Timely reviews

Realy good app for scheduling in small biz

Beoordeeld op 28-7-2016

Easy to use with lots of features at a afordable price. I could set it up for a funtional traing studio with lot of particularities in its business model. And it work nice and easy

Organize your diary with ease!

Beoordeeld op 27-11-2018

Program needs work and better customer service

Beoordeeld op 7-11-2015

Timely is definitely beautiful and effortless. It is one of the better salon software programs I have come across in my 15 years in this industry however, if you live in Canada/United States this is not the software for you. It does not separate taxes on reports so you can never distinguish between your GST and your PST. Also, it does not offer the tip option and as tips are a massive part of the service industry in Canada and the United States this is one of their biggest downfalls. Its overall program is easy to use and very nice looking however it isn't a program that should be offered worldwide. I used the free trial for a few days just to test it out and see, I did have a few questions that I wanted answered and it took their customer service team an entire two days to reply (I sent in my query during the week so there is no excuse for this). I do hope that they add to their program because I believe they have a good thing going they just need a little more work.

Make appointments in a timely fashion!

Beoordeeld op 16-12-2018

Super simple to use and clients love it

Beoordeeld op 9-1-2018

It has been a game changer for our business in terms of managing my client servicing calendar. We're also the only accountant in our region with online booking capability - so it's also helped us to differentiate ourselves from our competitors.

great to manage appoiments

Beoordeeld op 19-11-2018

Excellent alternative to Mindbody

Beoordeeld op 4-12-2018

Online booking made easy

Beoordeeld op 14-6-2018

Extremely User Friendly

Beoordeeld op 5-4-2019

Very easy to use, makes calculations for you, extremely clean GUI

What did I do without Timely!

Beoordeeld op 24-1-2019

Simply brilliant!

Beoordeeld op 9-4-2015

Where to start? There are just so many pro's to Timely it will be a struggle to keep this short!
We at Body Image Beauty recognise that the appointment book is central to our salons smooth running. We searched endlessly for a solution that would fulfil the needs of operating multiple salons without the cost, technical issues and re-worked solutions we had previously encountered. Our requirements were simple - to have an affordable appointment booking system that all our salons could access simultaneously and include shared treatment list, product list and client list. No more VPN's, Remote Access or screen sharing.
Timely met our needs, then mesmerised us with its myriad of features and ease of use. It cannot be emphasise enough just how easy Timely is to use. Our employees only get a half hour introduction to Timely and can be totally familiar with 80% of its features by the end of the day having used it for real. It's easy to find out what Timely can do so the main points will be about what it did for us.
We use all the Timely features ' every one of them is useful and will enhance how you manage your business and how you interact with your clients.
In real-world terms what Timely gave us was a single unified system utilised by all our salons. Changes to our prices were immediate and everywhere, client's details and history shared between all salons and bookings for one salon can be taken and entered by another salon - or by any employee from anywhere with internet access.
As with any system it's not without flaws. The difference with Timely though is twofold: a) They listen to their customers and react swiftly to fix bugs and implement new features, and b) The changes are immediate without the need to install anything. We no longer need to worry about updates or installing software, and because it's `in the cloud' computer hardware or backing up data is no longer a concern ' all I need is a browser. This is the first time we have felt confident that our appointments and client data are secure and backed-up all the time. It would be devastating and catastrophic to lose all that information.
After nearly 18 months using Timely we've had 100% access to the system and consistently fast page responses. There was no noticeable drop in performance even after switching to mobile data and the amount used would easily fit within a 1GB monthly plan.
I really could just go on and on and on''.

I've been using Timely for almost a year now and it has made a huge difference to my business.

Beoordeeld op 25-9-2017

It has given my small business a much more professional image and allowed for me to easily take payment by credit card. The invoicing system has helped with record keeping as well as being professional. Reporting tools are also really useful. Has helped to make it easier for new clients to get in touch with me and made making an appointment with me so much easier. It also saves me time.

Great System

Beoordeeld op 30-8-2016

Usign the timely calendar has made booking clients in much easier, whether in the office or out on the road - plus we have been able to include an online booking system as well.

Easy to use, great customer support!

Beoordeeld op 29-5-2017

Without Timely, I couldn't have expanded my business as much as I have. It brings a new level of organization to us that has allowed us to add more services, practitioners, and booking options. It's so nice for my practitioners to be able to log in and see their schedule ahead of time to be able to plan their day. It also makes it much easier for me to schedule our support staff when I can see the full schedule in one place and see when I need the extra help. The online booking feature has noticeably increased business and has also led to regular clients booking more frequently. I'm very grateful for this software and everything it allows us to do!

Delivers brilliantly for this driving school

Beoordeeld op 29-4-2016

Been working with Timely for nearly a year. From startup. I was looking for a software partner that would place me quickly in the market, and out in front of the competition. Timely has delivered all the way.

I love the way that Timely automates customer bookings. Customers from my website or Facebook page can schedule a time that suits them and their favourite trainer, All I have to do is make sure the vehicles are not double-booked. SMS and emails flow to and from my customers automatically, and to staff, keeping us all informed of bookings. I love the way that I was able to code my website with Timely links, managing the promotion of services.

