--- description: Gedetailleerde beoordelingen over Whatfix: functies, prijzen, gebruiksgemak en scores. Met een duidelijk overzicht van de plus- en minpunten. Vergelijk Whatfix met soortgelijke producten. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Whatfix reviews, prijzen en scores | GetApp Nederland 2026 --- Breadcrumb: [Startpagina](/) > [DAP-software](/directory/1627/digital-adoption-platform/software) > [Whatfix](/software/101353/whatfix) # Whatfix Canonical: https://www.getapp.nl/software/101353/whatfix Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/101353/whatfix?page=2) > Whatfix helpt bedrijven bij het leveren van moderne en eenvoudige onboarding, effectieve training en betere ondersteuning met behulp van in-app en contextuele stapsgewijze begeleiding, die op het vereiste moment aan de gebruiker wordt getoond. Whatfix stimuleert de digitale acceptatie en het inschakelen van gebruikers om de productiviteit en betrokkenheid te verbeteren. > > Oordeel: score van **4.6/5** door 77 gebruikers. Hoge score voor **Waarschijnlijkheid van aanbeveling**. ----- ## Snelle statistieken en scores | Metriek | Score | Details | | **In totaal** | **4.6/5** | 77 Reviews | | Gebruiksgemak | 4.5/5 | Gebaseerd op alle reviews | | Klantenondersteuning | 4.9/5 | Gebaseerd op alle reviews | | Prijs-kwaliteitverhouding | 4.6/5 | Gebaseerd op alle reviews | | Functies | 4.6/5 | Gebaseerd op alle reviews | | Aanbevelingspercentage | 90% | (9/10 Waarschijnlijkheid van aanbeveling) | ## Over de leverancier - **Bedrijf**: Whatfix - **Locatie**: San Jose, VS - **Opgericht**: 2013 ## Commerciële context - **Prijsmodel**: (Gratis versie beschikbaar) (Gratis proef) - **Doelgroep**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementatie en platforms**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Windows (lokaal), Linux (lokaal), Chromebook (desktop), Android (mobiel), iPhone (mobiel), iPad (mobiel) - **Ondersteunde talen**: Arabisch, Bulgaars, Catalaans, Chinees, Chinees, Deens, Duits, Engels, Frans, Hebreeuws, Hongaars, IJslands, Iers, Indonesisch, Italiaans, Japans, Koreaans, Lets, Litouws, Maleis, Noors, Oekraïens, Portugees, Roemeens, Russisch, Servisch, Servisch, Sloveens, Slowaaks, Spaans, Thai, Vietnamees - **Beschikbare landen**: Australië, Belarus, België, Brazilië, Bulgarije, Canada, China, Denemarken, Duitsland, Estland, Filipijnen, Finland, Frankrijk, Hongkong SAR van China, Ierland, India, Italië, Japan, Kroatië, Letland en 31 meer ## Functies - API - Aannemen van personeel - Aanpasbare rapporten - Aanpasbare sjablonen - Aanstellen (van personeel) - Academisch/Opleiding - Activiteiten volgen - Activiteitendashboard - Alerts/Escalation - Asynchroon leren - Beheer van enquêtes/peilingen - Beheer van negatieve feedback - Beheer van productgegevens - Beheer van supporttickets - Bewaking - CRM - Cohortanalyse - Communicatie via meerdere kanalen - Communicatiebeheer - Compliancebeheer ## Integraties (24 in totaal) - Bullhorn ATS & CRM - Confluence - Cornerstone LMS - Freshdesk - Fullstory - Google Sheets - Intercom - Jira - Microsoft Entra ID - Microsoft Excel - Microsoft Power BI - Moodle - Okta - Oracle Fusion Cloud ERP - SAP SuccessFactors HCM ... en 9 meer integraties ## Ondersteuningsopties - E-mail/helpdesk - Veelgestelde vragen/forum - Kennisbank - Telefonische ondersteuning - Chatten ## Categorie - [DAP-software](https://www.getapp.nl/directory/1627/digital-adoption-platform/software) ## Gerelateerde categorieën - [Klantenservice software](https://www.getapp.nl/directory/231/customer-service/software) - [Training software](https://www.getapp.nl/directory/266/training/software) - [Customer experience software](https://www.getapp.nl/directory/601/customer-experience/software) - [Customer engagement software](https://www.getapp.nl/directory/650/customer-engagement/software) - [Onboarding software](https://www.getapp.nl/directory/730/onboarding/software) ## Alternatieven 1. [SurveyMonkey](https://www.getapp.nl/software/2371/surveymonkey) — 4.6/5 (10427 reviews) 2. [LiveAgent](https://www.getapp.nl/software/91301/liveagent) — 4.7/5 (1754 reviews) 3. [Jotform](https://www.getapp.nl/software/10191/jotform-4-0) — 4.7/5 (2795 reviews) 4. [Zoho CRM](https://www.getapp.nl/software/9908/zoho-crm) — 4.3/5 (6964 reviews) 5. [Zendesk