
Payment Depot
Totaalscore
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Bedrijfsgrootte
Gebruikte tijd
57 reviews

- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Value and Support
Beoordeeld op 21-9-2018
Pluspunten
I like the fact that there is a small but sufficient team dedicated to making sure you have great customer service. Everyone is fast and friendly. They always follow up when in an inquiry is made.
Minpunten
The way the payments batch out is strange. Some are delayed 2 days and some are next day. Makes keeping track of deposits a litttle cumbersome.
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 6.0 /10
Its not a bad payment processor
Beoordeeld op 27-8-2019
its good service and they use authorize but you can find cheaper alternatives almost anywhere that...
its good service and they use authorize but you can find cheaper alternatives almost anywhere that has one portal for everything.
Pluspunten
the rates were ok at best but the support is there. Its nice to get a hold of someone right away when you need it and they use the authorize.net gateway which is good.
Minpunten
its horrible that you have to work with multiple portals when dealing with charges and chargebacks. No notifications of charge backs were even given to us and on top of that the rates were higher than paypal and other companies.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: Zelfstandig ondernemer
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 0.0 /10
Not good for small businesses
Beoordeeld op 16-10-2018
When I first signed up, they were very helpful. Now my account mgr hardly answers my questions....
When I first signed up, they were very helpful. Now my account mgr hardly answers my questions. Last year, before I was supposed to renew, they sent out an email saying their yearly fee was going up 25% for a new security feature. They did not say it was optional. However, after getting upset about the fee change for a service I felt I did not need, they told me I could have my old rate and said the extra service was only optional. That was a total scam. Not impressed with their lack of integrity. Don't recommend.
Pluspunten
It is easy to use and integrates easily. Authorize.net is easy to use as well.
Minpunten
Their cost system doesn't work well for really small businesses by the time you pay the yearly fee and monthly cc charges.
- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Excellent Cost Savings
Beoordeeld op 24-9-2018
Excellent support when needed, very few issues with terminals.
Excellent support when needed, very few issues with terminals.
Pluspunten
Significant cost savings from their clear approach to interchange billing + an annual fee.
Minpunten
Amex setup not supported for our industry unless we go directly to Amex, and the rates are horrible direct with Amex. You take some risk on buying terminals out right, but in reality you're savings so much compared to any of the major re-sellers you can buy a few a year. PCI compliance testing for some locations is very odd and needs to be re-certified every 90 days, significant hassle to PCI compliance, again only for some locations.
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Payment Depot is Great!
Beoordeeld op 21-9-2018
My processing fees are lower than most other businesses. The customer service has been amazing!
My processing fees are lower than most other businesses. The customer service has been amazing!
Pluspunten
The cost savings initially attracted me to Payment Depot, however, they have been so easy to work with and had superb customer service. They have eve helped guide me in switching over to a new POS system. I couldn't recommend them more!
Minpunten
I only wish I could easily directly process online with pd.
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great service - No middleman
Beoordeeld op 2-10-2018
Pluspunten
We love the pricing, customer service brings options and we can integrate with just about anything by using their included gateway partners.
Minpunten
Nothing... works great. We saved almost 3% in fees when I switched to payment depot. The other guys were taking our lunch with upcharges and hidden fees.
- Sector: Biotechnologie
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Payment Depot give me confidence...
Beoordeeld op 26-9-2018
Lower Costs, better reporting, ease of use.
Lower Costs, better reporting, ease of use.
Pluspunten
Confidence that I am definitely getting the best rate for my merchant credit card acceptance.
Minpunten
They made one pretty big mistake, but the rectification was quick and complete. We just had some extra money in our bank for a couple of weeks. No Problem!
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Credit Card Processing Services
Beoordeeld op 21-9-2018
Was a great company to work with. I highly recommend them for credit card processing
Was a great company to work with. I highly recommend them for credit card processing
Pluspunten
Very reasonable pricing, fast payments. No hidden charges or fees.
Minpunten
Could not integrate with my program so I had to find a different company

- Sector: Detailhandel
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Unbeatable
Beoordeeld op 3-10-2018
Pluspunten
Payment Depot makes signup and processing easy with the best pricing and support.
Minpunten
Not much, perhaps online access to PD statements.
- Sector: Rechtspraktijk
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Best Card Rates Available
Beoordeeld op 21-9-2018
Pluspunten
- Saves money!
- No different than any other credit card processor, just cheaper.
Minpunten
- There are no cons with using Payment Depot
- Sector: Detailhandel
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Other Processors Cannot Compete
Beoordeeld op 21-9-2018
I have had a wonderful experience overall and other companies cannot compete with what they offer.
I have had a wonderful experience overall and other companies cannot compete with what they offer.
Pluspunten
While I don't necessarily use Payment Depot software exclusively, their implementation of the Clover device works nicely.
Minpunten
I wish that there was a more open and direct API to work with different systems. My POS software through Microsoft RMS does not communicate directly with the device which means I have to manually type in the total for every credit/debit transaction.
- Sector: Detailhandel
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 8.0 /10
Overall Pretty Good
Beoordeeld op 28-9-2018
Overall its good. Customer service there is more about trying to get you off the phone rather than...
Overall its good. Customer service there is more about trying to get you off the phone rather than helping. Sometimes answers arent known so they have to ask someone else. Rates are ok but chargebacks are a pain to deal with.