I love the way that Timely works happy with eWAY. Customers can pay online, be sent invoices later - and when they do it shows up clearly in Timely. I love waking up in the morning and seeing a new booking from a new customer, already paid, showing on my Timely calendar.

I love the way that Timely seamlessly connects with Xero. Same invoice number in both systems. Proper accounting rules govern the way they interact. When I discovered an error in the way GST was being processed between the two, it was the Timely crew that responded to my call for "help" with a solution.

There's always room for improvement, but we're told the Timely techbots are probably working on them. They regularly release new ideas (gift vouchers, last Christmas; credit notes, last month). They tell me (email received while writing this review) that they're working on adding "Resources" to the scheduling, which might eliminate my double-booked vehicles. They regularly ask for feedback, and ask us to vote on the importance of particular improvements (works-in-progress). They respond to issues quickly. Hard to ask for more.

And I am thankful for their price structure. The value of Timely to my business is far greater than I could afford (as a small business startup). I would find it very difficult to live without Timely, and wish them (and you) every success in the future.

Hope you found my review helpful in making your decision. Drop me a line sometime.

Your Clients Will Love This Software!

Beoordeeld op 12-6-2016

I started out signing up with many other companies that offered the 30 day trials that Forb's Magazine selected as there top software companies for online booking systems. Out of all of the systems I had used Timely was by far for the money the easiest to navigate. Another wonderful aspect that I appreciated was when I had a question the tech support was quick at answering all of my questions, along with after adding all of my staff to the booking system they also said they had an easy experience with learning Timely. Our clients whether they are just coming in for there appointments with us or just leaving, we are consistently getting compliments on how easy it was to book there appointments with us online. When our clients are happy we're happy, so thank you Timely for making my job easier.

Our business can't do without the Timely booking system. Saves us a lot of time.

Beoordeeld op 23-7-2017

We have heard from people that have had trouble with some companies that get their bookings mixed up or double book clients. With Timely we spend the minimum time on booking clients. Our clients mention it's very easy to book online and they appreciate the reminders texts for their appointments. For us as a business it makes things work smoothly while our business looks professional and by having the reminders sent to our clients, we eliminate wasting time and money with clients not showing up for their appointments.

I don't know how I did without this. It is awesome!

Beoordeeld op 8-8-2016

Very easy to use. Allows me to see different schedule views and create schedules far in advance. The bulletin board feature ensures that every employee can see messages and notices. Employees can view their schedule from their smart phone or any computer. This program has simplified scheduling so much. Employees get schedule change notices which helps a lot. I would never want to go back to printing a paper schedule. My employees really like it, too.

Why isn't everyone doing this?!?!?

Beoordeeld op 5-12-2016

Their customer support is amazing, which I have only had to use 2x, they are that good! To have your calendar access anytime anywhere on any device, who wouldnt love it!! And with the ability to send text reminders to our customers phones has cut down on missed appointments drastically! This service is a must for our family owned business. Wouldn't do without it!!

Social Health Association Review

Beoordeeld op 22-6-2016

It is a little time consuming for our purposes. It is easy to adjust most of time. It would be great to have a sort feature in the reports on just customer with future appointment status for quick access. It would really help out a great deal when I need to put together a quick report but have to search for all of these individually because I cannot look up the report for it. As a user, we have the option to create reasons why an appointment was not completed so I would really appreciate being able to go to reports, scroll down to customers, and search for the status of the appointments for that customer or all customers.

Amazing System Affordable and Efficient

Beoordeeld op 29-11-2016

It took me over 12 months to decide on a system after looking at the pros and cons of many systems. I decided on TIMELY and have not looked back.
As a specialize service that provides Cosmetic Tattooing, Beauty Services and Cosmetic Tattoo Training (sometimes throughout Australia), we needed a system that could allow us to book in treatments and groups, but also model appointments for the students learning Cosmetic Tattooing, on the same day.
We have been incredibly happy with our choice and would recommend TIMELY to other salons. The system is really easy to work and easy to add extra staff as you expand. The TIMELY staff are very helpful and they are constantly looking to improve the system.
I have no hesitation in recommending TIMELY, my only problem is I didn't start sooner.

Get timely has ensured smooth bookings and increased my time away from the phone!

Beoordeeld op 15-12-2017

Increased gift voucher sales and appointments. Far less time tied up with long phone calls or emails trying to find suitable appointment times. Not inclined to over book trying to please people either!

I've been using Timely for over a year and it scales very well for a growing business.

Beoordeeld op 16-10-2017

Easy appointment and customer management.

Effective solution for booking demo calls

Beoordeeld op 12-8-2016

We were looking for a booking solution for demo calls that would allow our clients to book in real time and not have to request a time and go through the hassle of numerous emails to confirm a call. Timely has had a positive impact on simplifying the booking process and delivering us more demo calls. We've used the support a few times and they've been responsive and knowledgeable.

I recommend Timely to anyone who has client appointments

Beoordeeld op 3-3-2017

Well, my review title says it all. For me, I cannot fault Timely at all. It does everything I want it to do, and has many features that I do not use. I recommend it to all my business contacts that deal with customer/client appointments, classes and workshops.