Suite](https://www.getapp.nl/software/9448/zendesk) — 4.4/5 (4072 reviews) ## Reviews ### "Great customer services, little bit of a learning curve" — 5.0/5 > **Frank** | *9 mei 2017* | Internet | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: Does everything we need Walkthroughs and customizations are great Simple interface Multiple formats to export your flows into for training End-user experience is very direct The support staff has been a great resource in getting us up and running\! ----- ### "I am the Training and Content Development Manager for a Software Company and Whatfix made our Software easier to manage." — 5.0/5 > **Geverifieerde reviewer** | *24 april 2017* | Computersoftware | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What I like about Whatfix is the ease of use and can make a walk through in just a few minutes and out to the user to use. More complex integrations required me to contact Whatfix support (Sneha is the greatest\!\!\!) and they have been able to guide me through any issues i have ran into. > > **Minpunten**: If i have to come up with any Cons about Whatfix i would say the Integrations table is getting harder to manage. Reason for this is that my software is vary versatile and users use our software differently and I have to create custom Walk Through's for each. It has taken me a while to manage the Integration portion but Whatfix has been very patient and helpful every step of the way. ----- ### "Good Support from Tech team" — 4.0/5 > **Vo** | *16 mei 2017* | Internet | Aanbevelingsscore: 7.0/10 > > **Pluspunten**: It helps our business easier which guide our customer step by step to understand the system. Our users get understand quickly with our tool. > > **Minpunten**: We still need more development to make the feature is work well and more friendly to users. This should be fixed. ----- ### "Incredible product. Phenomenal support." — 5.0/5 > **Geverifieerde reviewer** | *19 juni 2017* | Aanbevelingsscore: 10.0/10 > > **Pluspunten**: What is there not to like\! Within a few hours of downloading the trial, we were able to create several work-throughs to demo to our team. Customer Representatives have been and continue to be a huge factor in implementing and supporting those work-throughs for self-helps, pop-ups, and tasks. They have been insanely accessible and accommodating, regardless of how simple or technical our questions have been. They have fielded questions from every stakeholder in determining if this is product meets our strategy. They, along with the product, have impressed each of our department's heads who have had interaction. They are more than a support team, they feel very much like co-workers......and even friends. The above-mentioned features really stand out, however, one of the determining factors is the ability to export/embed the work-throughs as a slide show, PDF, or video. These will be instrumental for our training department, help center, analytics, QA, development and testing departments. > > **Minpunten**: There are a few enhancements that we are hopeful will be integrated into Whatfix, such as text only helps that can be integrated into Self-Help. ----- ### "Whatfix is a great online learning tool powered by an extremely dedicated and service-oriented team\!" — 5.0/5 > **Geverifieerde reviewer** | *2 maart 2018* | Managementconsulting | Aanbevelingsscore: 9.0/10 > > **Pluspunten**: I think overall it is a very good tool, very easy to set up (which impresses customers), has enough degree of customisation to please customers, really unparalleled customer service.. leaves us a bit in awe here in Western Europe. We are not used to such a good service anymore\! Also, releases come in very short cycles. The product team is very open to suggestions by clients and tries to implement them very quickly. > > **Minpunten**: Whatfix still lacks some in-depth styling customisations but these are already on the roadmap so they will be available shortly. ----- Pagina: 1 / 4\ Volgende: [Volgende pagina](https://www.getapp.nl/software/101353/whatfix?page=2) ## Links - [Bekijk op GetApp](https://www.getapp.nl/software/101353/whatfix) ## Deze pagina is beschikbaar in de volgende talen | Locatie | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Gestructureerde gegevens