende: [Volgende pagina](https://www.getapp.nl/software/101831/elevio?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/101831/elevio) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Gestructureerde gegevens