Pluspunten
It uses authorize.net and the rates are comparable.
Minpunten
You have to go to multiple sites to get information on chargebacks.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Payment Depot Review
Beoordeeld op 24-9-2018
I have been happy with Payment Depot so far. I like the clear billing, without the numerous fees...
I have been happy with Payment Depot so far. I like the clear billing, without the numerous fees and no long term contracts. I like that they just bottom line you on cost on your first phone call to them. I hate being quoted a price and then the company adds on a bunch of hidden fees, contracts, requirements, etc.
Pluspunten
Easy to use, straight forward, good customer support
Minpunten
I wish we could bill through 2 computer terminals without having to pay for 2 separate processing machines and accounts
- Sector: Sportartikelen
- Bedrijfsgrootte: Zelfstandig ondernemer
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 7.0 /10
Tough to talk to someone
Beoordeeld op 28-9-2018
Easy to set up if this current processor doesn't work out I'll definitely be back
Easy to set up if this current processor doesn't work out I'll definitely be back
Pluspunten
Overall this was one of the best processors I've ever used. They even refunded my entire year even though I switched a month after my contract started.
Minpunten
But when it came to actually getting help from them it was so tough to talk to someone. I was always passed along and never seemed to really get great answers from them.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Credit Card Processing
Beoordeeld op 24-9-2018
Payment depot has been great and I would recommend them to anyone needing to process credit card...
Payment depot has been great and I would recommend them to anyone needing to process credit card payments
Pluspunten
Payment depot had fair upfront fees. Good online reporting via Clover website as well.
Minpunten
I wish there was a better way to process online payments
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Payment Depot Review
Beoordeeld op 21-9-2018
Overall very satisfied with Payment depot, get competitive rates with good customer support.
Overall very satisfied with Payment depot, get competitive rates with good customer support.
Pluspunten
Competitive rates
Ease of Use
Customer Support
Bug free
Minpunten
Annual Fee
Initial hardware cost and setup
- Sector: Automotive
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Credit card Terminal
Beoordeeld op 28-9-2018
Pluspunten
Easy to use. Never had a problem. Customer service is friendly and always resolved problems right away.
Minpunten
Did not come with a pin extension for the customer.
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great processor
Beoordeeld op 23-12-2018
Great
Great
Pluspunten
VERY LOW RATES NO ADDED PERCENTAGES JUST A SUBSCRIPTION AND A FLAT RATE PER SWIPE CHARGE
Minpunten
Customer support is lacking big time. Only open 9 - 5 mon - fri
- Sector: Consumentendiensten
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 9.0 /10
Payment Depot Review
Beoordeeld op 28-9-2018
Good. Good cost savings.
Good. Good cost savings.
Pluspunten
Saves Money over other payment processors
Minpunten
Hard to figure out the root cause of transactions not going through.
- Sector: Medische praktijk
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great company
Beoordeeld op 2-10-2018
Pluspunten
Simple set up, works well and has a fair cost compared to others
Minpunten
Nothing. I have had no issues with the service
- Sector: Management non-profit organisaties
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
A great value and unbelievable customer service
Beoordeeld op 21-9-2018
We have save a lot of money on credit card processing. I highly recommend them. Clear, straight...
We have save a lot of money on credit card processing. I highly recommend them. Clear, straight forward pricing and no games played with fees.
Pluspunten
Easy to work with
Excellent price
Friendly customer service who can answer questions
Minpunten
I don't have any complaints. Easy to use software.
- Sector: Ziekenhuis- en gezondheidszorgbranche
- Bedrijfsgrootte: 11-50 werknemers
- Wekelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
One of the few
Beoordeeld op 24-9-2018
Pluspunten
Vendor services are generally a thorn in the side of business owners. Hidden fees, dishonest price quotes that don't reflect your final bill, the list goes on. I have been very pleasantly surprised with Payment Depot. They are one of the good ones in a field or predators.
Minpunten
I haven't had any problems with the service that customer service hasn't correctly almost immediately and happily. That said, I don't have any complaints.
- Sector: Kantoorbenodigdheden
- Bedrijfsgrootte: 11-50 werknemers
- Dagelijks 2+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Good service & price
Beoordeeld op 28-9-2018
NO problems. whenever we have issues, they are available to help.
NO problems. whenever we have issues, they are available to help.
Pluspunten
No Monthly Fees.
Minpunten
None.
- Sector: Entertainment
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great Value
Beoordeeld op 19-2-2019
Pluspunten
No surprise fees. Less than 1/2 the cost of my previous processor and statements that are more clear. Daily deposits match the settlement amount.
Minpunten
The receipts that print out are longer than necessary.
- Sector: Gezondheid, wellness en fitness
- Bedrijfsgrootte: 2-10 werknemers
- Dagelijks 1+ jaar lang gebruikt
-
Bron van de reviewer
Totaalscore
- Prijs-kwaliteitverhouding
- Gebruiksgemak
- Klantenondersteuning
- Waarschijnlijkheid van aanbeveling 10.0 /10
Great product!!
Beoordeeld op 21-9-2018
Great rates no issues with processing cards
Great rates no issues with processing cards
Pluspunten
I like how fast the cards process. We get the cheapest rates available.
Minpunten
No cons as of now I wish there was a iPhone app I could view live transactions as they happen